CSM Jobs
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General Manager, Technical Account Manager (Inventory)

The Trade Desk

Onsite (Chicago, California) Senior Level $221k - $405k/yr 10 Benefits 3 Perks
Posted 1 day ago

Skills

Technical Account Management Strategic Planning Supply-side Specialization Leadership Relationship Management Program Management Portfolio Leadership API Knowledge Technical Architecture Stakeholder Alignment Cross-functional Collaboration AI Adoption Capacity Planning Executive Communication Operational Execution Technical Consulting

About the Role

The Trade Desk is a global technology company and the world's leading independent platform for digital advertising. This role leads the Inventory Technical Account Management organization, responsible for scaling technical partnerships across the supply ecosystem and aligning with company priorities.

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Senior Customer Success Manager

Hewlett Packard Enterprise

Remote (All, Pennsylvania, United States of America, North Carolina) Senior Level $132k - $312k/yr 2 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Management Strategic Account Management Cloud Operating Models Project Management Relationship Building Upselling Cross-selling Customer Onboarding Stakeholder Engagement Financial Metrics Analysis Public Cloud Architecture ITIL/ITSM Agile DevOps Strategic Guidance Conflict Resolution

About the Role

Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data. The Senior Customer Success Manager will act as a trusted advisor to clients, driving digital transformation and maximizing the value of HPE solutions.

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Senior Customer Success Manager

Hewlett Packard Enterprise

Remote (All, Pennsylvania, United States of America, North Carolina) Senior Level $132k - $312k/yr 2 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Management Strategic Account Management Cloud Operating Models Project Management Program Management Upselling Cross-selling Stakeholder Engagement Customer Onboarding Financial Metrics Analysis Public Cloud Architecture ITIL/ITSM Agile DevOps Relationship Building Strategic Planning

About the Role

Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data. As a Senior Customer Success Manager, you will be a trusted advisor to strategic customers, guiding them to maximize the value of HPE solutions and drive their digital transformation.

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Senior Customer Success Manager

Hewlett Packard Enterprise

Remote (All, Pennsylvania, United States of America, North Carolina) Senior Level $132k - $312k/yr 2 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Success Management Strategic Account Management Cloud Operating Models Project Management Upsell and Cross-sell Stakeholder Engagement Customer Onboarding Financial Metrics Analysis Public Cloud Architecture ITIL/ITSM Agile DevOps

About the Role

Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data. The Senior Customer Success Manager will act as a trusted advisor to clients, driving adoption of HPE solutions and supporting their digital transformation journey.

Snowflake

Senior Manager, Technical Account Management

Snowflake

Onsite (New York, New York) Senior Level $192k - $252k/yr
Posted 1 day ago

Skills

Technical Account Management People Management Post-Sales Strategy Customer Success Data Warehousing Data Engineering Cloud Computing Stakeholder Management Strategic Planning Technical Sponsorship Executive Presentation Risk Mitigation

About the Role

Snowflake is powering the era of the agentic enterprise and is seeking AI-native thinkers to reinvent how work gets done. This role involves leading a team of Technical Account Managers to drive post-sales technical strategy for strategic customers, accelerating their growth and advocating for their needs.

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Customer Success Manager - Federal

Legion Intelligence

Remote (Washington DC (Remote), District of Columbia) Senior Level $150k - $230k/yr 1 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management Project Management Customer Onboarding Technical Communication Cross-functional Collaboration AI/ML Knowledge Stakeholder Management Churn Reduction Requirement Gathering

About the Role

Legion builds secure, reliable AI systems that optimize workflows for government and enterprise clients. This role involves advocating for federal customers, managing their requirements, and demonstrating the value of the Legion platform.

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Practice Customer Engineer, Networking, Google Cloud

Google

Onsite (Sunnyvale, CA) Senior Level $149k - $216k/yr 3 Benefits 1 Perks
Posted 1 day ago

Skills

Cloud Native Architecture Software-Defined Networking Network Virtualization Load Balancing DNS Virtual Private Networks Infrastructure-as-Code DevOps TCP/IP BGP Container Networking DDOS Protection CDN Prototyping Technical Presentation Network Security

About the Role

Google Cloud accelerates digital transformation for businesses globally by providing enterprise-grade solutions. As a Practice Customer Engineer specializing in Networking, you will be a technical expert driving the adoption of complex workloads and solving customer challenges.

