Customer Success Manager Jobs
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Specialist, Customer Success, Learning Coach Support

Pearson

Remote (United States) Mid Level $63k - $67k/yr
Posted Today

Perks

  • Remote Work

Skills

Webinar Hosting Training Material Development Presentation Skills Script Writing Content Analysis Social Media Subject Matter Expertise Communication Problem-Solving Organization Flexibility Technological Proficiency Microsoft Office Google Tools LMS Management Web Conferencing

About the Role

Purpose Summary

At PVS Connections Academy schools, Learning Coaches (typically a parent) manage their student’s schedule, assist them as they work through their online coursework, encourage them to reach out to their teachers when they need help, and ensure their student stays on track. The Learning Coach Support Trainer is an experienced Learning Coach and/or teacher of virtual school students. Research shows us there are positive impacts on student performance when Learning Coaches are highly engaged. As such, the Learning Coach Support Trainer has valuable knowledge of the virtual program and curriculum. Working from home, the Learning Coach Support Trainer will develop training materials and presentations for families. They will also guide new families by hosting webinar based onboarding sessions and answering questions that will guide new families through the first few weeks of the virtual school experience. The employee will also be responsible for presenting additional quality webinars, recording videos designed to help Learning Coaches support the academic performance of their student(s), and overseeing collaborative social media groups. The Learning Coach Support Trainer will report to the Manager of Go to Market Training & Learning Coach Support.

Core Tasks and Responsibilities

  • Host onboarding webinars to support Learning Coaches in their new role and responsibilities.

  • Develop and present engaging webinars to inform Learning Coaches of best practices as they support students learning at home. This includes researching applicable topics, writing scripts, and preparing slides.

  • Analyze webinar feedback gathered through post-webinar surveys to improve delivery and content of presentations.

  • Write training materials for caretakers to use as they support their students' learning at home. Training materials include PDF content, scripts for videos, and communications.

  • Meet with school representatives monthly and maintain communication throughout the year. 

  • Maintain collaborative social media groups.

  • Deeply understand the Learning Coach experience and provide Subject Matter Expertise to the business on the experience.

  • Knowing, understanding, and promoting the Pearson Virtual Schools differentiated value proposition.

  • Other duties as assigned.


Core Tasks and Responsibilities

  • Ideally, a current or former Connections Academy or Pearson Online Academy teacher. Learning Coach experience is a plus. 

  • Sincere enthusiasm for working with adult learners.

  • Excellent communication and presentation skills appropriate for a wide variety of Learning Coaches.

  • Experience delivering webinars using conference applications.

  • Excellent writing skills.

  • Strong problem-solving skills and finding innovative ways to meet customer needs.

  • Highly organized.

  • High degree of flexibility.

  • Technologically proficient especially with Microsoft® Office programs, Google tools, Pearson Online Classroom LMS, and web conferencing software.

  • Must enjoy a challenging work environment that requires flexibility, self-direction, creativity, and strong communication skills.

Key Relationships

  • Works closely with peers, key stakeholders within the business (especially product and technology colleagues), points of contact at Connections Academy and Pearson Online Academy schools, and Learning Coaches.

Compensation at Pearson is influenced by factors including skill set, experience, and location

 
The full-time salary range for this role is USD 63000 - USD 67000.


This position is eligible for Pearson’s annual incentive program. Information on benefits can be found here

 

Applications will be accepted through March 31, 2026. This window may be extended depending on business needs.

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Account Manager - Gaithersburg, MD

Alcon

Remote (Remote - Maryland) Entry Level
Posted 1 day ago

Benefits

  • Health Insurance
  • Life Insurance
  • Retirement
  • Flexible time off

Perks

  • Uncapped commissions
  • Career growth
  • Remote work

Skills

Account Management Sales Relationship Building Needs-Based Selling Situational Adaptability Persuasion Decision Quality Customer Focus Planning Alignment

About the Role

Account Manager-Gaithersburg, MD

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Account Manager, you will be responsible for increasing territory revenue by selling Alcon's vision care portfolio of products. This is achieved by promoting Alcon’s innovative technology and partnering with Eye Care Practitioners using a needs-based selling approach to match Alcon products with doctor and patient needs.

**Ideal candidate will reside in Montgomery or Frederick County; MD**

Responsibilities:

  • Account Management: Develop and grow relationships while executing strategic plans.
  • Customer Needs Clarification: Set clear objectives for each sales interaction based on the needs of decision makers and influencers within the account.
  • Promoting Customer Focus: Work collaboratively with colleagues to create executional plans to help meet customer and organization needs.
  • Marketing Execution: Execute marketing plan for specific products to help change customer behavior, driving adoption of product.

Competencies:

  • Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations
  • Persuades: Uses compelling arguments to gain the support and commitment of others.
  • Decision Quality: Makes good and timely decisions that keep the organization moving forward.
  • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
  • Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.

Key Performance Metrics:

  • Attainment of quarterly and annual sales quotas
  • Call metrics including reach and frequency to targeted accounts
  • Compliance to regulations

What you will bring to Alcon:

  • Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.) 
  • The ability to fluently read, write, understand, and communicate in English
  • 2 Years of Relevant Experience 

How can you thrive in Alcon:

  • Uncapped commissions and earning potential
  • Career growth opportunities both in role and throughout the organization
  • Best in class benefits package including health, life, retirement, flexible time off, and much more!

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.

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Account Manager - ExxonMobil

MarketStar

Hybrid (MarketStar HQ - Ogden, UT - Hybrid) Mid Level $50k - $55k/yr
Posted 1 day ago

Benefits

  • Mental health program
  • Paid time off
  • Paid medical leave
  • Education reimbursement
  • 401k match
  • Healthcare coverage

Skills

Account Management Sales Quota Relationship Management Issue Resolution Strategic Planning Customer Engagement Upsell Customer Discovery New Customer Acquisition Data Analysis Pipeline Management Forecasting Sales Process Product Knowledge CRM Utilization Salesforce Excel

About the Role

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!
 

About the Account Manager - ExxonMobil:

Marketstar is seeking an Account Manager in our Ogden, UT office. This position will be reporting to the Manager of Account Management, the right candidate will be instrumental in providing value to our clients and an integral part to growing our business as part of a greater team.  

Location: Ogden, UT - Hybrid

What Will You Do?

  • Manage a designated territory of accounts with an associated revenue and sales quota    

  • Become an expert in handling relationships across both customer and ExxonMobil teams   

  • Act as the primary contact for resolving customer issues, coordinating with multiple support teams   

  • Retain existing business through strategic planning and customer engagement    

  • Discover and pursue upsell opportunities through customer discovery and organic conversations    

  • Identify new customers across the territory to increase net new customer acquisition by educating and enabling customers to purchase ExxonMobil products    

  • Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets   

  • Provide insights, learnings, and recommendations to improve the sales process and how we support our customers    

  • Use client provided and self- guided training resources to stay up to date on knowledge of the product   

  • Attain daily, weekly, monthly, and quarterly targets    

  • Record customer interactions and engagement in CRM (Salesforce)    

  • Collaborate as a team player with your counterparts to create a strong culture focused on team growth and excitement    

What Will You Need to Succeed?

