CSM Jobs
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Senior Customer Engineer, Federal

Armada

Remote (United States (Remote), California) Senior Level $188k - $235k/yr 10 Benefits 2 Perks
Posted 1 day ago

Skills

Pre-sales Solution Architecture Networking Cloud Platforms Virtualization Containerization AI/ML Infrastructure Technical Demonstrations Proof-of-Concepts Stakeholder Management SD-WAN Satellite Communications Customer Engagement Technical Scoping Proposal Development Problem Solving

About the Role

Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to remote locations globally. The Senior Customer Engineer role bridges technical expertise and sales, guiding clients and proposing tailored solutions to drive revenue growth.

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Senior Customer Success Specialist, Connect Specialty Sales

Amazon

Onsite (Tampa, Florida) Senior Level $153k - $228k/yr 9 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Success Management Enterprise Sales CCaaS Strategic Advising Account Planning Cross-functional Leadership Product Demos Stakeholder Management Cloud Migration Business Case Development Program Management Customer Advocacy VoIP CRM ERP SaaS

About the Role

Join Amazon Web Services (AWS) as a Customer Success Specialist for Amazon Connect, a rapidly growing cloud-based contact center service. You will act as a strategic advisor to customers, helping them optimize their contact center operations and customer experience by leveraging AWS Connect's capabilities.

Ashby

Manager of High Touch Customer Success

Ashby

Remote (United States) Senior Level $150k - $189k/yr 1 Benefits 4 Perks
Posted 1 day ago

Skills

Team Leadership Coaching Customer Success Management SaaS Operational Rigor Customer Journey Mapping Retention Strategy Cross-functional Collaboration Data Analysis B2B Customer Experience Process Optimization Problem Solving Strategic Planning Value Realization Stakeholder Management Scalability

About the Role

Ashby is building the next generation of enterprise software, starting with tools for talent leaders. This role focuses on elevating the customer experience by coaching and developing a team of Customer Success Managers to drive adoption and value realization for a large portfolio of high-touch customers.

Ashby

Manager of Strategic Customer Success

Ashby

Remote (United States) Senior Level $150k - $189k/yr 1 Benefits 4 Perks
Posted 1 day ago

Skills

Team Leadership Coaching Customer Success Management Enterprise Customer Lifecycle Process Optimization Cross-functional Collaboration Data-Driven Decision Making B2B Customer Relations SaaS Operations Strategic Planning Customer Retention Onboarding Adoption Strategy Problem Solving Communication Operational Rigor

About the Role

Ashby is building the next generation of enterprise software, starting with tools for talent leaders. This role involves leading a team of Customer Success Managers focused on Ashby's largest and most complex enterprise customers, driving process optimization and ensuring scalable, high-quality outcomes.

nitra

Customer Success Strategy & Operations Lead

nitra

Hybrid (Washington, District of Columbia) Senior Level $150k - $180k/yr 4 Benefits 1 Perks
Posted 1 day ago

Skills

SQL Tableau Sigma Data Analysis Strategic Planning Stakeholder Management Customer Success Operations Revenue Operations Financial Forecasting KPI Frameworks Process Design Cross-functional Collaboration

About the Role

Nitra is building a more efficient healthcare system through fintech and software solutions. This role will scale the operating system behind Customer Success, driving customer activation, retention, and expansion.

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AVP, Technical Account Management

Cross River

Hybrid (Fort Lee, New Jersey) Senior Level $150k - $180k/yr
Posted 1 day ago

Skills

Technical Account Management API Debugging Payments Expertise JavaScript SQL Stakeholder Management Solutions Engineering Fintech Domain Knowledge Incident Management Cross-functional Collaboration Technical Writing Customer Relationship Management

About the Role

Cross River builds the infrastructure for innovative financial products, powering payments, cards, lending, and digital assets. They are seeking a customer-focused Technical Account Manager with deep payments expertise to serve as a strategic advisor and primary technical point of contact for Tier 1 partners.

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Director, Customer Success

Bluevine - US

Hybrid (Salt Lake City, Utah) Senior Level $143k - $175k/yr 6 Benefits 6 Perks
Posted 1 day ago

Skills

Customer Success Management People Leadership AI Implementation Operational Strategy Financial Services Workforce Planning Predictive Analytics Project Management Regulatory Compliance KPI Management Digital Transformation Cross-functional Collaboration

About the Role

Bluevine is the largest small business banking platform in the U.S., redefining how entrepreneurs manage their money. This role leads US-based customer operations and global consistency, leveraging AI and automation to improve efficiency and deliver exceptional customer outcomes.

