This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Manager, Customer Success in the United States.

This role offers a strategic leadership opportunity to drive customer success outcomes at scale while managing and developing high-performing teams. You will play a critical role in shaping customer engagement strategies, ensuring retention, and maximizing long-term value across a diverse portfolio. Working closely with cross-functional leaders, you’ll influence company-wide initiatives and align regional execution with broader business goals. The position combines people leadership, operational excellence, and customer advocacy in a fast-paced, collaborative environment. You’ll act as a key escalation point, guiding complex situations to successful resolution while maintaining strong executive relationships. This is an ideal role for a data-driven leader passionate about delivering measurable impact and building exceptional customer experiences.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Executive – Alcohol in United States.

This role offers an exciting opportunity to drive revenue growth and build strategic relationships within the Adult Beverage industry. You will manage a portfolio of key clients, leveraging both warm leads and new business development to expand the reach of a digital retail media network. The position requires a balance of consultative sales, strategic planning, and execution of integrated marketing programs. You will collaborate closely with internal teams and external partners to deliver measurable results, optimize campaigns, and strengthen client engagement. Success in this role requires strong relationship-building skills, business acumen, and the ability to influence executive-level stakeholders. This is a high-impact position where your efforts directly contribute to the growth and success of the platform and its clients.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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JOB TITLE: Benefits Account Manager

JOB TYPE: FLSA Non-Exempt

ESSENTIAL DUTIES & RESPONSIBILITIES:

Documentation

Benefit Point & ImageRight

Enter client data into Benefit Point adequate to complete following:

• RFP’s
• Prospect/opportunity Report
• Update Client Rates and Plans tab with final agreed information within 5 workdays of client acceptance of renewal or new business presentation

Customer Service

• Provide support for Account Executive through duties and responsibilities listed this Job Description and Benefits Timeline.?
• Research and answer questions regarding benefit plans, claims and billings for client, update Benefit Point activities and adhere to the Benefits Timeline
• Assist bSwift team with set-up of client web site as directed by Benefits Operations Manager.
• Maintain on-line client binder as per department guidelines
• Coordinate workflows as per activities created as per Benefit Timeline
• Begin to act as a lead for other Account Manager’s in the absence of the Account Executive

Marketing

• Request for Proposal (RFP) – Create and release to Carriers by due date as per Benefit Timeline
• Create and maintain marketing binder as per Department Guidelines and Benefit Timeline
• Follow up with carriers to ensure they have everything needed to quote, submit any missing information, review quotes as they are received to ensure they are correct and received by the deadline as per RFP timelines.
• Spreadsheets – Prepare and review for accuracy as per Department Guidelines and Benefit Timeline.?
• Formal Proposal –Finalize and review for accuracy spreadsheets and any other materials that are to be included in the Formal Proposal.? Preparation for the Formal Proposal can include copying, printing and binding or materials necessary for creating the formal proposal.

 Communication

• Prepare and develop communication booklets as per Department Guidelines and Benefit Timeline.
• Enrollment Meetings – Conduct enrollment meetings as necessary

Reporting

• ICAF/Milliman/DMW – Gather Data necessary and submit to carriers. Compile information for Sr. Account Consultant/Executive Team Lead as per Department Guidelines and Benefit Timeline.
• Aggregate Reports – Upon request of Account Executive, create the aggregate report that uses in their analysis to the client.
• Initiate stewardship report from workflows and activities in Benefit Point.

 Compliance

• Medicare Part D - Submit Medicare Part D disclosure letters to client as per Benefit Timeline
• Schedule A’s – Compile Data from Carriers and submit Schedule A’s to client as per Department Guidelines and Benefit Timeline
• Annual Notices – Prepare Annual Notices for Mail/E-mail/Distribution and request processing date from Account Manager to ensure annual distribution as appropriate.

Technical Expertise

Expand Technical skill set by participating in technical skill development.

• Complete Bisys Correspondence courses for major lines of business (i.e., Health Concepts, Life Concepts, Disability Income Insurance, Group Insurance, and Health Savings Account).
• Initiate participation in the GBA certification.
• Participation in the EBIA Webinars for 12 hours of CE………..goal is attendance in all sessions.
• Provide support to Sr. Account Consultant or Account Executive as directed.
• Demonstrated success in servicing multiple client renewals under mentorship of AE or Trainer

REQUIREMENTS:

• Education:? College Degree Preferred
• 24 to 36 months of experience in an Assistant Account Manager role / 24+ months equivalent industry experience preferred
• Bilingual Spanish a major plus
• Ability to multi-task, prioritize work, possess basic word processing and spreadsheet computer skills.
• Ability to demonstrate cooperation and effective communication with clients, vendors and internally with co-workers.
• Ability to service our clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness.
• Operational knowledge of various windows based application programs such as Excel, Word, Power Point and current Internet technologies
• Willing to work overtime due to cyclical nature of business.(primarily August thru December)
• Masters all Account Manager duties and demonstrates proficiency and how to research and access best practice documentation

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.?

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Account Manager - Insurance in the United States.

This role is a strategic client-facing position focused on managing and growing a portfolio of enterprise accounts in the P&C Commercial Auto insurance space. You will act as a trusted advisor to senior stakeholders, helping clients unlock value from data-driven SaaS and DaaS solutions to optimize underwriting, pricing, and risk management. The position blends consultative account management with analytics insight, offering the opportunity to influence product strategy while driving client success and long-term revenue growth. Ideal candidates thrive in dynamic, quantitative environments, excel at building executive relationships, and enjoy translating complex data into actionable business outcomes.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

Everyone's talking about AI. But here's the truth: ChatGPT can't send your emails. It can't book your flights. It can't even order you lunch.

Why? Because AI is trapped in a chat box. It can't take real actions in the real world.

We are changing that forever. We're not just building another AI company - we're creating the infrastructure that will power every AI application you'll use in the future.

