Customer Success Manager Jobs
M

Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted Today

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, transforming organizations into intelligent enterprises. As a Senior Customer Success Manager, you will be a lead technical advisor, ensuring enterprise customers deeply integrate our cloud-native and AI-powered analytics platform to drive measurable business value.

M

Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted Today

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, driving data-driven innovation. This role involves owning the post-sales lifecycle for enterprise customers, acting as a lead technical advisor to ensure deep integration and measurable business value from the company's cloud-native and AI-powered analytics platform.

F

Customer Success Representative

Foundation Software

Onsite (Strongsville, OH) Mid Level 7 Benefits 6 Perks
Posted 1 day ago

Skills

SaaS Customer success Sales Relationship management Customer retention Cross-selling Salesforce CRM Communication Problem solving Time management Technical aptitude Web presentation Data management Conflict resolution Onboarding

About the Role

Foundation Software is seeking a Customer Success Representative to build and maintain relationships with existing SaaS customers, driving retention and identifying cross-sell opportunities. The role involves proactively addressing customer challenges and managing the customer lifecycle.

K

Customer Success Manager

Kansys

Remote (Remote, Texas, United States, Illinois) Mid Level 1 Perks
Posted 1 day ago

Skills

Customer Success Service Delivery SLA Management KPI Reporting Relationship Management Escalation Management Process Improvement Billing Software Managed Services Technical Support Stakeholder Management Project Management Communication Presentation Skills Ticketing Systems

About the Role

Kansys, a Lumine Group company, is a growing billing software provider seeking a Customer Success Manager to partner with clients, guide software adoption, and ensure the delivery of high-value managed services. This role focuses on building strong customer relationships and driving continuous improvement in service delivery.

G

Client Success Manager

Gartner

Hybrid (Irving - 6011 Connection, Texas) Mid Level $70k - $101k/yr 6 Benefits 2 Perks
Posted 1 day ago

Skills

Client relationship management Communication Collaboration Prioritization Critical thinking Influencing Customer satisfaction Retention Business analysis Strategic planning Account management Problem solving Presentation skills Data analysis Sales support

About the Role

Gartner guides leaders who shape the world by providing actionable business and technology insights. This role focuses on building client relationships to ensure they receive maximum value from Gartner services, driving satisfaction and retention.

S

Customer Success Manager

Sodexo

Onsite (NEWNAN, GA) Mid Level $86k - $133k/yr 6 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Success Relationship Management Change Management Data Analysis KPI Tracking Operational Coaching Troubleshooting Project Management Vendor Management Digital Performance Management Strategic Planning Reporting Stakeholder Engagement Process Optimization Technical Training

About the Role

Sodexo is seeking a Customer Success Manager to lead post-deployment support and optimization for digital solutions across campus and government accounts. This role focuses on driving operational excellence through training, stakeholder engagement, and performance tracking.

P

Senior Customer Success Manager

Pharos Systems International Inc

Remote (Rochester, NY) Senior Level $120k - $125k/yr 5 Benefits 1 Perks
Posted 1 day ago

Skills

Customer relationship management Stakeholder communication Business outcomes Strategic planning Problem solving Independent operation Relationship building Account management

About the Role

Pharos Systems International Inc is seeking an experienced Senior Customer Success Manager to support and grow relationships with an established customer base. This role focuses on maintaining trusted customer partnerships and driving meaningful business outcomes.

Spectrum Marketing Companies

Lead Account Coordinator

Spectrum Marketing Companies

Onsite (Manchester, NH) Mid Level
Posted 1 day ago

Skills

Project management Workflow coordination Quality assurance Data processing Direct mail Microsoft Office Communication skills Organizational skills Multitasking Attention to detail Postal regulations Production scheduling

About the Role

Mail Data Inc. Mailing Services provides comprehensive direct mailing solutions, leveraging advanced data management and production technologies. The Lead Account Coordinator role is crucial for overseeing direct mail campaigns, ensuring accuracy, quality, and compliance from job creation to production timelines.

