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CSM Jobs
Zonatherm Products, Inc

Customer Success Coordinator

Zonatherm Products, Inc

Hybrid (Buffalo Grove, IL) $45k - $55k/hr Full-time Entry Level
Posted Today

About the role

Zonatherm Products provides mission-critical power and cooling solutions for industries like data centers and hospitals. The Customer Success Coordinator serves as the primary liaison for pre- and post-sales order administration, ensuring accurate data entry and exceptional customer service.

Skills

Customer Service Order Administration CRM Management Data Entry Microsoft Office Microsoft Excel Professional Communication Attention To Detail Process Documentation Customer Onboarding Cross-functional Collaboration Account Management
Salesforce

Customer Success Manager, Director - Core (Sales & Service) Clouds - TMT

Salesforce

Hybrid (California - San Francisco, North Carolina) $171k - $298k/yr Full-time Senior Level 7 benefits + 2 perks
Posted Today

About the role

Salesforce seeks a Director-level Customer Success Manager to drive strategic value and ROI for complex TMT sector accounts using Sales and Service Clouds. This role focuses on executive engagement, AI governance, and cross-functional leadership to ensure long-term customer retention and success.

Skills

Customer Success Management Sales Cloud Service Cloud TMT Industry Knowledge Strategic Account Management
Amperity

Lead Customer Success Manager

Amperity

Hybrid (New York, New York) $144k - $198k/yr Full-time Senior Level 2 benefits + 3 perks
Posted Today

About the role

Amperity is an AI-first Customer Data Cloud helping brands unify and activate customer data. This Lead CSM role guides enterprise clients through their lifecycle to drive platform adoption, value realization, and long-term growth.

Skills

Customer Success Management Enterprise Consulting Digital Transformation Data Infrastructure Marketing Technology Solution Architecture Stakeholder Management Strategic Planning Generative AI Storytelling Cross-functional Collaboration ROI Analysis Customer Adoption Account Management Consultative Selling Martech Workflows
SentiLink

Strategic Customer Success Manager

SentiLink

Onsite (United States) $160k - $190k/yr Full-time Senior Level 3 benefits + 3 perks
Posted Today

About the role

SentiLink provides innovative identity and risk solutions to prevent fraud for financial institutions. This role manages strategic relationships with bank and fintech clients, focusing on onboarding, consultative support, and driving business success in the fraud domain.

Skills

Customer Success Management Account Management Fraud Domain Expertise Identity Verification Client Onboarding Consultative Selling Salesforce Salesloft Strategic Account Management Cross-functional Collaboration
eClerx

Customer Success Integration Manager

eClerx

Onsite (Round Rock, Texas) $150k - $190k/yr Full-time Senior Level
Posted Today

About the role

eClerx is a leading provider of productized services and IT consulting. This role drives the end-to-end setup, deployment, and governance of enterprise technology platforms, acting as the primary liaison between clients and engagement managers.

Skills

Technical Program Management Platform Enablement Cloud Platforms GitLab Administration CI/CD Pipeline Management DevSecOps Agentic AI/ML Platforms Active Directory Identity Management Server Security PostgreSQL Stakeholder Management Agile Methodologies Risk Management Enterprise Architecture IT Governance
Google

Technical Account Manager, Cloud

Google

Onsite (Sunnyvale, CA) $114k - $164k/yr Full-time Senior Level 3 benefits + 2 perks
Posted Today

About the role

Google Cloud helps customers transform their businesses through secure, reliable, and scalable cloud technology. As a Technical Account Manager, you will lead customer adoption of Google Cloud products by providing technical guidance and managing transformation strategies.

Skills

Cloud Operations Customer Relationship Management Technical Implementation Cloud Consulting Stakeholder Management Escalation Management Public Cloud Migration IT Operations Service Architecture Problem Solving Client Management Strategic Roadmapping Technical Guidance Business Transformation Capacity Planning Product Release Management
Google

Technical Account Manager, Google Cloud Platform Consulting

Google

Onsite (Sunnyvale, CA) $114k - $164k/yr Full-time Senior Level 3 benefits + 2 perks
Posted Today

About the role

Google Cloud helps customers transform their businesses using secure, reliable, and scalable cloud technology. As a Technical Account Manager, you will guide clients through their cloud adoption journey, managing technical implementations and strategic roadmaps to ensure successful business transformation.

Skills

Cloud Operations Customer Relationship Management Technical Implementation Program Management Cloud Consulting Workload Migration IT Operations Database Systems Networking IT Security Application Development Service Architecture Cloud-Native Development Storage Systems Content Delivery Networks Client Management
GitLab

Customer Success Engineer, LATAM (Spanish, Portugese)

GitLab

Remote (Remote, Brazil) $105k - $158k/yr Full-time Mid Level 3 benefits + 3 perks
Posted Today

About the role

GitLab is a DevSecOps platform helping organizations accelerate software delivery and security. This Customer Success Engineer role provides technical guidance and enablement to customers in the LATAM region to ensure successful product adoption and value realization.

Skills

Customer Success DevSecOps Source Code Management Continuous Integration Continuous Delivery Agile Planning Technical Consulting Software Development Systems Engineering Spanish Fluency English Fluency Portuguese Fluency Technical Architecture Workshop Delivery Time Management Stakeholder Management
SentiLink

Enterprise Customer Success Manager

SentiLink

Remote (United States) $130k - $150k/yr Full-time Senior Level 3 benefits + 3 perks
Posted Today

About the role

SentiLink provides innovative identity and risk solutions to prevent fraud for financial institutions. The Enterprise Customer Success Manager role focuses on managing key banking and fintech accounts, driving onboarding, and ensuring long-term customer success through consultative support.

Skills

Customer Success Management Account Management Fraud Domain Expertise Client Onboarding Consultative Selling Relationship Management Salesforce Apollo Financial Services Knowledge Cross-functional Collaboration
Adaptive Security

Senior Customer Success Manager

Adaptive Security

Onsite (New York, NY) $135k - $150k/yr Full-time Senior Level 2 benefits + 3 perks
Posted Today

About the role

Adaptive is a well-funded cybersecurity startup protecting enterprises from AI-powered threats like deepfakes and smishing. This foundational role involves owning customer implementation, onboarding, and technical support to ensure clients achieve immediate value while shaping the company's scaling processes.

Skills

Customer Onboarding Technical Support Implementation Troubleshooting Cross-functional Collaboration Client Relationship Management Problem Solving Written Communication Verbal Communication Multitasking Prioritization SaaS Management
Rescale

Customer Success Engineer - Remote in the US

Rescale

Onsite (California) $110k - $150k/yr Full-time Mid Level 1 perks
Posted Today

About the role

Rescale is a leader in digital engineering and cloud HPC, helping enterprises accelerate product development through intelligent automation and applied AI. The Customer Success Engineer acts as a trusted technical advisor, managing customer relationships and driving the migration of workloads from on-premise to the cloud.

Skills

Customer Success Cloud HPC Technical Advising Deployment User Training Digital Transformation Technical Presentation Infrastructure Analysis Workflow Onboarding Problem Solving Project Management Scripting Languages
Exol

Customer Success Manager

Exol

Hybrid (USA Remote & Travel) $108k - $148k/yr Full-time Senior Level 6 benefits
Posted Today

About the role

Symbotic is redefining warehouse automation with AI-powered robotic technology for the world's largest retailers. The Customer Success Manager drives system performance and continuous improvement by analyzing operational data and acting as a liaison between customers and internal engineering teams.

Skills

Continuous Improvement System Engineering Root Cause Analysis KPI Development Data Analysis Cross-functional Leadership Customer Relationship Management AI Tools Advanced Excel PowerPoint Supply Chain Optimization Robotics Operations
Cherry Technologies, Inc.

Customer Success Manager

Cherry Technologies, Inc.

Remote (United States) $145k - $145k/yr Full-time Mid Level 3 benefits + 2 perks
Posted Today

About the role

Cherry is a fast-growing FinTech providing Buy Now, Pay Later solutions for medical practices. The Customer Success Manager partners with clients to drive retention and growth of transaction volume through engagement, training, and strategic advisory.

Skills

Customer Success Account Management Relationship Management Data Analysis CRM Forecasting Interpersonal Communication Problem Solving Troubleshooting Customer Retention Sales
Everbridge

Technical Account Manager (xMatters)

Everbridge

Onsite (United States) $118k - $140k/yr Full-time Mid Level 6 benefits + 2 perks
Posted Today

About the role

Everbridge seeks a Technical Account Manager to drive the deployment and adoption of its xMatters cloud-native Digital Operations solution. This role involves acting as a technical consultant to help clients realize maximum value through configuration assistance, strategic workshops, and incident management support.

Skills

Software Consulting Technical Account Management Project Management Client Relationship Management REST Web Services Java JavaScript XML ETL SaaS DevOps ITIL IT Service Management Incident Management Agile Problem Solving
Dragos

Senior Customer Success Manager

Dragos

Remote (United States) $140k - $140k/yr Full-time Mid Level 1 benefits + 1 perks
Posted Today

About the role

Dragos is the global leader in xOT cybersecurity, protecting critical infrastructure systems worldwide. This role serves as a trusted advisor to industrial clients, driving adoption and ensuring positive business outcomes through the Dragos Platform and WorldView Threat Intelligence.

Skills

Customer Success Management Account Management Renewal Management Churn Risk Management Cybersecurity Enterprise SaaS Relationship Building Technical Communication Customer Onboarding Value Realization SFDC ICS/OT Industry Knowledge
Datadog

Enterprise Customer Success Manager - Chicago/Denver

Datadog

Hybrid (Chicago, Illinois) $101k - $135k/yr Full-time Mid Level 5 benefits + 3 perks
Posted Today

About the role

Datadog is a leading observability and security platform for the AI era. This role involves driving product attachment and maintaining strong relationships with strategic enterprise customers to ensure a positive experience and measurable business results.

Skills

Customer Success Management Account Management Relationship Management Strategic Planning Data Analysis Project Management Cross-functional Collaboration Executive Communication Observability SaaS B2B Tech QBR Leadership Customer Onboarding Value Narrative Development Stakeholder Engagement
Ping Identity

Customer Success Executive

Ping Identity

Onsite (USA - Remote, Colorado) $120k - $135k/yr Full-time Senior Level 4 benefits + 2 perks
Posted Today

About the role

Ping Identity is a cybersecurity leader specializing in digital identity and access management for global enterprises. The Customer Success Executive serves as a technical expert, driving customer adoption, resolving complex incidents, and advocating for client needs to ensure business value realization.

Skills

Customer Success Management Identity And Access Management Cloud Solutions Enterprise Customer Relations Technical Consulting Strategic Communication Data Analysis Project Management SFDC Gainsight CRM Systems Software Development Process Design Methodologies Presentation Skills Leadership Technical Advisement
Modulate

Senior Customer Success Manager

Modulate

Hybrid (Somerville, Massachusetts) $128k - $128k/yr Full-time Mid Level 4 benefits + 3 perks
Posted Today

About the role

Modulate pioneers conversational voice intelligence to detect harm and prevent fraud in enterprise environments. This Senior Customer Success Manager role manages high-growth accounts, driving product adoption, renewals, and strategic partnerships to ensure long-term customer value.

Skills

Account Management Customer Success Enterprise Software REST APIs Strategic Planning Renewals Management Feature Adoption Cross-functional Collaboration Data-driven Presentation Solution Architecture Stakeholder Engagement Proof of Concept Technical Onboarding Contract Negotiation SaaS Conversational Intelligence
Nexus IT Inc

Client Success Manager

Nexus IT Inc

Hybrid (Salt Lake City, UT) $80k - $104k/yr Full-time Senior Level
Posted Today

About the role

Nexus IT is a premier managed IT and cybersecurity services provider helping organizations build secure, resilient technology environments. The Client Success Manager serves as a strategic partner to ensure client satisfaction, align IT roadmaps with business goals, and drive retention through proactive service delivery.

Skills

Client Relationship Management IT Account Management Strategic IT Planning Project Management Technical Documentation KPI Monitoring CRM M365 Administration Cybersecurity Practices Client Retention Service Delivery Improvement Stakeholder Collaboration
PowerSchool Group LLC

Senior Customer Success Manager

PowerSchool Group LLC

Onsite (Dallas, TX) $69k - $103k/yr Full-time Senior Level 8 benefits + 4 perks
Posted Today

About the role

PowerSchool is a global leader in cloud-based K-12 education software. The Senior Customer Success Manager ensures customer satisfaction and retention by managing renewals, mitigating churn, and collaborating cross-functionally to drive growth and operational excellence.

Skills

Customer Retention Churn Mitigation Cross-Functional Collaboration Renewal Forecasting Contract Negotiation Process Optimization Customer Advocacy Strategic Thinking Business Analysis Presentation Skills Microsoft Office AI for Business Analysis Salesforce SaaS K-12 Education Technology

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