Skip to content
CSM Jobs
Cisco

Renewals Specialist - Splunk - PubSec (Remote)

Cisco

Remote (Research Triangle Park, North Carolina) $79k - $139k/yr Full-time Mid Level 10 benefits + 4 perks
Posted 1 day ago

About the role

Cisco is revolutionizing how organizations connect and protect in the AI era with innovative solutions. This role focuses on managing customer renewals, ensuring recurring revenue strategies are met by building strong customer and partner relationships.

Skills

Renewals Management Technical Expertise Customer Relationship Management Pricing and Terms Negotiation Software Subscription Models Licensing Support Service Contracting Discovery Skills Closing Skills Value Proposition Development Analytics Programmatic Processes Cross-functional Collaboration Automation Platforms AI-enabled Systems Risk Mitigation
Priority Technology Holdings, LLC

Customer Success Manager

Priority Technology Holdings, LLC

Remote (Remote, US) $100k - $120k/yr Full-time Senior Level 5 benefits + 5 perks
Posted 1 day ago

About the role

Priority Technology Holdings is a leading financial technology company focused on accelerating cash flow and optimizing working capital for businesses. This role involves managing strategic customer relationships to drive adoption, revenue growth, and ensure long-term success.

Skills

Enterprise Customer Success Strategic Account Management Executive Relationship Building Revenue Growth Customer Adoption Consultative Selling Project Management CRM Proficiency Financial Forecasting Executive Communication Negotiation Cross-functional Leadership Business Case Development Risk Mitigation Strategic Planning Analytical Thinking
ServiceTitan

Customer Success Manager

ServiceTitan

Remote (US CA Remote, California) $71k - $115k/yr Full-time Mid Level 7 benefits + 5 perks
Posted 1 day ago

About the role

ServiceTitan is building the operating system for the trades, a critical industry underserved by technology. As a Customer Success Manager, you will ensure customers' success and satisfaction by building strong relationships and empowering them to achieve their business goals with the ServiceTitan platform.

Skills

Relationship Management Account Ownership Data Analysis De-escalation Problem Solving Written Communication Verbal Communication Project Management Product Training Time Management Customer Success Salesforce Gainsight Tableau ROI Analysis Churn Mitigation
Avesis

Renewal Specialist (entry level)

Avesis

Remote (Work From Home - AZ, Arizona) $18 - $30/hr Full-time Entry Level 9 benefits + 1 perks
Posted 1 day ago

About the role

Avesis, a leading provider of supplemental benefits, is seeking a detail-oriented Renewal Specialist to join their team. This entry-level remote role focuses on ensuring accuracy and timely completion of renewal processes, contributing to client retention and overall company success.

Skills

Detail-Oriented Time Management Communication Data Maintenance Quality Assurance Problem Solving Microsoft Office Excel Adobe Acrobat Smartsheet SharePoint OneNote HIPAA Compliance Customer Service Initiative Collaboration
Muck Rack

Pooled Customer Success Manager, SMB

Muck Rack

Remote (Remote (United States)) $55k - $60k/yr Full-time Entry Level 7 benefits + 7 perks
Posted 1 day ago

About the role

Muck Rack is a leading SaaS platform for public relations professionals, offering an AI-powered solution to streamline PR workflows. This role focuses on managing and supporting SMB customers within a collaborative, task-oriented team environment to drive adoption and retention.

Skills

Customer Success Onboarding Risk Mitigation Renewals Salesforce B2B SaaS Time Management Empathetic Communication Prioritization Upselling Marketo Outreach AI Tools Case Management Cross-functional Collaboration Customer Retention
Daktronics

Customer Success Specialist

Daktronics

Remote (United States) $22 - $27/hr Full-time Mid Level 1 perks
Posted 1 day ago

About the role

Daktronics designs, engineers, manufactures, and supports digital LED display technology and audio systems. As a Customer Success Specialist, you will guide subscription service customers through their lifecycle, focusing on onboarding, adoption, and retention to enhance their overall experience.

Skills

Customer Onboarding Customer Retention Data Analysis CRM Management Community Engagement Process Documentation Customer Relationship Management Technical Aptitude Cross-functional Collaboration Strategic Planning Communication Skills Organizational Skills
Go Echoes

Bilingual Customer Success Manager (SaaS) - FR & ENG - Remote

Go Echoes

Remote (Lebanon, Pennsylvania) Contract Mid Level 1 perks
Posted 1 day ago

About the role

Go Echoes is seeking an experienced Bilingual Customer Success Manager to manage a portfolio of French SaaS accounts, focusing on product adoption, retention, and expansion. The role involves acting as a strategic partner to clients, optimizing marketing campaigns, and leading onboarding processes.