  • Previous experience in Account management
with direct ownership for a sales quota    

  • Auto industry and lubricant sales experience preferred    

  • High proficiency in utilizing Excel to sort, filter, and run basic sales reports    

  • Exceptional written and verbal communication skills
with the ability to communicate with high-level customer contacts    

  • The desire and ability to learn on the fly and do what needs to be done
    

  • An innovative mind always willing and able to contribute creative solutions to problems as they arise
    

  • The ability to think and react quickly
to resolve issues and customer needs    

  • Able to multi-task, manage time effectively and adapt to change   

  • Proven track record for completing projects with associated deadlines    

What We Offer:
 

In our commitment to our ‘We Care’ value, we believe in providing employees with valuable mental and physical well-being benefits including:


  • Structured learning and career development programs 

  • Mental health program 

  • Generous Paid Time Off policy
 

  • Paid medical leave 

  • Child/Dependent care reimbursement
 

  • Education reimbursement

  • 401k match, hardship loan program, access to financial wellness advisor  

  • Comprehensive healthcare coverage including medical, dental, and vision  

 Compensation Range: $50,000.00 - $55,000.00

The pay for this position is $24.04 paid hourly. This pay structure may include a variable bonus component of $5,000.00 annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at [email protected] for assistance.

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Consulting Solutions Engineer - Strategics Cloud Service Providers

NetApp, Inc.

Onsite (Morrisville, NC) Senior Level $228k - $295k/yr
Posted 1 day ago

Benefits

  • Health Insurance
  • Life Insurance
  • Retirement or Pension Plans
  • Paid Time Off
  • Leave Options
  • Employee Stock Purchase Plan
  • Restricted Stocks

Skills

Technical Sales Engineering Pre-sales Engineering Solutions Consulting Data Storage Infrastructure Design Wins AI Technologies Public Cloud Hybrid Cloud Service Providers Solution Design

About the Role

Job Summary

A successful Strategics Consulting Solutions Engineer works collaboratively as part of a virtual sales team to design solutions that meet and exceed customer requirements. This role has a broad scope of responsibility and requires a solid understanding of both business and technology strategy. You will play a crucial role in developing and executing technical account strategies, securing design wins, and fostering strong relationships with key stakeholders. Use in-depth product knowledge to provide technical expertise to sales team and the customer through sales presentations and product demonstrations. 

Industry: Cloud Service Providers 

Location: Ideal candidate resides in San Francisco, CA or San Jose, CA (Bay Area), Dallas, TX, Raleigh, NC  

Responsibilities

Customer Obsession

  • Make the customers business objectives the heart of everything you do. Be an expert on the customer’s business strategy and understand how NetApp’s solutions can help with the customer’s journey
  • Own, manage and develop key customer technical relationships, including at the executive level.
  • Lead efforts to develop new customer relationships outside of NetApp’s traditional buying centers
  • Proactively advocate for your customer with NetApp Product Management and Engineering so that their requirements are met by NetApp solutions
  • Self-motivated and results-oriented, with a hunter mentality and a passion for solving complex customer challenges
    Team Selling/Leadership
  • Collaborate with cross-functional teams to develop innovative solutions and value propositions that address the unique needs your customer
  • Work directly with all client subsidiaries to drive sales opportunities, identify and define ‘Design-Win’ opportunities, and work effectively across NetApp internal functions to drive business growth.
  • Collaborate with internal teams to ensure successful implementation and delivery of solutions, acting as a trusted advisor to clients throughout the overall solution lifecycle.
  • Orchestrate virtual technical teams to work on customer opportunities while holding them accountable
  • Lead technical delivery by motivating and inspiring all resources involved in delivering customer success
  • Work collaboratively with your virtual sales team to develop a Technical Account Plan that aligns with customer’s business strategy

Technical Curiosity

 

  • Stay up to date with industry trends, market dynamics, and emerging technologies, particularly in the field of storage and data management, to provide strategic insights and recommendations to customers.
  • In-depth knowledge of AI technologies and their applications, with the ability to articulate NetApp’s value proposition to customers.
  • Challenge the mindset of customers, and NetApp Sales teams, by bringing innovative ideas that showcase NetApp’s unique value
  • In-depth knowledge of Public/Hybrid Cloud Infrastructure and Service Providers.
  • Working architectural knowledge of the entire NetApp portfolio to effectively position NetApp product/solutions to customer business problems.

Requirements & Education

  • Minimum of 12 years of experience in technical sales engineering, pre-sales engineering, or solutions consulting.
  • Experience in data storage and infrastructure, specifically in creating design win opportunities for customers
  • In-depth knowledge of AI technologies and their applications
  • Proven track record of driving business growth through technical solutions
  • Strong understanding of public/hybrid cloud infrastructure and service providers.

 

Education

  • Bachelor’s degree or equivalent additional experience.

Compensation:

The target salary range for this position is 228,650 - 295,900 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

COPE PLASTICS INC

ACCOUNT MANAGER (Inside Sales)

COPE PLASTICS INC

Onsite (East Peoria, IL) Mid Level $49k - $62k/yr
Posted 1 day ago

Benefits

  • Group Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Short-term Disability Insurance
  • Life Insurance
  • Paid Holiday Schedule
  • Time-off Earnings

Skills

Prospecting Business Development Customer Service Material Assistance Application Assistance Product Recommendation Pricing Calculation Profit Margin Optimization Order Entry Order Flow Management Competitive Pricing Strategic Pricing Communication Customer Interaction Industrial Sales

About the Role

Job DetailsJob Location: Cope Plastics Inc Peoria - East Peoria, IL 61611Position Type: Full TimeSalary Range: $49,500.00 - $62,000.00 SalaryJob Category: Salesase salary starts at $49.5K/year + monthly commissions.   Perfect fit for a passionate individual with a detailed approach to sales and customer service. Our goal is to provide excellent customer service to our customers, providing quality products and long-term solutions along the way.  Essential Functions: Prospects new business opportunities and identifies revenue opportunities. Provides material and application assistance, determines customer needs and recommends products and/or fabrication services. Calculates pricing for quotes, material yields and labor to optimize profit margin. Confers and shares information about customers and order status with sales team. Manages the order entry and flow process to ensure customer satisfaction. Works with Branch Manager, Outside Sales and Market Managers on competitive, strategic pricing situations and market conditions, key and target account projects and new products. Travels as required to customer sites, trade shows, sales training, company-wide sales meetings.   In addition to a comprehensive compensation plan that includes base salary and commissions, the Account Manager will enjoy the following benefits as a Cope Plastics Inc. employee: Competitive benefit package (Group Health & Dental and Vision Insurance) 401(k) Plan with Company Match Short-term Disability Insurance Life Insurance Substantial paid holiday schedule Immediate time-off earnings Interested in learning more about our benefits? Click here. QualificationsPosition Qualifications and Requirements: Requires a HS diploma or GED, plus a minimum of two years college education OR equivalent capabilities. A minimum of three years industrial sales and/or customer service experience preferred. Excellent customer interaction and communication is an absolute must. Industrial sales experience is a plus.
GOODWILL KEYSTONE AREA

