CSM Jobs
P

Senior Customer Engineer, Novus — Emerging Business

Pendo

Hybrid (Raleigh, North Carolina) Senior Level $193k - $241k/yr 3 Benefits 1 Perks
Posted 1 day ago

Skills

Solutions Architecture Git Workflows JavaScript React Vue Angular REST APIs LLMs Agentic Workflows Technical Account Management Customer Engineering Product Intelligence

About the Role

Pendo is on a mission to improve software experiences with its autonomous product intelligence platform, Novus. As a Senior Customer Engineer, you will architect solutions for strategic accounts, guide customers through technical implementation, and serve as a crucial feedback loop to enhance AI-driven product intelligence.

UVeye

Customer Success and Account Manager - Logistics & OEM

UVeye

Onsite (San Francisco, CA) Senior Level $115k - $130k/yr 6 Benefits
Posted 1 day ago

Skills

Enterprise Account Management Strategic Sales Customer Success Stakeholder Management Product Demos Project Management CRM Proficiency Data Analysis Business Reviews Onboarding Consultative Selling ROI Analysis

About the Role

UVeye is revolutionizing vehicle safety with AI-centric inspection systems, partnering with major automotive players. This role focuses on driving the adoption and expansion of these cutting-edge solutions within key OEM and logistics organizations.

UVeye

Automotive Customer Success and Account Manager - Enterprise & OEM

UVeye

Onsite (San Francisco, CA) Senior Level $115k - $130k/yr 6 Benefits
Posted 1 day ago

Skills

Enterprise Account Management Strategic Sales Customer Success OEM Operations Stakeholder Management Product Demos Pilot Deployments Onboarding Business Reviews Project Management CRM Proficiency Data Analysis Consultative Selling Cross-functional Collaboration ROI Analysis Account Growth Planning

About the Role

UVeye is revolutionizing vehicle safety with AI-powered inspection systems. This role focuses on driving the adoption and expansion of these solutions within major OEM and logistics organizations, building strong client relationships and ensuring successful product implementation.

J

Senior Customer Success Agent (LATAM)

Jobs for Humanity

Remote (Remote, Oregon) Mid Level $21 - $25/hr 1 Perks
Posted 1 day ago

Skills

Customer Success SAP CRM Platforms Chat Support Email Support Issue Resolution Bilingual English and Spanish Case Management Ticketing Systems Multitasking Customer Satisfaction Billing Dispute Resolution

About the Role

The RRS Group is a real estate development company with a strong commitment to community and core values of integrity, caring, integration, and innovation. This role supports LATAM residents by resolving inquiries and service requests, ensuring a high level of customer satisfaction.

Perplexity

Scaled Enterprise Customer Success Manager

Perplexity

Remote (San Francisco, California) Mid Level $150k - $175k/yr 4 Benefits 4 Perks
Posted 2 days ago

Skills

Customer Success Account Management Onboarding Customer Retention Data Analysis SaaS CRM Proficiency Customer Engagement Cross-functional Collaboration Strategic Planning Communication Operational Discipline

About the Role

Perplexity is seeking a Scaled Enterprise Customer Success Manager to drive onboarding, adoption, and retention for SMB and Mid-Market customers. This role involves collaborating with various teams to enhance customer value and build scaled customer success strategies.

Tutor Intelligence

Customer Engineer (Robotics)

Tutor Intelligence

Onsite (Watertown, Massachusetts) Mid Level $80k - $135k/yr 3 Benefits
Posted 2 days ago

Skills

Robotics Deployment Industrial Automation Technical Account Management Root Cause Analysis Mechatronics Customer Relationship Management Technical Diagnosis Field Engineering Controls Manufacturing Systems Warehouse Logistics Technology Software Configuration

About the Role

Tutor Intelligence is building advanced AI and robotics for factories and warehouses. This role involves owning customer site success, diagnosing technical issues, and partnering with engineering to improve deployed robot systems.

Tutor Intelligence

Robotics Applications Customer Engineer

Tutor Intelligence

Onsite (Watertown, Massachusetts) Mid Level $80k - $135k/yr 3 Benefits
Posted 2 days ago

Skills

Robotics Deployment Industrial Automation Technical Account Management Root Cause Analysis Mechatronics Customer Relationship Management Field Engineering Software Configuration Mechanical Adjustments Technical Diagnosis Warehouse Logistics Manufacturing Systems Controls Engineering Cross-functional Collaboration Technical Communication Product Roadmap Influence

About the Role

Tutor Intelligence is building advanced AI and robotics for factories and warehouses, backed by significant funding. This role involves being the primary technical partner for customer sites, ensuring the operational and technical success of deployed robots through hands-on diagnosis and collaboration with engineering.

