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CloudShare

VP of Customer Success

CloudShare

Hybrid (Denver, Colorado) $175k - $200k/yr Full-time Senior Level 6 benefits + 3 perks
Posted 1 day ago

About the role

CloudShare is a fast-growing AI-first SaaS company delivering virtual hands-on labs for software experiences. They are seeking a VP of Customer Success to lead their global Customer Success organization, driving customer retention, product adoption, and expansion.

Skills

Customer Success Strategy Net Revenue Retention Gross Revenue Retention Customer Lifecycle Management Customer Segmentation Health Scoring Executive Sponsorship Cross-functional Collaboration SaaS Scaling Operational Planning Churn Reduction Account Management
Inova

Customer Success Account Manager

Inova

Hybrid (VA, United States) $73k - $120k/yr Full-time Mid Level 8 benefits + 4 perks
Posted 1 day ago

About the role

Inova Health is seeking a Customer Success Account Manager to join their Epic Community Connect team. This role involves collaborating with project teams to implement and maintain clinical applications within a leading healthcare system.

Skills

Project Management Customer Success Account Management Epic Community Connect Stakeholder Management Clinical Application Coordination Incident Monitoring User Acceptance Validation Governance Slicer Dicer Service Hub Operational Analysis
abra

Customer Success Manager

abra

Hybrid (Center, Center District) Full-time Mid Level
Posted 1 day ago

About the role

Abra Cloud is seeking a Customer Success Manager to join their team. This role focuses on managing and growing strategic customer accounts by acting as a trusted advisor to drive value and sustainable growth for Abra cloud.

Skills

Customer Success Management Account Management Salesforce AWS Cloud Technologies KPI Tracking Quarterly Business Reviews English Proficiency Stakeholder Management Pipeline Management Customer Experience
Check Point Software Technologies

Head of Customer Success Workspace Security (Technical)

Check Point Software Technologies

Onsite (Dallas, Texas) Full-time Senior Level 2 benefits
Posted 1 day ago

About the role

Check Point Software Technologies is a leading cybersecurity vendor protecting organizations globally with AI-powered solutions. This role leads a global team of Customer Engineers to drive retention and expansion within the Workspace Security portfolio, ensuring strategic accounts realize full product value.

Skills

People Leadership Customer Success Management NRR and GRR Management Executive Relationship Building Operational Excellence Strategic Account Management Cross-Functional Collaboration Resource Allocation Team Scaling Cybersecurity Strategy Customer Health Monitoring Portfolio Expansion
Cisco

Customer Success Splunk Platform Area TAM

Cisco

Remote (Richardson, Texas) $161k - $280k/yr Full-time Senior Level 7 benefits + 2 perks
Posted 2 days ago

About the role

Join Cisco as a Customer Success Platform Area TAM, a remote role supporting customers across the United States. You will be a Splunk expert, guiding account teams and customers on optimal platform use and value realization, while proactively resolving complex technical challenges.

Skills

Splunk Core Splunk Enterprise Splunk Cloud SPL (Search Processing Language) Technical Consulting Big Data Analytics Data Onboarding Splunk Architecture Bash Scripting Java Python .NET Cloud Migration Statistical Modeling Analytical Modeling Customer Success
L

Customer Success & Sales Representative

Lawn Doctor of Fleming Island and Oakleaf

Onsite (Jacksonville, FL) $44k - $66k/yr Full-time Mid Level 2 benefits + 8 perks
Posted 2 days ago

About the role

Lawn Doctor of Greater Jacksonville is seeking a customer-focused representative to join their growing team. This role involves educating homeowners, evaluating lawn conditions, and recommending customized treatment programs to convert leads into long-term customers.

Skills

Consultative Sales Customer Relationship Management Lawn Evaluation Lead Conversion Upselling Customer Service CRM Software Communication Skills Problem Solving Time Management Detail Oriented Estimation
Renasant Bank

Client Onboarding Specialist

Renasant Bank

Onsite (New Orleans, LA) $50k - $65k/yr Mid Level 8 benefits
Posted 2 days ago

About the role

Renasant Bank, a subsidiary of Republic Business Credit, is seeking a Client Onboarding Specialist to manage the end-to-end onboarding process for new clients. This role is crucial in ensuring compliance with credit policies and coordinating with various internal teams to facilitate client funding.

Skills

Client Onboarding Underwriting Support KYC Documentation Credit Analysis Problem Solving Critical Thinking Communication Skills Microsoft Word Microsoft Excel Google Workspace Customer Service Time Management Lien Searches Commercial Finance Asset-Based Lending Factoring
D-Fend Solutions

Customer Success Program Manager - DHS

D-Fend Solutions

Onsite (McLean, Virginia) Full-time Senior Level
Posted 2 days ago

About the role

D-Fend Solutions, a leader in counter-drone technology, is seeking a Program Manager to lead the delivery of advanced solutions to US federal government customers. This role involves overseeing complex projects to ensure airspace safety and national security.

Skills

Program Management Lifecycle Management Cybersecurity Coordination Configuration Control Warranty Tracking Contract Management IDIQ Management Proposal Generation Task Order Generation Government Reporting Compliance Management Secure Deployment
Applied Materials

Customer Engineer

Applied Materials

Onsite (Philadelphia, PA,US) Full-time Mid Level 3 benefits
Posted 2 days ago

About the role

Applied Materials is a global leader in materials engineering solutions, enabling the creation of virtually every new chip and advanced display in the world. This role serves as a direct liaison with customers to install, maintain, and upgrade cutting-edge equipment.

Skills

Equipment Installation Preventative Maintenance Corrective Maintenance Digital Analytics Technical Troubleshooting Electrical Schematics Mechanical Schematics Pneumatics Hydraulics Vacuum Systems Thermodynamics Digital Multimeters Microsoft Excel Microsoft Word Microsoft PowerPoint Customer Communication
H

Travel Customer Success Coordinator

Hopesglobalgetaways

Remote (Fairhope, Alabama) Full-time Entry Level 3 perks
Posted 2 days ago

About the role

Join a growing remote team focused on creating exceptional travel experiences. As a Travel Customer Success Coordinator, you will guide clients through their vacation planning and booking process, ensuring every detail is handled with care.

Skills

Customer Support Travel Planning Relationship Building Organization Multitasking Digital Communication Tools Problem Solving Itinerary Coordination Research Client Relations Booking Platforms Attention To Detail
Allied Universal

Onboarding Specialist

Allied Universal

Onsite (Salem, NH) Full-time Mid Level 10 benefits
Posted 2 days ago

About the role

Allied Universal is hiring an Onboarding Specialist to manage the new hire orientation process and ensure a positive introduction to the company. This role is crucial in setting the tone for new employees within the security professional experience.

Skills

New Employee Orientation Form I-9 Verification Applicant Tracking Systems Microsoft Office Administrative Support Multi-tasking Time Management Communication Skills Onboarding Compliance Tracking
Comcast

Principal Technical Customer Success Manager

Comcast

Onsite (Virtual) $116k - $272k/yr Full-time Senior Level 3 benefits + 3 perks
Posted 3 days ago

About the role

Comcast, a global media and technology company, is seeking a Principal Technical Customer Success Manager to drive end-to-end technical success for enterprise clients using their DataBee SaaS security solutions. This role involves implementing architectures, leading executive stakeholder interactions, and optimizing data platforms to enhance customer security and compliance.

Skills

Customer Experience (CX) Enterprise Architecture (EA) Root Cause Problem Solving Data Engineering Project Management SQL ETL Data Normalization Cyber Risk Reporting SaaS Stakeholder Management Technical Account Management Solution Consulting Cloud Object Storage SIEM GRC
HYPR

VP of Customer Success

HYPR

Onsite (Remote US) $225k - $250k/yr Full-time Senior Level 6 benefits + 3 perks
Posted 3 days ago

About the role

HYPR, a leader in identity assurance, is seeking a VP of Customer Success to build and manage a world-class customer success function. This role is pivotal in driving product adoption, customer retention, and revenue expansion within a mission-driven company focused on creating a passwordless world.

Skills

Strategic Planning Customer Retention Revenue Expansion Cross-functional Collaboration Customer Onboarding Product Adoption Negotiation Consensus Building Analytical Thinking Process Optimization Communication Presentation Skills Leadership Customer Empathy Recurring Revenue Models Post-sales Deployment
F

Customer Success Engineer (Federal) TS/SCI

Forward

Onsite (Maryland, Maryland) $220k - $245k/yr Full-time Senior Level 1 perks
Posted 3 days ago

About the role

Forward is transforming complex networks with its industry-first network digital twin, offering unparalleled visibility and agility. Join a growing team that is shaping the future of network reliability and security for leading enterprises and government agencies.