M

Manager, Customer Success (ENT/Ophth)

ModMed

Remote (BRIC, New Jersey) Mid Level 10 Benefits 3 Perks
Posted 1 day ago

Skills

Customer Success Management SaaS Leadership Team Management Revenue Growth Churn Mitigation Strategic Planning KPI Management Coaching Mentoring Salesforce Gainsight Communication Public Speaking Customer Experience Healthcare IT

About the Role

ModMed is modernizing the healthcare experience with an AI-enabled, specialty-specific cloud platform. This role leads a team of Customer Success Managers focused on driving product adoption, mitigating churn, and identifying upsell opportunities within the Otolaryngology and Ophthalmic verticals.

JOOR

Customer Success Manager - BonJOOR

JOOR

Remote (United States) Mid Level $70k - $80k/yr 3 Benefits 1 Perks
Posted 1 day ago

Skills

Account Management Customer Success SaaS Strategy Consulting Presentation Skills Written Communication Oral Communication Negotiation Sales Cross-functional Collaboration Upselling Reselling Relationship Management Product Adoption Data Analysis

About the Role

JOOR is a leading digital wholesale management platform transforming how brands and retailers work. As a Customer Success Manager, you will build trusted advisor relationships with clients to drive product adoption, engagement, and value, while collaborating cross-functionally to enhance customer satisfaction and account growth.

H

Account Coordinator

Housby Mack, Inc.

Onsite (Des Moines, IA) Entry Level 7 Benefits
Posted 1 day ago

Skills

Account coordination Sales support Operations support Microsoft Excel Salesforce CRM systems Communication Data accuracy KPI tracking Documentation management Invoicing Title tracking Client-focused solutions Project management Attention to detail

About the Role

Housby is seeking a highly organized and diligent Account Coordinator to support the Sales and Operations teams on online consignments. This role is central to managing the consignment lifecycle, ensuring accurate documentation and timely execution of post-sale processes.

S

Lead Customer Success Manager - CCaaS

Sprinklr

Remote (United States - New Jersey - Remote, New Jersey) Senior Level $134k - $223k/yr 7 Benefits 1 Perks
Posted 1 day ago

Skills

Customer success management Program management Technical account management Consultative selling Data analysis Strategic planning Stakeholder management Customer adoption Relationship building Business acumen Communication skills Presentation skills Cross-functional collaboration Project management Technical architecture Customer experience management

About the Role

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management, empowering brands to deliver extraordinary experiences at scale. The Lead Customer Success Manager will act as a consultant, driving product adoption and ensuring realized value for a portfolio of customers.

M

Manager, Customer Success (Orthopedics)

ModMed

Remote (BRIC, New Jersey) Mid Level 14 Benefits 2 Perks
Posted 1 day ago

Skills

Customer success management SaaS Team leadership Revenue growth Churn reduction Strategic planning KPI management Coaching Mentoring Salesforce Gainsight Communication Public speaking Customer journey optimization Healthcare IT

About the Role

ModMed is modernizing the healthcare experience with an AI-enabled, specialty-specific cloud platform. This role leads a team of Customer Success Managers focused on driving product adoption, mitigating churn, and identifying upsell opportunities within the Orthopedic clinical solution.

H

HFN: Manager, Customer Success

Hanger, Inc.

Onsite (Phoenix, AZ) Senior Level 8 Benefits 5 Perks
Posted 1 day ago

Skills

Customer success management Process standardization Customer retention Data analysis Sales support Team leadership CRM utilization Call center management Project management Problem solving Interpersonal skills Communication skills Reporting Workflow management Technical knowledge

About the Role

Hanger, Inc. is a leading provider of orthotic and prosthetic services and products, aiming to empower human potential. The Manager, Customer Success will ensure consistent supply chain workflows and positive customer experiences by leading the service team and driving process improvements.

