Terms and Conditions

1. Introduction

Welcome to Customer Success Manager Jobs, operated by Simple Garden LLC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of Customer Success Manager Jobs ("csmjobs.com"), including all content, features, and services offered through the site. Customer Success Manager Jobs is intended for users located in the United States. Job listings on this site are for positions based in the United States.

By accessing or using Customer Success Manager Jobs, you agree to be bound by these Terms, except where a provision expressly requires your affirmative acceptance (for example, during account creation or checkout). If you do not agree to these Terms, you may not use the site. We recommend that you also review our Privacy Policy, which describes how we collect and use your information.

2. Eligibility

You must be at least 18 years of age to use Customer Success Manager Jobs. By using the site, you represent and warrant that you meet this age requirement. If you are under 18, you may not access or use Customer Success Manager Jobs.

3. Account Registration

Some features of Customer Success Manager Jobs require you to create an account. Account creation is handled through third-party authentication providers (such as LinkedIn or Google). You are responsible for maintaining the security of your account and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used for unauthorized purposes.

4. Service Description

Customer Success Manager Jobs is a job search aggregator that collects and displays job listings from external sources. We provide links to third-party websites where jobs are originally posted. We are not an employer, staffing agency, or recruiter, and we do not guarantee that any job listing is accurate, current, or available.

We do not guarantee employment outcomes. The availability, accuracy, and completeness of job listings depend on third-party sources beyond our control.

5. Free and Paid Services

Customer Success Manager Jobs currently provides core job search features at no cost. We may introduce paid subscriptions or paid employer/recruiter services in the future. If paid offerings are launched, applicable pricing, billing intervals, renewal terms, and feature scope will be disclosed at checkout or in the applicable order form.

6. Payments and Refunds

As of the "Last updated" date shown on this page, paid subscriptions and paid services may not yet be available. If and when you purchase a paid subscription or service, you agree to pay all applicable fees disclosed at the time of purchase.

Unless otherwise required by law or expressly stated at checkout, all fees are non-refundable. If we offer any promotional refund policy (such as a money-back period or pro-rated refund), eligibility requirements and process details will be presented with the offer at the time of purchase.

7. Prohibited Conduct

You agree not to:

• Use the site for any unlawful purpose or in violation of any applicable laws
• Scrape, crawl, or use automated tools (including bots) to access, collect, or extract data from the site without our prior written consent
• Create fake accounts or misrepresent your identity or affiliations
• Harass, abuse, threaten, or intimidate other users
• Post or transmit spam, unsolicited communications, or fraudulent content
• Attempt to reverse engineer, decompile, or disassemble any part of the site
• Resell, redistribute, or commercially exploit data obtained from the site
• Use data from the site to build or support a competing service
• Interfere with or disrupt the site, servers, or networks connected to the site
• Circumvent any security or access controls

8. Intellectual Property

All content, design, graphics, logos, trademarks, and software on Customer Success Manager Jobs are the property of Simple Garden LLC or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the site without our prior written consent.

By uploading content to Customer Success Manager Jobs (such as resumes or profile information in the future), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content in connection with providing our services. You retain ownership of your content.

9. User Content

You are solely responsible for any content you upload, post, or otherwise make available through Customer Success Manager Jobs. By submitting content, you represent that you have the right to do so and that your content does not violate any law or the rights of any third party.

We reserve the right to remove any user content at our sole discretion, including content that we believe violates these Terms, infringes intellectual property rights, or is otherwise objectionable.

10. Employer and Recruiter Terms

If you use Customer Success Manager Jobs as an employer or recruiter, you additionally agree to:

• Post only accurate and truthful job listings that represent real, currently available positions
• Comply with all applicable employment and anti-discrimination laws
• Contact candidates responsibly and only for legitimate employment purposes
• Handle candidate data in accordance with applicable data protection laws and our Privacy Policy
• Not share candidate data with unauthorized third parties

We reserve the right to remove job listings or terminate employer/recruiter accounts that violate these Terms.

