CSM Jobs
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GM, Technical Account Management

The Trade Desk

Onsite (Chicago, California) Senior Level $221k - $405k/yr 10 Benefits 2 Perks
Posted Today

Skills

Technical Account Management Strategic Planning Leadership Supply-side AdTech Partner Onboarding API Integration Program Management Stakeholder Management Cross-functional Collaboration Capacity Planning Talent Development AI Adoption Executive Communication Portfolio Management Technical Consulting Operational Execution

About the Role

The Trade Desk is a global technology company and the world's leading independent platform for digital advertising. This role leads the Inventory Technical Account Management organization, owning its vision, strategy, and operating model to scale technical partnerships across the supply ecosystem.

Rokt

Strategic Customer Success Manager, Customer Data Platform (CDP)

Rokt

Hybrid (New York, New York) Senior Level $221k - $262k/yr 2 Benefits 8 Perks
Posted Today

Skills

Customer Success Management Account Management Solutions Consulting Enterprise SaaS Stakeholder Engagement Executive Communication Strategic Account Planning Data-driven Success Planning Cross-functional Collaboration AI Tool Proficiency Customer Retention Upselling QBR Leadership Customer Health Tracking Martech CDP

About the Role

Rokt is a hyper-growth ecommerce leader leveraging AI to unlock real-time relevance in billions of transactions. This role focuses on building trusted relationships with strategic accounts to drive client retention, expansion, and satisfaction within the Customer Data Platform space.

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FIX Onboarding Specialist - Sr Lead Software Engineer

JPMorgan Chase & Co.

Onsite (Jersey City, NJ) Senior Level $171k - $260k/yr 3 Benefits 3 Perks
Posted Today

Skills

FIX Protocol Electronic Trading Systems Python Java Network Protocols Software Engineering Client Onboarding Technical Troubleshooting Project Management Automation Testing Security Practices Communication Skills

About the Role

Join an agile team at JPMorgan Chase, a global leader in financial services, to enhance, build, and deliver top-notch technology products. As a Senior FIX Onboarding Specialist, you will be integral to ensuring seamless client integration with trading systems.

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Customer Success Manager - Senior Manager - Global Public Sector MuleSoft (FedCiv)

Salesforce

Remote (District of Columbia - Washington, District of Columbia) Senior Level $150k - $247k/yr 10 Benefits 1 Perks
Posted Today

Skills

Customer Success Management MuleSoft Anypoint Platform API-led Connectivity Strategic Account Leadership Stakeholder Management Risk Mitigation AI Governance Integration Patterns Program Management Executive Influence Federal Civilian Sector Knowledge Public Trust Clearance

About the Role

Salesforce is seeking a strategic Customer Success Manager to drive quantifiable business impact for complex, multi-org Global Public Sector customers. This role acts as a strategic partner, aligning Salesforce investments with customer business goals through ROI-driven engagement and AI workflow design.

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VP, Mission Operations & Customer Success

HIDDEN LEVEL INC

Remote (Hidden Level - Remote, Remote, US) Senior Level $165k - $214k/yr 6 Benefits 2 Perks
Posted Today

Skills

Mission Operations Customer Success Technical Demonstrations Strategic Planning Cross-functional Leadership Operational Frameworks Executive Relationship Management KPI Development Deployment Methodologies Technical Acumen Stakeholder Coordination Onboarding Process Design

About the Role

Hidden Level is building the future of airspace awareness with cutting-edge RF sensing technology to make the world safer. This role will lead the full lifecycle of customer engagement, from technical demonstrations and mission deployment to ongoing success and advocacy, architecting and scaling operational frameworks to ensure customers achieve measurable mission outcomes.

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Cloud Customer Success Engineer

Thales

Remote (Austin - Arboretum Plaza, Texas) Mid Level $110k - $183k/yr 7 Benefits 1 Perks
Posted Today

Skills

Cloud Computing AWS GCP Azure Customer Relationship Management Project Management Cloud Certification Technical Integration Scalability Optimization Stakeholder Management

About the Role

Thales architects identity management and data protection solutions at the heart of digital security. The Cloud Customer Success Engineer role supports Thales Business Lines in adopting and optimizing innovative cloud products, ensuring smooth integration, performance, and scalability.

