CSM Jobs
Perplexity

Scaled Enterprise Customer Success Manager

Perplexity

Remote (San Francisco, California) Mid Level $150k - $175k/yr 4 Benefits 4 Perks
Posted 1 day ago

Skills

Customer Success Account Management Onboarding Customer Retention Data Analysis SaaS CRM Proficiency Customer Engagement Cross-functional Collaboration Strategic Planning Communication Operational Discipline

About the Role

Perplexity is seeking a Scaled Enterprise Customer Success Manager to drive onboarding, adoption, and retention for SMB and Mid-Market customers. This role involves collaborating with various teams to enhance customer value and build scaled customer success strategies.

OluKai-Kaenon-melin-Roark

OluKai Account Coordinator, Key Accounts (Temporary)

OluKai-Kaenon-melin-Roark

Hybrid (Irvine, California) Temporary Mid Level $70k - $100k/yr 3 Perks
Posted 1 day ago

Skills

Account Management Sales Negotiation Presentation Skills Order Management Retail Analytics Customer Relationship Management Inventory Tracking Performance Metrics Reporting

About the Role

OluKai is a premium footwear company inspired by the ocean lifestyle, committed to environmental responsibility. This temporary role supports the Key Accounts team in managing client relationships and ensuring smooth account operations.

C

Customer Success Strategist

CDS Global

Hybrid (Norwalk, CT) Mid Level 6 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Relationship Management Digital Media Campaign Management Data Analytics Performance Analysis Salesforce Google Analytics B2B Sales Strategic Planning Presentation Skills Interpersonal Communication Revenue Forecasting SEO SEM Social Media Marketing Web Analytics Client Onboarding

About the Role

Hearst Connecticut Media Group is seeking a Customer Success Strategist to manage digital media campaigns and foster strong client relationships. The role focuses on driving retention and revenue growth through data analysis and strategic recommendations.

CodeRabbit

Director of Customer Success, Americas

CodeRabbit

Remote (San Francisco, CA) Senior Level $200k - $300k/yr 1 Perks
Posted 2 days ago

Skills

Customer Success Management Account Management Team Leadership Post-Sales Strategy Renewal Management Expansion Strategy MEDDPICC SPICED Command of Message CxO Relationship Management CI/CD Version Control Systems Git GitHub Customer Onboarding Forecasting

About the Role

CodeRabbit is building the next generation of Gen AI-driven code reviewers to enhance software development efficiency and quality. This role leads the Customer Success organization in the Americas, ensuring customers maximize value from the AI-powered platform.

S

Customer Success Manager, Director

Salesforce

Remote (California - San Francisco, Indiana) Senior Level $171k - $298k/yr 6 Benefits
Posted 2 days ago

Skills

Customer Success Management Strategic Leadership Account Management

About the Role

Salesforce is seeking a Director-level Customer Success Manager to lead internal platform success initiatives. This role focuses on driving strategic alignment, building executive relationships, and orchestrating cross-functional teams to maximize the impact of Salesforce's own internal business units.

OpenAI

Customer Success Manager, Ads Solutions (Spanish Speaking)

OpenAI

Remote (United States) Senior Level $162k - $230k/yr 8 Benefits 13 Perks
Posted 2 days ago

Skills

Digital Advertising Account Management Customer Success Relationship Management Strategic Planning Data Analysis SQL Advanced Excel Google Sheets Bilingual Spanish and English Cross-functional Collaboration Campaign Optimization Onboarding Client-facing Communication Adtech Performance Tracking

About the Role

OpenAI's Ads Solutions team partners with advertisers to drive revenue growth and long-term success on their platform. This role focuses on managing advertiser relationships, guiding them through onboarding and campaign launches, and providing strategic recommendations to enhance their experience and platform value.

Coframe

Customer Success Manager

Coframe

Onsite (Burlingame, California) Mid Level $150k - $220k/yr 1 Perks
Posted 2 days ago

Skills

Customer Success Management Account Management B2B SaaS ROI Analysis Onboarding Customer Retention Upselling Cross-selling A/B Testing Conversion Rate Optimization Commercial Negotiation Product Demos Stakeholder Management Strategic Planning Contract Management Customer Feedback Translation

About the Role

Coframe is building the world's first AI Growth Engineer, partnering with OpenAI to create a unique marketing technology. As a Customer Success Manager, you will be instrumental in driving customer outcomes, ensuring measurable ROI, and acting as the key liaison between clients and the Coframe team.