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Customer Success Manager - Enterprise

Arctic Wolf

Hybrid (Eden Prairie, Minnesota) Senior Level $88k - $215k/yr 5 Benefits 3 Perks
Posted 1 day ago

Skills

Customer Success Account Management Sales Cybersecurity Consultative Selling Technical Aptitude Problem Solving Salesforce Data Security Communication Negotiation Customer Retention Growth Strategies Business Outcomes Process Improvement Team Collaboration

About the Role

Arctic Wolf is a high-growth cybersecurity company redefining security operations. This role involves managing enterprise customer relationships to drive retention and growth through consultative selling.

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Renewals Manager

Elastic

Remote (United States) Senior Level $128k - $202k/yr 3 Benefits 6 Perks
Posted 1 day ago

Skills

Renewals Management Account Management SaaS Subscription Business Negotiation Forecasting SFDC Customer Relationship Management Upselling Cross-selling Communication Skills

About the Role

Elastic, the Search AI Company, enables everyone to find answers in real time using all their data at scale. The Renewals Manager will ensure continued customer partnerships and satisfaction by securing renewals and identifying expansion opportunities within the customer success organization.

Hippocratic AI

Customer Success Executive, Forward Deployed

Hippocratic AI

Remote (United States) Senior Level $125k - $180k/yr
Posted 1 day ago

Skills

Customer Success Account Management Project Management Clinical Workflow Optimization Healthcare Implementation Relationship Building Stakeholder Management Cross-functional Collaboration Product Adoption Healthcare Regulatory Compliance Solution Configuration Training and Enablement

About the Role

Hippocratic AI is a leading generative AI company in healthcare, developing a safety-focused LLM to transform patient outcomes. This role involves serving as an embedded partner within healthcare systems to implement and scale AI solutions, driving adoption and measurable success.

Rasa

Senior Customer Success Engineer

Rasa

Remote (United States) Senior Level $120k - $175k/yr 5 Benefits 6 Perks
Posted 1 day ago

Skills

Rasa Conversational AI NLP LLM Python Full Stack Development Cloud Computing DevOps Kubernetes MLOps Machine Learning Customer Success Technical Guidance Strategic Advice Issue Resolution Stakeholder Management

About the Role

Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. As a Senior Customer Success Engineer, you will be the Rasa expert collaborating with enterprise customers to accelerate their adoption of Rasa's solutions and optimize their AI assistants.

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Manager, athenaPayer Customer Success

athenahealth

Hybrid (Boston MA, Massachusetts) Senior Level $97k - $165k/yr 6 Benefits
Posted 1 day ago

Skills

Customer Success Account Management Consulting Operations Healthcare Payers Clinical Data Exchange Interoperability Value-Based Care Reimbursement Stakeholder Management Data Analysis Communication Collaboration CRM Tools Problem Solving

About the Role

Join athenahealth to help create a thriving healthcare ecosystem. As a Manager, athenaPayer Customer Success, you will manage post-sale customer relationships and drive value realization for healthcare payers.

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Lead Customer Success Manager

Workiva Inc.

Remote (Remote - IA, Iowa) Senior Level $93k - $149k/yr 2 Benefits 3 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management Strategic Advising ROI Analysis Risk Mitigation Revenue Forecasting Consultative Selling Stakeholder Management Customer Onboarding Presentation Skills Time Management Prioritization

About the Role

Workiva is seeking a Lead Customer Success Manager to drive customer satisfaction and platform adoption for high-value accounts. This role involves serving as a strategic advisor to executives and collaborating with internal teams to ensure scalable customer success and maximize ROI.

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Customer Success Manager (CSM)

SafeBreach

Remote (United States) Senior Level $120k - $140k/yr 4 Benefits 5 Perks
Posted 1 day ago

Skills

Customer Success Account Management Cybersecurity Communication Technical Expertise Problem Solving Empathy Emotional Intelligence Time Management Data Analysis Stakeholder Management Customer Advocacy Onboarding Retention Strategies Engagement Collaboration

About the Role

Join SafeBreach, a leader in enterprise-grade exposure validation, as a Customer Success Manager. You will build and nurture lasting customer relationships, acting as a trusted advisor to ensure clients realize the full value of our groundbreaking cybersecurity technology.