Customer Service Manager

GOODWILL KEYSTONE AREA

Onsite (Fogelsville, PA) Entry Level $40k/yr+
Posted 1 day ago

Skills

Customer Service Sales Supervision Training Coaching Merchandising Inventory POS Cash Handling Asset Protection Safety Microsoft Office Interpersonal Skills Communication Adaptability

About the Role

Job DetailsJob Location: Fogelsville Store - Fogelsville, PA 18051Position Type: Full TimeSalary Range: $40,560.00 HourlyPosition:  Customer Service Manager Department:  Donated Goods Retail Reports to:  Store Manager Status:  Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising.   Duties and Responsibilities Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area.  Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. Ensures training and merchandising guidelines are followed.    Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily. Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner. Provides backup to the Production Manager as necessary.          Completes any other assignments designated by the management team.     Collect and deposits all monetary donation from all coin boxes.  Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention.  Ensure all policies, manuals and handbooks are followed. Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to.  Communicates progress, problems, and concerns to the Store Manager. Positions Supervised Sales Associate   QualificationsEducation and Experience High school diploma or GED equivalent. One (1) year of retail production supervisory experience required.  One (1) year goal setting and tracking experience required. (For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Human Resources.) Skills/Abilities/Qualifications Must be able to continuously perform repetitive work, at a set pace. Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. Must possess strong interpersonal skills with excellent communication skills. Must have ability to attend meetings, trainings, and other store related business within the GKA territory. Willing to transfer to other store locations within GKA system according to company needs. Bilingual a plus. Exhibits a high level of integrity and business ethics.   Exhibits a high level of adaptability and flexibility.   Duties will be conducted at the retail store, warehouse, or other assigned Goodwill Keystone Area locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity.  Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently.  Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.  Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.
T

Account Executive, Enterprise

T-Mobile

Onsite (CA-Irvine Office II) Senior Level $128k - $231k/yr
Posted 1 day ago

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account
  • 401(k)
  • Employee Stock Grants
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Paid Holidays
  • Paid Parental Leave
  • Family Building Benefits
  • Back-up Care
  • Childcare Subsidy
  • Tuition Assistance
  • College Coaching
  • Short-Term Disability
  • Long-Term Disability
  • Voluntary AD&D Coverage
  • Voluntary Accident Coverage
  • Voluntary Life Insurance
  • Voluntary Disability Insurance
  • Voluntary Long-Term Care Insurance
  • Mobile Service Discounts
  • Home Internet Discounts
  • Pet Insurance
  • Commuter Programs

Perks

  • Stock Grants
  • Employee Discounts

Skills

Enterprise Sales Strategic Account Planning Account Management CRM Prospecting Business Development Negotiation Communication Relationship Building Sales Strategy Contract Negotiation Sales Forecasting

About the Role

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
Are you excited about using technology to solve business challenges? Join T-Mobile, America's Un-carrier, and help redefine how businesses buy wireless services with our top-notch customer care, product, and network innovation. Our advanced 5G network delivers exceptional wireless experiences for those who demand quality and value.

Be dynamic. Sell big. Unleash your earnings potential. We're seeking bold, world-class sales professionals to bring our products and services to underserved markets, revolutionize the wireless industry, and unlock your true potential.

As a Client Partner, Enterprise Sales, you will be responsible for creating tailored sales strategies to meet the unique goals of each Enterprise client within your portfolio and accelerate with cross-functional partner execution. You will curate long-term relationships with key decision makers and influencers within each client, including C-level executives and others throughout various lines of business. Your role will involve generating and closing new sales opportunities within your assigned account base, which may include existing clients as well as new clients not currently doing business with T-Mobile today. You will lead a world-class, differentiated experience that T-Mobile clients will want to continue their growth with. Additionally, you will position T-Mobile product capabilities to potential and existing clients that align with and help them enable their business goals. You will manage complex contract negotiations and close large, high-value deals with enterprise clients. Finally, you will maintain accurate records of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership.

Job Responsibilities:

  • Sales strategy development: Creating tailored sales strategies to meet the unique goals of each Enterprise client within portfolio and accelerate with cross-functional partner execution.
  • Account growth & expansion: Curating long-term relationships with key decision makers and influencers within each client (including C-level executives and others throughout various lines of business), generating and closing new sales opportunities within assigned account base, which may include existing clients as well as new clients not currently doing business with TMUS today.
  • Enable client satisfaction: Leading a world-class, differentiated experience that T-Mobile clients will want to continue their growth with
  • Product capabilities consultation: Position T-Mobile product capabilities to potential and existing clients that align to and help them enable their business goals
  • Negotiation and Closing: Manage complex contract negotiations and close large, high value deals with enterprise clients
  • Sales reporting & forecasting: Maintain accurate record of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership


Education and Work Experience:

  • Bachelor's Degree and 7 years of related work experience
    OR a combination of education and experience deemed equivalent (Required)
  • Acceptable areas of study include Business Administration, Management or related field (Preferred)
  • 4-7 years 5+ years' experience selling into Enterprise clients (3K+ employees) (Preferred)
  • 7-10 years 7 years business sales experience with an established track record of successful acquisition sales, opportunity creation and closure within an enterprise customer base; 5 years of that experience must be in technology, software, or telecom strategic solution sales (Preferred)


Knowledge, Skills and Abilities:

  • Enterprise Sales: Deep understanding of technology and business strategies to tailor solutions that meet client needs effectively at an Enterprise level. (Required)
  • Strategic Account Planning: Demonstration of their contribution in account planning and execution of those plans' efforts (Required)
  • Account Management Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle. (Required)
  • Customer Relationship Management (CRM) Builds and maintains effective long-term relationships with a defined customer base to ensure a high level of satisfaction and increase revenues. Identifies, develops and typically closes new sales opportunities. (Required)
  • Prospecting Ability to assess potential customers to determine if they are a good fit for our products or services, ensuring that sales efforts are focused on leads with the highest likelihood of conversion. This also includes evaluating factors such as budget, authority, need, and timeline to prioritize and engage the most promising prospects. (Required)
  • Business Development Demonstration of the ability to identify and create new business opportunities, forging strategic partnerships, and nurturing relationships to drive long-term growth and success (Required)
  • Negotiation Confidently handles sales negotiations with prospects and existing clients (Required)
  • Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles). Ability to adapt communication style depending on audience. Comfortable communicating with all levels of organization professionally, whether in-person or virtually. Exhibits executive maturity. (Required)
  • Building Relationships Strong networking skills and track record of success in leveraging connections. (Required)

  • At least 18 years of age
  • Legally authorized to work in the United States


Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
 

Total Target Cash Pay Range: $128,500 - $231,800, inclusive of target incentives

Base Pay Range: $77,100 - $139,080

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location,  https://paylookup.t-mobile.com/paylookup?reqID=REQ349419&paradox=1

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Internetworks

Client Account Manager

Internetworks

Onsite (Portland, Oregon) Mid Level $70k - $90k/yr
Posted 1 day ago

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • PTO

Perks

  • Company camping trips
  • Kombucha on tap
  • Work-life balance

Skills

Relationship Building Communication Organization Metrics Analysis Proactivity Account Management Client Success Sales Business Reviews Problem Solving Data-Driven Decision Making Process Improvement Pipeline Management Client Facing

About the Role

We’re looking for a new team member: Client Account Manager!


