CSM Jobs
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Sr. Director, Customer Success Strategy

Heartflow

Hybrid (United States) Senior Level $250k - $295k/yr 1 Perks
Posted Today

Skills

Strategic Planning Cross-functional Leadership Change Management Customer Success Strategy Clinical Workflow Knowledge Cardiology Imaging Medical IT Implementation KPI Monitoring Risk Management Stakeholder Management Operational Excellence Compliance Oversight

About the Role

Heartflow is a medical technology company revolutionizing heart care with AI-driven diagnostics. This role leads the strategic vision for Customer Success, driving adoption of their innovative platform across healthcare settings.

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Sr. Technical Account Manager, National Security - ES US-ADC

Amazon

Onsite (Herndon, Virginia) Mid Level $153k - $207k/yr 9 Benefits 2 Perks
Posted Today

Skills

Cloud Computing Technical Account Management Strategic Technical Guidance Risk Management Distributed Systems AWS Well-Architected Framework Incident Management Customer Advocacy Technical Leadership Operational Health Monitoring

About the Role

Join Amazon Web Services (AWS) Enterprise Support as a Sr. Technical Account Manager, serving as a strategic technical advisor to National Security clients. Drive AWS adoption and ensure operational health by providing expert guidance and advocating for customer needs.

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Customer Success Manager

Vultron.ai

Onsite (San Francisco, California) Senior Level $120k - $200k/yr 4 Benefits 4 Perks
Posted Today

Skills

Customer Onboarding Strategic Account Management Churn Prevention Project Management Communication Presentation Skills Problem Solving AI/ML Concepts Implementation Planning Stakeholder Management

About the Role

Vultron is an early-stage company applying AI to government contracting, offering a chance to shape product and culture. This role involves managing the customer lifecycle, driving adoption, and acting as the voice of the customer to influence product development.

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Head of Customer Success

Parallel Systems

Onsite (Los Angeles, California) Senior Level $180k - $200k/yr
Posted Today

Skills

Customer Success Management Enterprise Account Management Implementation Leadership C-Suite Engagement Cross-functional Coordination Change Management Revenue Expansion Operational Execution Strategic Planning Post-sale Operations Hardware and Software Deployment Account Health Tracking

About the Role

Parallel Systems is pioneering autonomous battery-electric rail vehicles to transform freight transportation. This role will lead the post-sale customer lifecycle, managing complex hardware and software implementations for large enterprise accounts and driving adoption and expansion.

Vendelux

Customer Success Manager

Vendelux

Remote (New York City, New York) Senior Level $100k - $200k/yr 5 Benefits 2 Perks
Posted Today

Skills

Customer Success Management Client Onboarding Relationship Management Account Management Renewals Upselling Strategic Planning Customer Adoption Feedback Analysis B2B SaaS Stakeholder Management Community Building

About the Role

Vendelux is transforming event marketing with an AI-powered platform that provides data and insights to optimize event strategies and maximize ROI. This role focuses on managing the client lifecycle, guiding customers through onboarding and adoption to ensure their success and satisfaction.

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Technical Account Manager, East

Hightouch

Remote (Remote (North America), New York) Senior Level $132k - $200k/yr 4 Perks
Posted Today

Skills

Project Management Technical Account Management SQL API Database Management Troubleshooting Customer Success Cross-functional Collaboration Communication Problem Solving

About the Role

Hightouch is an Agentic Marketing Platform powered by a Composable CDP, enabling marketing teams to analyze performance, brainstorm ideas, and generate creative. As a Technical Account Manager, you will be the bridge between Hightouch and Fortune 5000 customers, overseeing their journey from onboarding to increased platform adoption.

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Customer Success Program Manager, Google for Education

Google

Onsite (Chicago, IL) Senior Level $136k - $197k/yr 3 Benefits
Posted Today

Skills

Program Management Project Management SQL Stakeholder Management Data Analysis Cross-functional Collaboration Customer Life Cycle Management Strategic Planning Growth Modeling Reporting Frameworks

About the Role

The Education team's mission is to transform learning and teaching at scale by helping K-12 and higher education institutions around the world bring the best of Google tools and technology to their organizations. As a Customer Success Program Manager, you will develop and drive strategies supporting global adoption, and growth for Google’s education tools.