Impruvon Health

Enterprise Customer Success Manager – State Program Lead

Impruvon Health

Remote (Baltimore, Maryland) Senior Level $90k - $110k/yr 10 Benefits 1 Perks
Posted 2 days ago

Skills

Enterprise Account Management Customer Success Management Program Management People Management Stakeholder Management Healthcare SaaS Implementation Management Executive Communication Strategic Planning Cross-functional Collaboration Performance Reporting Project Management

About the Role

Impruvon is transforming medication management for vulnerable populations through its innovative platform. This role leads strategic execution of state contracts, driving platform adoption and managing a team of customer success managers.

OluKai-Kaenon-melin-Roark

OluKai Account Coordinator, Key Accounts (Temporary)

OluKai-Kaenon-melin-Roark

Hybrid (Irvine, California) Temporary Mid Level $70k - $100k/yr 3 Perks
Posted 2 days ago

Skills

Account Management Sales Negotiation Presentation Skills Order Management Retail Analytics Customer Relationship Management Inventory Tracking Performance Metrics Reporting

About the Role

OluKai is a premium footwear company inspired by the ocean lifestyle, committed to environmental responsibility. This temporary role supports the Key Accounts team in managing client relationships and ensuring smooth account operations.

C

Customer Success Strategist

CDS Global

Hybrid (Norwalk, CT) Mid Level 6 Benefits 2 Perks
Posted 2 days ago

Skills

Customer Relationship Management Digital Media Campaign Management Data Analytics Performance Analysis Salesforce Google Analytics B2B Sales Strategic Planning Presentation Skills Interpersonal Communication Revenue Forecasting SEO SEM Social Media Marketing Web Analytics Client Onboarding

About the Role

Hearst Connecticut Media Group is seeking a Customer Success Strategist to manage digital media campaigns and foster strong client relationships. The role focuses on driving retention and revenue growth through data analysis and strategic recommendations.

CodeRabbit

Director of Customer Success, Americas

CodeRabbit

Remote (San Francisco, CA) Senior Level $200k - $300k/yr 1 Perks
Posted 3 days ago

Skills

Customer Success Management Account Management Team Leadership Post-Sales Strategy Renewal Management Expansion Strategy MEDDPICC SPICED Command of Message CxO Relationship Management CI/CD Version Control Systems Git GitHub Customer Onboarding Forecasting

About the Role

CodeRabbit is building the next generation of Gen AI-driven code reviewers to enhance software development efficiency and quality. This role leads the Customer Success organization in the Americas, ensuring customers maximize value from the AI-powered platform.

S

Customer Success Manager, Director

Salesforce

Remote (California - San Francisco, Indiana) Senior Level $171k - $298k/yr 6 Benefits
Posted 3 days ago

Skills

Customer Success Management Strategic Leadership Account Management

About the Role

Salesforce is seeking a Director-level Customer Success Manager to lead internal platform success initiatives. This role focuses on driving strategic alignment, building executive relationships, and orchestrating cross-functional teams to maximize the impact of Salesforce's own internal business units.

OpenAI

Customer Success Manager, Ads Solutions (Spanish Speaking)

OpenAI

Remote (United States) Senior Level $162k - $230k/yr 8 Benefits 13 Perks
Posted 3 days ago

Skills

Digital Advertising Account Management Customer Success Relationship Management Strategic Planning Data Analysis SQL Advanced Excel Google Sheets Bilingual Spanish and English Cross-functional Collaboration Campaign Optimization Onboarding Client-facing Communication Adtech Performance Tracking

About the Role

OpenAI's Ads Solutions team partners with advertisers to drive revenue growth and long-term success on their platform. This role focuses on managing advertiser relationships, guiding them through onboarding and campaign launches, and providing strategic recommendations to enhance their experience and platform value.