Are you ready to join a dynamic, forward-thinking team that’s redefining the future of managed IT services? At Internetworks, we're not just about tech, we're about people, relationships, and growth. We’ve been delivering cutting-edge IT solutions since 1997, and now we’re on the hunt for a Client Account Manager (CAM) to join our ranks and play a key role in our clients’ success.


What’s a Client Account Manager, you ask?

Think of this role as the quarterback of the client relationship.

As a CAM, you’ll be the trusted point of contact for your clients, ensuring they receive consistent communication, proactive guidance, and real value from our services. You won’t just manage accounts, you’ll take ownership of them.


In short: you’re the face of our company. And a friendly, accountable one at that.


What You’ll Do as Our CAM:

  • Relationship Owner: Build and maintain strong, long-term relationships with a portfolio of clients.
  • Business Review Leader: Run and schedule regular Business Reviews that drive decisions, not just conversations.
  • Proactive Problem Solver: Identify risks, gaps, and opportunities before they become issues.
  • Technology Translator: Turn technical concepts into clear, actionable business insights.
  • Team Collaborator: Work closely with Service, Sales, and Project teams to ensure follow-through and accountability.
  • Growth Driver: Identify and help develop opportunities within existing accounts.
  • Data-Driven Decision Maker: Use metrics and reporting to guide conversations and demonstrate value.
  • Process Champion: Follow and improve our account management playbooks to ensure consistency across all clients.
  • Pipeline & Hygiene Owner: Keep accounts, opportunities, and activities clean and up to date in our systems.



Must-haves:

  • A knack for building trust and rapport with clients.
  • Strong verbal and written communication skills (you can run a meeting and write emails people actually read).
  • Strong organizational skills, you manage multiple accounts without things slipping.
  • Comfort working with metrics and KPIs.
  • Ability to stay proactive and follow through without being chased.
  • Proven experience in account management, client success, sales, or a similar client-facing role.



Nice-to-haves:

  • IT/technology industry experience.
  • Familiarity with Managed Service Providers (MSPs).
  • Experience running Business Reviews or client strategy meetings.
  • Experience working across service and sales teams.



A Day in the Life at Internetworks:

Our CAMs are based in our Portland office and are an integral part of a collaborative, friendly team. You’ll spend your days meeting with clients, coordinating with internal teams, and making sure priorities are clear and moving forward. You’ll also spend time preparing for and leading Business Reviews, following up on action items, and identifying opportunities to improve the client experience.

Oh, and probably enjoying some great coffee.



Why You’ll Love Working Here:

At Internetworks, we’re serious about creating an environment where you’ll thrive. From company camping trips and kombucha on tap to professional development opportunities and a commitment to work-life balance, we do things a little differently.


Perks of the Job:

  • Competitive salary + incentive-based bonuses.
  • Industry-leading PTO (because rest is productive).
  • Flexible medical, dental, and vision plans.
  • 401(k) with employer match.
  • Paid Volunteer Time Off (VTO), do good while working.
  • Professional certifications and continuing education opportunities.



If you did a happy dance or got joyful goosebumps while reading this posting, it’s time to send your resume and cover letter!

Your cover letter should include:

  1. A reference to the position of Client Account Manager.
  2. A paragraph (or two) describing why you’re the perfect fit for this role.



What to Expect from Our Hiring Process:

  1. A quick one-way interview where you'll answer a few pre-selected questions. It’s simple and helps us see who’s serious about working with our team.
  2. An in-person interview where we’ll explore your approach to client relationships, organization, and follow-through.
  3. A criminal background check. Peaceful protests from your hippie days are totally cool; serious offenses are probably not cool; overthrowing the evil dictator of a developing nation? Probably cool.
  4. A review of your driving history. If you have a history of dangerous driving, we may not be able to hire you, as this role involves visiting client sites.



Thanks for Your Interest in Working with Us. We Hope to Meet You Soon!


We are committed to providing an inclusive and welcoming environment for all members of our team. Internetworks does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.


Location

Portland, Oregon

Department

Service

Employment Type

Full-Time

Minimum Experience

Mid-level

Compensation

$70k - $90k DOE

A

Client Success Specialist - Northeast Region

Ascend Learning, LLC

Remote (New Jersey) Mid Level
Posted 1 day ago

Benefits

  • Paid time off
  • Medical
  • Dental
  • Vision
  • Life insurance
  • 401(k) match
  • Parental leave
  • Wellness resources
  • Charitable match
  • Tuition reimbursement

Perks

  • Remote work

Skills

Client Retention Client Satisfaction Sales Support Data Analysis Presentation Communication Interpersonal Skills Collaboration Project Management Time Management Organizational Skills Problem Solving Conflict Resolution Team Player CRM

About the Role

We Impact Lives Through Purpose-Driven Work in A People First Culture

 

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.

 

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025. 

 

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you’d thrive, read on to learn more. 

 

Ascend Learning's Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses.  Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education administrators and faculty with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students’ comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in their program offerings and positioned for healthy outcomes.

 

WHAT YOU'LL DO 

 

As a Client Success Specialist, supporting the nursing education sales team in the Northeast Region, you’ll be responsible for supporting business efforts and providing quality sales support.  Also, you’ll provide client support associated with courseware, online content, assessment tools, curriculum, and redirecting feedback to relevant internal departments. 