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Technical Account Manager, Enterprise

Orb

Remote (San Francisco, California) Senior Level $145k - $195k/yr 5 Benefits 5 Perks
Posted Today

Skills

Technical Account Management System Integration API Design SQL Webhooks Event Streaming Enterprise Relationship Management Technical Discovery Architecture Design Billing Infrastructure Project Management Technical Communication Root Cause Analysis Requirements Documentation Strategic Planning Customer Onboarding

About the Role

Orb is redefining billing software with its revenue design platform, helping companies automate billing and grow revenue. As a Technical Account Manager, you will own the end-to-end onboarding and technical implementation for high-stakes enterprise customers, ensuring successful integration with their systems.

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Technical Account Manager, Google Cloud Consulting

Google

Onsite (Sunnyvale, CA) Senior Level $114k - $163k/yr 3 Benefits
Posted Today

Skills

Account Management Cloud Consulting Technical Support Customer Relationship Management Google Cloud Platform

About the Role

Google Cloud accelerates digital transformation by delivering enterprise-grade solutions. As a Technical Account Manager, you will guide customers through their cloud adoption journey, ensuring successful implementation and optimization of Google Cloud products.

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Senior Customer Success Manager

Workato

Onsite (Palo Alto, California) Senior Level $120k - $160k/yr 1 Perks
Posted Today

Skills

Customer Success Management Technical Account Management iPaaS Business Automation Digital Transformation Strategic Relationship Management Customer Retention Cross-selling Problem Solving Analytical Thinking Interpersonal Communication Project Management Issue Resolution Stakeholder Management Technical Product Expertise Coaching and Mentoring

About the Role

Workato is a leader in enterprise automation, providing a platform that unifies data, applications, and AI. This role focuses on driving customer success and adoption of the Workato Intelligent Automation Platform.

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Senior Customer Success Manager

Observe.AI

Remote (Remote-US) Senior Level $135k - $158k/yr 8 Benefits 5 Perks
Posted Today

Skills

Customer Success Management Change Management Enterprise Account Management Project Management Executive Relationship Building Data Analysis SaaS Business Models Customer Lifecycle Management Presentation Skills Interpersonal Communication Problem Solving Strategic Advising

About the Role

Observe.AI is seeking a Senior Customer Success Manager to drive adoption and value realization for strategic enterprise accounts using their AI Agents platform. This role involves partnering with senior leaders to transform customer operations and ensure measurable business impact.

Snowflake

Senior Technical Account Manager

Snowflake

Onsite (Menlo Park, California) Senior Level $111k - $145k/yr
Posted Today

Skills

Python SQL Cloud Computing Database Management Data Engineering Data Science Technical Account Management Customer Relationship Management Technical Architecture Strategic Planning Escalation Management Cross-functional Collaboration AI Observability Performance Optimization Cost Optimization Security Hardening

About the Role

Snowflake is powering the era of the agentic enterprise and seeking AI-native thinkers to reinvent how work gets done. As a Senior Technical Account Manager, you will lead post-sales technical engagements, provide expert guidance for Snowflake workloads, and collaborate with account teams to drive customer success and growth.

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Senior Instructor, Customer Success

Salesforce

Remote (Indiana - Indianapolis, Indiana) Senior Level $94k - $142k/yr 9 Benefits
Posted Today

Skills

Customer Success Public Speaking Presentation Skills Technical Aptitude Learning Methodologies Collaboration Platforms Facilitating Live Demos Troubleshooting Change Management Digital Transformation Salesforce Data Cloud Agentforce Teaching Communication Technical Curiosity

About the Role

Salesforce is the #1 AI CRM, driving customer success through innovation and trust. Join the Training team as a Senior Instructor to deliver high-impact training experiences and accelerate customer adoption of Salesforce technologies.

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Commercial Customer Success Manager

Workato

Onsite (New York, New York) Senior Level $95k - $130k/yr 3 Benefits 1 Perks
Posted Today

Skills

Customer Success Management Technical Account Management Integration Business Automation SaaS iPaaS Digital Transformation Strategic Relationship Management Customer Retention Problem Solving Analytical Thinking Stakeholder Management Governance Structures Deployment Models Cross-selling Customer Advocacy

About the Role

Workato is a leader in enterprise intelligent automation, providing a unified platform for businesses to connect data, applications, and processes. This role drives adoption and retention of the Workato platform by building strategic relationships with commercial customers, acting as a trusted advisor and ensuring operational value.

