Renewal Coordinator Specialist

Job Description:

Join Florida’s leading provider of specialty pest control services 

Turner Pest Control is looking to add a goal oriented individual, who is organized, disciplined, hardworking, and eager to join a great culture, a great company, and start a new career. This position requires an individual with successful verbal skills that can multi-task and retain customers for their annual termite renewal. Requires effective appointment scheduling and navigating multiple calendars. Providing excellent customer service with a friendly and positive attitude is a must! 

Responsibilities: The successful candidate will be responsible for (but not limited to): 

· Possess strong verbal communication skills 

· Manage a high volume of calls, emails, and voicemails 

· Make 50-80 outbound calls per day to schedule renewal appointments 

· Accurately input data into an industry specific computer program 

· Manage multiple schedules dedicated to various territories 

· Resolve customer inquiries and problem solving 

· Achieve goal for close rate on scheduling 

Competencies: 

· Customer Focus 

· Time Management 

· Communication Proficiency 

· Teamwork 

· Problem Solving 

Required Education: 

· High school diploma or equivalent 

Work Environment: 

This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to sit at a desk and use the computer for long periods of time. 

Position Type and Expected Hours of Work: 

This is a full-time, 40-hour per week position. Days of work are Monday through Saturday. Daily schedule will be assigned at time of hire, shift assignment will be between 7:30 a.m. and 7:00 p.m. 

Why work for Turner Pest Control? 

We offer: 

HEALTH BENEFITS 

· Medical, dental and vision coverage 

· Company-paid life insurance 

· Company-paid short-term disability 

· Optional supplemental benefits 

· Enrollment eligibility begins first of the month following date of hire 

FINANCIAL ASSURANCE 

· 401(k) plan with company match of 4% 

· Immediate enrollment eligibility 

· Convenient direct paycheck deposit 

· Team Member reward and recognition program 

AND MORE 

· Eight (8) paid holidays 

· Paid time off eligibility begins the first day of employment 

· Team Member discount on our services 

· Team Member referral bonuses 

· Opportunities to participate in community events 

Turner Pest Control is an Equal Opportunity Employer 

Turner Pest Control is a drug free workplace 

A pre-hire compliance screening and background screening will be conducted. 

Turner Pest Control is committed to the full inclusion of all qualified individuals. As part of this commitment, Turner Pest Control will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Recruiting Department at 904-355-5300. 

About Turner Pest Control: 

We began in 1971 as a friendly, family-run business. 50 years later, that’s still how we operate. The technology may change, but our commitment to our neighbors never will. In 2018, Turner Pest Control became a part of Anticimex, a $6 billion global pest control organization with a mission of being the leader in modern pest management. Our company culture embraces growth, technology, and integrity as we strive to become the global leader in pest control. 

Today, we’re one of the fastest-growing companies in Florida and South Georgia. We’re an industry leader ranked at number 41 of the Top 100 pest control companies in the nation. Turner Pest Control is a full-service company that prides itself on providing the highest quality lawn and pest management services to both residential and commercial customers. 

We’re also designated as a QualityPro Certified company, a distinction earned by less than three percent of U.S. pest control providers. Built on the principles of Business Operations, Environmental Stewardship, Consumer Relations and Technician Training, the QualityPro certification is a symbol of Turner Pest Control's commitment to protecting our customers, our people, and our environment.