S

Product Manager, Salesforce Federal Customer Success

Salesforce

Remote (Indiana - Indianapolis, Indiana) Senior Level 10 Benefits
Posted 1 day ago

Skills

Product management FedRAMP NIST DoD impact levels Scrum Customer-facing portals Digital self-service Salesforce Government Cloud Agentforce UX/UI design Digital transformation Compliance management Roadmap strategy Stakeholder management Technical documentation

About the Role

Salesforce is seeking a Product Manager to lead the vision and strategy for a FedRAMP High compliant, customer-facing Digital Success solution for Federal agencies. This role involves collaborating with cross-functional teams to manage product backlogs and drive adoption through secure, digital-first experiences.

Vibe

Senior Customer Success Manager

Vibe

Remote (New York, NY) Senior Level $140k - $170k/yr 6 Benefits 2 Perks
Posted 1 day ago

Skills

Customer success Account management Digital advertising Streaming TV Performance marketing Retention Expansion Campaign optimization Incrementality measurement ROAS Data analysis CRM Strategic planning Cross-functional collaboration Reporting

About the Role

Vibe is reimagining streaming TV advertising as a performance marketing channel, building the infrastructure to unlock this massive opportunity. As a Senior Customer Success Manager, you will own the end-to-end relationship with enterprise advertisers, driving retention, expansion, and influencing product evolution.

P

Customer Success Specialist

Perseus Group, Constellation Software

Remote (Remote - USA) Senior Level $90k - $110k/yr 9 Benefits 2 Perks
Posted 1 day ago

Skills

Relationship management Account planning Customer success Technical support Manufacturing execution systems Life sciences FDA regulations Strategic planning Data analysis Communication Problem-solving CRM systems Help desk platforms Project management Cross-functional collaboration

About the Role

POMS Corporation, a leader in Manufacturing Execution Systems for the life sciences sector, seeks a Customer Success Specialist to ensure client satisfaction and drive product adoption. This role involves building strong customer relationships and acting as a liaison between clients and internal teams to foster success.

N

Director, Legal - Go‑to‑Market, Public Cloud, Marketing & Customer Success

NetApp, Inc.

Hybrid (Morrisville, NC) Senior Level $236k - $352k/yr 4 Benefits 2 Perks
Posted 1 day ago

Skills

Legal Strategy Commercial Agreements Cloud Services SaaS Contract Negotiation People Leadership Risk Management Go-to-Market Strategy Technology Transactions Professional Services Customer Success Regulatory Compliance Business Judgment Executive Presence Legal Operations Team Development

About the Role

NetApp is seeking a senior legal business partner to provide strategic guidance and lead a team supporting Go-to-Market, Public Cloud, Marketing, and Customer Success organizations. This role involves negotiating complex commercial agreements and enabling global business operations in a cloud-enabled technology environment.

M

Manager, Customer Success

ModMed

Remote (BRIC, New Jersey) Mid Level 9 Benefits 4 Perks
Posted 1 day ago

Skills

Customer Success Management SaaS Leadership KPI Management Strategic Planning Churn Mitigation Revenue Growth Coaching Mentoring Salesforce Gainsight Customer Experience Data Analysis Communication Public Speaking

About the Role

Join ModMed, a company reimagining the healthcare experience with an AI-enabled, specialty-specific cloud platform. This role involves leading a Customer Success team to drive product adoption, mitigate churn, and enhance the customer journey.

Rainfall Health

Customer Success Manager

Rainfall Health

Remote (San Francisco, California) Mid Level 1 Perks
Posted 1 day ago

Skills

Customer Success Account Management Health System Dynamics EHR Workflow Value-based Care Salesforce Gainsight ChurnZero Data Analysis Relationship Management Strategic Planning Revenue Cycle Management Clinical Workflow Optimization Project Management Communication Problem Solving

About the Role

Rainfall Health is seeking a Customer Success Manager to support their AI-powered platform that helps hospitals succeed under CMS’s TEAM Model. This role involves managing a portfolio of health system accounts, driving product adoption, and ensuring customer satisfaction and ROI.

Apply Now View Details