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Senior Technical Account Manager

CTS

Hybrid (New York, New York) Senior Level $115k - $135k/yr 7 Benefits 4 Perks
Posted 1 day ago

Skills

Strategic Planning Technical Account Management Client Relationship Management IT Roadmap Development Budgeting (OPEX/CAPEX) Project Management Network Infrastructure Google Workspace Microsoft 365 Cloud Services Technical Proposal Writing Client Advocacy Communication Skills Excel/Google Sheets K-12 Sector Knowledge Risk Management

About the Role

CTS delivers comprehensive IT solutions to mission-driven organizations, specializing in nonprofits and educational institutions. As a Senior Technical Account Manager, you will be the primary advocate and trusted advisor for k-12 charter school clients, developing long-term IT roadmaps and strategic plans.

PointClickCare

(US) Sr. Provider Customer Success Manager - Enterprise Accounts

PointClickCare

Remote (Remote, USA) Mid Level $118k - $132k/yr 2 Benefits 1 Perks
Posted 1 day ago

Skills

Strategic Partnerships Data Analysis Relationship Building Project Management Time Management Analytical Skills CRM Tools SaaS EHR Consultative Support Account Planning Communication Skills

About the Role

PointClickCare is seeking a Sr. Provider Customer Success Manager to serve as a trusted advisor to enterprise healthcare clients, ensuring optimal adoption of their technology and alignment with organizational goals. This role focuses on managing strategic partnerships and identifying performance improvement opportunities.

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Client Success Manager

Carrum Health

Remote (United States) Mid Level $115k - $130k/yr 5 Benefits 4 Perks
Posted 1 day ago

Skills

Client Success Management Account Management Enterprise Relationship Management Upselling Cross-selling Client Retention Strategic Planning Stakeholder Influence Critical Thinking Problem Solving Storytelling Presentation Skills Operational Reporting Process Optimization Cross-functional Collaboration Healthcare Industry Knowledge

About the Role

Carrum Health is transforming healthcare by offering value-based care solutions to employers and members. This role is crucial for managing enterprise client relationships, driving engagement, and ensuring the successful implementation and renewal of their services.

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Customer Success Manager

ePlus Technology, inc.

Onsite (Irvine, California) Mid Level $75k - $120k/yr 5 Benefits 1 Perks
Posted 1 day ago

Skills

Customer Relationship Management Account Management IT Managed Services Client Communication Project Coordination Upselling Root Cause Analysis Onboarding Service Business Reviews People Management Operational Services Management Networking Business Communications Security Wireless Server Management

About the Role

Join ePlus as a Customer Success Manager, a role focused on managing client experiences and service delivery to ensure satisfaction and account growth. You will act as a strategic partner, advocating for client needs and coordinating with internal teams to drive value.

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Senior Customer Success Manager

Trustpilot

Hybrid (Denver, Colorado) Senior Level $95k - $110k/yr 3 Benefits 3 Perks
Posted 1 day ago

Skills

Customer Success Management Account Management Enterprise Relationship Building Product Adoption Churn Reduction NPS Improvement Strategic Onboarding Executive Communication Data Analysis CRM Management Stakeholder Management Customer Advocacy SaaS Strategy Risk Mitigation Business Value Realization Cross-functional Collaboration

About the Role

Trustpilot is a high-growth company building the universal symbol of trust through its review platform. As a Senior Customer Success Manager, you will be a strategic advisor to high-value enterprise customers, driving product adoption and maximizing retention.

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Renewals Specialist (Remote)

CrowdStrike

Remote (USA TX Remote, Texas) Mid Level $60k - $95k/yr 3 Benefits 2 Perks
Posted 1 day ago

Skills

Renewals Management SaaS Subscription Process Salesforce.com Salesforce CPQ MS Excel Account Management Customer Success Churn Risk Mitigation Forecasting Pricing and Packaging Contract Management Communication Skills Data Analysis Customer Service Proposal Building Cross-functional Collaboration

About the Role

CrowdStrike is a global leader in cybersecurity, protecting organizations with an advanced AI-native platform. This role involves partnering with account managers and customers to retain and expand revenue through accurate quoting and timely contract renewals, mitigating churn risks.

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