CSM Jobs
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Technical Account Manager

Roku

Hybrid (Santa Monica, California) Senior Level $130k - $160k/yr 6 Benefits 4 Perks
Posted Today

Skills

Technical Account Management Programmatic Advertising Header Bidding CTV VAST VPAID VMAP SQL Analytics oRTB Python JSON XML Postman Freewheel GAM

About the Role

Roku is the #1 TV streaming platform in the U.S., aiming to power every television globally. This role involves managing technical relationships with advertising publisher partners, ensuring operational excellence and driving optimization for the ad platform.

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Senior Customer Success Manager - Federal

Chainguard

Remote (United States - Remote) Senior Level $165k - $165k/yr 4 Benefits 4 Perks
Posted Today

Skills

Customer Success Public Sector Supply Chain Security DevSecOps AppSec Security Infrastructure Containers Regulatory Compliance Vulnerability Management Software Development Lifecycle Technical Account Management Relationship Management Onboarding Strategic Planning Cloud Computing Linux

About the Role

Chainguard is a trusted source for open-source software, providing hardened and secure builds to organizations. The Senior Customer Success Manager will be the primary post-sales contact for Federal customers, managing their onboarding, implementation, and adoption to drive successful outcomes.

Feathery

Wealth Customer Success Manager

Feathery

Remote (United States) Mid Level 3 Benefits 2 Perks
Posted Today

Skills

Customer success Implementation Wealth management Workflow automation CRM data mapping SaaS Project management Client onboarding Technical integration Relationship management Operational consulting Data architecture Compliance API Advisor operations

About the Role

Feathery automates data intake workflows for insurance companies, with a growing focus on the wealth management sector. This role partners with clients to ensure successful platform adoption and seamless integrations, optimizing key operational workflows.

CelerData

Technical Account Manager (DE Track)

CelerData

Onsite (Menlo Park, California) Mid Level
Posted Today

Skills

Technical Account Management SQL Data Engineering Query Optimization Database Administration Distributed Data Processing Cloud Platforms Performance Tuning Customer Success Data Modeling OLAP Star Schema Snowflake Schema Technical Troubleshooting Stakeholder Management

About the Role

CelerData is seeking an experienced Technical Account Manager to be the primary technical point of contact for strategic customers, guiding them through onboarding, adoption, and optimization of their data analytics platform. This role involves acting as a customer advocate by synthesizing technical feedback for internal product and engineering teams.

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Customer Success Manager

Stripe

Onsite (New York, New York) Senior Level
Posted Today

Skills

Enterprise relationship management Technical account management Business strategy Analytical skills Presentation skills Project management Customer success Stakeholder management Payments industry knowledge Strategic planning Consulting Data analysis Product adoption Retention strategy Communication Time management

About the Role

Stripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. The Customer Success Manager will manage enterprise clients, driving product adoption, retention, and growth by serving as a trusted advisor and optimizing user experience.

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Client Success Manager

Gartner

Hybrid (Irving - 6011 Connection, Texas) Mid Level $70k - $101k/yr 6 Benefits 2 Perks
Posted 1 day ago

Skills

Client relationship management Communication Collaboration Prioritization Critical thinking Influencing Customer satisfaction Account management Business analysis Strategic planning Onboarding Performance metrics

About the Role

Gartner guides leaders who shape the world by providing actionable, objective business and technology insights. As a Client Success Manager, you will build and manage client relationships to ensure they receive maximum value from their Gartner subscription, driving satisfaction and retention.

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Nuuly Customer Success Associate (Full-Time Temporary, Monday-Friday 9:00 AM - 5:00 PM EST)

Nuuly

Remote (PA, PA) Entry Level $15 - $15/hr 5 Benefits 2 Perks
Posted 1 day ago

Skills

Customer Service Communication Attention To Detail Problem Solving Chat Support Email Support Subscription Management Billing Inquiries Conflict Resolution Empathy

About the Role

Nuuly is seeking a Customer Success Associate to provide frontline support for routine customer inquiries via chat and email. This role is crucial in guiding customers through their shopping experience and supporting the team in building a successful brand.

