CSM Jobs
Arlon Graphics LLC

Customer Success Representative

Arlon Graphics LLC

Onsite (Placentia, CA) Mid Level $23 - $25/hr
Posted Today

Skills

Customer service Communication Data entry Order processing CRM systems SAP HubSpot Microsoft Office Excel Word Problem solving Multitasking Conflict resolution Logistics coordination

About the Role

Arlon Graphics, a global leader in graphic films, is seeking a Customer Success Representative to manage customer inquiries and process orders. This role is crucial for maintaining customer satisfaction and supporting sales operations.

Waites Sensor Technologies Inc

Customer Success Manager

Waites Sensor Technologies Inc

Onsite (Cincinnati, OH) Mid Level 2 Perks
Posted Today

Skills

Customer success Relationship building Problem solving Communication Time management Presentation skills Analytical skills CRM software Training Onboarding Technical aptitude Active listening Interpersonal skills Organization Customer satisfaction

About the Role

Waites Sensor Technologies is a rapidly growing company providing IoT sensors for industrial environments. The Customer Success Manager will ensure clients have the best possible experience with their products and services, focusing on onboarding, satisfaction, and relationship building.

Jet Support Services, Inc.

Account Coordinator

Jet Support Services, Inc.

Hybrid (Chicago, Illinois) Mid Level $65k - $70k/yr 4 Benefits
Posted Today

Skills

Contract administration Data management Customer service Account management Salesforce Microsoft Office Suite Reporting Documentation Client onboarding Communication Attention to detail Time management Problem solving Collaboration Aviation industry knowledge

About the Role

Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. The Account Coordinator supports the Client Services team by managing contract administration, data entry, and client inquiries, ensuring efficient account management and accurate reporting.

Handshake

Mid-Market Customer Success

Handshake

Onsite (San Francisco, California) Mid Level $140k - $145k/yr 5 Benefits 12 Perks
Posted 1 day ago

Skills

Customer Success SaaS Account Management Data-driven prioritization Product adoption Strategic consulting Webinar facilitation Gainsight Risk mitigation Portfolio management Relationship management Customer feedback analysis Value reviews Scalable support Cross-functional collaboration

About the Role

Handshake is the career network for the AI economy, powering career discovery, hiring, and upskilling for millions. As a Mid-Market CSM, you will be a strategic value driver, managing a portfolio of customers to maximize product adoption and deliver measurable ROI.

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Senior Customer Success Manager, Automotive

PTC

Remote (Boston, Massachusetts) Senior Level $89k - $124k/yr 11 Benefits 3 Perks
Posted 1 day ago

Skills

Customer success Relationship building Project management Account planning Risk identification Business reviews CAD PLM ALM Communication skills Strategic planning Technical solutioning Cross-functional collaboration Retention strategy Data analysis Executive presentation

About the Role

PTC is a global company transforming the physical world by connecting the physical and digital realms. This role manages enterprise accounts, ensuring successful product deployment, adoption, and retention, acting as a key point of contact to drive ROI and customer advocacy.

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Customer Success Representative

AboutTime

Onsite (Payson, UT) Mid Level
Posted 1 day ago

Skills

Customer Success SaaS Salesforce CRM Communication Troubleshooting Customer Retention Relationship Building Problem-solving Technical Aptitude Web Presentation Time Management Active Listening Empathy Microsoft Suite Zoom

About the Role

WorkMax, a Foundation Software company, provides construction professionals with a cohesive system to manage their mobile workforce and project lifecycle. As a Client Success Representative, you will manage existing customer relationships, ensuring retention and identifying opportunities for software upgrades.

Develop Health

Clinical Customer Success Manager

Develop Health

Hybrid (Menlo Park, California) Senior Level $130k - $190k/yr 4 Benefits 1 Perks
Posted 1 day ago

Skills

Customer success Account management Pharmacy operations Benefit verification Prior authorization Clinical workflow Data analysis Healthcare operations Strategic planning Communication Relationship management Problem solving Project management Consultative approach Clinical fluency

About the Role

Develop Health is using AI to automate complex healthcare processes, accelerating access to life-saving medications. This role focuses on post-implementation customer relationships, driving platform adoption and retention within healthcare organizations.