 

WHERE YOU'LL WORK 

 

This position offers the flexibility of remote work within the assigned Northeast United States territory (NY, NJ, DE, PA)

 

HOW YOU'LL SPEND YOUR TIME 

 

  • Client retention and satisfaction – you'll proactively engage existing clients to help improve retention and satisfaction by 
  • Provide differentiated service and responsiveness to accounts within your region 
  • Contact clients regarding their academic cycle to collect headcounts, utilization, and enrollments 
  • Collaboration and coordination – you'll collaborate closely with sales, enhancing client outcomes and growing revenue 
  • Redirect incoming sales leads or inquires, process digital requests with approval from rep/agent, include those received via vendor partner portals 
  • Observe and assist the sales team with client engagement, assist in their efforts to build and maintain strong relationships with clients and increase sales volume 
  • Sales force enablement – you'll provide additional capacity for current account owners to engage in additional selling activity and ensure superior service 
  • Support sales with quote input and processing, track order status, and ERP integration 
  • Assist with maintaining CRM system records 
  • Input service tickets as necessary for advanced tech issues 

 

WHAT YOU'LL NEED 

 

  • Bachelor’s degree required 
  • 2+ years of prior customer-related work experience 
  • Proven experience in customer experience management or a related field 
  • Ability to analyze data and generate actionable insights 
  • Excellent presentation, communication, and interpersonal skills 
  • Ability to collaborate with cross-functional teams, including sales, marketing, and operations, to ensure consistent and exceptional customer experience across all touchpoints 
  • Project Management, Time Management, and Organizational Skills 
  • Problem Solving, conflict resolution abilities 
  • Team Player 
  • Up to 10% travel is expected 

 

BENEFITS

 

  • Flexible and generous paid time off
  • Competitive medical, dental, vision and life insurance
  • 401(k) employer matching program
  • Parental leave
  • Wellness resources
  • Charitable matching program
  • On-site workout facilities (Leawood, Gilbert, Burlington)
  • Community outreach groups
  • Tuition reimbursement

 

Fostering A Sense of Belonging

 

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging. 

 

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire. 

V

Account Manager (Entry-level)

VIR Properties

Onsite (Houston, Texas) Entry Level $100k - $105k/yr
Posted 1 day ago

Skills

Communication Interpersonal skills Client-focused Organised Time-management Proactive Solution-oriented Account Management Client Services Marketing Campaigns

About the Role

As an Entry-level Account Manager, you will support the management of client accounts and assist in delivering successful marketing campaigns. You will act as a key point of contact between clients and internal teams, ensuring campaigns are executed effectively and client expectations are met. This role is ideal for a motivated and people-focused individual looking to build a career in account management, client services, and marketing.

 

Key Responsibilities

  • Support the day-to-day management of client accounts
  • Build and maintain positive relationships with clients
  • Assist in coordinating marketing campaigns and client projects
  • Liaise with marketing, sales, and operations teams to ensure smooth delivery
  • Monitor campaign performance and provide updates to clients and internal teams
  • Ensure client objectives and brand guidelines are consistently met
  • Handle client enquiries and support issue resolution when required
  • Identify opportunities to improve client satisfaction and campaign performance

What We’re Looking For

  • Strong communication and interpersonal skills
  • Professional, confident, and client-focused approach
  • Organised with strong time-management abilities
  • Proactive and solution-oriented mindset
  • Ability to manage multiple tasks in a fast-paced environment

What We Offer

  • Structured training and ongoing mentorship
  • Clear progression opportunities within account management and leadership roles
  • Supportive and collaborative team culture
  • Hands-on experience managing client relationships and marketing campaigns
  • Opportunities for professional and personal development

 

If you’re ambitious, organised, and ready to start your career in account management within a dynamic marketing company, we’d love to hear from you. Apply today and take the next step in your professional journey.

Salary: 100000 - 105000 USD Per annum
A

Account Manager

Allied Universal

Onsite (Charlotte, NC) Mid Level
Posted 1 day ago

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • AD&D Insurance
  • Disability Insurance
  • 401(k) Plan
  • Paid Holidays
  • Sick Days
  • Personal Days
  • Vacation Time

Skills

Scheduling Team Leadership Coaching Payroll Management Employee Relations Client Management Incident Response Emergency Preparedness Security Protocols Risk Assessments Compliance Oversight Inventory Management Conflict Resolution Web Applications Microsoft Office Financial Acumen

About the Role

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

 

Why Join Allied Universal?

  • Career Growth: Opportunities to advance within a global leader in security services
  • Impactful Work: Play a vital role in protecting people, property, and businesses
  • Supportive Team: Work with caring professionals dedicated to safety and excellence

RESPONSIBILITIES:

  • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
  • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
  • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
  • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
  • Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
  • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
  • Experience in leading, developing, and retaining a dynamic team while building positive client relationships
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
  • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
  • Proficiency in web-based applications and computer systems, including Microsoft Office
  • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
  • Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • College degree in Business Administration or a law enforcement-related field
  • Law enforcement, military, and/or contract or proprietary security services, or facility management experience
  • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
  • Previous payroll, billing, or scheduling experience
  • Aptitude with security systems: CCTV, access control, and badge administration
  • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1557621
M

Account Manager - ExxonMobil

MarketStar

Hybrid (MarketStar HQ - Ogden, UT - Hybrid) Mid Level $50k - $55k/yr
Posted 1 day ago

Benefits

  • Mental health program
  • Paid time off
  • Paid medical leave
  • Education reimbursement
  • 401k match
  • Comprehensive healthcare

Skills

Account Management Sales Quota Relationship Management Issue Resolution Strategic Planning Customer Engagement Upsell Customer Acquisition Data Analysis Pipeline Management Forecasting Process Improvement Product Knowledge CRM Salesforce Time Management

About the Role

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!  

About the Account Manager - ExxonMobil:

Marketstar is seeking an Account Manager in our Ogden, UT office. This position will be reporting to the Manager of Account Management, the right candidate will be instrumental in providing value to our clients and an integral part to growing our business as part of a greater team.  

Location: Ogden, UT - Hybrid

What Will You Do?

  • Manage a designated territory of accounts with an associated revenue and sales quota    

  • Become an expert in handling relationships across both customer and ExxonMobil teams   

  • Act as the primary contact for resolving customer issues, coordinating with multiple support teams   

  • Retain existing business through strategic planning and customer engagement    

  • Discover and pursue upsell opportunities through customer discovery and organic conversations    

  • Identify new customers across the territory to increase net new customer acquisition by educating and enabling customers to purchase ExxonMobil products    

  • Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets   

  • Provide insights, learnings, and recommendations to improve the sales process and how we support our customers    

  • Use client provided and self- guided training resources to stay up to date on knowledge of the product   

  • Attain daily, weekly, monthly, and quarterly targets    

  • Record customer interactions and engagement in CRM (Salesforce)    

  • Collaborate as a team player with your counterparts to create a strong culture focused on team growth and excitement    

What Will You Need to Succeed?

  • Previous experience in Account management with direct ownership for a sales quota    

  • Auto industry and lubricant sales experience preferred    

  • High proficiency in utilizing Excel to sort, filter, and run basic sales reports    

  • Exceptional written and verbal communication skills with the ability to communicate with high-level customer contacts    

  • The desire and ability to learn on the fly and do what needs to be done     

  • An innovative mind always willing and able to contribute creative solutions to problems as they arise     

  • The ability to think and react quickly to resolve issues and customer needs    

  • Able to multi-task, manage time effectively and adapt to change   

  • Proven track record for completing projects with associated deadlines    

What We Offer:  

In our commitment to our —We Care’ value, we believe in providing employees with valuable mental and physical well-being benefits including: 

  • Structured learning and career development programs 

  • Mental health program 

  • Generous Paid Time Off policy  

  • Paid medical leave 

  • Child/Dependent care reimbursement  

  • Education reimbursement

  • 401k match, hardship loan program, access to financial wellness advisor  

  • Comprehensive healthcare coverage including medical, dental, and vision 

 Compensation Range: $50,000.00 - $55,000.00

The pay for this position is $24.04 paid hourly. This pay structure may include a variable bonus component of $5,000.00 annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at [email protected] for assistance.