Skills

Customer Success Management SaaS French Fluency English Fluency Account Management Churn Prevention WhatsApp Marketing Onboarding KPI Tracking AI Tools CRM Management Retention Marketing Customer Lifecycle Management A/B Testing Stakeholder Management Product Adoption
EBSCO Industries Inc

Customer Success Workforce Management Specialist

EBSCO Industries Inc

Remote (Birmingham, AL) Full-time Mid Level 1 perks
Posted 1 day ago

About the role

EBSCO Industries' Moultrie division, a leader in game feeders and cellular camera innovation, seeks a Workforce Management Specialist to own the end-to-end WFM function within their Customer Success team. This role is critical for optimizing agent deployment and ensuring exceptional customer experiences across voice and chat channels.

Skills

Workforce Management Forecasting Capacity Planning Intraday Management Scheduling Multi-channel Routing Data Analysis Service Level Management Utilization Tracking Excel Google Sheets SQL BI Tools Erlang C Modeling WFM Platform Administration Contact Center Operations
Uncapped

Customer Success Manager

Uncapped

Remote (Atlanta, Georgia) Full-time Mid Level 3 perks
Posted 1 day ago

About the role

Uncapped is a leading fintech provider of working capital to e-commerce companies, transforming how brands grow their revenue. This role focuses on managing customer relationships post-funding, ensuring they maximize value and driving revenue growth through renewals and upsells.

Skills

Customer Success Account Management Commercial Closing Financial Acumen CRM Management Analytical Skills Relationship Building Onboarding Churn Reduction Upselling Renewals Escalation Management NPS Tracking CSAT Improvement Time Management Proactive Communication
Pippin Title

Customer Success Manager

Pippin Title

Remote (Anywhere in the US) Full-time Mid Level 3 benefits + 1 perks
Posted 1 day ago

About the role

Pippin Title is a venture-backed real estate tech startup scaling its business with a remote-first culture. This role focuses on building client relationships, driving sales growth, and ensuring client success through effective onboarding and problem-solving.

Skills

Customer Success Management Relationship Building Client Onboarding CRM Management Strategic Planning Communication Skills Hubspot Real Estate Industry Knowledge Churn Reduction Sales Strategy Client Advocacy Data Reporting
AWL

Agency Customer Success Representative - Life and Health

AWL

Remote (Austin, Texas) Full-time Mid Level 1 benefits + 1 perks
Posted 1 day ago

About the role

AWL is a leading customer acquisition marketing company that helps clients in the US insurance industry. As an Agency Customer Success Representative, you will manage agency operations and policy sales, assisting clients with insurance coverage and enrollment.

Skills

Organization Skills Customer Service Listening Skills Attention To Detail Computer Skills Product Knowledge Sales
Cisco

Customer Success Splunk Platform Area TAM

Cisco

Remote (Mclean, Virginia) $171k - $280k/yr Full-time Senior Level 10 benefits + 3 perks
Posted 2 days ago

About the role

Join Cisco as a Customer Success Platform Area TAM, a remote role where you'll be a Splunk expert guiding customers and account teams to maximize the value of the Splunk platform. You will address complex technical challenges and contribute to customer success through strategic consulting and enablement.

Skills

Splunk Core Splunk Enterprise Splunk Cloud SPL (Search Processing Language) Splunk Architecture Data Onboarding Technical Consulting Big Data Analytics Bash Scripting Java Python .NET Database Management Cloud Migration Analytical Modeling Customer Success Management
H

Travel Customer Success Coordinator

Hopesglobalgetaways

Remote (Fairhope, Alabama) Full-time Entry Level 3 perks
Posted 3 days ago

About the role

Join a growing remote team focused on creating exceptional travel experiences. As a Travel Customer Success Coordinator, you will guide clients through their vacation planning and booking process, ensuring every detail is handled with care.

Skills

Customer Support Travel Planning Relationship Building Organization Multitasking Digital Communication Tools Problem Solving Itinerary Coordination Research Client Relations Booking Platforms Attention To Detail
IQVIA

Associate Director, MedTech Customer Success

IQVIA

Remote (Parsippany, New Jersey) $86k - $239k/yr Full-time Senior Level 4 benefits + 1 perks
Posted 4 days ago

About the role

IQVIA MedTech provides solutions and services to medical device and in vitro diagnostics organizations, supporting their journey from concept to patient. The Associate Director, MedTech Customer Success role is key to ensuring high-quality delivery and client satisfaction for these critical accounts.

