Customer Success Manager Jobs
Bland

Customer Success Manager

Bland

Onsite (San Francisco, California) Senior Level $120k - $180k/yr 1 Benefits 1 Perks
Posted Today

Skills

Technical Account Management Customer Success API Integration SQL REST JSON Escalation Management Incident Management Customer Advocacy Cross-functional Collaboration Data Analysis Technical Troubleshooting Communication Project Management AI Workloads Strategic Planning

About the Role

Bland AI is building the most human AI phone agents in the world, backed by significant funding and a growing team. This role is crucial for driving customer success and ensuring they achieve measurable business results through our innovative AI solutions.

Deel

Manager, Customer Success

Deel

Remote (United States) Mid Level 1 Benefits 3 Perks
Posted Today

Skills

Customer Success Management Team Leadership Recruiting Training Coaching Revenue Growth Data Analysis Operational Efficiency Process Improvement Workflow Automation SaaS B2B Retention Strategy Cross-functional Collaboration Remote Team Management

About the Role

Deel is a rapidly growing SaaS company transforming global payroll and HR with an all-in-one platform. This role involves managing and developing a Customer Success team to drive revenue growth and enhance customer outcomes.

Jobgether

Director of Customer Success

Jobgether

Remote (US) Senior Level 4 Benefits 5 Perks
Posted Today

Skills

Customer success Account management Healthcare partnerships Strategic planning Relationship management Revenue growth Clinical outcomes Business development Stakeholder engagement Go-to-market strategy Data analysis Leadership Communication Implementation Market intelligence

About the Role

This is a strategic, high-visibility leadership role focused on driving growth, retention, and partner success within a rapidly evolving healthcare environment. You will act as the primary bridge between clinical outcomes and business performance, ensuring partners fully realize the value of innovative care solutions.

Phonely

Customer Success Representative

Phonely

Onsite (United States) Mid Level $60k - $90k/yr 3 Perks
Posted Today

Skills

Customer success Account management Technical support Product demos Onboarding Communication skills Technical troubleshooting Relationship building SaaS AI Voice technology API Webhooks Integration workflows Problem solving

About the Role

Phonely is building the platform that enables every business to answer their phone with voice AI. This role is for a Customer Success Representative who will own the onboarding and support experience for SMB and mid-market customers, ensuring they get value from the platform.

E

VP, Enterprise and Commercial Customer Success Management

Equinix

Remote (Dallas Infomart Office DAI, California) Senior Level $248k - $372k/yr 7 Benefits
Posted 1 day ago

Skills

Customer success management GTM strategy Leadership Change management Business acumen Workforce planning Operational excellence Strategic planning Customer retention Value realization Cross-functional collaboration Performance management Segmentation Data-driven decision making Executive communication Process improvement

About the Role

Equinix is the world's digital infrastructure company, enabling innovations that enrich work, life, and the planet. This role leads customer success strategy across enterprise and commercial segments, focusing on value realization, retention, and expansion.

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Renewal Specialist

NWN Carousel

Remote (Exeter, California) Mid Level 22 Benefits 1 Perks
Posted 1 day ago

Skills

Contract management Pricing analysis Asset verification Sales support Customer success Cisco services Microsoft Office Suite Excel Word Outlook Time management Communication skills Troubleshooting Data analysis Record keeping

About the Role

NWN is a leading AI-powered technology solutions provider for North America's innovative organizations, helping them deliver technology modernization programs. The Renewal Specialist role is crucial in managing the end-to-end renewal process for service contracts, acting as a key liaison between sales, engineering, and customers to ensure service delivery and maintenance agreement closures.

Jobgether

Manager, Software Technical Account Managers

Jobgether

Remote (US) Senior Level $125k - $201k/yr 6 Benefits 7 Perks
Posted 1 day ago

Skills

Team leadership Technical account management Program management Hardware deployment Software implementation Strategic planning Executive engagement SaaS platforms Cloud services Networking Data analysis Performance management Change management Problem-solving Public safety systems Operational efficiency

About the Role

This role leads a team of Technical Account Managers responsible for the end-to-end delivery of complex software and hardware deployments in mission-critical environments. You will establish operational standards, manage executive relationships, and drive continuous improvement to ensure customer success.