Vaniam Group

Associate Account Coordinator - Independent Contractor (Temp to Perm)

Vaniam Group

Onsite (United States) Contract Entry Level
Posted 1 day ago

Skills

Project management Time management Organizational skills Communication Proofreading Microsoft Office Suite Zoom Administrative support Scheduling Attention to detail

About the Role

This entry-level Associate Account Coordinator role provides operational support and hands-on experience in account coordination within a dynamic team. You will contribute to the success of internal teams by managing project timelines, scheduling, and creating client-facing deliverables.

First Advantage

Customer Success Partner, Retail, Hospitality & Entertainment Vertical (US Remote)

First Advantage

Remote (Atlanta, GA) Mid Level $75k - $95k/yr 5 Benefits 2 Perks
Posted 1 day ago

Skills

Account management Consultative sales Strategic account planning Revenue growth Program management Client relationship management Contract management Background screening Problem solving Time management Communication skills MS Office Sales strategy Business analysis Cross-functional leadership

About the Role

First Advantage is a leading provider of background screening solutions for Fortune 100 and Global 500 brands. The Customer Success Partner will manage strategic accounts within the Retail, Hospitality, and Entertainment vertical to drive revenue growth and maintain service levels.

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Customer Renewals Specialist

Automation Anywhere

Remote (US CA Remote, California) Mid Level $120k - $150k/yr 3 Benefits 3 Perks
Posted 1 day ago

Skills

Renewal management Account management Software sales SaaS Subscription sales Salesforce.com Problem-solving Presentation skills Communication skills Outbound sales Customer success Contract operations AI Automation APA

About the Role

Automation Anywhere is a leader in Agentic Process Automation (APA), transforming work with AI-powered solutions. As a Customer Renewal Specialist, you will play a pivotal role in ensuring clients maximize value from our innovative solutions and drive revenue growth.

Aiwyn

Enterprise Customer Success Manager

Aiwyn

Remote (United States) Mid Level 6 Benefits 4 Perks
Posted 1 day ago

Skills

Customer success Renewal management Account management SaaS Enterprise software Strategic planning Data analysis Negotiation Stakeholder management HubSpot Salesforce Gainsight ChurnZero Customer onboarding Risk mitigation

About the Role

Aiwyn is a fast-growing SaaS company building the first complete platform for modern accounting firms. This role is for an experienced Enterprise Customer Success Manager to drive retention and growth within their strategic enterprise customer base.

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Supplier Onboarding Specialist

Booz Allen Hamilton

Hybrid (McLean, Virginia) Entry Level $48k - $98k/yr 5 Benefits
Posted 1 day ago

Skills

Supplier onboarding Data management Supply chain operations Microsoft Office Data integrity Compliance Analytical skills Problem-solving Time management Organizational skills Communication skills Interpersonal skills Documentation Risk management Master data management

About the Role

Support end-to-end onboarding activities for new suppliers, ensuring accurate setup and compliance with internal policies and SOX controls. Collaborate with stakeholders to facilitate a seamless onboarding experience and maintain high-quality supplier master data.

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Client Success Manager

Aderant

Remote (Remote - United States) Senior Level 1 Perks
Posted 1 day ago

Skills

Customer Success Professional Services B2B SaaS Risk Management Value Realization Cross-functional Coordination Salesforce Gainsight Totango Client Advocacy Data Analysis Relationship Management Strategic Planning Project Management Communication Problem Solving

About the Role

Aderant is a global software company dedicated to empowering law firms and professional services organizations to run better businesses through comprehensive management solutions. This role focuses on ensuring clients achieve meaningful business outcomes by driving adoption, realizing value, and proactively managing risks.

