Customer Success Manager Jobs
Drata

Senior Customer Success Manager - West

Drata

Remote (United States) Senior Level $121k - $187k/yr 7 Benefits 7 Perks
Posted Today

Skills

Customer success management Compliance frameworks SOC 2 ISO 27001 HIPAA FedRAMP PCI Strategic account management Executive relationship management Salesforce Catalyst Sigma Jira Risk management Security posture Automation

About the Role

Drata helps companies earn and keep user trust by providing a proof layer for compliance. This role involves advising global companies on complex compliance programs and acting as a trusted advisor to shape their security posture.

A

Onboarding Specialist

Amerit Fleet Solutions

Onsite (Walnut Creek, CA) Temporary Mid Level $25 - $30/hr 10 Benefits 11 Perks
Posted Today

Skills

Onboarding Human Resources Information Systems Applicant Tracking Systems Data entry Microsoft Office Communication Organization Multi-tasking Attention to detail Background screening I-9 compliance E-Verify Problem solving Time management Confidentiality

About the Role

Amerit Fleet Solutions, a leading Fleet Maintenance company, is seeking a Temporary Onboarding Specialist to manage the end-to-end transition process for new hires, ensuring a seamless and exceptional onboarding experience.

Front

Senior Customer Success Manager

Front

Hybrid (San Francisco, California) Mid Level $105k - $123k/yr 4 Benefits 4 Perks
Posted Today

Skills

Customer success Renewal management Retention strategy Stakeholder management Data analysis Contract negotiation B2B SaaS Account management Forecasting Strategic planning Communication CRM Gainsight Salesforce

About the Role

Front is a customer operations platform designed for B2B complexity, ensuring teams, tools, and customer conversations are synchronized for scalable growth. As a Senior Customer Success Manager, you will be the primary post-sale partner for B2B customers, focusing on retention and long-term value realization.

Front

Senior Customer Success Manager

Front

Onsite (Chicago, Illinois) Mid Level $95k - $111k/yr 1 Perks
Posted Today

Skills

Customer Success Account Management Renewal Management Retention Strategy B2B SaaS Stakeholder Management Data Analysis Contract Negotiation Forecasting Relationship Building Strategic Planning Communication Skills Attention To Detail Customer Advocacy

About the Role

Front is a customer operations platform designed for B2B complexity, ensuring teams, tools, and customer conversations are synchronized for scalable growth. As a Senior Customer Success Manager, you will be the primary post-sale partner, focusing on customer retention and long-term value realization by ensuring adoption, engagement, and renewal.

E

Customer Success Manager, Tier 1 (Central)

Eltropy Inc.

Remote (Detroit, Michigan) Senior Level $125k - $140k/yr 1 Perks
Posted Today

Skills

Customer Success Account Management B2B SaaS FinTech Relationship Management Strategic Planning Data Analysis Churn Mitigation Project Management Technical Aptitude Communication Executive Presence Problem Solving Collaboration Upselling Implementation

About the Role

Eltropy is seeking a Customer Success Manager to join their team and manage a portfolio of high-impact financial institution accounts. This role focuses on driving retention, growth, and product adoption through strategic advisory and project management.

Front

Strategic Customer Success Manager

Front

Hybrid (Chicago, Illinois) Senior Level $110k - $130k/yr 2 Benefits 4 Perks
Posted Today

Skills

Customer success B2B SaaS Renewal management Retention strategy Account management Stakeholder management Data analysis Contract negotiation Forecasting Business reviews Churn mitigation Strategic planning Communication Organization CRM CS platforms

About the Role

Front is a customer operations platform designed for B2B complexity, ensuring teams, tools, and customer conversations are synchronized for scalable growth. The Strategic Customer Success Manager will own the customer lifecycle, focusing on driving renewals and long-term value realization for a book of B2B business.

