Customer Success Manager Jobs
Innovaccer Analytics

Managing Director, Customer Success (Healthcare Govt vertical)

Innovaccer Analytics

Remote (United States) Senior Level 7 Benefits 3 Perks
Posted Today

Skills

Customer success management Government health programs Managed care Medicaid Medicare CMS program requirements Value-based care Population health management Account management Strategic relationship building Program delivery Retention strategy Executive communication Cross-functional leadership Regulatory compliance Procurement cycles

About the Role

Innovaccer is seeking a senior healthcare leader to manage customer success for government and public sector accounts. This role involves driving program delivery, client satisfaction, and retention for Medicaid, Medicare, and CMS-aligned programs.

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Account Coordinator I

Compliance Holdings

Remote (Pikesville, Maryland) Mid Level $55k - $60k/yr 7 Benefits 1 Perks
Posted Today

Skills

Pharmacy auditing Claims adjudication Data analysis Quality assurance Problem-solving Critical thinking Communication Microsoft Office Project management Attention to detail Healthcare compliance Reporting Video conferencing Client relations

About the Role

Lumelight is an integrated workplace administration and compliance business serving brokers and third-party administrators. The Account Coordinator (Pharmacy Auditor) participates in all phases of pharmacy claims audit processes to ensure proper adjudication practices and client satisfaction.

EasyLlama

Associate Customer Success Manager

EasyLlama

Remote (United States) Mid Level $45k - $60k/yr 3 Benefits 2 Perks
Posted Today

Skills

Customer success Customer support Written communication Troubleshooting CRM management Data accuracy Process improvement Time management Attention to detail SaaS HubSpot Front Technical support Workflow automation

About the Role

EasyLlama is transforming HR compliance with engaging, mobile-first training solutions. This role involves managing inbound customer inquiries for the scaled segment, ensuring a high-quality, automated customer experience.

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Enterprise Customer Success Manager

Avid

Hybrid (Hybrid - Burlington, Quebec) Senior Level $111k - $167k/yr
Posted 1 day ago

Skills

Customer Success Account Management Strategic Planning Relationship Management Enterprise Software Salesforce Gainsight Data Analysis Executive Presentation Technical Aptitude Customer Advocacy Business Development Project Management Mentorship Media & Entertainment

About the Role

Avid creates digital audio and video technology for media creation. The Enterprise Customer Success Manager will guide large enterprise clients through onboarding and adoption, acting as a trusted advisor to ensure long-term success and growth.

Jack & Jill/External ATS

Founding Customer Success Specialist at Movo AI

Jack & Jill/External ATS

Remote (New York, New York) Mid Level 2 Perks
Posted 1 day ago

Skills

Customer success Onboarding Client relationship management Implementation consulting Technical communication Strategic planning Product feedback Retention strategies Project management Stakeholder management

About the Role

Movo AI is a voice AI startup automating youth program enrollments. As the founding Customer Success Specialist, you will shape the customer success strategy and operational playbook from day one, working closely with founders and SMB owners.

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Associate, Customer Success

Exol

Remote (USA Remote & Travel) Mid Level $87k - $119k/yr 6 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Account Management Consulting Data Analysis System Performance Monitoring Cross-functional Collaboration Technical Troubleshooting Operational Improvement Reporting Relationship Building Project Management Communication Excel PowerPoint Automation Systems Robotics

About the Role

Symbotic is revolutionizing supply chain automation with its AI-powered robotic technology. This role serves as a key partner between customers and internal teams, ensuring automation systems deliver measurable value and performance.

People Culture Talent

Olelo AI | Founding Customer Success Manager, Onboarding

People Culture Talent

Remote (United States) Contract Mid Level 1 Perks
Posted 1 day ago

Skills

Customer Success Onboarding Process Design Relationship Management SaaS Customer Retention Data Analysis Problem Solving Communication Project Management Startup Experience Technical Aptitude Workflow Optimization Account Management Strategic Planning

About the Role

Olelo is transforming automotive repair shops with AI-powered voice agents, experiencing rapid growth. As the first Customer Success Manager, you will build and own the customer onboarding process, directly impacting the company's growth ceiling.

