CSM Jobs
Jobgether

Senior Customer Success Manager

Jobgether

Remote (US) Senior Level $132k - $312k/yr 3 Benefits 2 Perks
Posted 1 day ago

Skills

Account Management Customer Success Planning Stakeholder Management Cloud Technologies Digital Transformation Revenue Growth Churn Reduction Customer Lifecycle Management Cross-functional Collaboration Enterprise Relationship Management Upselling Cross-selling

About the Role

This role is for a Senior Customer Success Manager at a partner company of Jobgether, focusing on enterprise accounts within the cloud and technology sector. The position involves driving customer adoption of cloud solutions and supporting digital transformation initiatives.

G

Global Head of Customer Success

Global Relay

Onsite (New York, New York) Senior Level $200k - $300k/yr 6 Benefits 3 Perks
Posted 1 day ago

Skills

Strategic Leadership Customer Success Management SaaS Business Models Customer Lifecycle Management Financial Acumen Enterprise Contract Negotiation KPI Management Team Scaling Churn Reduction Upsell/Cross-sell Strategy Executive Communication Stakeholder Management Global Service Model Implementation Revenue Recognition Customer Health Monitoring Cross-functional Collaboration

About the Role

Global Relay, a leader in enterprise information archiving for over 25 years, is seeking a Global Head of Customer Success. This role will lead a global team of over 60 professionals to drive customer retention, growth, and satisfaction for a multi-9 figure customer portfolio, shaping the future of customer success in regulated industries.

S

Engagement Director — Strategic Transformation & Customer Success Leader

Salesforce

Remote (New York - New York City Metro - Remote, Michigan) Senior Level $205k - $298k/yr 10 Benefits 1 Perks
Posted 1 day ago

Skills

Strategic Leadership Digital Transformation Executive Stakeholder Management Pre-sales Strategy Solution Architecture Statement of Work Development Risk Management Customer Success Program Management Consultative Selling Change Management Operational Excellence

About the Role

Salesforce is the #1 AI CRM, driving customer success through innovation and trust. As an Engagement Director, you will lead complex digital transformation initiatives for enterprise customers, bridging strategy and delivery to ensure measurable business outcomes.

A

Senior Customer Success Manager

Adobe

Onsite (Chicago, Illinois) Senior Level $135k - $234k/yr 1 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Management SaaS Digital Marketing Account Planning Program Management C-level Presentation Conflict Mediation Consulting Strategic Roadmap Execution Customer Health Tracking Data Analysis Cross-functional Collaboration Executive Facilitation Relationship Building Value Proposition Development Risk Identification

About the Role

Adobe empowers everyone to create through innovative platforms and tools. As a Senior Customer Success Manager, you will partner with clients to build relationships, promote products, and ensure value from their Adobe Experience Cloud investments.

Roebling

Director/Senior Director, Customer Success

Roebling

Remote (United States) Senior Level $160k - $220k/yr 4 Benefits 5 Perks
Posted 1 day ago

Skills

Customer Success Technical Implementation Deployment Strategy Technical Account Management Process Engineering Stakeholder Management Onboarding Customer Health Tracking B2B SaaS Project Management Technical Fluency Strategic Communication Cross-functional Collaboration Product Feedback Loop Executive Presence Industrial Domain Expertise

About the Role

Roebling is building an AI-native platform to accelerate industrial infrastructure development. This role focuses on owning the end-to-end customer deployment and adoption process, ensuring clients achieve tangible business value from the platform.

A

Principal Customer Success Business Partner - TMT

Anaplan

Onsite (San Francisco, California) Senior Level $163k - $220k/yr
Posted 1 day ago

Skills

Account Management Consulting Client Services Project Management Program Management Problem Solving Executive Presentation Business Planning Forecasting Modeling Customer Success Strategy Change Management Stakeholder Management TMT Industry Knowledge Technical Communication Troubleshooting

About the Role

Anaplan is a leading AI-infused platform for scenario planning and analysis, empowering Fortune 500 companies to optimize business decisions. The Principal Customer Success Business Partner will manage a portfolio of enterprise clients, ensuring successful deployment, adoption, and value realization within the TMT vertical.

S

Customer Success Manager - Core (Sales & Service) Clouds - TS/SCI Clearance

Salesforce

Remote (District of Columbia - Washington, District of Columbia) Mid Level $147k - $202k/yr 9 Benefits
Posted 1 day ago

Skills

Customer Success Management Salesforce Sales Cloud Salesforce Service Cloud Strategic Advisory Stakeholder Management AI Literacy Prompt Engineering Technical Health Monitoring Consulting Risk Management Case Management Pipeline Management C-level Communication National Security Compliance SaaS Platform Management Technical Troubleshooting

About the Role

Salesforce is the #1 AI CRM, driving customer success through human and AI collaboration. As a Customer Success Manager, you will be a trusted advisor to high-value National Security customers, ensuring they achieve significant ROI and platform adoption within complex, high-stakes environments.