Jobgether

Senior Technical Customer Success Manager

Jobgether

Remote (US) Senior Level $147k - $175k/yr 4 Benefits 6 Perks
Posted 1 day ago

Skills

Customer Success Management Technical Account Management Enterprise Relationship Management Observability Cloud-Native Technologies DevOps APM Stakeholder Management SQL BI Tools SaaS Monitoring Strategic Planning Onboarding Customer Retention Technical Consulting Communication

About the Role

This role is for a Senior Technical Customer Success Manager at a partner company of Jobgether, focusing on observability and developer tools. The position involves managing enterprise customer relationships, driving adoption, and influencing product direction within a fast-paced, innovation-driven environment.

nitra

Customer Success Lead

nitra

Hybrid (New York, New York) Senior Level $130k - $170k/yr 4 Benefits 1 Perks
Posted 1 day ago

Skills

People Leadership Customer Success Management Account Management Commercial Negotiation Customer Retention Customer Expansion SMB Management Mid-market Management Data Analysis Cross-functional Collaboration Strategic Planning Coaching Healthcare Technology Fintech AI Software Adoption Operating Cadence

About the Role

Nitra is building technology to create a more efficient healthcare system, offering fintech and software solutions for medical practices. This role leads a Customer Success team focused on driving utilization, retention, and expansion of their AI software and fintech products.

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Senior Customer Success Manager - Fintech

BitGo

Onsite (New York, New York) Mid Level $140k - $170k/yr 4 Benefits 4 Perks
Posted 1 day ago

Skills

Account Management Customer Success Analytical Skills Portfolio Management Strategic Planning Executive Communication Problem Solving Project Management Cryptocurrency Knowledge Digital Asset Custody Churn Mitigation Solution Design

About the Role

BitGo is a leading infrastructure provider for digital asset solutions, enabling institutions to securely navigate the digital asset space. As a Customer Success Manager, you will be a strategic partner to fintech clients, guiding them through onboarding, integration, and scaling of wallet and custody solutions.

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Senior Enterprise Client Success Manager

Experity

Remote (Tennessee Remote, Illinois) Senior Level $121k - $161k/yr 6 Benefits 2 Perks
Posted 1 day ago

Skills

Client Management Healthcare Operations Revenue Cycle Management Patient Engagement Consultative Approach Cross-Functional Collaboration Data Analysis Performance Metrics Software as a Service Relationship Building Problem Solving Communication Project Management Financial Analysis KPI Monitoring Business Development

About the Role

Experity is a mission-driven team transforming on-demand healthcare with industry-leading software. This role manages key client relationships, ensuring successful product delivery and fostering strong partnerships to improve the healthcare experience.

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Senior Customer Success Manager

Workato

Onsite (Palo Alto, California) Senior Level $120k - $160k/yr 3 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Management Technical Account Management Integration Business Automation Digital Transformation Strategic Relationship Management Customer Retention Problem Solving Analytical Thinking Interpersonal Communication Stakeholder Management Deployment Models Governance Structures Cross-selling Mentoring Issue Resolution

About the Role

Workato is a leader in enterprise intelligent automation, providing a unified platform for businesses to connect data, applications, and processes. This role focuses on driving customer success and adoption of the Workato platform, acting as a trusted advisor and escalation point.

T

Bilingual (Mandarin) Sr. Customer Success Manager I, SMB - Dedicated, Emerging Markets

Toast

Remote (Remote) Senior Level $75k - $152k/yr 1 Benefits 1 Perks
Posted 1 day ago

Skills

Mandarin Fluency Account Management Customer Success Strategic Planning Relationship Building SaaS Retention Consultative Selling Technical Aptitude Problem Solving Cross-functional Collaboration Product Adoption CRM Management

About the Role

Toast empowers restaurants and local businesses with technology to succeed in a digital world. This role focuses on driving product adoption and retention for high-revenue SMB customers, particularly within the Asian-cuisine sector, by acting as a primary point of contact and trusted advisor.

