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Fearless

IT Business Analyst & Customer Success Manager, (Consultant, Business & Product Delivery)

Fearless

Remote (Baltimore, Maryland) $85k - $139k/yr Full-time Mid Level 8 benefits + 8 perks
Posted 1 day ago

About the role

Fearless is a digital integration consultancy focused on government digital transformation. This role supports a federal agency's cloud-native data modernization initiative by managing customer lifecycle, onboarding, and adoption of enterprise data platforms.

Skills

Business analysis Customer success Stakeholder management Agile methodology Product management Scrum leadership Data modernization Cloud infrastructure CRM platforms Change management Data governance KPI reporting Workshop facilitation Technical training Requirements gathering User-centered design
Falconwood, Inc.

Customer Engagement Manager

Falconwood, Inc.

Onsite (Remote) $118k - $125k/yr Full-time Senior Level 1 perks
Posted 1 day ago

About the role

Falconwood, Inc. is a veteran-owned business providing IT consulting to the Department of Defense. This role serves as a liaison between the NEN Program Office and Navy stakeholders to manage IT service requirements and ensure successful project delivery.

Skills

Project Management IT Operations Management Contracts Management Data Analysis Public Speaking Microsoft Office Customer Relationship Management Information Assurance Network Transitions Stakeholder Engagement Strategic Planning Vendor Management Technical Liaison Requirement Analysis
Vontier

Customer Success Specialist

Vontier

Remote (Virtual, Virtual) $87k - $119k/yr Mid Level 10 benefits + 1 perks
Posted 1 day ago

About the role

Vontier is a global technology company powering the transportation sector. The Customer Success Specialist manages an assigned book of business to drive product adoption, retention, and revenue growth throughout the customer lifecycle.

Skills

Customer account management SaaS SAP Salesforce Churn zero Customer success Project management Upselling Cross-selling Relationship building Customer service Revenue growth Communication skills Time management Attention to detail Problem solving
Phenom People Pvt Ltd

Customer Value Manager (On-site 5 Days)

Phenom People Pvt Ltd

Onsite (Horsham, Pennsylvania) $90k - $100k/yr Full-time Senior Level 4 benefits + 2 perks
Posted 1 day ago

About the role

Phenom is an AI-powered talent experience platform helping organizations hire faster and retain longer. The Customer Value Manager drives platform adoption and retention by understanding customer business objectives and providing strategic recommendations to maximize value from the TXM platform.

Skills

Customer Success Customer Value Management SaaS Project Management Stakeholder Management Data Analysis Reporting Training Certification Business Strategy Customer Retention Adoption Planning Relationship Management Product Knowledge Value-based Selling
Phenom People Pvt Ltd

Customer Value Manager (Enablement) (On-site)

Phenom People Pvt Ltd

Onsite (Horsham, Pennsylvania) $90k - $100k/yr Full-time Senior Level
Posted 1 day ago

About the role

Phenom is an AI-powered talent experience platform helping organizations hire, develop, and retain talent. The Customer Value Manager drives platform adoption and value attainment for enterprise customers through strategic consulting and training.

Skills

Customer Value Management SaaS Adoption Strategic Consulting Project Management Business Acumen CRM Stakeholder Management Training Delivery Data Analysis Reporting Product Knowledge Customer Experience Enterprise Software Relationship Management Adoption Metrics
NOVO

Customer Success Manager

NOVO

Onsite (Dallas / Fort Worth, Texas) Full-time Mid Level 3 benefits + 1 perks
Posted 1 day ago

About the role

NOVO is an integrated technology partner in Dallas/Fort Worth providing AI advisory, cybersecurity, compliance, and Microsoft cloud services to small and mid-sized businesses. The Customer Success Manager owns post-sale relationships, driving adoption, retention, and expansion across the technology portfolio.

Skills

Customer Success Account Management Client Services Microsoft 365 Cybersecurity Cloud Technologies Regulatory Compliance Relationship Management Retention Upselling CRM Analytical Thinking Technical Communication Business Strategy Risk Management Project Management
Upwind Security

Technical Account Manager (US Remote)

Upwind Security

Onsite (San Francisco, CA) Full-time Mid Level 1 perks
Posted 1 day ago

About the role

Upwind is a cloud security platform providing runtime context for risk prioritization and posture insights. The Technical Account Manager serves as the primary customer contact, leading technical deployments, ensuring platform adoption, and partnering with sales to drive renewals and customer success.