VideaHealth

Customer Success Manager

VideaHealth

Remote (Boston, Massachusetts) Mid Level $100k - $115k/yr 4 Benefits 1 Perks
Posted 1 day ago

Skills

Customer success SaaS Project management Data analysis Client relationship management Product adoption Strategic planning Communication skills Presentation skills Issue management Workflow integration Consultative approach Cross-selling Upselling Healthcare industry knowledge

About the Role

VideaHealth is seeking a Customer Success Manager to help dental clinicians deliver better care through AI. This role involves leading implementations, managing client relationships, and driving product adoption to improve patient outcomes.

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Nuuly Customer Success Associate, Tier 1 (Temporary, Part-Time Weekend)

Nuuly

Remote (PA, PA) Part-time Entry Level $15 - $15/hr 5 Benefits 2 Perks
Posted 1 day ago

Skills

Customer service Communication Attention to detail Problem solving Chat support Email support Subscription management Billing support Conflict resolution Empathy

About the Role

Nuuly is seeking a Customer Success Associate, Tier 1, to provide frontline support by addressing customer inquiries and resolving common issues efficiently. This role requires clear communication, attention to detail, and a strong customer-first mindset to help guide customers and build a successful brand.

Probook

Enterprise Customer Success Manager

Probook

Onsite (New York City, New York) Mid Level $150k - $200k/yr 3 Benefits 3 Perks
Posted 1 day ago

Skills

Customer Success Account Management B2B SaaS GRR NRR Expansion Project Management Strategic Account Management Executive Communication Upselling Renewals Escalation Management Business Case Development Stakeholder Management Data Analysis Field Operations

About the Role

Probook is an AI dispatcher for the home services industry, transforming operations with a scalable platform. This role involves managing a portfolio of strategic accounts, driving retention, expansion, and customer success.

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Customer Success Associate

Kallman Worldwide

Onsite (Waldwick, NJ) Mid Level $55k - $65k/yr 6 Benefits 1 Perks
Posted 1 day ago

Skills

Customer service Logistics coordination Order management Communication Organization Microsoft Office 365 Outlook Word Excel PowerPoint Billing Invoicing Accounts receivable Data entry Workflow documentation

About the Role

Kallman Worldwide connects U.S. businesses with global opportunities through industry-leading U.S. Pavilions at international trade shows. The Customer Success Associate will coordinate logistics, maintain high service standards, and manage deadlines under pressure for the Exhibitor Services Team.

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Customer Success Consultant, Texas (Remote)

Cengage Group

Remote (Virtual US TX, Texas) Senior Level $67k - $87k/yr 1 Perks
Posted 1 day ago

Skills

Customer success Relationship management Sales Data analysis Presentation skills Communication Strategic planning Technical training Problem solving Time management Educational technology Learning management systems Account management Customer retention Upselling

About the Role

Cengage is an education technology company dedicated to helping learners improve their lives through education. As a Customer Success Consultant, you will partner with educational institutions to drive product adoption and ensure long-term value.

HORIZONS INCORPORATED

Technical Account Manager I

HORIZONS INCORPORATED

Onsite (Cleveland, OH) Mid Level 1 Benefits 2 Perks
Posted 1 day ago

Skills

B2B sales Account management Technical aptitude Project management Relationship building Sales forecasting Manufacturing processes Technical communication Problem solving Strategic planning Market development Customer service Specification interpretation Business acumen Collaboration

About the Role

Horizons Incorporated is an employee-owned company specializing in product identification and asset tracking labels for high-value applications. The Technical Account Manager will focus on growing substrate sales within assigned accounts by managing customer relationships and driving production improvements.