Gruntwork

Technical Customer Success Manager

Gruntwork

Remote (Los Angeles, California) Senior Level $155k - $200k/yr 4 Benefits 7 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management Technical Consulting Cloud Infrastructure DevOps Practices Infrastructure-as-Code Terraform Project Management Strategic Planning Executive Communication Risk Mitigation Data Analysis SQL Net Retention Management Customer Onboarding Problem Solving

About the Role

Gruntwork is a bootstrapped, profitable company transforming DevOps with globally recognized open-source tools. This role offers a unique opportunity to manage the full post-sales lifecycle for strategic enterprise accounts, driving adoption and influencing the product roadmap.

A

Strategic Customer Success Manager

Affinity.co

Hybrid (New York, New York) Senior Level $136k - $198k/yr 4 Benefits 5 Perks
Posted 1 day ago

Skills

Enterprise Customer Success C-suite Relationship Management Strategic Account Planning MEDDPICC Command of the Message Renewal Management Expansion Strategy Executive Presentation Cross-functional Leadership Mentoring Operationalizing Processes Stakeholder Management

About the Role

Affinity is seeking a Strategic Customer Success Manager to own the post-sale lifecycle for enterprise accounts, driving transformational outcomes and shaping the CS organization's scaling strategies. This role involves building executive relationships and influencing product and go-to-market strategies.

Jobgether

Director, Scaled Customer Success

Jobgether

Remote (US) Senior Level $132k - $188k/yr 5 Benefits 3 Perks
Posted 1 day ago

Skills

Customer Success Management Strategic Leadership Gross Revenue Retention Net Revenue Retention Customer Segmentation Digital Engagement Strategy AI-Powered Workflows CRM Systems Customer Lifecycle Management Operational Scalability Cross-functional Collaboration Forecasting Stakeholder Management Account Management Automation Team Leadership

About the Role

This leadership role offers the opportunity to shape and scale a high-impact customer success organization focused on driving retention, adoption, and expansion across a large commercial and mid-market customer base. You will play a key role in designing customer lifecycle strategies, optimizing coverage models, and leveraging AI-powered workflows to improve both customer outcomes and team efficiency.

H

Onsemble Customer Success Leader

Hajoca Corporation

Onsite (San Francisco, CA) Senior Level $150k - $175k/yr 5 Benefits
Posted 1 day ago

Skills

Customer Success Strategy Account Management Field Enablement Team Leadership Onboarding Data Analysis Stakeholder Management Financial Acumen Spanish Fluency Product Adoption Strategic Planning Cross-functional Collaboration

About the Role

Hajoca Corporation is a large, privately-held wholesale distributor seeking a Customer Success Leader for its AI-native software platform, Onsemble. This role will lead the customer success function to drive contractor activation and long-term value, bridging field business needs with product development.

S

Sr. Customer Success Manager IV, Enterprise

Smartsheet

Remote (Bellevue, Washington) Senior Level $135k - $172k/yr 10 Benefits 9 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management SaaS Strategic Relationship Building Business Acumen Risk Mitigation Value Realization Churn Mitigation Quarterly Business Reviews Executive Business Reviews Cross-functional Collaboration Mentorship Data Analysis Product Adoption Stakeholder Management Strategic Planning

About the Role

Smartsheet empowers teams to achieve anything through seamless work management and scalable solutions. This role focuses on building strategic relationships with enterprise customers to drive product adoption and value realization.

I

Senior Customer Success Manager, Storefront Pro

Instacart

Remote (United States - Remote) Senior Level $112k - $165k/yr 2 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management Enterprise Relationship Management E-commerce Platform Implementation Change Management Strategic Guidance ROI Quantification CRM Proficiency Salesforce Gainsight Analytical Fluency SQL Looker Tableau Retail Media Strategy Cross-functional Collaboration

About the Role

Instacart is transforming the grocery industry by providing an essential service that customers rely on. This role partners with grocery retailers to implement and grow their e-commerce platforms, driving measurable outcomes and digital commerce success.