Skills

Technical Account Management Cloud Infrastructure AWS GCP Azure Cybersecurity DevOps Customer Success Project Management SaaS Solution Architecture Communication Problem-solving Relationship-building Technical Deployment Strategic Planning
Constructor

Customer Success Enablement Manager

Constructor

Remote (United States) Full-time Senior Level 5 benefits + 4 perks
Posted 1 day ago

About the role

Constructor is a U.S.-based ecommerce search and discovery platform that powers over 1 billion queries daily for major brands like Sephora and Under Armour. The Customer Success Enablement Manager role focuses on building training playbooks, onboarding frameworks, and AI-enabled workflows to drive consistency and value realization for global Customer Success teams.

Skills

Customer success enablement Sales enablement Product enablement Program management Learning science Stakeholder management AI tool fluency Instructional design Content strategy Data-driven continuous improvement Onboarding Value-based selling Technical playbooks Learning analytics Cross-functional collaboration
Okta

Customer Success Executive

Okta

Onsite (San Francisco, California) $182k - $281k/yr Full-time Senior Level 6 benefits + 1 perks
Posted 2 days ago

About the role

Okta is the world's identity company securing identity to enable safe technology use. This role acts as a strategic advisor to enterprise clients, driving retention, business value, and executive alignment through proactive success planning and cross-functional collaboration.

Skills

Customer success Account management Consulting Relationship management Executive stakeholder development Strategic business reviews Problem-solving Communication skills Presentation skills Analytical skills Cross-functional collaboration Enterprise security SaaS Technical leadership
Microsoft

Principal Customer Success Account Manager (CSAM)

Microsoft

Onsite (United States) $106k - $272k/yr Full-time Senior Level 4 benefits + 1 perks
Posted 2 days ago

About the role

Microsoft's Customer & Partner Solutions team seeks a Principal Customer Success Account Manager to act as a strategic advisor for complex financial services customers. The role focuses on driving AI transformation, cloud adoption, and measurable business outcomes through executive partnerships and cross-functional orchestration.

Skills

Customer success management Strategic planning Cloud adoption AI transformation Executive stakeholder management Program management Financial services Digital transformation Governance Risk management Leadership Consulting Portfolio management Cybersecurity Data analytics Relationship management
Samsung Semiconductor

Technical Account Manager, DRAM Business Enablement

Samsung Semiconductor

Onsite (San Jose, California) $163k - $253k/yr Full-time Senior Level 6 benefits + 5 perks
Posted 2 days ago

About the role

Samsung Semiconductor is a global leader in chip manufacturing seeking a Technical Account Manager to drive design-in and qualification of DRAM memory solutions. This role focuses on engineering engagement, customer relationship management, and technical debugging to support data center, PC, and consumer applications.

Skills

Technical account management DRAM memory design Signal integrity Power integrity Timing analysis Semiconductor manufacturing System-level operation Memory controller Memory PHY Customer relationship management Technical program management Engineering debugging Product change notice Leadership Communication skills
Salesforce

Customer Success Manager, Senior Manager

Salesforce

Hybrid (Colorado - Denver, Colorado) $150k - $227k/yr Full-time Senior Level 9 benefits + 2 perks
Posted 2 days ago

About the role

Salesforce is seeking a Senior Customer Success Manager to serve as a trusted advisor for high-value customers, ensuring they achieve significant ROI through the Signature Success Plan. This role focuses on driving platform adoption, managing technical and business stakeholders, and leveraging AI tools to optimize customer outcomes within the SLED industry.

Skills

Customer success SaaS platform management Consulting Stakeholder management Salesforce Service Cloud Omni-channel Service Cloud Voice Digital engagement Field Service Lightning AI literacy Prompt engineering Data analysis Strategic planning Relationship management Technical advisory
Google

Customer Engineer III, Platform, Google Cloud

Google

Onsite (Addison, TX) $152k - $221k/yr Full-time Senior Level 1 benefits + 2 perks
Posted 2 days ago

About the role

Google Cloud is seeking a Customer Engineer to partner with sales teams as a trusted technical advisor. You will architect cloud solutions, drive technical wins, and help customers solve complex business challenges through Google's enterprise-grade technology.

Skills

Cloud native architecture Cloud engineering Virtualization Containerization Systems design Prototyping Debugging Infrastructure modernization Application modernization Data management Data analytics Cloud AI Networking Security Identity management Access control
Google

Customer Engineer III, Data Analytics, FSI, Google Cloud

Google

Onsite (New York, NY) $152k - $221k/yr Full-time Senior Level 2 perks
Posted 2 days ago

About the role

Google Cloud is seeking a Customer Engineer to drive technical wins for complex data analytics workloads and support the sales cycle. You will design unified data foundation architectures and provide critical feedback to engineering teams to influence product roadmaps.