Prokeep

Account Manager, SMB

Prokeep

Remote (Austin, Texas) Mid Level
Posted 1 day ago

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • 401(k)
  • Employee Assistance Program
  • PTO

Perks

  • Equity Package
  • Remote Work

Skills

Account Management Expansion Sales SaaS Consultative Selling Revenue Quota Pipeline Generation Full Cycle Sales Negotiation Account Planning Customer Retention Forecasting CRM Management Relationship Management Cross-Selling Upselling

About the Role

About Us

Prokeep is an Order Engine on a mission to empower distributors to win by turning every customer interaction into an order opportunity.
Trusted by 8,000+ distributor locations and 40,000+ users, Prokeep makes it easy for over 3 million contractors, technicians, plumbers, electricians, mechanics, and other skilled professionals to order parts, troubleshoot issues, and generally, get what they need and get on with their day.


Built for the $100+ billion distribution market, Prokeep eliminates missed opportunities caused by busy phone lines, scattered customer data, and passive sales habits. By centralizing communication and enabling proactive outreach, we help teams take more orders from any channel and get more orders by driving demand—fueling growth, stronger relationships, and greater impact across the supply chain.


Having recently secured a $25M Series A investment, we’re poised for rapid growth and innovation. If you're passionate about tackling complex challenges in a collaborative, fast-paced environment while contributing to an often-overlooked yet vital sector of the economy, we’d love to have you on board.

Let’s shape the future together—one order at a time!

Prokeep Values

Build Together. – Collaboration, camaraderie, and customer-focus are core to how we collectively work and win.
Own It. – Persistence and personal growth drive the results - and the rewards! - that we can all enjoy.
Be Humble. Be Human. – Respect and authenticity allow us to build meaningful and lasting relationships.
Have Fun! – Positivity, perseverance, and a bit of laughter all allow us to make an impact while enjoying the rollercoaster!

Position Overview

Reporting to the Director of Account Management, the Account Manager, SMB will own location expansion, upsell/cross-sell, and support retention across a portfolio of small and mid-sized distributor accounts. You will be a trusted advisor to your book of business — helping customers realize the full value of Prokeep by identifying and executing opportunities to grow their investment in our platform.

To help us achieve our goals, we are looking for a new team member who is consultative by nature, revenue driven, and genuinely invested in customer outcomes. Our ideal candidate brings energy and discipline to every account interaction, thrives in a fast-paced SaaS environment, and is motivated by hitting — and exceeding — quota.

While our Customer Success team focuses on onboarding and adoption, the AM owns the commercial engine. You are responsible for identifying "white space" in your accounts, running full-cycle sales motions for new products like Order Automation and Growth Hub, and closing location expansion deals. We are looking for a closer who thrives on hitting monthly targets and treats every customer interaction as an opportunity to uncover new revenue while delivering value.

Your Mission

Account Managers are the revenue engine of our post-sale customer relationships. You will own the full expansion sales motion for your portfolio, partnering with Customer Success Managers (CSMs) to find growth opportunities while retaining and renewing our existing customers.

  • Pipeline Generation: Proactively prospect into your existing accounts to build a 3x pipeline of expansion opportunities, ensuring consistent pipeline hygiene and accurate forecasting in HubSpot.

  • Execute the Full Sales Cycle: Lead discovery calls, deliver high-impact product demonstrations, handle pricing negotiations, and overcome objections for products like Order Automation and Growth Hub.

  • Commercial Account Planning: Proactively manage a portfolio of SMB accounts, maintaining strong relationships with key decision-makers and ensuring customers are achieving their desired outcomes with Prokeep. Map out the "white space" within your portfolio to identify high-propensity targets for upsells and cross-sells.

  • Hit and Exceed Quota: Own a monthly and quarterly expansion quota, focusing on location expansion, package upgrades, and new product cross-sell through a consultative, outcome-focused sales approach.

  • Customer Retention: Partner closely with Customer Success to conduct regular business reviews, align on adoption and value realization strategies, and create natural expansion opportunities while mitigating churn risk. Maintain Gross Revenue Retention (GRR) of 90% or higher across your book of business.

  • Cross-Functional Partnerships: Collaborate with Customer Success, Marketing, Product, and the broader Sales organization to deliver compelling value narratives and support the customer journey. Serve as the voice of the SMB customer internally, sharing feedback and insights that inform product development and go-to-market strategy.

Qualifications

  • 2+ years of experience in a quota-carrying account management or expansion sales role in a SaaS organization.

  • Demonstrated ability to retain and grow a book of business through consultative relationship management and structured account planning.

  • Strong understanding of recurring revenue models and the commercial levers that drive growth and retention.

  • Experience managing a high-volume portfolio of SMB accounts with consistent pipeline hygiene and forecast accuracy.

  • Familiarity with HubSpot or similar CRM platforms.

  • Excellent communication skills (written, verbal, and presentation) with the ability to engage effectively at multiple levels of a customer organization.

  • Highly organized, analytical, and able to manage competing priorities in a fast-paced, evolving startup environment.

  • Growth-oriented, collaborative, and motivated by both individual and team success.

  • You share our values and work in accordance with those values.

  • Experience in or familiarity with the wholesale distribution or construction industry is a plus.

Why Prokeep?

At Prokeep, we offer a dynamic, passionate, and collaborative work environment where innovation thrives. Here’s what you can expect:

  • Competitive Compensation:Reflecting your expertise and impact.

  • Equity Package: Your success is our success—share in the growth you’ll help create.

  • Comprehensive Benefits: Health, dental, vision, life, short & long-term disability, 401(k), and employee assistance program (EAP).

  • Flexible PTO: Recharge and refocus with the flexibility to manage your time with no preset limits

  • Continuous Growth: Yearly education stipend to support your professional development.