Skills

Post-sales Technical Leadership Network Troubleshooting Needs Analysis Business Justification Presentation Skills Analytical Problem-solving Strategic Thinking Customer Retention API Workflows Scripting
IQVIA

Associate Director, MedTech Customer Success

IQVIA

Remote (Parsippany, New Jersey) $86k - $239k/yr Full-time Senior Level 4 benefits + 1 perks
Posted 3 days ago

About the role

IQVIA MedTech provides solutions and services to medical device and in vitro diagnostics organizations, supporting their journey from concept to patient. The Associate Director, MedTech Customer Success role is key to ensuring high-quality delivery and client satisfaction for these critical accounts.

Skills

Client Delivery Account Management Delivery Governance Issue Management Analytical Skills Stakeholder Management Negotiation Relationship Building Cross-Functional Coordination Healthcare Analytics Project Management Customer Success
Palo Alto Networks

Chronosphere - Customer Success Architect

Palo Alto Networks

Remote (Remote - USA - NY, Massachusetts) $142k - $230k/yr Full-time Senior Level 2 benefits + 1 perks
Posted 3 days ago

About the role

Palo Alto Networks is seeking a Customer Success Architect to guide large customers in maximizing the value of the Chronosphere observability platform. This role involves building executive relationships, executing account plans, and driving platform adoption to achieve measurable business outcomes.

Skills

Customer Success Management Solutions Architecture Strategic Account Planning Executive Communication Project Management Stakeholder Management Observability Cloud-Native Environments Kubernetes Prometheus OpenTelemetry Distributed Systems Value-Based Storytelling Risk Mitigation Customer Enablement ROI Communication
Thomson Reuters

Senior Customer Success Manager, Legal Software

Thomson Reuters

Onsite (Frisco, Texas) $123k - $228k/yr Full-time Senior Level 14 benefits + 5 perks
Posted 3 days ago

About the role

Thomson Reuters is seeking a Senior Customer Success Manager to drive adoption and value realization for their AI-enabled legal software suite. This role involves managing a portfolio of enterprise customers, collaborating with internal teams, and ensuring customer success and growth.

Skills

Customer Success Management Enterprise Account Management Executive Presence Stakeholder Management Conflict Resolution Strategic Thinking Problem Solving Salesforce Gong Legal Technology Expertise Business Acumen Customer Success Plans Executive Business Reviews Value Realization Retention Strategy Expansion Strategy
Vercel

Senior Technical Account Manager

Vercel

Hybrid (Austin, Texas) $163k - $204k/yr Full-time Senior Level 1 benefits + 5 perks
Posted 3 days ago

About the role

Vercel is building the platform for the next era of software, where agents will build, extend, and operate products. As a Senior Technical Account Manager, you will be the primary technical owner for strategic enterprise customers, ensuring their success and orchestrating outcomes across Vercel's teams.

Skills

Technical Account Management Solutions Architecture Next.js Vercel Platform Architectural Guidance Cost Optimization Incident Triage Executive Communication Strategic Planning Stakeholder Management Post-Sales Relationship Management Technical Roadmap Development
Chainguard

Staff Customer Success Manager, Majors (Financial Services)

Chainguard

Remote (United States - Remote) $200k - $200k/yr Full-time Senior Level 4 benefits + 6 perks
Posted 3 days ago

About the role

Chainguard is a trusted source for open-source software, helping organizations build faster, stay compliant, and eliminate risk. As a Staff Customer Success Manager, you will be a strategic business partner for high-value financial services customers, driving measurable value and long-term account health.

Skills

Strategic Account Management Customer Success Executive Relationship Building Financial Services Domain Knowledge Regulatory Compliance Software Supply Chain Security Vulnerability Management DevSecOps Container Security Application Security Executive Presence Stakeholder Management Issue Management Consultative Selling Onboarding Strategic Planning
Probook

Enterprise Customer Success Manager

Probook

Onsite (New York City, New York) $160k - $200k/yr Full-time Senior Level 3 benefits + 5 perks
Posted 3 days ago

About the role

Probook is an AI Operating System for the home services industry, backed by top VCs. This role involves managing a portfolio of high-value enterprise accounts to drive retention and expansion, owning the entire post-deployment customer lifecycle.

Skills

Customer Success Management Account Management Churn Mitigation Revenue Expansion Project Management Executive Communication B2B SaaS Strategic Account Management Quarterly Business Reviews Stakeholder Management Health Scoring Business Case Development

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