P

Associate Director, Customer Success (Commerce & Retail Media)

PubMatic

Hybrid (New York, New York) Senior Level $180k - $220k/yr 7 Benefits 6 Perks
Posted 2 days ago

Skills

Customer Success Management Retail Media Digital Commerce Account Planning Revenue Growth Cross-selling Upselling Stakeholder Management Performance Analysis Project Management Presentation Skills Team Management Strategic Partnerships Go-to-Market Strategy Client Enablement Business Planning

About the Role

PubMatic is a leading technology company maximizing customer value by delivering digital advertising's supply chain of the future. This role will manage key commerce and retail media clients, developing strategic partnerships to enhance their experience and maximize revenue through PubMatic's solutions.

F

Sr. Manager Customer Success Ops

F5

Remote (F5 Tower, Washington) Senior Level $144k - $216k/yr 1 Perks
Posted 2 days ago

Skills

Customer Success Operations KPI Analysis Strategic Planning Stakeholder Management Change Management CRM Systems Project Management Budget Management Team Leadership Customer Retention Upselling Cross-selling Data Analysis Operational Policy Development Cross-functional Collaboration Technical Acumen

About the Role

F5 empowers organizations globally to create, secure, and run applications that enhance digital experiences. This role leads customer success professionals, driving strategy and managing key metrics for customer retention and growth.

S

Principal Customer Success Manager

SailPoint

Onsite (United States) Senior Level $124k - $209k/yr 9 Benefits 1 Perks
Posted 2 days ago

Skills

Strategic Account Management Executive Relationship Management Customer Success Planning Mentorship Cross-functional Collaboration Business Acumen Problem Solving Strategic Thinking Customer Retention Product Feedback Loops SaaS Enterprise Software

About the Role

As a Principal Customer Success Manager, you will be a senior strategic partner for high-value customers, driving business outcomes and long-term retention. You will also act as a thought leader and mentor within the Customer Success organization, establishing best practices and influencing product direction.

O

Enterprise Renewals Manager

Okta

Remote (Washington, District of Columbia) Senior Level $138k - $208k/yr 6 Benefits 3 Perks
Posted 2 days ago

Skills

Renewals Management Account Management Contract Negotiation Executive Presence Forecasting Cross-functional Collaboration Pricing Strategy Salesforce ROI Presentation Customer Retention Strategic Thinking Business Outcome Analysis

About the Role

Okta secures AI by building trusted infrastructure for organizations to safely embrace a new era. This role leads the end-to-end subscription renewal lifecycle for enterprise customers, ensuring retention and revenue growth.

Jobgether

Director, Customer Success & Delivery

Jobgether

Remote (US) Senior Level $120k - $205k/yr 6 Benefits 2 Perks
Posted 2 days ago

Skills

Delivery Management Customer Success Enterprise Project Execution Governance Frameworks Resource Allocation Capacity Forecasting Risk Mitigation Stakeholder Coordination Performance Management Insurance Operations Compliance Regulatory Frameworks Solution Design Matrix Management Strategic Planning Executive Reporting

About the Role

This senior leadership role oversees end-to-end delivery operations and customer success outcomes for enterprise project execution. The position acts as a strategic bridge between clients, sales, product, and technology teams to ensure high-quality client engagements and operational excellence.

A

Senior Technical Account Manager, Security

Akamai

Remote (Cambridge, MA) Senior Level $112k - $202k/yr 5 Benefits 3 Perks
Posted 2 days ago

Skills

API Security Cybersecurity Application Security Principles Cloud Solutions Technical Presentations Customer Relationship Management Problem Solving Technical Evangelism Vulnerability Assessment Communication Skills

About the Role

Join Akamai's Application Security Product division as a Senior Technical Account Manager. You will own the technical relationship with enterprise customers, implementing API security solutions and acting as a technical evangelist to drive customer business growth.

G

Customer Engineer II, Platform, Google Cloud

Google

Onsite (New York, NY) Senior Level $127k - $184k/yr 1 Perks
Posted 2 days ago

Skills

Cloud Native Architecture Cloud Engineering Virtualization Containerization Systems Design Programming Infrastructure Modernization Application Modernization Data Management Cloud AI Networking Cloud Migration Security Concepts Solutions Architecture Technical Sales Strategic Planning

About the Role

Google Cloud accelerates digital transformation by delivering enterprise-grade solutions. As a Platform Customer Engineer, you will partner with sales teams to architect and implement Google Cloud solutions, serving as a trusted technical advisor to customers.