Fullstory

Principal Customer Success Manager

Fullstory

Remote (Atlanta, GA) Senior Level $157k - $176k/yr 3 Benefits 6 Perks
Posted 1 day ago

Skills

Customer Success Management Strategic Consulting Account Management Retention Growth Strategy Risk Mitigation Executive Business Reviews Product Adoption SaaS Platforms Data Analysis Problem Solving Communication Relationship Building Change Management Stakeholder Management AI Tools

About the Role

Fullstory is a leading behavioral data platform that transforms how businesses understand and improve their digital experiences. As a Principal Customer Success Manager, you will be a trusted advisor for high-value enterprise accounts, driving product adoption, retention, and growth.

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Training and Onboarding Specialist

VITRA Health

Onsite (Boston, MA) Mid Level $71k - $74k/yr
Posted 1 day ago

Skills

Onboarding Training and development Learning management system EHR Compliance Regulatory requirements Healthcare Instructional design Adult learning Clinical leadership Documentation Employee retention Customer service Multimedia course development Reporting Budget management

About the Role

VITRA Health is seeking a Training and Onboarding Specialist to ensure all employees are effectively onboarded and developed to provide high-quality, person-centered care. This role involves managing the learning management system, designing training programs, and ensuring compliance with regulatory standards.

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Technical Account Manager, National Security, National Security - ES US-ADC

Amazon

Onsite (Herndon, Virginia) Mid Level $131k - $177k/yr 9 Benefits 2 Perks
Posted 1 day ago

Skills

Technical account management Cloud computing AWS services Risk management Strategic planning Customer advocacy Distributed systems Technical leadership Security clearance Operational support Architecture design Communication Problem solving Data analysis Infrastructure management

About the Role

Join Amazon Web Services (AWS) Enterprise Support as a Technical Account Manager, serving as a strategic technical advisor to National Security customers. You will help optimize their AWS environments, drive service adoption, and ensure operational health.

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Corporate Account Coordinator

Arcwood Environmental, LLC

Hybrid (Indianapolis, IN) Mid Level $27/yr+
Posted 1 day ago

Skills

Account Management Customer Support Waste Management Regulatory Compliance Profitability Analysis Data Collection Technical Resource Contract Management Vendor Negotiation Business Development Customer Satisfaction Reporting Safety Standards Problem Solving

About the Role

Arcwood Environmental has been managing waste responsibly for over 50 years, protecting people and the environment. The Corporate Account Coordinator will act as the primary point of contact for assigned accounts, managing customer support, waste profiling, and regulatory compliance.

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Senior Customer Success Manager, Enterprise

Autodesk

Remote (AMER - United States - Texas - Offsite/Home, Michigan) Senior Level $75k - $135k/yr 4 Benefits 3 Perks
Posted 1 day ago

Skills

Customer success Account management Consulting Strategic planning Executive presence Stakeholder management Adoption driving Retention Value realization Data-driven decision making Relationship building Risk mitigation Business reviews Cross-functional collaboration

About the Role

Autodesk is seeking a Senior Customer Success Manager to drive product adoption and value realization for strategic enterprise accounts. You will act as a trusted advisor to executive stakeholders, ensuring measurable ROI and long-term customer success.

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Sr. Customer Success Manager

F5

Remote (F5 Tower, Colorado) Senior Level $114k - $171k/yr 1 Benefits
Posted 1 day ago

Skills

Customer Success BIG-IP NGINX Load balancers Application delivery Application security Cloud networking Multi-cloud environments Relationship management Strategic planning Data analysis Technical onboarding Renewal management Cross-functional collaboration Problem-solving Communication

About the Role

F5 empowers organizations to create, secure, and run applications that enhance digital experiences. As a Customer Success Manager, you will guide customers through their journey, ensuring they maximize value and achieve successful business outcomes.

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Insurance - Client Experience & Onboarding Specialist (Remote)

Integrity

Remote (Fort Lauderdale, Florida) Mid Level $50k - $60k/yr 12 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Service Communication Skills Time Management Organizational Skills Multi-tasking CRM Tools Data Integrity Problem Solving Collaboration Email Management

About the Role

Plan Advisors, an Integrity company, supports agent business growth by providing financial and technology needs. The Client Experience Onboarding Specialist ensures a seamless onboarding experience for agents by providing accurate and timely support regarding health insurance carriers and contracting status.

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