CSM Jobs
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Senior Customer Success Manager

MicroStrategy

Hybrid (New York, NEW YORK) Senior Level
Posted Today

Skills

Customer Success Technical Account Management Cloud-native Architecture Semantic Layer AI-powered Analytics Data Modeling ETL/ELT MLOps Business Intelligence Project Management Salesforce Gainsight Agile Development DevOps Strategic Planning Technical Consulting

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, transforming organizations into intelligent enterprises. This role involves owning the post-sales lifecycle for enterprise customers, acting as a lead technical advisor to drive platform adoption and measurable business value.

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Customer Success Manager

AppDirect

Hybrid (Chicago, Illinois) Mid Level $65k - $85k/yr 2 Benefits
Posted Today

Skills

Customer success Account management SaaS Cloud technologies GTM strategies Digital marketing Communication Presentation Interpersonal skills Analytical mindset Salesforce Gainsight Churnzero Catalyst Strategic thinking Cross-functional collaboration

About the Role

AppDirect, through its subsidiary Tackle, offers a subscription commerce platform enabling digital entrepreneurs to sell any product as a service. As a Customer Success Manager, you will manage a portfolio of customers, driving adoption, retention, and expansion by providing strategic guidance and ensuring a cohesive customer experience.

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Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted Today

Skills

Customer Success Technical Account Management Cloud-native Architecture Semantic Layer AI-powered Analytics Data Modeling ETL/ELT Machine Learning Business Intelligence Project Management Salesforce Gainsight Kubernetes Docker AWS Azure

About the Role

MicroStrategy is a leader in enterprise analytics and AI software, empowering organizations through data-driven innovation. This role involves guiding enterprise customers through cloud-native architectures and AI analytics implementations, driving platform adoption and ensuring measurable business value.

AAAG-Ohio LLC

Commercial Account Coordinator

AAAG-Ohio LLC

Onsite (OBETZ, OH) Entry Level
Posted Today

Skills

Logistics coordination Customer service Documentation management Time management Problem-solving Data entry Inventory management Communication Attention to detail Multitasking Computer proficiency Sales support

About the Role

America's Auto Auction Columbus Fair is seeking two Commercial Account Coordinators to support their Fleet Lease Department. This role is crucial for managing the logistics, documentation, and transportation of lease and bank vehicles within an auction environment, ensuring efficient sale readiness and operational accuracy.

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Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted Today

Skills

Customer Success Technical Account Management Cloud-native Architecture Semantic Layer AI-driven Analytics Data Modeling ETL/ELT Kubernetes Docker Business Intelligence Project Management Salesforce Gainsight Strategic Planning Technical Enablement

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, driving data-driven innovation. As a Customer Success Manager, you will be a technical advisor, guiding enterprise clients through cloud-native architecture and AI-powered analytics integrations to ensure they achieve measurable business value.

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Senior Customer Success Manager

MicroStrategy

Hybrid (New York, NEW YORK) Senior Level
Posted Today

Skills

Customer Success Technical Account Management Cloud-native Architecture Semantic Layer AI-powered Analytics Data Modeling ETL/ELT MLOps Business Intelligence Project Management Salesforce Gainsight Agile Development DevOps Strategic Planning Technical Consulting

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, driving data-driven innovation. This role involves owning the post-sales lifecycle for enterprise customers, ensuring deep integration and adoption of the company's cloud-native and AI-powered analytics platform to drive measurable business value.

BMS Direct, Inc

Customer Success Concierge Partner

BMS Direct, Inc

Hybrid (LYNCHBURG, VA) Entry Level 2 Perks
Posted Today

Skills

Customer relationship management Communication Interpersonal skills Public speaking Networking Account management Problem solving CRM software Professionalism Collaboration Customer advocacy Relationship building Presentation skills Adaptability Time management

About the Role

BMS is a print and mail communications company seeking a Customer Success Concierge Partner to build and deepen customer relationships through regular in-person visits. This role involves representing the company in the field and collaborating with internal teams to enhance customer experience and support account growth.