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Customer Success Engineer

runZero

Remote (Remote (USA)) Mid Level $120k - $140k/yr 7 Benefits 5 Perks
Posted 1 day ago

Skills

OSI Model TCP/IP Network Protocols Cybersecurity Attack Surface Management Vulnerability Management Linux CLI macOS CLI Programming Technical Communication Problem Solving Customer Relationship Management Technical Documentation Automation Scripting Integration Development Analytical Skills

About the Role

runZero is a cybersecurity company providing a platform for exposure management. The Customer Success Engineer will support mid-market customers by leading deployments, resolving technical issues, and advocating for customer needs with internal teams.

Payscale

Technical Account Manager

Payscale

Remote (United States) Mid Level $90k - $136k/yr 9 Benefits 4 Perks
Posted 1 day ago

Skills

Technical Account Management Compensation Analysis Customer Relationship Management Technical Troubleshooting Data Analytics HCM Systems API Integration SFTP SSO Salesforce Atlassian Tools Advanced Excel Tableau Communication Skills Problem Solving Project Management

About the Role

Payscale is a compensation innovator that provides AI-powered solutions to help organizations manage pay effectively. This role serves as a technical advisor to customers, ensuring they maximize the value and ROI of Payscale's compensation solutions.

Flai

Customer Success Manager - East Coast

Flai

Remote (United States) Mid Level $85k - $135k/yr 4 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Onboarding Account Management Customer Retention Strategic Planning CRM Hygiene Stakeholder Management Product Feedback Loop Operational Discipline Training Quarterly Business Reviews Technical Coordination Process Optimization

About the Role

Flai is an AI communications platform for auto dealerships, backed by prominent investors. This role involves building the customer success function from the ground up, owning onboarding, scaling accounts, and driving product adoption.

UVeye

Enterprise Customer Success Manager

UVeye

Onsite (San Francisco, CA) Senior Level $115k - $130k/yr 6 Benefits
Posted 1 day ago

Skills

Enterprise Account Management Strategic Sales Customer Success Stakeholder Management Product Demos Pilot Deployments Onboarding Business Reviews Project Management CRM Proficiency Data Analysis Consultative Selling ROI Analysis Cross-functional Collaboration Account Growth Planning Client Relationship Management

About the Role

UVeye is redefining vehicle safety with AI-centric technology, seeking an Enterprise Customer Success Manager to drive adoption of their inspection solutions within major OEM and logistics organizations. This role involves building strong client relationships and ensuring successful delivery and expansion of their innovative products.

Chargeflow

Enterprise Customer Success Manager - NYC

Chargeflow

Hybrid (New York, NY) Mid Level $120k - $120k/yr 2 Benefits
Posted 1 day ago

Skills

Customer Engagement Retention Strategy Email Marketing Product Updates Growth Strategies Go-to-Market Strategy KPI Monitoring Storytelling Demand Generation Product Positioning Community Building Fintech E-commerce

About the Role

Chargeflow is a fintech and AI innovator building a fraud-free global commerce ecosystem. This role drives customer engagement and retention through strategic communication and growth initiatives, shaping the future of online business protection.

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Sr Customer Success Manager

Global Relay

Onsite (New York, New York) Senior Level $90k - $120k/yr 6 Benefits 3 Perks
Posted 1 day ago

Skills

Account Strategy Revenue Retention Executive Business Reviews Renewal Negotiation Cross-functional Leadership Salesforce Customer Success Management Stakeholder Management Pipeline Management Risk Identification Upselling Cross-selling Strategic Planning Client Relationship Management Financial Services Compliance Enterprise Account Management

About the Role

Global Relay is a leading enterprise information archiving company providing cloud archiving, surveillance, eDiscovery, and analytics solutions. The Senior Customer Success Manager will serve as a strategic advisor to C-suite stakeholders, driving retention and expansion for large, complex accounts in regulated sectors.

Fullpath

Customer Success Manager, SMB

Fullpath

Remote (Denver, CO) Mid Level $80k - $118k/yr 11 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Management B2B SaaS Digital Marketing Data Analysis CRM Systems Problem Solving Verbal Communication Written Communication Stakeholder Management Churn Reduction Product Adoption ROI Communication

About the Role

Fullpath is an AI-first tech company in the automotive space, disrupting the industry with AI and data-driven solutions. This role involves building relationships with dealerships, ensuring product adoption, and optimizing revenue through data analysis.

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