A

Senior Customer Success Manager

Affinity.co

Hybrid (New York, New York) Senior Level $112k - $162k/yr 4 Benefits 6 Perks
Posted 1 day ago

Skills

Customer Success Management Enterprise Account Management Renewal Management Expansion Revenue Executive Relationship Building MEDDPICC Command of the Message Cross-functional Leadership Strategic Planning Forecasting Stakeholder Management Product Adoption

About the Role

Affinity's Relationship Intelligence platform empowers dealmakers to find, manage, and close more deals by leveraging data from trillions of interactions. As a Senior Customer Success Manager, you will own the post-sale lifecycle for strategic enterprise accounts, driving adoption, securing renewals, and increasing expansion revenue.

T

Principal Customer Success Manager - Remote

Trane Italia

Remote (Wellesley MA 16 Mica Lane, Massachusetts) Senior Level $117k - $150k/yr 5 Benefits 6 Perks
Posted 1 day ago

Skills

Strategic Thinking Operational Excellence Executive Relationship Management Project Leadership Account Planning Customer Advocacy Risk Mitigation Stakeholder Mapping Forecasting Technical Acumen Problem Solving Cross-functional Collaboration

About the Role

Join Trane Technologies, a global leader in sustainable climate solutions, as a Principal Customer Success Manager. You will lead strategic engagement for high-value enterprise accounts, driving retention and growth while mentoring senior CSMs and collaborating with sales teams.

S

Senior Customer Success Manager II ~ Financial Services

Seismic

Remote (United States) Senior Level $107k - $147k/yr 1 Perks
Posted 1 day ago

Skills

Customer Success Management Relationship Building Financial Services Industry Knowledge C-level Executive Engagement Business Review Execution Strategic Roadmapping Churn Mitigation Contract Renewal Management Salesforce Gainsight Microsoft Office Suite Problem Solving Presentation Skills Communication Skills Business Analysis Sales Enablement

About the Role

Seismic is seeking a Senior Customer Success Manager to drive product adoption and client retention within the financial services industry. This role involves building strategic relationships with C-level executives to develop roadmaps and identify expansion opportunities.

B

Technical Account Manager (Washington)

Brunswick Corporation

Onsite (Mercury Plant 03 Fond Du Lac, Washington) Senior Level $86k - $126k/yr 8 Benefits
Posted 1 day ago

Skills

Technical Support Service Management Customer Relations Warranty Adjustment Product Installation Territory Management Diagnostic Troubleshooting CSI and NPS Metrics Technical Training Risk Analysis Data Gathering Marine Electrical Systems Mechanical Repair Account Management Interpersonal Communication Digital Documentation

About the Role

Join Brunswick, a global marine leader, and contribute to innovating next-generation technologies that transform experiences on the water. As a Technical Account Manager, you will provide essential technical service support and management for Mercury and Brunswick products to dealers and retail customers.

C

Customer Success Manager, PSA Verified (Remote - East Coast)

Collectors

Remote (US Remote - Jersey City NJ, New Jersey) Mid Level $94k - $122k/yr 3 Benefits 4 Perks
Posted 1 day ago

Skills

Customer Experience Supply Forecasting Attention to Detail Research Skills Organizational Skills Google Sheets Google Docs Communication Skills Collaboration Skills Card Collecting Trading

About the Role

Collectors is a leading creator of innovative technology for collectors worldwide, modernizing and digitalizing the grading, authentication, and selling process. As a PSA Verified Customer Success Manager, you will play a vital role in the PSA Verified repack ecosystem, working directly with clients to maintain and expand their business.

P

Customer Success Manager

Passage Health

Hybrid (NYC Hybrid, New York) Mid Level $90k - $120k/yr 3 Benefits 1 Perks
Posted 1 day ago

Skills

Client Onboarding Customer Success Management Relationship Management Project Management Cross-Functional Collaboration Product Feedback Collection Technical Support SaaS Healthcare Technology

About the Role

Passage Health is a Series A startup improving autism care accessibility through technology. The Customer Success Manager will own client onboarding, build relationships, and drive product adoption by gathering client feedback.

D

Customer Success Manager, Enterprise Accounts

Dialpad

Hybrid (Denver, Colorado) Senior Level $94k - $120k/yr 1 Perks
Posted 1 day ago

Skills

Customer Success Management SaaS Telecommunications Contact Center UCaaS CCaaS C-level Executive Interaction Enterprise Account Management Presentation Skills Meeting Facilitation Written Communication Time Management Cross-departmental Collaboration Analytical Skills Problem Solving Relationship Building

About the Role

Dialpad is an AI-native business communications platform that unifies calling, messaging, and contact center solutions. As an Enterprise Account Manager, you will lead post-sales activities to ensure customers derive maximum value from Dialpad products, driving adoption, retention, and renewal.

Apply Now View Details