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Onboarding Specialist

Modivcare

Remote (Remote) Mid Level $17 - $22/hr 9 Benefits 1 Perks
Posted 1 day ago

Skills

Onboarding Human resources Bilingual Spanish English Analytical skills Problem-solving Communication Time management Record-keeping ADP iCIMS i9 Advantage Smartsheet Microsoft Office Documentation

About the Role

Modivcare is seeking an Onboarding Specialist to manage the initial 30 days of the new hire lifecycle, ensuring a smooth transition into the organization. This role involves managing pre-employment screenings, scheduling, documentation, and facilitating new hire check-ins.

M

Onboarding Specialist

Modivcare

Onsite (Binghamton, New York) Mid Level $17 - $20/hr 9 Benefits 1 Perks
Posted 1 day ago

Skills

Onboarding Communication Scheduling Record-keeping Analytical skills Problem-solving Time management ADP iCIMS i9 Advantage Smartsheet Microsoft Word Microsoft Excel Microsoft Outlook Microsoft PowerPoint Bilingual

About the Role

This role manages the initial 30 days of the new hire lifecycle, ensuring a smooth onboarding process from pre-employment screenings to integration check-ins. You will be responsible for maintaining compliance and facilitating a positive new hire experience.

S

Agentic Customer Success Director

Salesforce

Remote (New York - New York, California) Senior Level $164k - $298k/yr 10 Benefits 1 Perks
Posted 1 day ago

Skills

Customer success AI solutions Change management Governance Telemetry analysis Ecosystem orchestration Strategic communication Supply chain management Manufacturing Financial services Data cloud Agentforce SaaS Consulting Business outcomes Project management

About the Role

Salesforce is the #1 AI CRM, driving customer success through human and AI collaboration. As an Agentic Customer Success Director, you will be a strategic architect ensuring deep adoption of AI solutions and optimizing agent performance to achieve business outcomes.

S

Client Success Manager

Safeguard Global

Remote (United States) Senior Level 6 Perks
Posted 1 day ago

Skills

Strategic account management Client retention Relationship building Salesforce CRM Project management Data analysis Negotiation Presentation skills Cross-functional collaboration Risk mitigation Forecasting Global mobility HR operations Payroll operations Executive communication

About the Role

Safeguard Global enables companies to expand globally by hiring, managing, and paying employees in numerous countries. The Client Success Manager will build and nurture strategic relationships with enterprise clients, ensuring their satisfaction, retention, and product adoption.

I

Technical Account Manager, Pharmaceuticals

IMCD Group B.V.

Onsite (United States) Mid Level
Posted 1 day ago

Skills

Technical account management Sales Relationship management Strategic partnerships Business acumen Problem resolution Communication Time management Action planning Microsoft Office Chemistry Biochemistry Laboratory experience Decision making Interpersonal skills Technical training

About the Role

IMCD US is a leading global distributor and formulator of specialty chemicals and ingredients. The Technical Account Manager will build strong customer relationships, provide technical engagement, and help expand strategic partnerships across the pharmaceutical market.

D

Sales Account Coordinator, Ingredient Solutions (ISOL) - Princeton, NJ

DSM

Onsite (United States) Mid Level $80k - $100k/yr 3 Benefits
Posted 1 day ago

Skills

Sales operations Forecasting CRM management Data analysis SAP Excel Customer service Process improvement Reporting Supply chain coordination Communication Project management Relationship building Analytical skills Organizational skills

About the Role

Join dsm-firmenich as a Sales Account Coordinator, supporting sales initiatives within the Ingredient Solutions team. This role offers the chance to work with diverse teams and shape operational efficiency in the food and beverage sector.