STANCIL

Account Coordinator - Plumbing

STANCIL

Onsite (Charlotte, NC) Entry Level 7 Benefits
Posted 1 day ago

Skills

Project coordination Customer service Data entry Scheduling Communication Problem-solving MS Suite Sage Intacct Bolt Supply Pro Documentation Time management Attention to detail Phone etiquette Construction administration

About the Role

Stancil is seeking an Account Coordinator to support their Plumbing operations by managing project information and ensuring efficient scheduling and communication. This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving.

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Associate Manager, VBC Customer Success

Catalyst Health Group

Onsite (Plano, TX) Mid Level
Posted 1 day ago

Skills

Customer Success Value-Based Care Account Management Performance Metrics Healthcare Operations Team Leadership Relationship Management Data Analysis CRM Management Project Management Cross-functional Collaboration Mentoring Issue Resolution Operational KPIs Strategic Planning

About the Role

Catalyst Health Group is a fast-growing company recognized for its commitment to purpose, service, and community. The Associate Manager, VBC Customer Success role is a player-coach position focused on ensuring the operational excellence of Value-Based Care customer work.

I

Client Renewal Specialist

Insperity

Remote (TX Kingwood 5, Texas) Entry Level 5 Benefits 3 Perks
Posted 1 day ago

Skills

Client renewal Contract management Data auditing Problem solving Customer service Risk assessment Cost containment Communication skills Analytical skills Negotiation Microsoft Office Business administration Mathematics PEO industry knowledge Conflict resolution

About the Role

Insperity provides comprehensive HR solutions blending service and technology to thousands of businesses nationwide. This role focuses on managing client contract renewals, ensuring accurate pricing and data, and providing ongoing client support.

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Customer Success Supervisor - Signature - Ontario, CA

UPS

Onsite (US - OLYMPIC (CAOLY), New York) Mid Level $70k - $123k/yr 9 Benefits
Posted 1 day ago

Skills

Customer success Account management Issue management Data-driven decision making Customer retention Upselling Cross-selling Product adoption Performance reviews Supply chain solutions Reporting Communication skills Organizational skills Territory management Customer engagement

About the Role

Join a Fortune Global 500 organization as a Customer Success Supervisor, managing a portfolio of smaller customers to drive satisfaction, retention, and growth. You will be the primary point of contact for issue resolution and identifying opportunities for upselling and product adoption.

I

Client Renewal Specialist

Insperity

Remote (TX Kingwood 5, Texas) Entry Level 6 Benefits 3 Perks
Posted 1 day ago

Skills

Client renewal Contract management Data auditing Cost containment Risk assessment Customer service Analytical skills Problem solving Communication skills Negotiation Microsoft Office Business administration Mathematics PEO industry knowledge Conflict resolution

About the Role

Insperity provides comprehensive HR solutions, blending service and technology to support businesses nationwide. This role focuses on managing client contract renewals, ensuring accuracy, and providing cost-containment solutions.

MDS COMMUNICATIONS CORPORATION

Client Services Account Coordinator

MDS COMMUNICATIONS CORPORATION

Hybrid (Mesa, AZ) Entry Level $45k/yr+
Posted 1 day ago

Skills

Administrative support Excel Pivot tables Data reporting Budget tracking Copywriting Proofreading Document preparation Communication Organizational skills Attention to detail Workflow management

About the Role

MDS Communications partners with nationally recognized non-profit organizations to help them achieve their fundraising goals. The Account Coordinator provides essential administrative and operational support to Account Managers overseeing these impactful campaigns.

