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SchooLinks

Customer Success Manager, Enterprise

SchooLinks

Remote (United States) $90k - $125k/yr Full-time Senior Level 5 benefits + 4 perks
Posted 1 day ago

About the role

SchooLinks is seeking a Customer Success Manager to lead complex district implementations and manage enterprise client relationships. The role focuses on driving engagement, usage, and renewal targets while providing strategic feedback to the product team.

Skills

Customer success SaaS Implementation Project management Relationship management Renewal management Salesforce Gainsight Data analysis Communication Problem solving Google suite Apple/Mac proficiency Strategic planning Multi-threading
PAR Technology

Associate Technical Account Manager

PAR Technology

Remote (Texas) $72k - $82k/yr Full-time Mid Level 1 perks
Posted 1 day ago

About the role

PAR Technology empowers global restaurant brands with comprehensive software and hardware solutions. As an Associate Technical Account Manager, you will serve as a trusted technical advisor, managing integrations and driving customer success within a fast-paced, collaborative environment.

Skills

Technical Account Management API Integration Postman SaaS Cloud Fundamentals AWS GCP Azure CI/CD Observability Jira Confluence JavaScript Node.js Python Technical Consulting
Array

Client Success Manager

Array

Remote (Canada) $80k/yr+ Full-time Mid Level 6 benefits + 5 perks
Posted 1 day ago

About the role

Array is a financial innovation platform helping digital brands and fintechs launch consumer products faster via embeddable widgets and APIs. The Client Success Manager role focuses on managing high-value accounts, driving revenue growth, and delivering tailored strategic solutions within the fintech space.

Skills

B2B Client Success Account management Revenue growth Strategic planning Relationship building Fintech Financial services API Product deployment Cross-functional collaboration AI tools Problem solving Retention Market analysis
FSI Services

Customer Success Manager

FSI Services

Remote (Cranberry Township, PA) $68k - $78k/yr Full-time Mid Level 2 perks
Posted 1 day ago

About the role

FSI is a leading healthcare CMMS provider serving over 1,300 hospitals. The Customer Success Manager will own post-sale relationships for a portfolio of 75-90 accounts, driving retention, product adoption, and expansion opportunities while acting as a strategic advisor to customers.

Skills

Customer Success Account Management Relationship Building Retention Management Churn Mitigation Strategic Planning CRM HubSpot Data-driven Decision Making Time Management Communication Cross-functional Collaboration Problem Solving Customer Advocacy SaaS
The Fedcap Group

Customer Success Manager

The Fedcap Group

Remote (New York, NY) $68k - $70k/yr Full-time Mid Level 7 benefits + 2 perks
Posted 1 day ago

About the role

The Fedcap Group's Single Stop division seeks a Customer Success Manager to drive partner adoption and satisfaction through onboarding, training, and consulting. This role focuses on maximizing the impact of technology solutions for partners serving individuals facing barriers to employment.

Skills

Customer success Account management Training facilitation SaaS Data analytics Relationship management Onboarding User adoption Churn mitigation Consulting Performance tracking Microsoft Office Strategic partnerships Presentation skills Marketing planning
Sprout Social

Manager, Customer Success, Strategic

Sprout Social

Remote (United States) $145k - $240k/yr Full-time Senior Level 7 benefits + 5 perks
Posted 4 days ago

About the role

Sprout Social is seeking a Manager, Customer Success, Strategic to lead a team of tenured Customer Success Managers. This role focuses on driving retention, portfolio growth, and operational excellence for high-value enterprise clients while championing AI innovation.

Skills

Customer success management People leadership Strategic planning Retention strategy Account management Generative AI Salesforce Gainsight Tableau Business acumen Executive communication Performance management Risk mitigation Data analysis Cross-functional collaboration
Medely

Senior Manager, Customer Success - Strategic Accounts

Medely

Remote (United States) $175k - $194k/yr Full-time Senior Level 6 benefits + 2 perks
Posted 4 days ago

About the role

Medely is a high-growth Series-C healthcare staffing marketplace seeking a Senior Manager to lead Customer Success for strategic accounts. This role focuses on building scalable retention strategies, managing a team of CSMs, and driving value-driven partnerships within the post-acute and outpatient facility sectors.

