Position Title: Customer Success Manager (Global Accounts)

Your role 

As an early-career member of the Global Customer Success organization, this role supports the delivery of operational service excellence for assigned customers while developing the skills required to manage more complex accounts over time.

The Associate Customer Success Manager partners closely with senior team members to ensure a consistent, high-quality customer experience, while beginning to build direct relationships with customers and internal stakeholders.

This role is foundational to developing future strategic relationship managers who contribute to customer satisfaction, retention, and long-term partnership.

What you’ll do

Customer Engagement & Account Support

• Supports the overall health of assigned customer accounts, contributing to engagement, satisfaction, and retention.

• Participates in customer meetings such as operational reviews and service discussions, with guidance from senior team members.

• Begins to build relationships with customer stakeholders through regular communication and follow-up.

• Tracks and documents customer activity, ensuring accurate and timely updates within internal systems.

Service Delivery & Operational Support

• Assists in monitoring service delivery performance, including SLA adherence and operational metrics.

• Partners with internal teams to support implementation activities and ongoing service coordination.

• Helps ensure customer requirements and expectations are clearly communicated and understood across teams.

• Supports the preparation and maintenance of customer documentation, including playbooks and service records.

Cross-Functional Coordination

• Collaborates with Operations, Implementation, Sales, and Finance teams to support customer needs.

• Assists in coordinating internal responses to customer requests and issues.

• Supports escalation management by ensuring timely communication and follow-up under the direction of senior team members.

Risk Awareness & Customer Health

• Develops an understanding of key customer health indicators, including operational performance and engagement trends.

• Identifies and escalates potential risks or issues to senior team members.

• Supports follow-up actions related to customer feedback, surveys, and service reviews..

Learning & Development

• Actively participates in training programs to build knowledge of Digital Realty’s products, services, and customer success practices.

• Develops an understanding of customer environments, business drivers, and industry trends.

• Builds foundational skills in customer communication, problem-solving, and service management.

Team & Community Contribution

• Contributes to a collaborative team environment by sharing knowledge and supporting peers.

• Participates in team initiatives and continuous improvement efforts.

• Engages with the broader Customer Success community to build skills and awareness.

What you’ll need

• Bachelor’s degree in Business, IT, Engineering, or a related discipline (or equivalent experience).

• 0–3 years of experience in customer-facing, operations, or service-oriented roles.

• Interest in customer success, account management, or relationship management within data centers, technology, or related industries.

• Basic understanding of service delivery concepts; familiarity with ITIL or similar frameworks is a plus.

• Strong willingness to learn and develop in a fast-paced, customer-focused environment.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our team 

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 

Apply today, take charge of your career and grow your talents with us.

Health and Safety

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Location::New York, NY
Work Model:: Primarily onsite (5 days/week expectation; occasional flexibility for 1–2 remote days)
Industry:: EdTech / SaaS

Compensation:: $120,000 base salary + up to $20,000 performance bonus tied to Net Revenue Retention (NRR)

Our partner is a rapidly growing, venture-backed EdTech SaaS company serving K–12 schools. The team has recently expanded to ~18 employees, including multiple new sales hires, and continues to grow month over month. With strong product-market fit and increasing customer demand, they are investing in Customer Success to support retention, engagement, and expansion. The team operates in-person in New York and maintains a high-ownership, execution-focused culture.

This is a high-impact, early-stage CSM role reporting directly to the CEO and working day-to-day with the Head of Customer Success. The focus is not traditional enterprise account management — instead, this role blends

customer engagement at scale

with ownership of a small portfolio of renewals.

You’ll help maintain and improve existing engagement systems (webinars, newsletters, lifecycle communication, community touchpoints) while managing a subset of renewal accounts. The playbooks and frameworks exist but need structure, refinement, and execution. This is ideal for someone who wants to grow into a larger CS or revenue-focused role over time.

• Manage a small portfolio of customer renewals and contribute to Net Revenue Retention (NRR).
• Execute and maintain scaled CS initiatives (customer newsletters, webinars, lifecycle touchpoints, engagement campaigns).
• Monitor customer health and proactively identify churn risks.
• Collaborate with sales on potential upsell opportunities where appropriate.
• Improve and iterate on existing CS playbooks and frameworks.
• Work cross-functionally with product and sales to ensure strong customer outcomes.
• Occasionally travel to customer sites (schools) as needed.

• 1–4 years of experience in Customer Success, Account Management, Sales, or a related client-facing role.
• Strong ownership mindset and willingness to execute foundational work.
• Highly organized with the ability to manage multiple customer touchpoints.
• Comfortable working in-person in NYC.
• Strong communication skills and ability to build trust with customers.

Preferred

• Early-stage or ‘founding-style’ experience.
• Experience working with education, SaaS, or SMB accounts.
• Demonstrated ability to manage renewals or revenue-based KPIs.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

About the role

We are looking for a Revenue Operations Partner dedicated to our Customer Success and Renewals teams.  This is a critical, high-impact role responsible for surfacing actionable insights that drive retention, improve renewal forecast accuracy, and reduce churn across all customers. This role functions as a right-hand to our Chief Customer Officer as the expert on all things renewal, customer retention, and driving decisions that positively impact the bottom line by reducing churn and downsell.  This individual will be responsible for connecting data across the post-sale customer lifecycle, digging into root causes and making recommendations that directly influence how we run the business. This role requires strong analytical thinking, independent problem solving, a curious mindset and a strong executive presence for making the complex, simple.  

Main Responsibilities

• Serve as a trusted partner to the Chief Customer Officer and the Customer Success (CS) organization, driving the optimization of the customer experience at scale.
• Be a data expert that can take and understand disparate data to draw conclusions and recommendations for improvements across multiple systems
• Assume responsibility for the development and management of reports, providing proactive insights to the Chief Customer Officer (CCO), Revenue Operations, Customer Operations leadership, and the Senior Leadership Team to drive results in retention, mitigate churn, and ensure accuracy.
• Contribute to the definition and scaling of processes for the post-sales life cycle, encompassing smoother transitions from sales to CS client handoff, development of playbooks categorized by CS customer segment, territory design, and optimization of CSM customer workflows.
• Design sophisticated, yet streamlined and powerful workflows to automate manual tasks and enable the organization's Customer Experience (CX) team to effectively acquire, retain, and engage customers at scale.
• Deliver concise, actionable recommendations grounded in comprehensive data analysis across all facets of the post-sale customer lifecycle, including root cause analysis of churn and customer health tracking.
• Possess an innate capability to discern the critical questions, accurately interpret the data's narrative, and determine the appropriate course of action based on the analytical results.
• Communicate insights effectively across diverse stakeholder groups by tailoring content, framing, and level of detail to suit the respective audience.
• Skillfully aggregate data from multiple sources, expertly deliver insights, and collaborate with various teams to enhance overall program performance.
• Identify and implement process improvements to eliminate manual reporting and enhance visibility into key metrics, goals, and budgetary allocations.
• Create and develop reporting and playbooks leveraging Artificial Intelligence (AI) to furnish accurate information with greater rapidity, thereby enabling the CS organization to better serve customers without requiring additional resourcing.
• Be accountable for recommending and executing continuous improvements to reporting and processes based on observed trends.
• Oversee the implementation of new technologies and provide recommendations for the constant enhancement of the CS Technology Stack.

Essential Criteria

• 5+ years of experience (preferably in a Saas) in CS/Renewals Operational Management, or history in FP&A, consulting or finance; focused on customer retention and renewals performance reporting. 
• Independent and resourceful problem solver who proactively makes connections across teams 
• Naturally curious and follows threads in data without needing to be prompted 
• Experience in revenue and CRM Platforms including but not limited to Salesforce.com, Gainsight, Gong, Google Sheets, Excel, Tableau, and QuotaPath. SQL experience a plus 
• Evidence of collaborating with different departments, across different geographies to deliver standardized and scalable reporting solutions 
• Demonstrated track record of proactively identifying customer trends and turning insights into action 
• A working knowledge of sales processes, forecasting methodologies, and financial reportings and an ability to make the complex simple 
• Proven success of leveraging AI tools (e.g. ChatGPT, Google Gemini, etc.)

Please submit your application on our website by Wednesday, April 1, 2026.

Please note: applications may close early due to high demand, so early submission is encouraged.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this pivotal role, you will engage with our largest Enterprise customers to ensure optimal product deployment, adoption, and satisfaction. By fostering strong relationships and acting as a trusted advisor, you will play a crucial role in our customers' success journeys. Your insights will not only enhance customer experiences but also contribute to driving product improvements based on user feedback. If you're passionate about building relationships and supporting customers in achieving their goals, this role offers a rewarding opportunity to make a significant impact.

• Oversee a seamless transition from the Enterprise Sales team to the Customer Success Management (CSM) team.
• Build and maintain relationships with key stakeholders, including customers and internal teams.
• Develop strategic Account Plans in collaboration with teams to monitor customer health and identify risks.
• Create and manage detailed Success Plans tracking customer objectives from pre-sale through post-implementation.
• Lead regular business reviews with customers, communicating progress and identifying innovative solutions.
• Foster relationships with key decision makers to anticipate needs and strengthen engagement.
• Identify and execute mitigation plans for potential risks to customer success.
• Drive growth by identifying upsell and cross-sell opportunities.
• Gather customer feedback to inform ongoing product development.
• Encourage customer advocacy through participation in referrals and case studies.

• 5+ years of experience in Customer Success, Project Management, or relevant industry experience.
• Bachelor's Degree or equivalent experience.
• Strong relationship-building and communication skills.
• Experience in the Industrials industry is preferred.
• Domain experience with CAD, ALM, PLM, or SLM software.
• Ability to translate technical issues into business terms.
• Proficient in project management with strong multi-tasking skills.
• Ability to travel approximately 25% of the time.

• Competitive salary ranging from $89,000 to $124,000 annually.
• Opportunity to participate in an employee share purchase program.
• Medical, dental, and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement and 401(k) contributions with employer match.
• Flexible spending accounts and life insurance.
• Disability coverage.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1