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Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted Today

Skills

Customer Success Technical Account Management Cloud-native Architecture Semantic Layer AI-powered Analytics Data Modeling ETL/ELT Processes Business Intelligence Project Management Salesforce Gainsight Kubernetes Docker AWS Azure GCP

About the Role

MicroStrategy is a leader in enterprise analytics and AI software, driving data-driven innovation. This role involves guiding enterprise customers through cloud-native architecture and AI analytics implementations, ensuring platform adoption and measurable business value.

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Senior Customer Success Manager

LaunchDarkly

Remote (Remote - US) Senior Level $145k - $235k/yr 4 Benefits 2 Perks
Posted Today

Skills

Customer success Account management Project management Sales acumen DevOps Software development Customer onboarding Risk mitigation Technical guidance Negotiation Communication Problem solving Relationship building Strategic planning Forecasting

About the Role

LaunchDarkly is a SaaS company that helps developers deliver software faster and more reliably. The Senior Customer Success Manager will guide customers through onboarding, adoption, and value realization, acting as a trusted advisor and building strong executive relationships.

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Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted Today

Skills

Customer Success Technical Account Management Cloud-native Architecture Semantic Layer AI-driven Analytics Data Modeling ETL/ELT Kubernetes Docker Business Intelligence Project Management Salesforce Gainsight Strategic Planning Technical Enablement

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, transforming organizations into intelligent enterprises. As a Customer Success Manager, you will be a technical advisor, guiding enterprise customers through cloud-native architectures and AI-powered analytics to drive measurable business value.

Alpine IQ (AIQ)

Technical Account Manager

Alpine IQ (AIQ)

Remote (Dallas, Texas) Mid Level $65k - $75k/yr 5 Benefits 5 Perks
Posted Today

Skills

Technical account management SQL APIs Scripting Python Linux GitHub Golang Troubleshooting Customer success SaaS Cloud-based environments CRM systems Project management Communication Data transfers

About the Role

Alpine IQ is seeking a Technical Account Manager to serve as a trusted advisor, ensuring customers receive exceptional service and ongoing value from their platform. This role is critical in helping customers navigate technical challenges and achieve their business goals.

Periodic Labs

Customer Engineer

Periodic Labs

Onsite (Menlo Park, California) Senior Level $300k - $400k/yr
Posted Today

Skills

Python Data pipelines API integration AI model deployment Experimental design Materials science Chemical engineering Mechanical engineering Physics Statistical process control LIMS MES ELN Data analysis Technical communication Problem solving

About the Role

Periodic Labs is an AI and physical sciences company accelerating breakthroughs in materials, energy, and beyond. This role involves embedding with customer teams to solve complex technical problems using AI models and lab capabilities, driving end-to-end delivery and presenting results.

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Remote Client Onboarding Specialist

Virtual Task Buddie

Remote (United States) Entry Level $65k - $75k/yr 5 Benefits 2 Perks
Posted 1 day ago

Skills

Client onboarding Sales Account management Customer support Communication Relationship building CRM software Scheduling Documentation Problem solving

About the Role

Task Buddie is seeking a motivated Client Onboarding Specialist to join their growing sales team. This role is crucial for converting new opportunities into successful, long-term partnerships by guiding clients through the onboarding process.

Oleria Security

Sr. Customer Success Lead

Oleria Security

Hybrid (San Francisco, California) Senior Level $140k - $170k/yr 9 Benefits 1 Perks
Posted 1 day ago

Skills

Customer success Solutions consulting Technical account management Identity security Cybersecurity SaaS Okta Azure AD AWS IAM SAML SCIM OAuth OIDC Enterprise software Data analysis Relationship management

About the Role

Oleria provides adaptive identity security solutions to protect enterprises. This role owns the customer lifecycle, ensuring rapid value and operational success, while influencing product roadmaps and driving expansion revenue.