Coframe

Customer Success Manager

Coframe

Onsite (Burlingame, California) Mid Level $150k - $220k/yr 1 Perks
Posted 3 days ago

Skills

Customer Success Management Account Management B2B SaaS ROI Analysis Onboarding Customer Retention Upselling Cross-selling A/B Testing Conversion Rate Optimization Commercial Negotiation Product Demos Stakeholder Management Strategic Planning Contract Management Customer Feedback Translation

About the Role

Coframe is building the world's first AI Growth Engineer, partnering with OpenAI to create a unique marketing technology. As a Customer Success Manager, you will be instrumental in driving customer outcomes, ensuring measurable ROI, and acting as the key liaison between clients and the Coframe team.

P

Associate Director, Customer Success (Commerce & Retail Media)

PubMatic

Hybrid (New York, New York) Senior Level $180k - $220k/yr 7 Benefits 6 Perks
Posted 3 days ago

Skills

Customer Success Management Retail Media Digital Commerce Account Planning Revenue Growth Cross-selling Upselling Stakeholder Management Performance Analysis Project Management Presentation Skills Team Management Strategic Partnerships Go-to-Market Strategy Client Enablement Business Planning

About the Role

PubMatic is a leading technology company maximizing customer value by delivering digital advertising's supply chain of the future. This role will manage key commerce and retail media clients, developing strategic partnerships to enhance their experience and maximize revenue through PubMatic's solutions.

F

Sr. Manager Customer Success Ops

F5

Remote (F5 Tower, Washington) Senior Level $144k - $216k/yr 1 Perks
Posted 3 days ago

Skills

Customer Success Operations KPI Analysis Strategic Planning Stakeholder Management Change Management CRM Systems Project Management Budget Management Team Leadership Customer Retention Upselling Cross-selling Data Analysis Operational Policy Development Cross-functional Collaboration Technical Acumen

About the Role

F5 empowers organizations globally to create, secure, and run applications that enhance digital experiences. This role leads customer success professionals, driving strategy and managing key metrics for customer retention and growth.

S

Principal Customer Success Manager

SailPoint

Onsite (United States) Senior Level $124k - $209k/yr 9 Benefits 1 Perks
Posted 3 days ago

Skills

Strategic Account Management Executive Relationship Management Customer Success Planning Mentorship Cross-functional Collaboration Business Acumen Problem Solving Strategic Thinking Customer Retention Product Feedback Loops SaaS Enterprise Software

About the Role

As a Principal Customer Success Manager, you will be a senior strategic partner for high-value customers, driving business outcomes and long-term retention. You will also act as a thought leader and mentor within the Customer Success organization, establishing best practices and influencing product direction.

O

Enterprise Renewals Manager

Okta

Remote (Washington, District of Columbia) Senior Level $138k - $208k/yr 6 Benefits 3 Perks
Posted 3 days ago

Skills

Renewals Management Account Management Contract Negotiation Executive Presence Forecasting Cross-functional Collaboration Pricing Strategy Salesforce ROI Presentation Customer Retention Strategic Thinking Business Outcome Analysis

About the Role

Okta secures AI by building trusted infrastructure for organizations to safely embrace a new era. This role leads the end-to-end subscription renewal lifecycle for enterprise customers, ensuring retention and revenue growth.

Jobgether

Director, Customer Success & Delivery

Jobgether

Remote (US) Senior Level $120k - $205k/yr 6 Benefits 2 Perks
Posted 3 days ago

Skills

Delivery Management Customer Success Enterprise Project Execution Governance Frameworks Resource Allocation Capacity Forecasting Risk Mitigation Stakeholder Coordination Performance Management Insurance Operations Compliance Regulatory Frameworks Solution Design Matrix Management Strategic Planning Executive Reporting

About the Role

This senior leadership role oversees end-to-end delivery operations and customer success outcomes for enterprise project execution. The position acts as a strategic bridge between clients, sales, product, and technology teams to ensure high-quality client engagements and operational excellence.

A

Senior Technical Account Manager, Security

Akamai

Remote (Cambridge, MA) Senior Level $112k - $202k/yr 5 Benefits 3 Perks
Posted 3 days ago

Skills

API Security Cybersecurity Application Security Principles Cloud Solutions Technical Presentations Customer Relationship Management Problem Solving Technical Evangelism Vulnerability Assessment Communication Skills

About the Role

Join Akamai's Application Security Product division as a Senior Technical Account Manager. You will own the technical relationship with enterprise customers, implementing API security solutions and acting as a technical evangelist to drive customer business growth.

Apply Now View Details