The Revolution Needs You

Every AI app needs agentic "tools" - special functions that let AI models take real actions. Without tools, AI can only chat. With tools, AI can actually do things. We're building the definitive tools catalog and tool-calling platform that will unlock AI's true potential. Think Zapier for AI Actions. Think Auth0 for AI. Think really big.

Why This Is The Opportunity of a Lifetime

• Founder-Market Fit : Our CEO previously founded Stormpath (acquired by Okta), where he created the first Authentication API for developers. He's done this before - and this time the market is 10x bigger. Our CTO led the vector database team at Redis, shipped 100+ LLM applications, and is a contributor to LangChain and LlamaIndex. He knows this space better than anyone.

• Dream Team : We've assembled authentication, integrations, distributed systems, and AI experts from Okta, Redis, Microsoft, Splunk, Ngrok, Google, Airbyte, Disney, and HPE who've built and founded multiple successful developer platforms.

• Perfect Timing : We're at the inflection point of AI adoption. The biggest problem isn't better models - it's connecting AI to real-world actions. That's us.

• Massive Market : We're building critical infrastructure for the biggest technological shift of our generation. Every AI app will need what we're building.

• Backed By The Best: Our investors have backed Databricks, Clickhouse, MongoDB, Perplexity, Cohere, ScaleAI, Confluent, Elastic, and Firebase. They see what we see - this is going to be huge.

The Challenge

Arcade is the MCP runtime that makes AI agents production-ready, and we’re entering a hyper-growth phase selling into the enterprises that are deploying AI agents at scale. Our buyers are Heads of AI, Chief AI Officers, CTOs, CIOs, and CISOs at companies that have moved past chatbots and need their AI to actually take secure actions across Google, Slack, Salesforce, and hundreds of other business systems. We’re not selling a simple SaaS tool, we’re selling the critical infrastructure layer between AI models and real-world actions, with secure agent authorization, user-specific permissions, and enterprise-grade governance. That means you need deep technical curiosity to understand how MCP, OAuth, and agent architectures work, the ability to articulate why production AI agents need a runtime layer, and the grit to hunt new logos from scratch.

This is a build-your-territory, get-on-planes, sell-the-future-of-AI-infrastructure opportunity .

What You'll Do

• Own the full sales cycle for enterprise accounts, from prospecting and pipeline generation through negotiation and close

• Generate at least 50% of your own pipeline through outbound prospecting; inbound helps you crush your number, not just hit it

• Drive 8–12+ deals per year with average contract values of $200K++, with a clear path to seven-figure deals

• Navigate multi-threaded, complex deals across Head of AI, Chief AI Officer, CIO, CTO, and CISO personas

• Research prospects’ businesses deeply to inspire the "art of the possible" - moving beyond features to high-impact value outcomes

• Leverage AI tools and modern sales techniques to automate and scale your go-to-market motion

• Partner closely with Solutions Engineers to deliver technical demos and proof-of-concept engagements

• Travel as needed to close deals and build relationships (expect meaningful face-to-face time with customers)

• Provide market feedback to Product and Marketing to sharpen positioning and roadmap

Required Skills

• 5+ years of enterprise B2B SaaS sales experience, specifically selling technical infrastructure (devtools, middleware, databases, API gateways, security, or cloud platforms)

• Proven track record of exceeding quotas of $1.2M–$1.5M+ annually by closing complex, multi-stakeholder deals with contract values of $250K+

• Demonstrated ability to prospect and build pipeline independently – you’re a hunter, not a farmer

• Deep comfort selling to highly technical buyers (CTO, CIO, Head of AI, CISO)

• Experience at a startup or high-growth environment (ideally Series A–C, under 100 employees)

• AI-curious and forward-leaning – you actively use AI in your daily workflow and sales motion

• Scrappy, hungry, and comfortable operating without a playbook or heavy support infrastructure

• Located in or willing to relocate to New York, NY(other major East Coast metros considered for exceptional candidates)

Join The Movement

We're not just building a product - we're leading a movement to transform AI from just chatbots to agents that can take actions against real systems. This is your chance to be at the forefront of that revolution.

If you want to look back in 5 years and say, "I helped build that", then we want to talk to you. Ready to make AI actually useful? Apply Now

Medical Diagnostic Laboratories(MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses.

MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).

MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.  

Essential Functions: 

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
• Establish positive long-term client relations
• Educate and train clients, research problems and coordinate solutions between the laboratory and client
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
• Maintain knowledge of competitors and their presence in assigned territory

Job Qualifications:  General Knowledge, Skills, and Abilities (KSA’s) required 

• Bilingual in Spanish is a plus
• 1-3 years of successful customer service experience. 
• Well-developed multi-tasking, organizational skills, and detail orientation are key to success 
• Energy, motivation, enthusiasm, and integrity
• Excellent written and verbal communication skills
• Must demonstrate sound judgment and decision-making ability
• Computer proficiency in MS Office, Excel, e-mail and internet functions

• Knowledge of laboratory testing and competing products. 

• Must be able to travel within the coverage area and occasionally nationwide

Physical Demands: Physical, Mental and Workplace Environment Conditions

• Use hands to handle, control, or feel objects, tools, or controls
• Ability to sit, stand and walk
• Ability to drive motor vehicle

Workplace Conditions: Workplace Environment Conditions

• Requires frequent traveling by motor vehicle 
• May be exposed to various workplace environments when meeting with customers

Education and Certifications: 

• Medical Assistant certification or Associate Degree, BA/BS preferred. 
  
  

We Offer:

• Competitive Salary
• Company Car
• Medical, Dental & Vision Insurance
• Short and Long Term Disability
• Life Insurance
• Dependent Care Flex Spending Account
• Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
• Identity Theft Protection
• 401(k) Plan
• Paid Vacation & Holiday
• Business Professional Environment

Visit us at http://www.mdlab.com.

Medical Diagnostic Laboratories, LLC is an equal opportunity employer.