G

Outcome Customer Engineer II, Google Cloud Platform, Google Cloud

Google

Onsite (Sunnyvale, CA) Senior Level $127k - $184k/yr 3 Benefits
Posted 2 days ago

Skills

Cloud Native Architecture Deployment Planning Orchestration Change Management Systems Design Technical Stakeholder Management Infrastructure Modernization Application Modernization Data Management Data Analytics AI Networking Migrations Security Python Java

About the Role

Google Cloud accelerates digital transformation for organizations worldwide, offering enterprise-grade solutions. As an Outcome Customer Engineer, you will drive customer success by managing deployment plans and clearing technical blockers to ensure maximum value realization and future expansion.

G

Enterprise Customer Success Manager

Growth Protocol

Remote (United States) Senior Level $150k - $180k/yr 4 Benefits 2 Perks
Posted 2 days ago

Skills

Customer Success Management Strategic Consulting Technical Account Management Executive Presence Net Revenue Retention AI/ML Knowledge Data Pipeline Management API Integration Project Management Cross-functional Coordination Value-based Adoption Stakeholder Management Business Strategy Technical Translation ROI Analysis Account Expansion

About the Role

Growth Protocol is an Enterprise Reasoning Platform headquartered in New York, helping enterprises turn strategy into action with AI. This role partners with C-suite executives to drive the adoption and business impact of their AI-powered growth intelligence platform.

nitra

Customer Success Strategy & Operations Lead

nitra

Hybrid (New York, New York) Senior Level $150k - $180k/yr 4 Benefits 1 Perks
Posted 2 days ago

Skills

Customer Success Operations Sales Operations RevOps Data Analysis Strategic Planning Stakeholder Management KPI Frameworks Process Optimization Financial Forecasting Cross-functional Collaboration Problem Solving Business Review Management

About the Role

Nitra is building a more efficient healthcare system through fintech and software solutions. This role will scale the operating system behind Customer Success, driving customer activation, retention, and expansion.

GE HEALTHCARE

Senior Manager, Customer Success Radiopharma

GE HEALTHCARE

Remote (Remote, Ohio) Senior Level $118k - $177k/yr 9 Benefits 1 Perks
Posted 2 days ago

Skills

Customer Success Strategy People Management Enterprise Relationship Management Cross-functional Leadership Operating Model Design Customer Health Methodology Data-Driven Decision Making Executive Stakeholder Engagement CRM Proficiency Strategic Planning Conflict Resolution Financial Acumen

About the Role

Lead enterprise-level customer success strategies in a regulated pharmaceutical diagnostics environment. Drive adoption, retention, and value realization across the customer lifecycle, acting as a strategic partner and escalation point for complex issues.

G

Senior Manager, Customer Success Radiopharma

GE HealthCare

Remote (Remote) Senior Level $118k - $177k/yr 9 Benefits 1 Perks
Posted 2 days ago

Skills

Customer Success Strategy Account Management Cross-functional Leadership People Management Customer Experience Mapping Data-driven Decision Making CRM Proficiency Stakeholder Engagement Risk Management Operational Execution Financial Acumen Strategic Planning

About the Role

Lead enterprise-level customer success strategies in a regulated pharmaceutical diagnostics environment. Drive adoption, retention, and long-term value realization by acting as a strategic integrator and escalation partner for complex customer issues.

H

Senior Technical Customer Success Manager

Honeycomb.io

Remote (Remote - United States) Senior Level $147k - $175k/yr 2 Benefits 7 Perks
Posted 2 days ago

Skills

Customer Success Management Technical Account Management Solution Consulting Stakeholder Management Observability Cloud-Native Development OpenTelemetry SQL BI Reporting DevOps SaaS Strategy Customer Onboarding Storytelling Cross-functional Collaboration Enterprise Software

About the Role

Honeycomb is a rapidly growing company defining observability and raising expectations for developer tools. This role involves serving as a trusted advisor to strategic enterprise customers, driving adoption and business value by translating business goals into technical strategies.

Apply Now View Details