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Customer Engineer - C4

Applied Materials

Onsite (Albany, New York) Senior Level $45 - $62/hr 3 Benefits 1 Perks
Posted Today

Skills

Equipment Installation Preventative Maintenance Corrective Maintenance Troubleshooting Digital Analytics Pneumatics Hydraulics Electronics Vacuum Systems Thermodynamics Digital Multimeters Wafer Processing Project Management Technical Documentation Mentoring Microsoft Office

About the Role

Applied Materials is a global leader in materials engineering solutions, designing and building cutting-edge equipment for semiconductor and display manufacturing. As a Field Service Engineer, you will be the primary customer liaison, responsible for installing, maintaining, and upgrading critical equipment.

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Customer Success Manager

Box

Hybrid (Chicago, Illinois) Mid Level $100k - $125k/yr 1 Perks
Posted Today

Skills

Customer Success Account Management Solutions Consulting Enterprise Relationship Management Change Management AI Implementation Workflow Redesign Strategic Advising Stakeholder Engagement ROI Analysis SaaS Storytelling Churn Mitigation Value Realization Cross-functional Collaboration Data Analysis

About the Role

Box is a leader in Intelligent Content Management, empowering organizations to transform workflows with enterprise AI. This role focuses on partnering with enterprise customers to drive measurable business outcomes and long-term value through the adoption of Box and AI.

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Customer Success - Parts & Accessories Manage

Avtron Power Solutions, LLC

Onsite (Cleveland, Ohio) Senior Level $90k - $120k/yr
Posted Today

Skills

Commercial Ownership Pricing Strategy Margin Management Sales Growth Process Improvement KPI Reporting Customer Escalation Management Order Management Cross-Functional Coordination Demand Planning ERP Systems CRM Tools Analytical Skills Time Management Problem Solving Customer Service

About the Role

Avtron Power Solutions, a manufacturer of market-leading power test solutions since 1953, is seeking a Manager for its spare parts and accessories business. This role will lead commercial operations, drive revenue growth, and enhance customer satisfaction.

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Sr. Technical Account Manager

Viant Technology

Onsite (Boston, Massachusetts) Senior Level $100k - $115k/yr 3 Benefits
Posted Today

Skills

Technical Account Management Project Management Ad Tech Ecosystem SQL Google BigQuery Client Strategy Measurement Strategy Data Analysis Programmatic Buying Solution Delivery Stakeholder Management Custom Reporting

About the Role

Viant Technology is seeking a Sr. Technical Account Manager to serve as a strategic post-sales thought leader for key clients, driving adoption of advanced measurement and data solutions. This role focuses on translating complex technical capabilities into business value and optimizing client ROI.

Seagull Software

Customer Success Manager

Seagull Software

Remote (Redmond, WA) Senior Level $70k - $107k/yr 9 Benefits 1 Perks
Posted Today

Skills

Customer Success Management Account Management Enterprise Account Management Retention Strategy Expansion Strategy Stakeholder Management Analytical Skills Salesforce Power BI Cross-functional Collaboration Success Planning Risk Mitigation Strategic Communication Data-driven Decision Making Supply Chain Knowledge SaaS Management

About the Role

Seagull Software is a global leader in label management and traceability solutions, powering complex supply chains. This role involves managing enterprise customer relationships to drive product adoption, retention, and expansion, acting as a trusted advisor to ensure customers achieve measurable business value.

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Sr Analyst, Customer Success

J.D. Power

Remote (Michigan - Remote, Michigan) Mid Level $100k - $105k/yr 1 Perks
Posted Today

Skills

Data Analytics Predictive Modeling Automotive Quality Warranty Reduction Excel PowerPoint Python Spark SQL Palantir Foundry Stakeholder Management Client Relationship Management Competitive Benchmarking Data Visualization AI Techniques Business Intelligence

About the Role

J.D. Power powers auto-related decisions through data, analytics, and industry expertise. As a Senior Analyst, you will be a trusted advisor to OEM clients, leveraging data to drive automotive quality and warranty reduction.

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