Skills

Customer Success Account Management People Management Retention Strategy Revenue Expansion Strategic Planning Data Analysis Salesforce Gong Tableau Leadership Coaching Capacity Planning Risk Mitigation Healthcare Staffing Executive Presentation
Mattermost

Senior Technical Account Manager (Federal)

Mattermost

Remote (United States) $125k - $165k/yr Full-time Senior Level 2 perks
Posted 4 days ago

About the role

Mattermost is a secure collaboration platform provider for defense and enterprise sectors. This role serves as a technical advisor to U.S. Federal and enterprise customers, ensuring secure deployment and operational success of the platform.

Skills

Linux System Administration Networking Docker Kubernetes Cloud Infrastructure Python Go Node.js Cybersecurity DevSecOps GitHub Jenkins Jira Terraform Technical Account Management Customer Success
Socket

Technical Account Manager, Enterprise

Socket

Remote (United States) $130k - $160k/yr Full-time Mid Level 4 benefits + 2 perks
Posted 4 days ago

About the role

Socket is a software supply chain security platform helping enterprises manage open source dependencies. This role owns post-sale customer success for large enterprise accounts, focusing on technical onboarding, troubleshooting, and driving product adoption.

Skills

Account management Technical support Customer success CI/CD Application security DevSecOps JavaScript Python TypeScript API Webhooks SaaS integration Troubleshooting Linux Docker Networking
Socket

Technical Account Manager, Commercial

Socket

Remote (United States) $130k - $160k/yr Full-time Mid Level 6 benefits + 2 perks
Posted 4 days ago

About the role

Socket is a cybersecurity platform protecting companies from software supply chain attacks. This role owns post-sale customer success, acting as a technical advisor to ensure product adoption, lead onboarding, and troubleshoot complex integration issues for commercial customers.

Skills

Technical Account Management Customer Success Application Security DevSecOps CI/CD JavaScript Python TypeScript Linux Docker API integration Technical Troubleshooting Project Management Relationship Building SaaS Security Scanning
Docusign

Senior Customer Success Account Manager

Docusign

Remote (UNAVAILABLE, UNAVAILABLE) $40 - $65/hr Full-time Senior Level 5 benefits + 2 perks
Posted 4 days ago

About the role

Docusign, the leader in e-signature and contract lifecycle management, seeks a Senior Customer Success Account Manager to drive renewals and adoption for high-growth enterprise accounts. The role focuses on delivering measurable ROI and serving as a trusted advisor to key stakeholders.

Skills

Account Management Customer Success Renewal Management SaaS Sales Acumen Contract Negotiation Value-based Selling Strategic Planning Relationship Management Forecasting CRM Salesforce Communication Skills Problem Solving Consultative Approach
Eltropy Inc.

Customer Success Manager, Tier 2 (East)

Eltropy Inc.

Remote (Orlando, Florida) $115k - $135k/yr Full-time Senior Level 1 perks
Posted 4 days ago

About the role

Eltropy is an AI-powered communications platform provider for community financial institutions. This Customer Success Manager role manages a portfolio of 50 mid-size customers on the East Coast, focusing on retention, growth, and product adoption.

Skills

Customer Success Account Management SaaS FinTech Relationship Management Strategic Business Reviews Data Analysis Churn Mitigation Revenue Growth Onboarding Product Adoption Technical Aptitude Problem-solving Communication Collaboration Adaptability
Business Processing Solutions

Senior Manager, Customer Success

Business Processing Solutions

Remote (Pennsylvania) $87k - $127k/yr Full-time Senior Level 8 benefits + 1 perks
Posted 4 days ago

About the role

Duncan Solutions is a leading provider of parking and tolling management solutions, helping cities and agencies operate smarter and serve communities better. The Senior Manager, Customer Success leads strategic relationships and service delivery for municipal accounts within the parking and mobility sector.

Skills

Account management Customer success Strategic planning Relationship management Contract negotiation Business acumen Financial analysis Stakeholder management Project management Government contracting Communication Presentation skills Risk mitigation Operational excellence Leadership Technical aptitude
Propelus

Sr. Customer Success Manager - Government

Propelus

Remote (Boulder, Colorado) $100k - $110k/yr Full-time Senior Level 6 benefits + 4 perks
Posted 4 days ago

About the role

Propelus simplifies workforce compliance management across healthcare through innovative technology and strategic partnerships. The Senior Customer Success Manager serves as the primary partner for government regulatory boards and state agencies, managing the full customer lifecycle to drive compliance outcomes and ensure long-term value realization.