11. Profile Sharing and Candidate Data

If you opt in to share your profile with employers and recruiters, limited profile information (such as your name, skills, and job preferences) may be made visible to authorized employers and recruiters on Customer Success Manager Jobs.

Employers and recruiters who receive access to candidate profiles may use that information solely for legitimate employment purposes. They may not resell, redistribute, or use candidate data for any purpose unrelated to evaluating candidates for employment opportunities. You may withdraw your consent to profile sharing at any time through your account settings.

12. AI-Powered Features

Customer Success Manager Jobs uses artificial intelligence to power certain features, including search query processing and job matching. AI-generated results are provided for informational purposes and may not always be accurate or complete. You should independently verify any information before relying on it.

We configure AI providers to minimize data retention and to prohibit model training on our data where those controls are available. However, providers may retain limited operational metadata or logs for security, abuse prevention, billing, or legal compliance according to their own terms.

13. Third-Party Links and Services

Customer Success Manager Jobs contains links to third-party websites where job listings are originally posted. We are not responsible for the content, accuracy, privacy practices, or availability of these third-party sites. Your interactions with third-party sites are governed by their respective terms and policies.

The inclusion of a link to a third-party site does not imply our endorsement of that site or its content.

14. Copyright and DMCA

We respect the intellectual property rights of others. If you believe that content on Customer Success Manager Jobs infringes your copyright, please submit a written copyright notice with the following information:

• A description of the copyrighted work you claim has been infringed
• A description of where the allegedly infringing material is located on the site
• Your contact information (name, address, phone number, and email)
• A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner
• Your physical or electronic signature

Send copyright notices to: [email protected]

15. Disclaimer of Warranties

Customer Success Manager Jobs is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the site will be uninterrupted, error-free, or secure. We do not warrant the accuracy, completeness, or timeliness of any job listings or other content on the site. Job listings are sourced from third parties and may contain errors or may no longer be available.

16. Limitation of Liability

To the maximum extent permitted by law, Simple Garden LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of Customer Success Manager Jobs, including but not limited to loss of profits, data, or goodwill.

Our total liability for any claims arising from or related to these Terms or your use of Customer Success Manager Jobs shall not exceed the amount you paid to us in the 12 months preceding the event giving rise to the claim. If you have not paid us anything, our maximum liability is $100.

17. Indemnification

You agree to indemnify, defend, and hold harmless Simple Garden LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from or related to your use of Customer Success Manager Jobs, your violation of these Terms, or your violation of any rights of a third party.

18. Dispute Resolution

If you affirmatively accept these Terms (for example, by checking an "I agree" box during account registration or checkout), any dispute arising from or relating to these Terms or your use of Customer Success Manager Jobs will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in Sheridan, Wyoming, or remotely at the arbitrator's discretion.

If you have not affirmatively accepted these Terms, this arbitration provision does not apply to you.

Opt-Out Right

If arbitration applies to you under this section, you may opt out by sending written notice to [email protected] within 30 days of your first affirmative acceptance of these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

Class Action Waiver

To the extent permitted by law, and where arbitration applies, any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Simple Garden LLC.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

19. Termination

We reserve the right to suspend or terminate your access to Customer Success Manager Jobs at our sole discretion, at any time, and without prior notice or liability, for any reason, including if we believe you have violated these Terms.

Upon termination, your right to use the site ceases immediately. Sections of these Terms that by their nature should survive termination (including but not limited to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) shall survive.

20. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page and post the updated Terms on this site. Non-material changes are effective when posted.

For material changes, we will provide reasonable notice (for example, by posting a notice on the site and, where available, by email) and the changes will become effective no earlier than 30 days after notice. Your continued use of Customer Success Manager Jobs after the effective date constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the site.

21. Contact Us

If you have questions or concerns about these Terms, contact us at: