CSM Jobs
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Customer Success Manager, Director

Salesforce

Remote (California - San Francisco, Indiana) Senior Level $171k - $298k/yr 6 Benefits
Posted Today

Skills

Customer Success Management Strategic Leadership Account Management

About the Role

Salesforce is seeking a Director-level Customer Success Manager to lead internal platform success initiatives. This role focuses on driving strategic alignment, building executive relationships, and orchestrating cross-functional teams to maximize the impact of Salesforce's own internal business units.

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Sr. Manager Customer Success Ops

F5

Remote (F5 Tower, Washington) Senior Level $144k - $216k/yr 1 Perks
Posted Today

Skills

Customer Success Operations KPI Analysis Strategic Planning Stakeholder Management Change Management CRM Systems Project Management Budget Management Team Leadership Customer Retention Upselling Cross-selling Data Analysis Operational Policy Development Cross-functional Collaboration Technical Acumen

About the Role

F5 empowers organizations globally to create, secure, and run applications that enhance digital experiences. This role leads customer success professionals, driving strategy and managing key metrics for customer retention and growth.

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Principal Customer Success Manager

SailPoint

Onsite (United States) Senior Level $124k - $209k/yr 9 Benefits 1 Perks
Posted Today

Skills

Strategic Account Management Executive Relationship Management Customer Success Planning Mentorship Cross-functional Collaboration Business Acumen Problem Solving Strategic Thinking Customer Retention Product Feedback Loops SaaS Enterprise Software

About the Role

As a Principal Customer Success Manager, you will be a senior strategic partner for high-value customers, driving business outcomes and long-term retention. You will also act as a thought leader and mentor within the Customer Success organization, establishing best practices and influencing product direction.

Jobgether

Director, Customer Success & Delivery

Jobgether

Remote (US) Senior Level $120k - $205k/yr 6 Benefits 2 Perks
Posted Today

Skills

Delivery Management Customer Success Enterprise Project Execution Governance Frameworks Resource Allocation Capacity Forecasting Risk Mitigation Stakeholder Coordination Performance Management Insurance Operations Compliance Regulatory Frameworks Solution Design Matrix Management Strategic Planning Executive Reporting

About the Role

This senior leadership role oversees end-to-end delivery operations and customer success outcomes for enterprise project execution. The position acts as a strategic bridge between clients, sales, product, and technology teams to ensure high-quality client engagements and operational excellence.

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Senior Technical Account Manager, Security

Akamai

Remote (Cambridge, MA) Senior Level $112k - $202k/yr 5 Benefits 3 Perks
Posted Today

Skills

API Security Cybersecurity Application Security Principles Cloud Solutions Technical Presentations Customer Relationship Management Problem Solving Technical Evangelism Vulnerability Assessment Communication Skills

About the Role

Join Akamai's Application Security Product division as a Senior Technical Account Manager. You will own the technical relationship with enterprise customers, implementing API security solutions and acting as a technical evangelist to drive customer business growth.

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Customer Engineer II, Platform, Google Cloud

Google

Onsite (New York, NY) Senior Level $127k - $184k/yr 1 Perks
Posted Today

Skills

Cloud Native Architecture Cloud Engineering Virtualization Containerization Systems Design Programming Infrastructure Modernization Application Modernization Data Management Cloud AI Networking Cloud Migration Security Concepts Solutions Architecture Technical Sales Strategic Planning

About the Role

Google Cloud accelerates digital transformation by delivering enterprise-grade solutions. As a Platform Customer Engineer, you will partner with sales teams to architect and implement Google Cloud solutions, serving as a trusted technical advisor to customers.

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Outcome Customer Engineer II, Google Cloud Platform, Google Cloud

Google

Onsite (Sunnyvale, CA) Senior Level $127k - $184k/yr 3 Benefits
Posted Today

Skills

Cloud Native Architecture Deployment Planning Orchestration Change Management Systems Design Technical Stakeholder Management Infrastructure Modernization Application Modernization Data Management Data Analytics AI Networking Migrations Security Python Java

About the Role

Google Cloud accelerates digital transformation for organizations worldwide, offering enterprise-grade solutions. As an Outcome Customer Engineer, you will drive customer success by managing deployment plans and clearing technical blockers to ensure maximum value realization and future expansion.

nitra

Customer Success Strategy & Operations Lead

nitra

Hybrid (New York, New York) Senior Level $150k - $180k/yr 4 Benefits 1 Perks
Posted Today

Skills

Customer Success Operations Sales Operations RevOps Data Analysis Strategic Planning Stakeholder Management KPI Frameworks Process Optimization Financial Forecasting Cross-functional Collaboration Problem Solving Business Review Management

About the Role

Nitra is building a more efficient healthcare system through fintech and software solutions. This role will scale the operating system behind Customer Success, driving customer activation, retention, and expansion.

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Senior Manager, Customer Success Radiopharma

GE HealthCare

Remote (Remote) Senior Level $118k - $177k/yr 9 Benefits 1 Perks
Posted Today

Skills

Customer Success Strategy Account Management Cross-functional Leadership People Management Customer Experience Mapping Data-driven Decision Making CRM Proficiency Stakeholder Engagement Risk Management Operational Execution Financial Acumen Strategic Planning

About the Role

Lead enterprise-level customer success strategies in a regulated pharmaceutical diagnostics environment. Drive adoption, retention, and long-term value realization by acting as a strategic integrator and escalation partner for complex customer issues.

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Manager, Enablement & Operations Customer Success, Services NAM

Mastercard

Onsite (O'fallon, Missouri) Senior Level $106k - $175k/yr 17 Benefits 1 Perks
Posted Today

Skills

Customer Success Management Data Analytics Business Intelligence Payments Technology Cybersecurity Strategic Planning Stakeholder Management Market Analysis Financial Modeling Technical Writing Customer Engagement Program Readiness

About the Role

Mastercard powers economies and empowers people worldwide, building a sustainable economy where everyone can prosper. This role focuses on driving customer value and retention for Mastercard Services network products through proactive engagement and strategic optimization.

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CDAO Advana - Program Manager - Customer Success Operations

General Dynamics Information Technology

Onsite (USA DC Washington - Other (DCC135), District of Columbia) Senior Level $128k - $173k/yr 7 Benefits 3 Perks
Posted Today

Skills

Communication Engagement Strategies Planning Stakeholder Engagement Program Management Customer Success Operations Metrics Frameworks Strategic Engagement Planning CRM Technical Demonstrations Briefing Reporting

About the Role

Join GDIT and be part of the team that solves complex technical challenges for the CDAO Advana platform. You will lead stakeholder management and engagement strategies to increase adoption of AI and data capabilities across DoD and interagency partners.

Jobgether

Senior Customer Success Manager

Jobgether

Remote (US) Senior Level $145k - $145k/yr 2 Benefits 2 Perks
Posted Today

Skills

Enterprise Account Management Customer Success Strategic Client Partnerships Executive Communication Project Management Cross-functional Coordination Data Analysis Client Onboarding Retention Strategies ROI Analysis Healthcare Domain Knowledge Stakeholder Management

About the Role

This role is for a Senior Customer Success Manager at a partner company of Jobgether, focusing on managing high-value healthcare clients and driving the success of virtual care programs. The position emphasizes building strategic client relationships and ensuring measurable clinical and financial outcomes within the healthcare ecosystem.

Jobgether

Senior Client Success Manager

Jobgether

Remote (US) Senior Level $115k - $145k/yr 6 Benefits 4 Perks
Posted Today

Skills

Enterprise Client Success Account Management SaaS Marketing Technology Digital Marketing Relationship Management Contract Negotiation Revenue Expansion Project Management Data Structures Campaign Optimization Executive Communication Cross-functional Collaboration Strategic Planning Customer Retention Martech Ecosystems

About the Role

This role is a strategic, client-facing leadership position responsible for owning and growing a portfolio of enterprise customers within a fast-paced SaaS marketing technology environment. The Senior Client Success Manager serves as the primary post-sale partner, ensuring clients achieve measurable business outcomes through effective use of a sophisticated customer engagement platform.