Catalis Dental Lab Partners

CUSTOMER Success Representative

Catalis Dental Lab Partners

Onsite (Savannah, GA) Mid Level 6 Benefits
Posted 1 day ago

Skills

Customer service Inside sales Relationship management Communication Problem-solving Organizational skills Multitasking CRM software Case management Attention to detail Dental terminology

About the Role

Pan-Am Dental Laboratory is a full-service dental laboratory focused on quality and clinical accuracy. The Customer Success Representative ensures outstanding day-to-day support and an exceptional experience for clients, combining customer service, sales support, and relationship management.

F

Vice President, Customer Success

Fluence

Remote (USA-VA-Arlington, Georgia) Senior Level
Posted 1 day ago

Skills

Customer Success Strategic Planning Leadership Energy Storage Renewable Energy Project Delivery Cross-functional Leadership Performance Management Data Analysis Customer Engagement Go-to-market Strategy Relationship Management Operational Excellence Business Development Infrastructure Solutions

About the Role

Fluence is a global leader in intelligent energy storage and optimization software for renewables. This role leads customer success, ensuring clients maximize value from Fluence solutions and driving long-term customer advocacy and growth.

C

Customer Success Manager

CDW

Remote (Default Location - USA) Mid Level 1 Perks
Posted 1 day ago

Skills

Customer Success Relationship Management Account Management B2B Sales Technical Consulting SaaS Customer Advocacy Renewal Management Upselling Cross-selling Presentation Skills CRM Cloud Computing Problem Solving Communication

About the Role

CDW is a leading IT solutions provider committed to making technology work for its customers. As a Customer Success Manager, you will be the primary client liaison, ensuring satisfaction and driving long-term service adoption through strategic relationship management and identifying new business opportunities.

I

Account Coordinator - Employee Benefits (Hybrid Opportunity)

Insurance Office of America

Remote (FL-Longwood-001, Florida) Mid Level $40k - $55k/yr 6 Benefits 1 Perks
Posted 1 day ago

Skills

Customer service Administrative support Data entry Eligibility processing Communication Organizational skills Multi-tasking Microsoft Office Outlook Word Excel Insurance licensing Problem solving Marketing support Presentation preparation

About the Role

Join the IOA Benefits department as an Account Coordinator, providing essential administrative and client service support. This role contributes to business growth by identifying sales opportunities and ensuring smooth operations within the team.

H

Account Coordinator

Health Care Service Corporation

Onsite (Southfield (25925 Telegraph Road), Michigan) Mid Level $41k - $92k/yr 10 Benefits
Posted 1 day ago

Skills

Sales support Marketing Business analysis Customer service Relationship building Communication skills Teamwork Customer focus Data analysis Billing support Membership support Claim support

About the Role

Join HCSC, a purpose-driven company that invests in employee development for rewarding careers. This role supports clients, sales management, and account executives with inquiries, ensuring high levels of customer satisfaction.

T

Customer Success AI Strategy & Agent Development Lead

Tempus AI

Onsite (Chicago, Illinois) Mid Level $70k - $90k/yr 1 Benefits 1 Perks
Posted 1 day ago

Skills

AI strategy Agent development Prompt engineering Technical architecture Workflow auditing SQL Data extraction Performance monitoring Change management Strategic prioritization Executive communication Cross-functional leadership System integration KPI reporting Salesforce

About the Role

Tempus is advancing healthcare through AI and real-world evidence, providing actionable insights to physicians. This role leads AI agent development within Customer Success, bridging technical teams and business needs to solve capacity and physician challenges.

E

Customer Success Manager - Enterprise Alliances

Equifax

Remote (USA - Georgia - Atlanta - Remote, Georgia) Senior Level $89k - $130k/yr 3 Benefits 3 Perks
Posted 1 day ago

Skills

Customer success Account management Project management Relationship management Strategic planning Communication skills Problem solving Process design Business reviews Data analysis Cross-functional collaboration Client advocacy Enterprise sales Consulting

About the Role

Equifax is seeking a Customer Success Manager to join their Enterprise Alliances team. This role focuses on optimizing the customer experience lifecycle, managing post-sales programs, and ensuring clients realize value from Equifax solutions, driving adoption and retention.

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