About this role:

The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and their teams. They understand the mission-critical priorities of their clients and ensure clients receive the value from the Gartner relationship that they expect, while also identifying opportunities for stronger value delivery with alternative product offerings.

Account Executives will be given a territory of Large Enterprise clients.

In our Large Enterprise segment, Account Executives work with clients who have ~+$1bil in annual revenue.

What you will do:

• Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services

• Identify, cultivate, qualify, and close client growth opportunities through cross-sell and upsell 

• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI’s are met

• Quota responsibility for your assigned territory.

• Manage complex high-revenue sales across matrix and diverse business environments.

• Own forecasting and account planning on a monthly/quarterly/annual basis.

What you will need:

• 5-8+ years’ B2B sales experience, preferably within complex, intangible sales environments

• Experience selling to and/or influencing C-Level Executives 

• Proven track record of meeting and exceeding sales targets.

• Proven ability to own, manage, and forecast a complex sales process. 

• Willingness to conduct travel as needed. 

• Bachelor's degree preferred

What you will get:

• Competitive salary, generous paid time off policy, charity match program, and more!

• Uncapped commission structure

• World-class sales training programs and skill development programs

• Annual "Winners Circle" event attendance at exclusive destinations for top performers

• Collaborative, team-oriented culture that embraces inclusion

• Professional development and career growth opportunities

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Description

JOB SUMMARY 

Murphy and Nolan Inc. seeks an energetic individual to join our Sales staff. Reporting directly to the VP Sales & Marketing, the Key Account Manager is responsible for managing all aspects of the customer/supplier relationship within key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.  We are willing to train the right individual to take on these responsibilities.  The Key Account Manager communicates with customers and company staff to ensure that all customer requirements are met in a cost-effective and efficient manner. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES 

• Work with territory managers and senior executives to manage the customer-supplier relationship with a variety of customers throughout the world.
• Respond rapidly, affirmatively and profitably to customer inquiries about material and services.
•  Enter and process customer purchase orders.
• Have a keen understanding of customer requirements and processes. Flow down customer requirements to other departments. Answer questions about key account orders when needed.
• Procure material from approved vendors and processors. Work with purchasing to ensure adequate levels of inventory for repetitive items are met. 
• Review pricing and costing to ensure profitability.
• Manage any invoicing/pricing/accounting issues as they arise.
• Resolve any issues with customer documentation as issues arise.
• Coordinate customer push-ins/pull-outs with vendors, outside processors, and internal warehouse personnel
• Use established contract pricing where required, use market knowledge and intuition to quote new requirements as needed.
• Manage customer-supplier portal.
• Upload completed orders to customer/internal ERP portal.
• Be available after hours and weekends for occasional email/customer service inquiries and responses.
• Travel to customers, prospects, or trade shows / industry gatherings to generate additional business when appropriate. Support with prep for and follow up from trade shows to maximize results. Assist with year-end mailings to overseas customers. 
• Perform related duties as requested to meet department and/or company objectives. 
• Regular and reliable attendance is a requirement of employment.

Requirements

QUALIFICATION STANDARDS 

• BS required, or at least two years of inside raw material sales with aerospace experience required. 
• Must have at the time of hire, and maintain throughout employment, a valid NYS drivers’ license free of major infractions with insurance coverage acceptable to the company’s insurance carrier. 
• Strong analytical and problem-solving skills. 
• Ability to persuade and influence others to meet sales and revenue goals.  
• Strong communication skills including written, oral and presentation skills. 
• Ability to work flexible and evening hours as needed.  
• Ability to work independently and demonstrate initiative in meeting sales and revenue goals.  
• Ability to travel as needed. 
• Proficient Computer skills.  
• Detailed process oriented. 
• Assertive, energetic, self-starter. 
• Ability to manage multiple tasks/projects at a time. 
• Strong computer skills with proficiency in ERP System and Office365 Suite. 
• Valid NY State driver’s license required. 

SUPERVISORY RESPONSIBILITIES 

• None 

ACCOUNTABILITIES

• The Key Account Manager contributes to the overall success of the company by performing all assigned duties in a professional, timely and accurate manner.  
• Follow all Company safety policies and procedures as set forth in the Employee Handbook, Safety requirements and any local regulations. 

EQUIPMENT, MACHINES AND SOFTWARE USED: 

• Ability to operate a telephone, cell phone, photocopier, calculator, and computer to send/receive email messages, post information to computer software including an ERP System and Microsoft Outlook365 Suite. 
• Must wear appropriate personal protective equipment including safety shoes, gloves, and safety glasses when performing certain job duties. 

MENTAL AND VISUAL REQUIREMENTS 

•  Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading. 

PHYSICAL ACTIVITIES AND REQUIREMENTS 

• Ability to sit for extended periods of time, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, and perform repetitive motions of hands and/or wrists. 
• Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently to move objects.  
• Travel is required on an as needed basis to travel to other company site locations or as needed for other company business. 
• Ability to drive a company provided vehicle between the Syracuse, Rochester, and Buffalo facilities. 

ENVIRONMENTAL CONDITIONS 

• Work is performed in a typical office work environment (in-office and/or Remote). 
• Work involves minimal exposure to unusual elements, such as temperature changes, outdoor exposure to weather conditions, fumes, odors, gases, mists, and/or smoke, oils and/or lubricating fluids. (SDS sheets on file and available for review).  
• Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently to move objects.  

COMPENSATION

•   Salary range is governmental minimum exempt salary level plus established sales incentive program – addendum available. 

EMPLOYER'S DISCLAIMER 

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion. 
• This document does not create an employment contract, implied or otherwise, other than an ’at will’ employment relationship. 