N

Digital Customer Success Manager (CSM)

Nearmap

Remote (Carlsbad, California) Mid Level 3 Perks
Posted Today

Skills

Customer success Account management SaaS support Data analysis Gainsight Salesforce Looker Renewal management Churn mitigation Webinar hosting Customer enablement Upselling Cross-selling Automation Communication Operational efficiency

About the Role

Nearmap is a property intelligence company that provides aerial imagery, AI-driven analytics, and geospatial tools. The Digital Customer Success Manager will drive adoption, retention, and expansion for a scaled customer base by leveraging usage data and automation.

Front

Strategic Customer Success Manager

Front

Hybrid (San Francisco, California) Senior Level $123k - $145k/yr 2 Benefits 5 Perks
Posted Today

Skills

Customer success B2B SaaS Renewal management Retention strategy Stakeholder management Data analysis Contract negotiation Account management Forecasting Strategic planning Business reviews Churn mitigation Communication Organization CRM CS platforms

About the Role

Front is a customer operations platform designed for B2B complexity, ensuring teams, tools, and customer conversations are synchronized for scalable growth. The Strategic Customer Success Manager will own the customer lifecycle, focusing on driving renewals and long-term value realization.

Westcliff University

Global Outreach Account Coordinator

Westcliff University

Onsite (Irvine, CA) Entry Level $20 - $22/hr
Posted Today

Skills

Account management Commission processing Financial documentation Data entry Reporting Administrative support Communication Cultural awareness Google Workspace Record keeping Attention to detail CRM Student information systems Event planning Problem solving

About the Role

Westcliff University is a leader in innovative global education, committed to fostering a workplace where people feel valued and supported. The Global Outreach Account Coordinator plays a key role in managing international partner accounts, ensuring accurate commission processing and providing essential administrative support to the department.

E

Customer Success Manager, Tier 2 (Central)

Eltropy Inc.

Remote (Chicago, Illinois) Senior Level $100k - $110k/yr 1 Perks
Posted Today

Skills

Customer Success Account Management SaaS FinTech Relationship Management Strategic Business Reviews Data Analysis Churn Mitigation Product Adoption Technical Aptitude Problem-solving Communication Collaboration Customer Advocacy CRM

About the Role

Eltropy is seeking a Customer Success Manager to help financial institutions enhance consumer experiences through an AI communications platform. This role focuses on driving customer value, retention, and satisfaction by managing a portfolio of mid-size clients.

Jobgether

Customer Success Lead - Remote

Jobgether

Remote (New York, New York) Senior Level 4 Benefits 7 Perks
Posted 1 day ago

Skills

Customer success Account management Client-facing sales Relationship building Upselling Cross-selling Data analytics Strategic account management Stakeholder management Communication skills Contract renewals Client retention Consultative selling

About the Role

This role involves overseeing the strategic management of mid-market accounts, acting as the primary point of contact throughout the post-sale lifecycle. You will drive customer retention and growth by identifying upselling opportunities and collaborating with cross-functional teams.

Jobgether

Customer Success Manager - REMOTE

Jobgether

Remote (Arizona, Arizona) Senior Level 4 Benefits 7 Perks
Posted 1 day ago

Skills

Customer Success Account Management Relationship Building Strategic Management Upselling Cross-selling Data Analysis Communication Skills Stakeholder Management Contract Renewals Client Retention Consultative Selling Cross-functional Collaboration

About the Role

This role oversees the strategic management of mid-market accounts, serving as the primary point of contact throughout the customer lifecycle. The focus is on driving retention and growth through data-driven success strategies and upselling/cross-selling.

Jobgether

Remote Client Success Manager

Jobgether

Remote (Texas, Minnesota) Senior Level 13 Benefits 1 Perks
Posted 1 day ago

Skills

Customer success Account management Client-facing sales Relationship building Upselling Cross-selling Strategic management Data analysis Communication skills Stakeholder management Contract renewals Cross-functional collaboration

About the Role

This role is for a Customer Success Manager responsible for overseeing mid-market accounts, ensuring client satisfaction from onboarding through renewals. The position focuses on driving account growth through identifying upsell opportunities and fostering strong client relationships.

