Onboarding Specialist

Make a Lasting First Impression.

At Texas Children's, every great employee experience starts with an exceptional welcome. As an Onboarding Specialist I, you'll play a key role in creating a seamless, engaging, and compliant onboarding experience for new hires and internal employees. As one of the first people our newest team members interact with, you'll help shape their first impression of Texas Children's by delivering a high-touch, customer-focused experience that reflects our mission, values, and culture.

This role is ideal for someone who thrives on building relationships, enjoys creating exceptional experiences, and has an eye for detail. Your ability to anticipate needs, communicate proactively, and ensure every step of the onboarding process is accurate and complete will help our new employees feel welcomed, supported, and ready to make a difference from day one.

Think you've got what it takes?

In this role, you will:

• Deliver an exceptional onboarding experience that helps every new employee feel welcomed, informed, and prepared for success.
• Champion an outstanding candidate and new hire experience by providing timely communication, anticipating needs, and ensuring every interaction reflects the Texas Children's culture of excellence.
• Coordinate pre-employment activities, including onboarding appointments, employment documentation, background screenings, health clearances, and orientation scheduling.
• Partner with recruiters, hiring leaders, Employee Health, Employee Relations, and other HR teams to ensure a smooth, compliant, and efficient onboarding process.
• Guide new hires through employment paperwork, including I-9 verification and onboarding requirements, while ensuring compliance with federal regulations and organizational policies.
• Coordinate and support New Employee Orientation by managing registrations, communications, attendance, and follow-up activities.
• Process employee transactions, including new hires, internal transfers, and other HR-related changes with accuracy and efficiency.
• Serve as a trusted resource by responding to questions from candidates, employees, recruiters, and leaders with professionalism and outstanding customer service.
• Ensure every step of the onboarding process is completed with exceptional attention to detail, maintaining compliance while delivering a seamless and personalized experience.
• Perform audits and quality reviews to verify the accuracy of employee records, onboarding documentation, and HR transactions.
• Support recruitment events, hiring fairs, and other Talent Acquisition initiatives as needed.
   

We're looking for someone who has:

• High school diploma or GED required.
• Two years of administrative, onboarding, Human Resources, or related experience preferred.
• A passion for delivering exceptional customer service and creating a positive candidate and employee experience.
• Exceptional attention to detail with a commitment to accuracy, quality, and compliance.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to build relationships across all levels of the organization.
• Strong problem-solving skills and the ability to work independently while exercising sound judgment.
• Experience with Microsoft Office applications and HRIS or applicant tracking systems preferred.
• The ability to maintain confidentiality while handling sensitive employee information with professionalism and discretion.

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.