Service Account Coordinator

Company Description

Skillbridge Academy is committed to helping individuals and organizations build stronger futures through professional development, strategic training, and career-focused solutions. Our team values innovation, professionalism, collaboration, and meaningful client relationships. We are seeking a motivated and relationship-driven Commercial Relationship Manager to join our growing organization in Baton Rouge.

Job Description

The Service Account Coordinator will serve as a key point of contact for clients, ensuring smooth communication, accurate account management, and high-quality service support. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities while maintaining a professional and positive approach.

Responsibilities

• Manage and maintain client accounts with accuracy and professionalism
• Coordinate communication between clients and internal departments
• Monitor account activities, updates, and service requests
• Prepare reports, documentation, and account-related records
• Assist with scheduling, follow-ups, and client support activities
• Ensure timely resolution of client inquiries and concerns
• Maintain organized databases and administrative systems
• Support the team in achieving operational and customer service goals

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Professional and customer-focused mindset
• Ability to work effectively in a team-oriented environment
• Strong attention to detail and problem-solving skills
• Proficiency with computer systems and administrative tools
• Ability to manage deadlines and prioritize responsibilities efficiently
• Adaptable, dependable, and eager to learn

Additional Information

• Competitive salary package
• Opportunities for career growth and professional development
• Supportive and collaborative work environment
• Hands-on training and skill development
• Stable full-time schedule
• Modern and professional workplace culture
• Opportunity to work with a growing and motivated team