Jobgether

Customer Success Manager - Remote

Jobgether

Remote (Minnesota, Minnesota) Senior Level 13 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Account Management Client-facing Sales Relationship Building Upselling Cross-selling Data Analysis Strategic Planning Communication Stakeholder Management Contract Renewals Customer Retention

About the Role

This role is for a Customer Success Manager responsible for overseeing mid-market accounts, ensuring a seamless post-sale customer experience from onboarding to renewals. The position is integral to driving customer retention and growth within a technology-driven environment.

Jobgether

Lead Customer Success Manager - Remote

Jobgether

Remote (California, California) Senior Level 12 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Account Management Client Relationship Management Strategic Planning Upselling Cross-selling Data Analysis Communication Skills Stakeholder Management Contract Renewals Consultative Selling Cross-functional Collaboration

About the Role

This role oversees the strategic management of mid-market accounts, serving as the primary point of contact throughout the customer lifecycle. The position focuses on driving retention, identifying growth opportunities, and collaborating with internal teams to ensure client success within a technology-driven environment.

Jobgether

Customer Success Manager (Remote)

Jobgether

Remote (Colorado, Colorado) Senior Level 13 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Account Management Client Relations Communication Skills Data Analysis Consultative Approach Upselling Cross-Selling Relationship Building Team Collaboration Feedback Gathering Strategic Management Dynamic Environment Client Retention Growth Opportunities Post-Sale Lifecycle

About the Role

This role is for a Customer Success Manager who will oversee relationships and strategic management of key mid-market accounts, ensuring a seamless experience from onboarding to renewals. The focus is on customer retention and growth through a consultative approach in a technology-driven environment.

Jobgether

Lead Customer Success Executive - Remote

Jobgether

Remote (Michigan, Michigan) Senior Level 12 Benefits 1 Perks
Posted 1 day ago

Skills

Customer success Account management Client-facing sales Relationship building Upselling Cross-selling Communication skills Data analysis Strategic management Stakeholder management Contract renewals Client retention Consultative approach Cross-functional collaboration

About the Role

This role involves overseeing the strategic management of mid-market accounts, acting as the primary point of contact post-sale. The focus is on driving customer retention and growth through upselling, ensuring a seamless client experience from onboarding to renewals.

Jobgether

Customer Success Manager (Remote Work)

Jobgether

Remote (Washington, District of Columbia) Senior Level 4 Benefits 6 Perks
Posted 1 day ago

Skills

Customer success Account management Client relationship building Upselling Cross-selling Data analysis Strategic planning Communication skills Stakeholder management Contract renewals Cross-functional collaboration Customer feedback analysis

About the Role

This role oversees the strategic management of mid-market accounts, acting as the primary point of contact from onboarding to renewals. The Customer Success Manager will drive customer retention and growth by identifying upsell opportunities and collaborating with internal teams to maximize platform value.

Jobgether

Sr. Customer Success Specialist - REMOTE

Jobgether

Remote (Massachusetts, Massachusetts) Senior Level 4 Benefits 3 Perks
Posted 1 day ago

Skills

Customer Success Account Management Client Relationship Management Upselling Cross-selling Data Analysis Strategic Planning Communication Skills Stakeholder Management Contract Renewals Customer Retention Consultative Selling Cross-functional Collaboration

About the Role

This role is for a Customer Success Manager at a technology-driven company, focusing on strategic management of mid-market accounts. You will ensure seamless customer experiences from onboarding to renewals, driving retention and growth.

Jobgether

Senior Customer Success Manager - REMOTE

Jobgether

Remote (Illinois, Illinois) Senior Level 13 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Account Management Client-facing Sales Relationship Building Upselling Cross-selling Data Analysis Strategic Management Communication Stakeholder Management Contract Renewals Consultative Selling

About the Role

This role oversees the strategic management of mid-market accounts, acting as the primary point of contact throughout the post-sale lifecycle. The position is integral to shaping the future of customer success in a technology-driven environment.

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