Skills

Customer Success Account Management SaaS Government Relations Public Sector Strategy Healthcare Compliance Relationship Management Strategic Planning Regulatory Compliance Data Analysis Problem Solving Communication Stakeholder Management Project Management Audit Readiness Risk Management
CancerNavigator

Client Success Manager

CancerNavigator

Remote (United States) $90k - $100k/yr Full-time Senior Level 8 benefits + 3 perks
Posted 4 days ago

About the role

CancerNavigator is a healthcare startup providing white-glove, end-to-end support services to cancer patients and their families through dedicated Oncology Certified Nurses. The Client Success Manager will own a portfolio of foundational clients, driving impact through relationship building, standardized service models, and seamless implementation coordination.

Skills

Client Success Account Management Project Management Implementation Relationship Building Data Analysis Reporting Process Improvement Executive Presence Cross-functional Collaboration Strategic Planning Communication Problem Solving Operational Detail Automation AI
Salute Inc.

Account Coordinator

Salute Inc.

Remote (US) $80k - $90k/yr Full-time Mid Level 10 benefits + 2 perks
Posted 4 days ago

About the role

Salute is a data center services provider seeking an Account Coordinator to manage end-to-end financial operations for a large-scale facilities management contract. The role involves billing, budgeting, forecasting, and ensuring contract compliance while partnering with internal and external stakeholders.

Skills

Financial reporting Variance analysis Budgeting Forecasting Billing Revenue recognition Account reconciliation Data center facilities management Microsoft Excel Sage Intacct NetSuite Salesforce Contract compliance Vendor management Analytical skills Communication skills
Tebra

Senior Customer Success Manager, Strategic

Tebra

Remote (United States - Remote) $76k - $81k/yr Full-time Senior Level 3 benefits + 5 perks
Posted 4 days ago

About the role

Tebra is an all-in-one EHR+ platform for independent healthcare practices, helping providers streamline operations and improve patient care. The Senior Customer Success Manager serves as a strategic advisor for high-value clients, driving retention, expansion, and product adoption.

Skills

Customer success Strategic planning Data-driven storytelling Renewal management Stakeholder alignment Objection handling Cross-functional collaboration Mentoring SaaS Account management Problem-solving Communication Strategic advisory Retention strategy Expansion planning
dentsu

Client Success Manager

dentsu

Remote (Ontario – Remote, Ontario) CAD 70k - CAD 80k/yr Full-time Mid Level 4 benefits + 1 perks
Posted 4 days ago

About the role

ICUC, a global leader in social media solutions, is seeking a Client Success Manager to manage major brand accounts and drive growth through strategic social media engagement. The role focuses on retaining and expanding client business by implementing effective creative and engagement strategies.

Skills

Account management Social media strategy Project management Budgeting Client relations Strategic thinking Salesforce Sprinklr Khoros Sprout Microsoft PowerPoint Microsoft Teams Communication skills Presentation skills Problem-solving Time management
Airbyte

Senior Technical Account Manager

Airbyte

Remote (New York, New York) $159k - $255k/yr Full-time Senior Level 6 benefits + 6 perks
Posted 5 days ago

About the role

Airbyte is building the context layer for production-grade AI agents, providing unified access to business data. This role involves leading technical implementations and deployments for enterprise customers while serving as a primary advocate within the company.

Skills

Kubernetes Technical account management SQL CDC Database replication Data synchronization REST APIs OAuth JSON LLM integration AI agent frameworks Prompt engineering Cloud applications Data infrastructure Customer success Presentation skills
Dragos

Senior Technical Account Manager - Federal

Dragos

Remote (United States) $154k/yr Full-time Mid Level 1 benefits + 2 perks
Posted 5 days ago

About the role

Dragos is the global leader in OT cybersecurity, protecting critical infrastructure systems worldwide. This role serves as a technical advocate for federal clients, guiding them through the adoption and operationalization of Dragos solutions to drive measurable business outcomes.

Skills

ICS SCADA DCS OT Cybersecurity Technical Account Management Incident Response SIEM Splunk QRadar FortiSIEM Elastic Industrial Networking Risk Management Customer Success Stakeholder Management Training

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