I

Customer Success Manager

Integreon Intermediate LLC

Remote (United States) Mid Level $30k - $60k/yr 2 Perks
Posted 1 day ago

Skills

Customer success SaaS Account management Project management Salesforce.com Jira Business process management Strategic planning Client relationship management Upselling Retention strategies Communication skills Problem-solving Negotiation Technical background

About the Role

Integreon is a global provider of legal and business solutions. The Customer Success Manager will oversee the full customer lifecycle, driving retention and revenue growth by managing client expectations and coordinating with internal teams to increase product adoption and decrease churn.

E

Senior Director, Customer Success Transformation

Equinix

Remote (Dallas Infomart Office DAI, California) Senior Level $177k - $319k/yr 7 Benefits
Posted 1 day ago

Skills

Customer success Business transformation Change management Operating model design Cross-functional leadership Strategic planning Risk management Data-driven decision making Stakeholder management Digital transformation Enterprise client management Outcome-based management Communication skills Process improvement Project management

About the Role

Equinix is the world's digital infrastructure company, enabling innovations that enrich work, life, and the planet. This role leads the end-to-end business transformation of the Customer Success capability, creating and implementing a scalable operating model.

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Customer Success Manager

Workday

Remote (Chicago, Illinois) Mid Level $90k - $160k/yr 3 Perks
Posted 1 day ago

Skills

Customer success Account management SaaS Enterprise software Onboarding Training Troubleshooting Product support Strategic planning Relationship building Data analysis Communication Time management AI solutions HR software Recruiting software

About the Role

Workday is a leading AI platform for managing people, money, and agents, shaping the future of work. The Customer Success Manager will partner with enterprise clients to drive adoption and ensure they achieve strategic business goals with AI-powered solutions.

Material Security

Sr Technical Customer Success Manager

Material Security

Remote (San Francisco, CA) Senior Level $150k - $180k/yr 1 Perks
Posted 1 day ago

Skills

Customer Success SaaS Cybersecurity SQL API Integrations Cloud Email Google Workspace Microsoft 365 SSO Account Management Technical Support Project Management Relationship Building Strategic Planning Data Analysis Communication

About the Role

Material Security is seeking a Senior Technical Customer Success Manager to drive product adoption, retention, and expansion for key accounts. This role is crucial in maintaining customer satisfaction and advocating for customer needs within product and engineering teams.

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Customer Success Speicalist

Brown & Brown Insurance

Remote (Remote - USA) Mid Level $26 - $31/hr 12 Benefits 1 Perks
Posted 1 day ago

Skills

Root cause analysis Software implementation Customer service Technical training Data analysis MS Office Suite Database applications Problem-solving Communication Time management Attention to detail Insurance compliance Benefits enrollment SOP development Client support

About the Role

Brown & Brown is seeking a Customer Success Specialist to join their National Employee Benefits Technology team. This role supports software tools for healthcare compliance and automated benefits enrollment, providing customer service, root cause analysis, and training.

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Sr. Customer Success Manager

Critical Start

Remote (Minneapolis, Minnesota) Senior Level $85k - $125k/yr 10 Benefits 3 Perks
Posted 1 day ago

Skills

Customer success Account management Cybersecurity SaaS Relationship management Project management Strategic planning Risk management Communication Presentation skills Gainsight Salesforce Problem-solving Decision-making Cross-functional collaboration Mentorship

About the Role

Critical Start is redefining cybersecurity with AI-accelerated, human-validated solutions. Join a passionate team that simplifies security and shapes the future of cyber defense, making a real impact on organizations worldwide.

PACIFIC COAST FRESH COMPANY

Customer Success Specialist

PACIFIC COAST FRESH COMPANY

Hybrid (Kent, WA) Entry Level $22 - $27/hr 6 Benefits 2 Perks
Posted 1 day ago

Skills

Customer service Communication Problem-solving Data entry Emotional intelligence Business acumen Professionalism Attention to detail Technical support Microsoft Office Excel ERP systems Software support Process improvement Multitasking

About the Role

Pacific Coast Fresh Company, a family-owned produce distributor, is seeking a Customer Success Specialist to be the primary point of contact for customers, managing orders and resolving issues. This role offers opportunities for growth within the company.

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