Skills

Client Delivery Account Management Delivery Governance Issue Management Analytical Skills Stakeholder Management Negotiation Relationship Building Cross-Functional Coordination Healthcare Analytics Project Management Customer Success
Palo Alto Networks

Chronosphere - Customer Success Architect

Palo Alto Networks

Remote (Remote - USA - NY, Massachusetts) $142k - $230k/yr Full-time Senior Level 2 benefits + 1 perks
Posted 4 days ago

About the role

Palo Alto Networks is seeking a Customer Success Architect to guide large customers in maximizing the value of the Chronosphere observability platform. This role involves building executive relationships, executing account plans, and driving platform adoption to achieve measurable business outcomes.

Skills

Customer Success Management Solutions Architecture Strategic Account Planning Executive Communication Project Management Stakeholder Management Observability Cloud-Native Environments Kubernetes Prometheus OpenTelemetry Distributed Systems Value-Based Storytelling Risk Mitigation Customer Enablement ROI Communication
Chainguard

Staff Customer Success Manager, Majors (Financial Services)

Chainguard

Remote (United States - Remote) $200k - $200k/yr Full-time Senior Level 4 benefits + 6 perks
Posted 4 days ago

About the role

Chainguard is a trusted source for open-source software, helping organizations build faster, stay compliant, and eliminate risk. As a Staff Customer Success Manager, you will be a strategic business partner for high-value financial services customers, driving measurable value and long-term account health.

Skills

Strategic Account Management Customer Success Executive Relationship Building Financial Services Domain Knowledge Regulatory Compliance Software Supply Chain Security Vulnerability Management DevSecOps Container Security Application Security Executive Presence Stakeholder Management Issue Management Consultative Selling Onboarding Strategic Planning
Lumos

Enterprise Customer Success Manager

Lumos

Remote (United States) $160k - $180k/yr Full-time Senior Level 13 benefits + 3 perks
Posted 4 days ago

About the role

Lumos is redefining the identity and access management space with its Autonomous Identity Platform, an AI-powered solution that automates access control. As an Enterprise Customer Success Manager, you will be a key partner to strategic customers, ensuring their success and influencing the product roadmap.

Skills

Customer Success Management Enterprise Account Management Onboarding Retention Strategy GRR NRR Stakeholder Management Technical Communication Cross-functional Collaboration Strategic Planning QBR/EBR Delivery Consultative Advising
Docebo

Manager, Customer Success

Docebo

Remote (United States) $118k - $162k/yr Full-time Mid Level 2 benefits + 2 perks
Posted 4 days ago

About the role

Docebo is an AI-powered learning platform that helps organizations train employees, customers, and partners. As a Manager, Customer Success, you will lead a team to drive customer satisfaction, retention, and growth, directly impacting the company's global market success.

Skills

Leadership Customer Success Strategy KPI Management Cross-functional Collaboration Mentorship Strategic Relationship Management Process Optimization B2B Customer Management Written Communication Oral Communication Problem Solving Customer Retention Upselling Cross-selling
Chainguard

Senior Customer Success Manager - Federal

Chainguard

Remote (United States - Remote) $160k - $160k/yr Full-time Senior Level 4 benefits + 3 perks
Posted 4 days ago

About the role

Chainguard is a leading provider of secure open-source software, helping organizations build faster and eliminate risk. This role focuses on serving as the primary post-sales contact for Federal customers, driving their success through onboarding, implementation, and adoption.

Skills

Customer Success Management Public Sector Engagement Supply Chain Security DevSecOps AppSec Vulnerability Management Container Security Change Management Account Management Issue Management Stakeholder Management Cloud Computing Linux Regulatory Compliance Software Development Lifecycle Strategic Planning
OpenClinica LLC

Customer Success Team Lead

OpenClinica LLC

Remote (Needham, Massachusetts) $120k - $140k/yr Full-time Mid Level 1 perks
Posted 4 days ago

About the role

OpenClinica provides advanced technology and recruitment solutions to make clinical trials more efficient. This role leads the Customer Success team, managing the researcher journey from onboarding to study conclusion and mentoring associates.

Skills

Communication Skills Organization Detail-oriented Problem Solving Customer Success Account Management Clinical Trial Management Mentorship Social Media Marketing Canva

Finding more jobs