We are seeking an experienced and motivated Senior Account Executive to own and grow Mattermost's presence within the United States Navy. In this role, you will develop and execute a strategic territory plan, cultivate relationships across Navy commands, program offices, and the supporting contractor ecosystem, and drive new business and expansion revenue across software and professional services. You will serve as a trusted advisor to Navy stakeholders on secure collaboration, digital transformation, and DevSecOps, while partnering closely with Mattermost's solutions engineering, customer success, and federal channel teams.

This is a high-impact, high-visibility role reporting directly to the VP of Federal Sales. The ideal candidate combines a hunter mentality with deep Navy domain expertise and a genuine passion for helping mission-critical teams communicate and collaborate more effectively.

What You'll Do

Sales & Revenue Generation

• Own a defined Navy territory quota and consistently meet or exceed annual and quarterly revenue targets for new logo acquisition and expansion.
• Develop and execute a comprehensive territory plan that identifies priority accounts, buying centers, funding vehicles (e.g., O&M, RDT&E, SBIR/STTR), and competitive displacement opportunities.
• Manage the full sales cycle from prospecting through negotiation and close, including large, complex, multi-year enterprise software agreements.
• Identify, qualify, and advance pipeline across Navy commands, program offices (NAVAIR, NAVSEA, SPAWAR/PEO C4I, NAVWAR, ONR, BUMED, etc.), and associated system integrators and prime contractors.
• Partner with the Mattermost channel team to develop Navy-focused reseller and VAR relationships that extend coverage and accelerate deal cycles.

Relationship Management & Business Development

• Build and maintain deep, trust-based relationships with key decision-makers and influencers including CIOs, program managers, contracting officers, and end-user operators across Navy commands.
• Represent Mattermost at Navy and defense industry events, conferences (WEST, Sea-Air-Space, AFCEA events, etc.), and government forums.
• Collaborate with the Mattermost partner ecosystem, including systems integrators, VARs, GSA Schedule holders, and Navy OCONUS partners to originate and close business.
• Develop account plans and Executive Business Reviews (EBRs) that align Mattermost capabilities to Navy mission requirements and long-term strategic priorities.

Strategy & Market Intelligence

• Track Navy IT modernization initiatives, budget cycles, and acquisition strategies to anticipate and shape opportunities ahead of the competition.
• Provide ongoing competitive intelligence and market feedback to product, marketing, and leadership teams to inform Mattermost's federal go-to-market strategy.
• Maintain accurate, up-to-date opportunity and account data in Salesforce and contribute to accurate forecast cadences.
• Influence product roadmap by surfacing Navy-specific requirements around compliance (CMMC, STIG, IL4/IL5/IL6), integrations (NIPR/SIPR/JWICS), and deployment models.

What We're Looking For

Required Qualifications

• 7+ years of enterprise software sales experience, with a minimum of 4 years selling directly to U.S. Navy or broader U.S. Navy/DoD accounts.
• Demonstrated track record of meeting or exceeding quota in a direct enterprise software sales role, ideally with deal sizes of $500K–$5M+.
• Established network of relationships within the Navy: program offices, N-codes (N2/N6), PEO organizations, commands, and/or supporting prime contractors.
• Active DoD security clearance (Secret minimum required; Top Secret/SCI strongly preferred) or the ability and willingness to obtain one.
• Deep familiarity with Navy and DoD acquisition processes, including FAR/DFARS, contract vehicles (GSA MAS, SEWP, CIO-SP3, DIBNet, etc.), and funding mechanisms.
• Experience selling into CMMC, FedRAMP, IL4/IL5/IL6, or similar DoD compliance environments.
• Proficiency with Salesforce or comparable CRM; strong pipeline management and forecasting discipline.
• Exceptional communication and executive presentation skills; comfortable briefing flag officers, SES civilians, and C-level executives.
• Self-starter with the ability to thrive in a fast-moving, remote-first environment with high levels of autonomy.
• Availability to travel one week of the month for customer/prospect visits &/or event participation. 
• This role may require the candidate to obtain and maintain a U.S. security clearance in the future.
  as such, applicants must be U.S. citizens and eligible to obtain a U.S. government security clearance.

Preferred Qualifications

• Prior U.S. military service, preferably Navy or Marine Corps, or extensive experience in defense contracting supporting Navy programs.
• Experience selling open-source software, DevSecOps tooling, or collaboration platforms in a federal context.
• Existing relationships with key Navy IT modernization initiatives such as Project Overmatch, CANES, or NIWC-managed programs.
• Familiarity with Mattermost, Slack, Microsoft Teams, or competing messaging/collaboration platforms in a federal deployment context.
• Experience working with channel partners and systems integrators such as Leidos, SAIC, Booz Allen Hamilton, General Dynamics IT, or similar.
• Bachelor's degree in Business, Information Technology, or a related field (or equivalent professional experience).

Why Mattermost

Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost’s presence within one of the largest and most strategic branches of the U.S. Department of Defense.

If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters, we’d love to hear from you.

Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. For this role we need someone who is bilingual in English and Spanish.

Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.

Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:

• Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.

• Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.

• Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.

• Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.

Core Responsibilities

Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.

• New Customer Onboarding

  • Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.

  • Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.

  • Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.

• Account Health Management

  • Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.

  • Build and execute adoption plans and account reviews to maintain or improve health.

  • Identify risks early and build recovery plans in partnership with the account team.

  • Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.

• Workflow Mapping (IER Framework)

  • Conduct Intake → Execution → Reporting (IER) cycles for key workflows.

  • Lead discovery sessions to map current-state vs. future-state processes.

  • Recommend optimizations and create workflow templates to scale across teams.

• AI Enablement & Agent Deployment

  • Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.

  • Partner with customers to define and deliver new AI automations that align with business KPIs.

  • Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams.

  • Track and report AI usage and credit consumption against plan.

• Customer Success & Expansion

  • Serve as the technical partner to assigned accounts, connecting adoption to business value.

  • Generate qualified leads through data-driven insights and AI usage analysis.

  • Drive cross-functional alignment to position renewals, expansions, and AI upsells.