C

Account Executive 3, Enterprise Direct Sales

Comcast

Onsite (MA - Taunton, 440 Myles Standish Blvd) Senior Level $75k - $125k/yr
Posted 1 day ago

Skills

Direct Selling Network Technologies Prospecting Sales Presentations Relationship Building Lead Generation Cold Calling Negotiating Customer Retention Sales Reporting

About the Role

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large businesses. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description

Core Responsibilities

  • Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
  • Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory.
  • Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
  • Maintains accurate and quality sales records and prepares sales and activity reports, as required.
  • Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
  • Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Direct Selling, Network Technologies, Prospecting

Compensation

Primary Location Pay Range: $75,647.46 - $125,432.54

Targeted Commission: $65,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Verinext

Senior Account Executive

Verinext

Remote (Birmingham, Alabama) Senior Level
Posted 1 day ago

Benefits

  • Health Care Plan
  • Retirement Plan
  • Paid Time Off

Skills

Sales Strategy New Business Development Account Strategy Contract Closing Client Relationship Management Cold Calling In-Person Meetings Vendor Events Client Lunches Territory Planning Communication Presentation Skills Executive Presence Network Security Automation Data Analytics Infrastructure Storage Cloud Professional Services Managed Services

About the Role

Verinext is hiring a Senior Account Executive to join our team in Birmingham, AL. As a Senior Account Executive, you’ll represent our suite of end-to-end IT solutions and services to customers in the market to solicit new business opportunities and drive the company’s growth. We’re looking for high-achieving sales professionals who have proven experience establishing relationships with new prospects, developing account strategies, closing contracts, and maintaining excellent client relationships.

Responsibilities:

  • Cultivate a strong understanding of Verinext’s solution and service offerings.
  • Create and execute sales strategy by identifying customer needs and selling the appropriate technology solutions.
  • Develop new business through multiple techniques including (but not limited to) cold calling, in-person meetings, vendor events, and client lunches.
  • Maintain a targeted understanding of customers’ business showing the ability to establish customer needs and craft positive relationships to effectively drive sales and repeat business.
  • Work with delivery staff and pre-sales specialists when necessary to address customer requirements.
  • Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis.
  • Participate in scheduled business events to create and expand vendor and client relationships.
  • Remain charismatic and driven in all situations.

Required Skills:

  • Bachelor’s degree in business administration or related field
  • 5+ years of IT sales experience, including experience within at least (2) of the following specialties: Network Security, Automation, Data Analytics, Infrastructure, Storage, Cloud, Professional Services, or Managed Services
  • Previous working relationship with at least of one of Verinext’s strategic partners
  • Strong written and verbal communication skills with the ability to comfortably articulate Verinext’s value to prospects
  • Outstanding presentation skills and ability maintain an executive presence during all client interactions

–

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
M

Customer Experience Manager Full-Time

Michaels Stores

Onsite (Store - 170 E Stacy Rd) Mid Level
Posted 1 day ago

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Tuition Assistance
  • Employee Discounts

Skills

Customer Experience Retail Management Front-End Operations Omnichannel Processes Customer Service SOPs KPIs Event Execution Shrink Management Safety Programs Cash Reconciliation Inventory Management Team Leadership Coaching Performance Management Talent Development Manager on Duty

About the Role

Store - DFW-Allen, TX

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
  • Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
  • Plan and lead the execution of class and in-store events in accordance with Company programs
  • Lead the omnichannel processes
  • Manage and execute shrink and safety programs
  • Assist with cash reconciliation and bank deposits
  • Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
  • Assist with the onboarding of new Team Members
  • Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
  • Serve as Manager on Duty (MOD)
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
  • Acknowledge customers, help locate the product and provide solutions
  • Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
  • Manage and execute the shrink and safety programs
  • Cross train in Custom Framing selling and production
  • In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires:

  • Retail management experience preferred

Physical Requirements

Work Environment

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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Verinext

Senior Account Executive

Verinext

Remote (Charlotte, North Carolina) Mid Level
Posted 1 day ago

Benefits

  • Health Care Plan
  • Retirement Plan
  • Paid Time Off

Skills

IT Sales Network Security Automation Data Analytics Infrastructure Storage Cloud Professional Services Managed Services Sales Strategy New Business Development Account Management Contract Closing Client Relationships Cold Calling Vendor Events Territory Planning Communication Presentation Skills Executive Presence

About the Role

Verinext is hiring a Senior Account Executive to join our team in Charlotte, NC. As a Senior Account Executive, you’ll represent our suite of end-to-end IT solutions and services to customers in the market to solicit new business opportunities and drive the company’s growth. We’re looking for high-achieving sales professionals who have proven experience establishing relationships with new prospects, developing account strategies, closing contracts, and maintaining excellent client relationships.

Responsibilities:

  • Cultivate a strong understanding of Verinext’s solution and service offerings.
  • Create and execute sales strategy by identifying customer needs and selling the appropriate technology solutions.
  • Develop new business through multiple techniques including (but not limited to) cold calling, in-person meetings, vendor events, and client lunches.
  • Maintain a targeted understanding of customers’ business showing the ability to establish customer needs and craft positive relationships to effectively drive sales and repeat business.
  • Work with delivery staff and pre-sales specialists when necessary to address customer requirements.
  • Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis.
  • Participate in scheduled business events to create and expand vendor and client relationships.
  • Remain charismatic and driven in all situations.

Required Skills:

  • Bachelor’s degree in business administration or related field
  • 5+ years of IT sales experience, including experience within at least (2) of the following specialties: Network Security, Automation, Data Analytics, Infrastructure, Storage, Cloud, Professional Services, or Managed Services
  • Previous working relationship with at least of one of Verinext’s strategic partners
  • Strong written and verbal communication skills with the ability to comfortably articulate Verinext’s value to prospects
  • Outstanding presentation skills and ability maintain an executive presence during all client interactions

–

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
M

Account Executive - OEM

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

OEM Sales Negotiation Deal Management Pipeline Management Forecasting Salesforce Enterprise Software Sales Licensing Pricing Collaboration Sales Engineering Commercial Execution Analytics Software Platform Sales

About the Role

Company Description

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate.

But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500.

Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.

Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.

Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment

Job Description

Role Overview 

The Account Executive role is a quota-carrying position focused on selling and expanding OEM agreements for Strategy’s Mosaic platform.  This role supports and extends the broader sales organization by specializing in OEM commercial execution—working alongside field AEs to structure, negotiate, and close OEM deals, while also owning a pipeline of OEM-led opportunities. 

Success will be measured by OEM revenue, deal quality, and the ability to execute repeatable OEM commercial models and will carry a dedicated OEM quota. 