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Enterprise Customer Success Manager

Fidelity Investments

Hybrid (Boston, Massachusetts) Senior Level $80k - $135k/yr 4 Benefits
Posted 1 day ago

Skills

Customer success SaaS Product adoption Salesforce HubSpot Excel Relationship management Coaching Technical systems APIs Integrations Communication Active listening Business reviews Stakeholder management

About the Role

Fidelity Labs is seeking a Customer Success Manager to support the growth of Catchlight, a startup within Fidelity focused on helping financial advisors optimize leads. You will own end-to-end client relationships, drive product adoption, and share customer insights to foster long-term customer value.

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Enterprise Customer Success Manager

Fidelity Investments

Hybrid (Boston, Massachusetts) Senior Level $80k - $135k/yr 4 Benefits 3 Perks
Posted 1 day ago

Skills

Customer success SaaS Product adoption Salesforce HubSpot Excel Relationship management Coaching Technical systems APIs Integrations Communication Active listening Business reviews Stakeholder management

About the Role

Fidelity Labs, an in-house fintech incubator, is seeking a Customer Success Manager to support the growth of Catchlight, a startup focused on optimizing leads for financial advisors. This role involves owning end-to-end client relationships and driving customer value within a dynamic, startup-like environment.

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Customer Success Manager

Wiley

Remote (Cary, Missouri) Mid Level $42k - $60k/yr 1 Benefits 3 Perks
Posted 1 day ago

Skills

Customer success Account management Sales support Technical product support Presentation skills Relationship building Time management Curriculum design Training LMS integration LTI implementation Data analysis Salesforce Communication skills Strategic planning

About the Role

Wiley is a global leader in scientific research, education, and publishing, dedicated to transforming knowledge into impact. As a Customer Success Manager, you will be instrumental in maximizing the adoption and success of Wiley's digital solutions within higher education institutions.

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Payment Operations Analyst, Customer Success

ModMed

Remote (.Remote-USA) Mid Level 13 Benefits 3 Perks
Posted 1 day ago

Skills

SQL Databricks Data visualization Power BI Domo Business intelligence Financial analysis Data modeling ETL processes Data quality monitoring Excel Google Sheets Python Data architecture Technical writing Communication

About the Role

Join ModMed, a team modernizing healthcare with an AI-enabled, specialty-specific cloud platform. As a Payment Operations Analyst, you will be instrumental in driving the operational health and performance of the Payments business through data analysis and insight generation.

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Account Coordinator

CGB Enterprises, Inc.

Onsite (Overland Park, Kansas) Entry Level $46k - $64k/yr 7 Benefits
Posted 1 day ago

Skills

Customer operations Business development Issue resolution Load building Tracking and tracing Freight market analysis Microsoft Office Suite Interpersonal communication Time management Organizational skills Logistics coordination

About the Role

CGB Enterprises, Inc., a leader in grain and transportation since 1969, is seeking an Account Coordinator to manage daily customer operations and business development. This role is crucial for coordinating operations and executing spot market opportunities within a dynamic team environment.

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EverHealth - Mid-Market Customer Success Manager (Remote, US)

EverCommerce

Remote (Remote- US) Senior Level $70k - $80k/yr 3 Benefits 3 Perks
Posted 1 day ago

Skills

Customer Success Account Management EHR workflows Revenue cycle management Healthcare payments Escalation management Consultative selling Salesforce Data analysis Stakeholder management Cross-functional leadership Healthcare billing Practice operations Customer retention Business reviews

About the Role

EverCommerce is transforming the service economy with SaaS solutions. This role involves managing a portfolio of mid-market healthcare customers, driving retention and adoption of their EHR platform, and owning complex customer escalations.

Bionews, Inc.

Client Success Manager

Bionews, Inc.

Onsite (New York, New York) Entry Level
Posted 1 day ago

Skills

Client Relationship Management Digital Advertising RFP Strategy Campaign Execution Performance Analysis Revenue Generation Time Management Communication Digital Media Pricing Salesforce Google Ad Manager Google Analytics DCM Microsoft Office Crossix IQVIA

About the Role

Bionews is a digital health solutions company dedicated to empowering rare disease communities with trusted information and connections. The Client Success Manager will oversee the strategic execution of digital advertising campaigns for pharmaceutical brands, ensuring flawless delivery and exceeding client expectations.

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