• Cross-Functional Collaboration

  • Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support.

  • Partner with account teams to maintain alignment between delivery and success.

Core Skills & Competencies

• Bilingual in English and Spanish.

• Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.

• AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.

• Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.

• Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.

• Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.

• Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.

• Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.

• Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Privacy Notice

ClickUp collects and processes personal data in accordance with applicable data protection laws.

• If you are a European Job Applicant, see our privacy policy for further details.

• If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.

Visa Sponsorship

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Fraud Alert

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Customer Success Manager, Enterprise (Northwest) in United States.

In this role, you will own and nurture strategic enterprise relationships, ensuring customers achieve long-term value and success. You will manage a portfolio of mid-market and enterprise accounts, leading adoption, engagement, and risk mitigation initiatives. Collaborating closely with cross-functional teams, you will influence product, support, and sales strategies while representing the voice of the customer. Your efforts will directly impact retention, account growth, and customer satisfaction. This position requires an analytical, proactive, and communicative professional who thrives in a fast-paced, dynamic environment and can independently drive measurable outcomes for enterprise clients. You will also contribute to refining internal processes and sharing best practices across the organization.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

We’re looking for an Account Executive who has a consistent track record of exceeding quota via net new account acquisition, plus some account management experience with expansion and renewals. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), across a variety of industries.

You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. You’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing!

We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button!

The Role:

• Work all new business leads for SMB (10-250 employees) accounts

• Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers.

• Master the product and be able to field customer service and product questions from your leads.

• Perform customer presentations and demos via online web conferencing tools.

• Work with the Growth and Marketing teams to optimize lead generation and sales conversion tools.

• Identify customer segments and new opportunities to improve the quality of the sales pipeline.

Qualifications:

• 1-3+ years of relevant sales experience, preferably in all sales cycles, from converting net new prospects to growing and retaining existing customers.

• 1-3+ years of SaaS sales cycle experience.

• Excellent written, verbal, and presentation skills.

• Process-driven with diligent attention to detail.

• Experience with completing and leading Requests for Information or Requests for Quotes.

• We work a lot and love it, you LOVE work as much as we do, and can dedicate your life to this while it gets off the ground.

Desirable:

• Experience with project management software or other productivity tools.

• Experience with e-commerce signup flows and field sales.

• Experience with Slack, Front, Salesforce and Outreach.

• Some exposure to Customer Service and Technical Support processes, and sending responses quickly.

• You prefer building rapport with customers over annoying, aggressive sales tactics.

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Privacy Notice

ClickUp collects and processes personal data in accordance with applicable data protection laws.

• If you are a European Job Applicant, see our privacy policy for further details.

• If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.

Visa Sponsorship

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Fraud Alert

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].

Senior Account Executive – GTS

About the role: 

The Senior Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by Gartner’s products and services.

What you will do:

    • Account management with an outcome of increased customer satisfaction and an increase in retention and account growth 

    • Quota responsibility of $1,500,000+ of contract value within a territory of major client accounts

    • Mastery and consistent execution of Gartner’s sales methodology 

    • Account planning and territory management 

    • Managing forecast accuracy on a monthly/quarterly/annual basis 

    • Maintaining competitive knowledge and focus 

    • In-depth knowledge of Gartner’s products and services 

What you will need: 

   • 8-15 years of experience with proven consultative sales, preferably in high technology (services, software, or consultative environment), with evidence of prior success in Sales

    • Strong demonstration of intellect, drive, executive presence and sales acumen 

    • Proven experience building excellent client relationships at C-level within large enterprise organizations

    • Strong computer proficiency and presentation skills

    • Knowledge of the full life cycle of the sales process 

    • Bachelor’s or Master’s degree – desired

What you will get:

    • Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!

    • Collaborative, team-oriented culture that embraces diversity 

    • Professional development and unlimited growth opportunities

#GTSsales

#LI-BF1

#LifeAtGartner

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 132,000 USD - 180,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:108955

#LI-BF1

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities — opportunities that may not even exist right now — for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Everyone's talking about AI. But here's the truth: ChatGPT can't send your emails. It can't book your flights. It can't even order you lunch.

Why? Because AI is trapped in a chat box. It can't take real actions in the real world.

We are changing that forever. We're not just building another AI company - we're creating the infrastructure that will power every AI application you'll use in the future.

The Revolution Needs You

Every AI app needs agentic "tools" - special functions that let AI models take real actions. Without tools, AI can only chat. With tools, AI can actually do things. We're building the definitive tools catalog and tool-calling platform that will unlock AI's true potential. Think Zapier for AI Actions. Think Auth0 for AI. Think really big.

Why This Is The Opportunity of a Lifetime

• Founder-Market Fit : Our CEO previously founded Stormpath (acquired by Okta), where he created the first Authentication API for developers. He's done this before - and this time the market is 10x bigger. Our CTO led the vector database team at Redis, shipped 100+ LLM applications, and is a contributor to LangChain and LlamaIndex. He knows this space better than anyone.

• Dream Team : We've assembled authentication, integrations, distributed systems, and AI experts from Okta, Redis, Microsoft, Splunk, Ngrok, Google, Airbyte, Disney, and HPE who've built and founded multiple successful developer platforms.

• Perfect Timing : We're at the inflection point of AI adoption. The biggest problem isn't better models - it's connecting AI to real-world actions. That's us.

• Massive Market : We're building critical infrastructure for the biggest technological shift of our generation. Every AI app will need what we're building.

• Backed By The Best: Our investors have backed Databricks, Clickhouse, MongoDB, Perplexity, Cohere, ScaleAI, Confluent, Elastic, and Firebase. They see what we see - this is going to be huge.

The Challenge

Arcade is the MCP runtime that makes AI agents production-ready, and we’re entering a hyper-growth phase selling into the enterprises that are deploying AI agents at scale. Our buyers are Heads of AI, Chief AI Officers, CTOs, CIOs, and CISOs at companies that have moved past chatbots and need their AI to actually take secure actions across Google, Slack, Salesforce, and hundreds of other business systems. We’re not selling a simple SaaS tool, we’re selling the critical infrastructure layer between AI models and real-world actions, with secure agent authorization, user-specific permissions, and enterprise-grade governance. That means you need deep technical curiosity to understand how MCP, OAuth, and agent architectures work, the ability to articulate why production AI agents need a runtime layer, and the grit to hunt new logos from scratch.

This is a build-your-territory, get-on-planes, sell-the-future-of-AI-infrastructure opportunity .

What You'll Do

• Own the full sales cycle for enterprise accounts, from prospecting and pipeline generation through negotiation and close

• Generate at least 50% of your own pipeline through outbound prospecting; inbound helps you crush your number, not just hit it

• Drive 8–12+ deals per year with average contract values of $200K++, with a clear path to seven-figure deals

• Navigate multi-threaded, complex deals across Head of AI, Chief AI Officer, CIO, CTO, and CISO personas

• Research prospects’ businesses deeply to inspire the "art of the possible" - moving beyond features to high-impact value outcomes

• Leverage AI tools and modern sales techniques to automate and scale your go-to-market motion

• Partner closely with Solutions Engineers to deliver technical demos and proof-of-concept engagements

• Travel as needed to close deals and build relationships (expect meaningful face-to-face time with customers)

• Provide market feedback to Product and Marketing to sharpen positioning and roadmap

Required Skills

• 5+ years of enterprise B2B SaaS sales experience, specifically selling technical infrastructure (devtools, middleware, databases, API gateways, security, or cloud platforms)

• Proven track record of exceeding quotas of $1.2M–$1.5M+ annually by closing complex, multi-stakeholder deals with contract values of $250K+

• Demonstrated ability to prospect and build pipeline independently – you’re a hunter, not a farmer

• Deep comfort selling to highly technical buyers (CTO, CIO, Head of AI, CISO)

• Experience at a startup or high-growth environment (ideally Series A–C, under 100 employees)

• AI-curious and forward-leaning – you actively use AI in your daily workflow and sales motion

• Scrappy, hungry, and comfortable operating without a playbook or heavy support infrastructure

• Located in or willing to relocate to Austin, TX (other major metros considered for exceptional candidates)

Join The Movement

We're not just building a product - we're leading a movement to transform AI from just chatbots to agents that can take actions against real systems. This is your chance to be at the forefront of that revolution.

If you want to look back in 5 years and say, "I helped build that", then we want to talk to you. Ready to make AI actually useful? Apply Now

Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview
The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

Responsibilities

• Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
• Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
• Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
• Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
• System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
• Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

• Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
• Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
• Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
• Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
• Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience
Required

• Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
• Experience in customer service or previous client interfacing role
• Strong computer skills, including Microsoft Office with proficiency in Excel
• Strong written communication skills for business correspondence
• Strong team player with attention to detail
• Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

• Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
• Experience in payroll and/or call center environment
• CPP, FPC, APA, and/or SHRM-CP certified
• Self-starter with the ability to handle multiple projects at once

Physical Requirements

• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The base pay range for this position is $25 - $29/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

Description

Title: Employee Benefits Account Executive 

Compensation: $105,000 - $120,000 per year + incentive compensation 

Please note that compensation may vary based on your state of residence. 

Schedule: This is a full-time position, and hours of operation for the office are typically Monday through Friday, 8:30a.m. to 5:30p.m.? Will be required to occasionally work overtime during busy seasons. 

Location: Hybrid, California 

The Employee Benefits Account Executive partners with the Producer to manage a defined book of business, serving as the day-to-day primary point of contact for clients. This role is responsible for managing and retaining a portfolio of assigned accounts while delivering high-quality employee benefits consulting services. Working in close collaboration with internal account managers, analysts, and producers, the Account Executive brings strategic guidance, compliance expertise, and cost-containment solutions tailored to each employer group's unique needs. 

What You’ll Do: 

Client Management & Consulting 

• Lead consulting for a defined book of business alongside the Producer, serving as the primary advisor across all aspects of employee benefit programs. 
• Assist with renewal negotiations, carrier/vendor selection, and plan design strategy aligned to client objectives. 
• Provide proactive guidance on cost-containment strategies and plan funding options (fully insured, level-funded, self-funded). 
• Deliver expert compliance guidance covering ACA, ERISA, COBRA, HIPAA, Section 125, and IRS affordability requirements. 
• Lead client meetings including renewals, stewardship reviews, and open enrollment sessions with clear, actionable recommendations. 

Account Growth & Retention 

• Retain existing clients and identify opportunities to expand services and coverage within the book of business. 
• Collaborate with producers on new business development, including proposal development and finalist presentations. 
• Build and maintain strong client relationships that drive long-term satisfaction and revenue growth. 

Collaboration & Leadership 

• Partner closely with Sr. Account Managers, Account Managers, Coordinators, and Analysts to ensure timely execution and high service standards. 
• Coordinate with underwriting, claims analysts, and compliance resources to develop data-driven client strategies. 
• Oversee quality control for all client communications, ensuring accuracy, timeliness, and adherence to firm standards. 

Operational Excellence 

• Maintain accurate and up-to-date documentation of all client activity within agency management systems. 
• Stay current on industry trends, regulatory developments, and carrier changes to anticipate client needs. 
• Uphold all agency policies, compliance protocols, and confidentiality standards with the utmost professionalism. 

What You’ll Need to Succeed: 

• Bachelor's degree in Business, Human Resources, Finance, or a related field preferred. 
• Minimum of five (5) years of experience in employee benefits consulting, brokerage, or carrier account management. 
• Active State Life & Health Insurance License required. 
• Deep understanding of group health insurance, ancillary benefits, and funding arrangements. 
• Strong knowledge of the Affordable Care Act (ACA) and key regulatory compliance requirements. 
• Demonstrated ability to manage client relationships with professionalism and a consultative approach. 
• Excellent communication, negotiation, and presentation skills; able to convey complex information clearly. 
• Proficiency in Microsoft Excel and PowerPoint; familiarity with benefits administration platforms and technology solutions. 