Skills

Cloud Native Architecture Big Data Data Analytics Python Spark SQL Data Warehousing ETL ELT Data Governance Data Migration Cloud Computing Generative AI Predictive Analytics Technical Sales System Architecture
Google

Customer Engineer, Platform, Google Cloud

Google

Onsite (Cambridge, MA) $152k - $221k/yr Full-time Senior Level 1 benefits + 2 perks
Posted 2 days ago

About the role

Google Cloud is seeking a Customer Engineer to partner with sales teams and serve as a trusted technical advisor for customers. You will architect cross-pillar cloud solutions, drive technical wins, and help customers transform their businesses using Google's cutting-edge technology.

Skills

Cloud native architecture Cloud engineering Virtualization Containerization Systems design Infrastructure modernization Application modernization Data management Data analytics Cloud AI Networking Security Technical strategy Customer workshops Prototyping Debugging
Google

Customer Engineer III, Outcome, TMEG, Google Cloud

Google

Onsite (Los Angeles, CA) $152k - $221k/yr Full-time Senior Level 1 benefits + 2 perks
Posted 2 days ago

About the role

Google Cloud is seeking a Customer Engineer to drive customer value realization and revenue growth by orchestrating end-to-end deployment plans. This role involves providing technical leadership to resolve blockers, accelerate workload consumption, and ensure successful adoption of Google Cloud solutions.

Skills

Cloud native architecture Deployment planning Orchestration Change management Debugging Systems design Python Java Infrastructure modernization Application modernization Data management Data analytics AI Networking Migrations Security
Heartflow

Regional Customer Success Director - Southeast

Heartflow

Onsite (United States) $180k - $220k/yr Full-time Senior Level 3 perks
Posted 2 days ago

About the role

Heartflow is a medical technology company advancing the diagnosis of coronary artery disease using AI-driven cardiac imaging solutions. The Regional Customer Success Director leads a team to ensure successful adoption of the Heartflow One platform within the Southeast region.

Skills

Cross-functional leadership Problem-solving Operational excellence KPI management Customer success Medical imaging Cardiology Hospital workflows IT implementation Team management Strategic planning Conflict resolution Process improvement Communication Mentorship Quality management systems
Okta

Sr. Customer Success Manager

Okta

Onsite (Boston, Massachusetts) $151k - $207k/yr Full-time Senior Level 7 benefits + 1 perks
Posted 2 days ago

About the role

Okta is the world's identity company securing AI and human identities through trusted infrastructure. The Sr. Customer Success Manager acts as a strategic advisor to enterprise clients, driving retention, business value, and executive alignment while mobilizing cross-functional teams to resolve escalations.

Skills

Customer success Account management Consulting Relationship management Executive stakeholder development Strategic business reviews Problem-solving Orchestration Communication skills Presentation skills Analytical skills Enterprise security SaaS Technical advisory
Amazon

Sr. Technical Account Manager (TAM), WWPS Partners Public Sector (GDMC)

Amazon

Onsite (Arlington, Virginia) $153k - $207k/yr Full-time Senior Level 7 benefits + 1 perks
Posted 2 days ago

About the role

Join AWS Enterprise Support as a Technical Account Manager to serve as the principal technical advisor for enterprise customers. You will drive AWS adoption, ensure operational health, and provide strategic guidance to senior leadership while collaborating with internal engineering teams.

Skills

Cloud architecture Technical account management AWS services Distributed applications Risk management Strategic planning Customer advocacy Technical consulting Incident management Cloud infrastructure Enterprise support System operations Cloud optimization Technical leadership Stakeholder management
Google

Technical Account Manager, Google Cloud Consulting (Mandarin, English)

Google

Onsite (San Francisco, CA) $140k - $204k/yr Full-time Senior Level 2 benefits + 2 perks
Posted 2 days ago

About the role

Google Cloud is seeking a Technical Account Manager to lead the implementation and adoption of Google Cloud products for enterprise customers. This role involves managing strategic roadmaps, driving technical transformations, and acting as a primary advocate for customer needs across cross-functional teams.

Skills

Cloud Consulting Technical Account Management Cloud Operations Stakeholder Management Project Management Mandarin English Cloud Migration IT Operations Database Systems Networking IT Security Application Development Service Architecture Problem-solving Client Management

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