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Regional Manager, Customer Success (West Coast)- Legal Tech

Reed Technology

Remote (Home based-California, Nevada) Senior Level $98k - $183k/yr 2 Perks
Posted Today

Skills

People Leadership Customer Success Strategy Strategic Account Planning Stakeholder Engagement Change Management Value Realization Executive Presence Commercial Acumen B2B SaaS Legal Workflow Optimization Data-Driven Decision Making Consultative Selling

About the Role

LexisNexis Legal & Professional is a leader in AI and advanced technologies for the legal market, shaping the future of legal workflows. This role leads a customer success organization focused on driving adoption, retention, and value realization for large law firms.

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Regional Manager, Customer Success (West Coast)- Legal Tech

Remitly

Remote (Home based-California, Nevada) Senior Level $98k - $183k/yr 2 Perks
Posted Today

Skills

People Leadership Customer Success Strategy Strategic Account Planning Stakeholder Engagement Change Management Value Realization Executive Presence Commercial Acumen B2B SaaS Legal Workflow Optimization Data Analysis Consultative Selling

About the Role

LexisNexis Legal & Professional is a global leader in information-based analytics and decision tools for legal professionals, leveraging AI and advanced technologies to transform legal workflows. This role leads a customer success team focused on driving adoption, retention, and value realization for large law firms using innovative legal tech solutions.

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Senior Specialist, Customer Success

Mastercard

Onsite (Salt Lake City, Utah) Mid Level $114k - $166k/yr 16 Benefits 2 Perks
Posted Today

Skills

Client Relationship Management C-Level Communication Strategic Planning Problem Solving Negotiation Presentation Skills Issue Management Cross-functional Collaboration Consultative Selling Account Support

About the Role

Mastercard is a global technology company in the payments industry, focused on building an inclusive, digital economy. This role involves acting as the primary liaison between Mastercard and strategic clients, ensuring their satisfaction and driving business growth through strong relationship management and support.

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Technical Account Manager I, Google Cloud Consulting, Retail

Google

Onsite (Cambridge, MA) Senior Level $114k - $163k/yr 1 Perks
Posted Today

Skills

Cloud Operations Technical Account Management Stakeholder Management Cloud Migration IT Operations Database Systems Networking IT Security Application Development Service Architecture Cloud-Native Development Storage Systems Content Delivery Networks Client Management Problem Solving Technical Implementation

About the Role

Join the Google Cloud Platform team to help customers digitally transform their businesses by adopting Google Cloud products. As a Technical Account Manager, you will guide clients through their cloud transformation journey, ensuring successful implementation and adoption of Google's cutting-edge technology.

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Customer Success Director

Avo

Remote (US - NY Area, New York) Senior Level $130k - $160k/yr 5 Benefits 4 Perks
Posted Today

Skills

Account Management Customer Success Healthcare Technology Clinical Workflows EHR Environments Renewals Management Upselling Process Building Executive Presence Data Analytics Quarterly Business Reviews Churn Risk Mitigation Strategic Partnership ROI Documentation Stakeholder Management Product Feedback

About the Role

Avo is a leading AI platform for healthcare enterprises, driving clinical initiatives at the point of care. The Customer Success Director will own post-launch customer relationships, focusing on adoption, renewals, and expansion, while building the CS playbook from scratch.

Jobgether

Asst Dir-Customer Success Manager (Tech)

Jobgether

Remote (US) Mid Level $98k - $143k/yr 9 Benefits 5 Perks
Posted Today

Skills

Customer Success Management Account Management REST APIs Cloud Technologies Azure Technical Troubleshooting SaaS Client Relationship Management Data Analysis Strategic Account Planning Cross-functional Collaboration Technical Communication Onboarding Retention Strategies Incident Management AI Application

About the Role

This role is ideal for a customer-focused professional who thrives at the intersection of technology, client engagement, and strategic account management. You will play a key role in helping enterprise clients maximize value from advanced SaaS and data-driven solutions while ensuring strong adoption, retention, and long-term success.

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Sr. Customer Success Manager II, ENT

Toast

Remote (Remote) Senior Level $105k - $140k/yr 1 Perks
Posted Today

Skills

Account Management Enterprise Customer Management Strategic Relationship Management Project Management Cross-functional Collaboration C-suite Communication Product Adoption Customer Retention Strategic Planning Influencing Skills Organizational Skills Technical Proficiency

About the Role

Toast provides technology solutions to help restaurants and local businesses thrive in the digital world. As a Senior Customer Success Manager, you will be the primary point of contact for enterprise clients, driving product adoption and retention.