Nexxen

Client Success Manager

Nexxen

Hybrid (New York, New York) Mid Level $75k - $90k/yr 8 Benefits 1 Perks
Posted 1 day ago

Skills

Account management Programmatic advertising Campaign management PMP deal execution SSP platforms DSP platforms Data analysis Strategic consulting Salesforce Excel PowerPoint Troubleshooting CTV Online video Display advertising DMP

About the Role

Nexxen is transforming advertising with flexible, data-unified solutions. As a Client Success Manager, you will own advertiser relationships, driving satisfaction, retention, and growth through expert campaign management and strategic consulting across their product suite.

Jobgether

Customer Success Manage

Jobgether

Remote (US) Mid Level $80k - $85k/yr 5 Benefits 2 Perks
Posted 1 day ago

Skills

Customer success management SaaS CRM Salesforce Account management Onboarding Customer retention Data analysis Communication Presentation skills Problem-solving Relationship building Cross-functional collaboration Product adoption Business reviews

About the Role

This role is ideal for a relationship-driven professional passionate about helping customers unlock the full value of a digital platform. You will manage a portfolio of clients, guiding them from onboarding through renewal while ensuring high satisfaction, retention, and growth.

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Customer Success Manager II - Remote

Trane Italia

Remote (Wellesley MA 16 Mica Lane, Massachusetts) Mid Level $73k - $116k/yr 2 Benefits 2 Perks
Posted 1 day ago

Skills

Customer success Consultative selling Client relationship management Account management Data analytics Communication skills Presentation skills Problem solving Strategic planning Cross-functional collaboration Technical aptitude Business development Project management Customer lifecycle management Relationship building

About the Role

Join a global leader in sustainable climate solutions for buildings and transportation. As a Customer Success Manager, you will be instrumental in ensuring clients achieve their business objectives and maximize the value of our innovative digital solutions.

Legora AB

Data Analyst – GTM & Customer Success

Legora AB

Onsite (New York City, New York) Mid Level $170k - $220k/yr 12 Benefits 7 Perks
Posted 1 day ago

Skills

Data analysis SQL Python Dbt Snowflake Business intelligence Customer analytics Commercial analytics Data modeling Data pipelines Dashboarding Reporting SaaS Product-led growth Communication Stakeholder management

About the Role

Legora is redefining legal work with an AI-native workspace, empowering legal professionals to ask better questions and unlock new insights. As a Data Analyst, you will be the data backbone for GTM and Customer Success teams, driving adoption, retention, and commercial strategy through insightful analysis and dashboarding.

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Associate, Client Success Manager

Grubhub

Hybrid (Denver, Illinois) Mid Level $54k - $68k/yr 4 Benefits 1 Perks
Posted 1 day ago

Skills

Account management Project management Client service Data analysis Excel Communication Problem solving Strategic planning Cross-functional collaboration Marketing SaaS Operational management

About the Role

Grubhub, part of Wonder, is a leading online food ordering platform dedicated to strengthening local restaurants and connecting them with diners. As an Associate, Client Success Manager, you will manage post-sales relationships with university campuses, overseeing the launch and growth of Grubhub ordering services to drive campus engagement.

Jobgether

SMB Sales & Renewals Specialist

Jobgether

Remote (US) Mid Level 3 Benefits 2 Perks
Posted 1 day ago

Skills

SaaS sales Lead qualification Customer success Account management Renewal management Pipeline generation Upselling Cross-selling CRM management Forecasting Communication skills Relationship building Salesforce LinkedIn Sales Navigator Apollo Outreach

About the Role

This role is for a SMB Sales & Renewals Specialist in the United States. The position involves managing the full customer lifecycle, from lead qualification to renewals and expansion opportunities, requiring a blend of sales execution and customer advocacy.

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