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Senior Customer Success Manager

Brightree

Remote (US Brightree (Remote Workforce), Georgia) Senior Level $100k - $140k/yr 8 Benefits 1 Perks
Posted Today

Skills

Customer Success Management HME Operations Management Business Process Improvement Account Management Executive Relationship Management Consultative Communication Conflict Resolution Problem Solving Medical Insurance Billing Process Analysis MS Excel MS PowerPoint MS Word MS Outlook Risk Management Strategic Planning

About the Role

The Brightree Customer Success Team drives customer value and adoption of Brightree products by aligning with executive stakeholders on business goals and success strategies. This role proactively monitors account health, manages escalations, and identifies expansion opportunities to reduce churn and increase ROI.

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Senior Customer Success Manager

ResMed

Remote (US Brightree (Remote Workforce), Georgia) Senior Level $100k - $140k/yr 8 Benefits 1 Perks
Posted Today

Skills

Customer Success Management HME Operations Management Business Process Improvement Account Management Executive Relationship Management Consultative Communication Conflict Resolution Problem Solving Medical Insurance Billing Process Analysis MS Excel MS PowerPoint MS Word MS Outlook Project Management Risk Mitigation

About the Role

The Customer Success Team drives customer value through product adoption and provides ongoing insights to support their goals. This role optimizes HME operations, allowing customers to focus on patient care.

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Customer Success Manager, Public Sector

Box

Hybrid (New York, New York) Mid Level $111k - $138k/yr 1 Perks
Posted Today

Skills

Customer Success Account Management Solutions Consulting SaaS AI Implementation Stakeholder Management Change Management Workflow Redesign Strategic Business Reviews Churn Mitigation Storytelling Cross-functional Collaboration

About the Role

Box is a leader in Intelligent Content Management, empowering organizations to transform workflows with enterprise AI. Join the Public Sector team as a Customer Success Manager to guide government agencies in adopting AI and realizing measurable outcomes.

Allego

Sr. Customer Success Manager

Allego

Remote (Waltham, Massachusetts) Senior Level $96k - $138k/yr 9 Benefits 2 Perks
Posted Today

Skills

Relationship Management Business Discovery Project Management Consultative Selling Customer Adoption Account Health Monitoring Churn Management Presentation Skills Written Communication Oral Communication Interpersonal Skills Time Management Google Suite ChurnZero Salesforce.com Microsoft Office

About the Role

Allego is seeking a Senior Customer Success Manager to drive platform adoption and ensure customer ROI for enterprise clients. This role focuses on post-implementation services, acting as a trusted advisor to expand usage and support customer retention.

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Customer Success Manager, Public Sector

Box

Onsite (Washington, District of Columbia) Mid Level $100k - $125k/yr 1 Perks
Posted Today

Skills

Customer Success Account Management Solutions Consulting SaaS AI Implementation Change Management Stakeholder Management Workflow Redesign Business Outcome Mapping Strategic Business Reviews Storytelling Churn Mitigation

About the Role

Box is a leader in Intelligent Content Management, empowering organizations with AI-powered solutions for collaboration and workflow transformation. This role partners with public sector agencies to drive adoption and expansion of Box's AI platform, focusing on measurable business outcomes.

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Senior Client Success Manager

Misfits Market

Onsite (Northlake IL, Illinois) Senior Level $110k - $120k/yr 8 Benefits 1 Perks
Posted Today

Skills

Account Management P&L Management Contract Negotiation Operational Strategy Project Management Cold Chain Logistics Data Analysis Lean Six Sigma Agile Methodologies Scrum Client Relationship Management Financial Modeling SLA Monitoring Risk Mitigation Food Safety Compliance Cross-functional Leadership

About the Role

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making sustainable groceries affordable. This role involves leading and scaling relationships with critical logistics partners, acting as the Subject Matter Expert for client operations and driving their success within the facility.

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Customer Success Manager, Enterprise

ServiceTitan

Remote (US CA Remote, California) Mid Level $86k - $115k/yr 7 Benefits 5 Perks
Posted Today

Skills

Account Management Project Management Customer Success Data Analysis Strategic Planning Relationship Building Problem Solving Executive Communication KPI Reporting Upselling Cross-selling Mentoring Multi-tasking Organizational Skills Solution Oriented

About the Role

Join a passionate team dedicated to helping real people in the service industry succeed. As an Enterprise Customer Success Manager, you will manage a portfolio of high-touch accounts, ensuring they maximize the value of our software and directly influencing the company's success.

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