What Poms & Associates Offers You: 

• Comprehensive health, dental, and vision coverage  
• Flexible Spending Accounts (FSA) traditional and dependent care 
• Supplemental Insurance including Short Term Disability, Long Term Disability, Long Term Care, and Basic Life and Accidental Death & Dismemberment insurance 
• 401(k) retirement plan with employer matching 
• Worldwide Travel Assistance Program 
• Vacation Time 
• 3 Floating Holidays 
• Sick Leave 
• Observed Holidays 
• Paid Leave (Jury Duty, Volunteer Time off, Disability, Parental Leave, etc.) 
• Employee Assistance & Employee Discount Programs 
• Professional development opportunities, including tuition reimbursement and in-house education classes 
• Career advancement opportunities 
• Flexible work arrangements, including remote work options 

Please note that these are just some potential examples, and the specific benefits and perks offered may vary based on the position and location. 

Compensation: $105,000 - $120,000 per year + incentive compensation 

Please note that compensation may vary based on your state of residence. 

Compensation will be determined by a number of factors including educational background, location, and experience. 

About Poms & Associates: 

At Poms & Associates, we redefine the insurance experience by offering innovative solutions for both business and personal insurance needs. With decades of experience and expertise, we are dedicated to helping clients stay protected and prepared. We believe that knowledge is the key to effective insurance and that proactive risk management is the smartest way to insure. 

For more information about the company, please visit our website: https://www.pomsassoc.com/ 

Please note: We are not accepting phone inquiries regarding the status of applications. Only qualified candidates will be contacted. Additionally, we are not working with agencies or third-party recruiters at this time. Thank you for your understanding.   

Poms & Associates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Poms & Associates complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. 

Description

Job Title: Account Management Administrator

Job Type: FT

Location: 5 days in office (Charlotte, NC)  

Job Summary

We are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. The Account Management Administrator will bring a strong blend of analytical, operational, and administrative expertise. Proven ability to support account teams through data analysis, reporting, and process optimization while ensuring seamless day-to-day office operations.

This role is ideal for someone who thrives in a fast paced environment, enjoys problem solving, and excels at keeping teams coordinated and informed. The Account Management Administrator will report to the VP of Account Management.

What You’ll Do

Analytics & Administration

• Manage and triage CRM case queues, ensuring timely resolution, reassignment, and accurate. 
• Support Account Management through task coordination, document processing, and client data maintenance.
• Track and report on performance metrics, including case activity, call quality, and service levels.
• Conduct call calibrations and assist with quality assurance initiatives.
• Partner with Claims and Account teams to ensure accurate, complete documentation and smooth workflows.
• Prepare client reporting, including performance guarantee metrics and system-generated insights. 
• Monitor shared inboxes and support client and broker communications as needed.

Office & Operational Management

• Oversee and support day-to-day office operations to ensure a smooth, organized, and welcoming environment.
• Manage office supplies, placing orders as needed.
• Receive and sort incoming office mail and deliveries and manage outgoing mail/FedEx packages.
• Ensure office policies and procedures are implemented and followed appropriately.
• Identify opportunities for process and office management improvements and implement solutions.
• Support office moves, workspace changes, and evolving workplace needs (including hybrid/remote transitions).
• Maintain office common areas and ensure a professional and functional workspace.
• Own and maintain emergency action plans and coordinate drills as needed.
• Perform other duties as assigned.
• Maintain quality work that exemplifies and promotes the company’s core values.

Requirements

Who You Are

• An individual that understands the value of providing a high level of customer service.
• An individual who is hyper focused on excellent service turnaround times.
• An individual with 1+ years’ experience in account management support, administrative operations, business analysis, or a similar role. 
• Strong organizational and office management skills, including calendar coordination, document management, and process improvement.
• Proficiency in Microsoft office including Excel, familiarity with reporting tools is a plus.
• A qualified candidate who possesses above average analytical and problem-solving skills with experience in data tracking, reporting, and performance analysis.
• An individual who is self-motivated, proactive, and able to work both independently. 
• Preferred associate or bachelor’s degree but not required.
• A collaborative peer who can empower teammates to grow personally and professionally.
• A detail orientated individual with strong organizational and prioritizing skills, and the ability to be flexible and multi-task in a collaborative environment.
• Someone with strong interpersonal skills who understands that our business objective is to provide superior customer service and can handle conflict in a professional manner.

Work Environment

FloresHR’s standard work hours are Monday through Friday, 8:30 a.m. to 5 p.m. ET with an hour lunch. Roles may be approved for other schedules by managers. This role operates in a professional office environment based out of our Charlotte office (off West Morehead) (5 days in office). This role is mostly sedentary and consists of prolonged periods sitting at a desk and working on a computer. This role also utilizes other tools such as a phone, copy machine, and printer. Common programs often used are Outlook, Word, and Excel. This position frequently communicates with FloresHR team members and candidates and must be able to exchange accurate information clearly in these situations.
 

How We Support Our Team

At FloresHR, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. They extend to our team too!

• Competitive Benefits – FloresHR offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more!
• Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this.
• Community Involvement – We love to give back to our community, and we recognize that our team does too! We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about.

Our Core Values & Diversity Focus

Our vision is to be the most admired benefits partner, and our core values and beliefs are:

• We believe in always doing the right thing.
• We believe that a remarkable service experience is possible.
• We believe in trusting one another as an operating philosophy.
• We believe that high performance teams deliver extraordinary results.
• We believe in building benefits technology that converts the complex to easy.
• We seek to empower, empathize, and respect our team members and our world.

FloresHR is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We are committed to diversity and are committed to creating an inclusive environment for all employees. This is not intended to be an all-inclusive list of job related responsibilities and requirements.  