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Implementation & Customer Success Manager

Avo

Remote (US - NY Area, New York) Mid Level $110k - $130k/yr 5 Benefits 3 Perks
Posted Today

Skills

Implementation Management Customer Success Project Management Clinical Workflow Analysis EHR Proficiency Account Management Training Delivery Data Analytics Stakeholder Management Renewal and Upsell Management Product Feedback Collection Customer Onboarding

About the Role

Avo is a leading AI platform for healthcare enterprises, driving clinical initiatives at the point of care. The Implementation & Customer Success Manager owns the full customer lifecycle, from onboarding to long-term success, working closely with clinical teams.

TestHiring

Customer Success Manager

TestHiring

Remote (Miami, FL) Mid Level $5k - $10k/mo 1 Perks
Posted Today

Skills

Customer Success Management Account Management Client Relationship Building Customer Retention Data Analysis CRM Software Onboarding Upselling Cross-selling Interpersonal Communication

About the Role

April International is seeking a Customer Success Manager to build strong client relationships and ensure they maximize value from services. This role is crucial for driving customer satisfaction, retention, and growth by acting as a trusted advisor and advocating for client needs internally.

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FP&A Customer Success Manager

Datarails

Remote (United States) Mid Level $90k - $115k/yr 7 Benefits 2 Perks
Posted Today

Skills

Customer Success Financial Modeling Advanced Excel Budgeting Forecasting Business Analysis Relationship Management Upselling Renewals Data Validation Financial Reporting Consulting

About the Role

Datarails is a growing startup offering an FP&A platform that streamlines financial data consolidation and planning. As a Customer Success Manager, you will advise finance professionals, customize the platform, and build strategic relationships to ensure product adoption and data quality.

Hugel Aesthetics

Inside Sales Lead & Customer Success (Supporting Eastern Time Zone)

Hugel Aesthetics

Onsite (Newport Beach, California) Mid Level $95k - $110k/yr
Posted Today

Skills

Inside Sales Customer Success Account Management Salesforce Outbound Outreach Customer Onboarding Pipeline Progression B2B Sales Consultative Support Cross-functional Collaboration Microsoft Office Order Management Problem Solving Relationship Building CRM Management Operational Excellence

About the Role

Hugel Aesthetics is a global leader in medical aesthetics, specializing in innovative products. This role is central to the company's US launch, operating at the intersection of sales execution, customer experience, and operations to directly impact customer service and commercial model scaling.

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Customer Success Manager

Cleo (US)

Remote (Remote - US) Senior Level $75k - $100k/yr 9 Benefits 1 Perks
Posted Today

Skills

Customer Success Management Account Management Stakeholder Management Executive Business Reviews Customer Lifecycle Management Cross-functional Collaboration Presentation Skills Problem Resolution SaaS Enterprise Software

About the Role

Cleo is seeking a Customer Success Manager to oversee a portfolio of clients, ensuring their success and loyalty throughout their lifecycle. This role involves building strong relationships with stakeholders and driving customer satisfaction within an enterprise software environment.

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CUSTOMER ENGINEER

Atmus

Hybrid (Stoughton, Wisconsin) Entry Level $76k - $85k/yr 5 Benefits
Posted Today

Skills

Auto Industry Knowledge CAD Modeling Technical Specifications Product Development MS Office

About the Role

Atmus Filtration Technologies is seeking a Customer Engineer to join their team. This role serves as the technical liaison between OEMs and the company, developing technical specifications and implementing design configurations for high-performance equipment solutions.

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Account Coordinator

Schneps Services LLC

Onsite (Mineola, New York) Entry Level Up to $70k/yr 5 Benefits
Posted Today

Skills

Multitasking Attention To Detail Organization Communication G-Suite Microsoft Office Digital Media WordPress Order Entry Accounts Receivable Ad Placement Report Generation

About the Role

Dan's Papers, an iconic Long Island publication for over 60 years, is seeking an Account Coordinator to support its Sales team. This role involves managing ad orders, coordinating creative assets, and handling administrative tasks to ensure smooth publication operations.

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