Key Responsibilities 

OEM Deal Execution 

  • Prospect, qualify, and close OEM opportunities 

  • Support field Account Executives by acting as the OEM commercial specialist in complex deals 

  • Structure and negotiate OEM agreements, including licensing, pricing, and usage models 

Pipeline & Revenue Management 

  • Own and manage an OEM-specific pipeline, from early qualification through close 

  • Maintain accurate forecasting and opportunity tracking in Salesforce 

  • Consistently meet or exceed assigned OEM revenue targets 

Commercial Excellence 

  • Partner with Sales Engineering to align OEM technical requirements with commercial terms 

  • Ensure OEM deals are repeatable, scalable, and aligned with Strategy's pricing and margin goals 

Cross-Functional Collaboration 

  • Work closely with Product, Legal, Finance, and Sales Operations to execute OEM deals efficiently 

  • Provide feedback from OEM customers to help refine pricing, packaging, and go-to-market strategy 

  • Follow defined approval processes while helping improve OEM sales velocity 

Qualifications 

Required Experience 

  • Bachelor’s degree from an accredited college or university 

  • 5–8 years of experience in enterprise software sales or commercial roles 

  • Experience supporting or closing OEM, embedded, or platform-based software deals 

  • Proven ability to manage complex sales cycles and multiple opportunities simultaneously 

  • Proven track record of consistently exceeding corporate objectives and quotas  

Preferred Experience 

  • Experience selling analytics, BI, data platforms, or enterprise software 

  • Exposure to usage-based, consumption-based, or platform licensing models 

  • Experience working in an Inside / hybrid sales environment 

Skills & Attributes 

  • Strong negotiation and deal management skills 

  • Highly organized and disciplined in pipeline management 

  • Collaborative mindset with strong communication skills 

  • Comfortable operating in a growing, evolving sales motion 

  • Additional experience with Cloud, Mobile, Big Data, Hadoop, or Social Media optional but preferred 

  • Comfort with SalesForce

Additional Information

Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other legally-protected basis.


Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process.  If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at [email protected].

Visit Strategy’s Careers page for additional information.

S

Customer Success Manager

SecurityScorecard

Remote (United States) Mid Level $100k - $165k/yr
Posted 1 day ago

Benefits

  • Stock Options
  • Health Benefits
  • Unlimited PTO
  • Parental Leave
  • Tuition Reimbursements

Perks

  • Remote work

Skills

Account Management Customer Success Technical Account Management Communication Organization Cybersecurity Risk Management Forecasting Platform Adoption Relationship Building Executive Engagement Strategic Account Planning QBRs Upsell Cross-sell Renewals

About the Role

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,’d by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing ‘forward-thinking employers for their unwavering commitment to employee engagement.’  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

Why join SecurityScorecard’s Customer Success Team?

The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. We define our Customer Success strategies, priorities, and go-to-market techniques. We lead with a customer-centric mindset, use a collaborative team approach, and represent the voice of the customer every day.

Our team not only manages relationships and ensures customer satisfaction — we also understand our customers’ strategic goals and challenges, helping them operationalize our platform to maximize business value.

About the Role:

The Account Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. In this role, you’ll own and manage a portfolio of customer relationships across industries, ensuring satisfaction and long-term value through strategic engagement. You’ll apply your understanding of cybersecurity practices, third-party risk, our platform, and proactive customer success methodologies to deepen relationships, expand usage, and grow revenue.

What You’ll Do:

  • Drive the organization's strategy and tactical execution, aligning customer conversations to their cybersecurity and risk management objectives.
  • Act as a trusted advisor and subject matter expert in the SecurityScorecard platform and cybersecurity risk domains.
  • Drive retention and expansion within your account portfolio, including accurate forecasting and close collaboration with internal sales teams.
  • Identify opportunities to increase customer value through platform adoption, new use cases, and expanded engagement.
  • Collaborate with CS and Sales leadership to improve the customer journey and refine tools, templates, and best practices.
  • Share insights and solutions with peers to tackle new customer challenges and drive collective team success.
  • Represent the voice of the customer in product feedback and service delivery discussions.
  • Build and nurture relationships across the entire client organization, from daily users to C-suite, in 1:1 and group settings, facilitating executive-level connections to foster account growth.

What We Need You To Have:

  • Bachelor’s degree
  • 5+ years in account management, customer success, technical account management, or a similar customer-facing role
  • Strong written and verbal communication skills combined with meticulous organizational skill
  • Solid understanding of cybersecurity or third-party risk management practices, cyber insurance experience preferred, coupled with strong technical aptitude and the ability to quickly grasp platform capabilities from the customer’s perspective to drive business impact.

What We’d Like You to Have:

  • Proven success developing and expanding relationships with customer stakeholders, including executives
  • Experience leading strategic account planning, QBRs, upsell/cross-sell initiatives and renewals.
  • Ability to proactively identify customer needs and drive outcomes aligned with their business goals
  • Demonstrated ability to grow annual recurring revenue (ARR) through consultative account management

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $100,000 - $165,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. 

T

Account Manager - Flexibles (Chicago or Northeast)

TOPPAN Packaging Americas

Remote (USA - NJ - Remote New Jersey - REMNJ) Senior Level
Posted 1 day ago

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • FSA
  • HSA
  • 401k Retirement Plan
  • Company Match
  • Paid Time Off
  • Holidays
  • Life Insurance
  • Disability Insurance
  • Tuition Reimbursement

Perks

  • Remote Work

Skills

Relationship Management Account Strategy Profitable Growth Cross-Functional Leadership Negotiations Business Acumen Business Strategy Creativity Agility Flexible Packaging

About the Role

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries.  We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability. 

TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe. 

Want to learn more?  Visit us at packaging.toppan.com

Summary Description

As the Account Manager, you will be responsible for leading relationship activities with a large strategic customer within our flexible packaging division. Your responsibilities include leading and managing day-to-day account activities that drive our organization to deliver a superior customer experience. You will establish strong relationships with the customer (commercial, technical, operations, marketing and supply chain), prepare and execute customer account strategies and provide strategic leadership for further developing our relationship to drive profitable growth and deliver superior value to the customer by identifying mutual wins for TOPPAN and the customer. You must be an effective cross-functional team leader and influencer with an ability to execute.

What you'll be doing:

  • Protects and builds upon existing business positions
  • Drives new business opportunities aligned with TOPPAN’s current platform capabilities as well as opportunities beyond our current capabilities to deliver growth
  • Develops key relationships cross-functionally and at multiple levels across customer’s organization and within TOPPAN.
  • Support project development (internally and externally) and manage complex commercialization opportunities and transitions
  • Impacts high level of service and develops a deep understanding of customer’s business needs and strategies
  • Gains understanding of customer’s market and competitive set within their space
  • Develops an understanding of TOPPAN’s competitors at the account and maintain knowledge of sustainable flexible packaging trends and market impact.
  • Maintains a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws
  • Performs other similar and related duties as assigned


This is a REMOTE position and must be located in the Midwest (Chicago) or Northeast Area

We'd love to hear from you if:

  • Demonstrated experience leading and managing negotiations in large, complex accounts
  • Expert level leadership skills including demonstrated ability to lead multiple cross-functional teams simultaneously
  • Strong business acumen and business strategy with a high level of creativity and agility.
  • Flexible Packaging Experience Required

At TOPPAN Packaging Americas, We offer a comprehensive Total Rewards package designed to support our employees’ overall wellbeing. This includes competitive pay, robust benefits, and programs that help you thrive both personally and professionally. Specific benefits and wellbeing programs may vary based on your work location, employment classification, or collective bargaining agreement.

Benefits

  • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
  • 401(k) retirement plan with company match
  • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
  • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
  • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
  • Tuition reimbursement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.