About Freshpaint:

Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.

Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.

Freshpaint eliminates that trade-off.

We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.

In short: we let healthcare teams move fast, safely.

Backed by Top Investors

Freshpaint is backed by some of the most respected names in technology, including:

• Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)

• Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)

We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.

Who we’re looking for

The ideal candidate has a proven track record of building and elevating high-performing Account Management teams, with particular strength in lifting up first-time managers and first-time leaders. They bring disciplined operational systems, strong forecasting accuracy, and a repeatable approach to driving net retention and customer outcomes.

What you’ll be doing

Our success is defined by the success of our customers.

This role oversees:

• Enterprise Account Managers (high-volume, scaled engagement model)

• Strategic Account Managers (high-touch, white-glove, deeply embedded accounts)

We are seeking a Head of Account Management to lead and scale our Enterprise and Strategic Account Management teams. This leader will own the health, retention, and expansion of our post-sale revenue base by driving best-in-class operational rigor, developing exceptional managers and leaders, and ensuring consistent customer value delivery across segments and then developing those into clear, repeatable playbooks for the team.

Primary responsibilities

1. Net Revenue Retention & Growth Strategy

• Own gross and net retention across the AM organization.

• Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.

• Establish clear performance benchmarks for:

  • Net retention rate

  • Adoption metrics

  • Account health

  • Forecast accuracy

  • ARR per rep

• Partner cross-functionally with Sales, Product, Support, and CS Engineering to remove friction in expansion and renewal processes.

• Ensure renewal and expansion processes are predictable, disciplined, and measurable.

2. Segment Strategy & Engagement Models

• Enterprise Accounts (Scaled Model)

  • Ensure efficient management of larger account portfolios.

  • Optimize cadence, playbooks, automation, and KPI tracking.

  • Build repeatable frameworks for whitespace identification and product adoption.

• Strategic Accounts (White-Glove Model)

  • Standardize executive engagement strategies.

  • Ensure rigorous QBR frameworks and executive alignment.

  • Proven ability to hit commercial goals and develop clear commercial strategies.

  • Deepen value realization and measurable ROI storytelling.

  • Drive structured, proactive account planning and relationship mapping.

• Create clarity around what ‘good’ looks like in each segment and ensure execution meets that bar consistently.

3. Develop Managers & Build Leadership Depth

• A critical priority of this role is developing people, especially:

  • First-time managers

  • First-time leaders

  • High-potential AMs transitioning into leadership roles

• You will:

  • Coach managers on:

    • Performance management

    • Forecasting discipline

    • Strategic account thinking

    • Executive communication

    • Driving accountability

  • Implement structured manager enablement programs to eventually develop top talent into leads as needed.

  • Create clear career paths within Account Management.

  • Raise the bar on talent density and performance expectations, and identify and implement training/certification and resourcing for the team - we want this team constantly learning and leveling up.

4. Operational Excellence – Best in Class

• You will:

  • Establish forecasting systems with high accuracy and transparency.

  • Ensure CRM hygiene and pipeline integrity.

  • Standardize:

    • Account planning frameworks

    • Value realization documentation

    • Adoption measurement

    • QBR structure

    • Health scoring

• Build dashboards and reporting that drive action, not just visibility.

• Run a disciplined operating cadence:

  • Weekly forecast calls

  • Performance reviews

  • Account line-by-line reviews

  • Quarterly business retrospectives

• Create scalable playbooks for renewal and expansion execution.

5. Customer Value & Executive Alignment

• Ensure every account has a clear value realization strategy.

• Raise the bar on ROI articulation and executive storytelling.

• Embed a culture of proactive risk identification.

• Strengthen executive sponsor engagement internally and externally.

• Serve as a key escalation point for complex strategic accounts.

6. Cross-Functional Leadership

• Act as the voice of the customer internally.

• Partner closely with:

  • Product (feedback loops, roadmap alignment)

  • Sales (handoffs, expansion alignment)

  • Marketing (case studies, advocacy)

  • Support & Engineering (issue resolution)

• Improve handoffs from implementation to ongoing account management.

• Reduce friction in the customer journey.

Desired skills & experience

Leadership & Management Experience

• Over 10+ years in enterprise SaaS, customer success, or account management.

• 5+ years leading managers and multi-layer teams.

• Proven experience developing first-time managers into high-performing leaders.

• Track record of scaling teams through growth stages.

Revenue Ownership

• Experience owning meaningful post-sale revenue targets.

• Strong history of improving net revenue retention and expansion metrics.

• Deep understanding of renewal forecasting and expansion modeling.

Operational Rigor

• Exceptional discipline in forecasting, CRM hygiene, and reporting.

• Process-oriented mindset with the ability to build scalable systems.

• Strong analytical orientation and comfort with adoption metrics and KPIs.

Strategic & Executive Presence

• Comfortable engaging with C-level stakeholders.

• Ability to coach teams on executive alignment and consultative value delivery.

• Strong ability to balance scaled efficiency with white-glove engagement models.

Talent Development Mindset

• Passionate about leadership development.

• Skilled at feedback, coaching, and accountability.

• Ability to raise performance standards while maintaining team engagement.

Nice to Haves

• Experience in healthcare technology or marketing technology.

• Experience in privacy, data, or compliance-driven environments.

• Background in building multi-segment AM organizations (Enterprise + Strategic).

Perks & Benefits

We take care of our team—here’s a peek at what you get when you join:

• Competitive pay + generous equity (10-year exercise window)

• Fully remote (U.S. only) with a $150/month coworking stipend

• Half-day Fridays, every Friday

• 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)

• Unlimited PTO with a required 2-week minimum

• Top-tier health, dental & vision (100% covered for you, 80% for dependents)

• 2 ‘Treat Yourself’ days a year—$100 and a day off, just because

• Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year

And more! Check out our careers page for the full list.