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Ontra

Senior Customer Success Manager, Investment Banking

Ontra

Remote (Concord, CA) $100k - $140k/yr Full-time Mid Level 6 benefits + 5 perks
Posted Today

About the role

Ontra is an AI-powered legal technology company serving private markets, seeking a Senior Customer Success Manager to drive retention and growth within the Investment Banking vertical. The role involves managing client relationships, overseeing onboarding, and collaborating cross-functionally to ensure positive business outcomes for sophisticated financial clients.

Skills

Customer success management Investment banking Relationship management Client advocacy Stakeholder management Onboarding Gainsight Gong Communication Problem solving Data analysis Legal documentation Non-disclosure agreements Strategic planning Cross-functional collaboration
Omnicell

Customer Success Manager III (Remote)

Omnicell

Remote (Salt Lake City, UT) Up to $130k/yr Full-time Senior Level 1 perks
Posted Today

About the role

Omnicell is a leader in transforming pharmacy care through innovative robotics, software, and services. This role serves as a strategic partner to healthcare clients, driving product adoption and measurable outcomes through data-driven insights and relationship management.

Skills

Customer Success Relationship Management Data-driven Insights Escalation Management Strategic Planning Project Management Healthcare Technology Pharmacy Operations Consultative Selling Business Acumen Product Adoption Value Proposition Cross-functional Collaboration KPI Tracking Issue Resolution
Acumatica

Customer Success Manager (Channel Partners)

Acumatica

Remote (Reston, Virginia) $100k - $120k/yr Full-time Senior Level 8 benefits + 3 perks
Posted Today

About the role

Acumatica is a leading cloud ERP innovator empowering small and mid-sized businesses. This role drives retention and expansion goals while coaching partner Customer Success Managers to excel in a collaborative, high-energy environment.

Skills

SaaS ERP Customer success Account management Subscription renewals Churn mitigation Territory management Coaching Communication skills Problem solving Conflict resolution C-level engagement Data analysis Workflow management Strategic planning
Cushman & Wakefield

Vendor Onboarding Specialist

Cushman & Wakefield

Remote (CW Site - USA - Flexible United States) $22 - $26/hr Full-time Mid Level 7 benefits + 1 perks
Posted Today

About the role

Cushman & Wakefield is seeking a Vendor Onboarding Specialist to support a high-priority initiative for a large client. The role focuses on sourcing, researching, and onboarding new service providers while managing vendor compliance and contract documentation.

Skills

Vendor sourcing Outbound calling Contract management Compliance monitoring Data entry Microsoft Excel Microsoft Word Communication skills Time management Research Administrative support Customer service Problem solving Attention to detail Multitasking Collaboration
Hyland

Associate Renewal Manager

Hyland

Remote (United States) $48k - $54k/yr Full-time Mid Level 1 perks
Posted Today

About the role

Hyland is a global software company specializing in content innovation and enterprise intelligence. The Associate Renewal Manager role focuses on managing high-volume customer renewals to ensure timely contract execution and revenue retention within a remote US-based team.

Skills

Renewal management Customer success Contract execution Revenue retention Negotiation Data accuracy CRM Reporting Microsoft Office Microsoft Windows SaaS Communication Time management Collaboration Analytical skills
Open Up Resources

Regional Customer Success Manager

Open Up Resources

Remote (California) $85k - $110k/yr Full-time Senior Level 4 benefits + 3 perks
Posted 2 days ago

About the role

Open Up Resources is a non-profit publisher delivering high-quality, research-based K-12 curricula and professional learning to support student success. The Regional Customer Success Manager builds relationships with district leadership to retain and grow business through proactive account management and implementation support.

Skills

Customer success management K-12 sales Relationship building Account management Strategic planning Sales initiative Negotiation Closing skills Presentation skills Salesforce.com HubSpot Communication Time management Problem solving Educational leadership
Workiva Inc.

Principal Customer Success Manager

Workiva Inc.

Remote (Remote - IA, Iowa) $143k - $240k/yr Full-time Senior Level 2 benefits + 3 perks
Posted 3 days ago

About the role

Workiva is a leading platform for compliance, risk, and sustainability that empowers finance and audit teams across thousands of organizations. This role involves owning strategic enterprise accounts, driving platform adoption, and serving as a trusted advisor to executive stakeholders.

Skills

Customer success Account management Strategic planning Relationship management Executive presence Platform adoption Renewal forecasting Risk mitigation Cross-functional leadership Mentorship Business case development Data analysis Consultative selling Enterprise account management Communication skills
IQVIA

Associate Director, MedTech Delivery & Customer Success

IQVIA

Remote (Parsippany, New Jersey) $86k - $239k/yr Full-time Senior Level 2 benefits + 2 perks
Posted 3 days ago

About the role

IQVIA MedTech supports medical device and diagnostics organizations by delivering clinical research services, commercial insights, and healthcare intelligence. This role oversees end-to-end delivery and governance of information assets for key MedTech accounts, ensuring client satisfaction and driving growth through expanded solution utilization.

Skills

Account management Delivery management Project management Client-facing Governance Issue resolution Stakeholder management Analytical skills Problem-solving Negotiation Relationship building MedTech Healthcare analytics Commercial data assets Contract management
Gainsight

Principal Product Marketing Manager, Customer Success and Staircase

Gainsight

Remote (Sacramento, California) $180k - $210k/yr Full-time Senior Level 5 benefits + 5 perks
Posted 3 days ago

About the role

Gainsight is an AI-powered retention engine helping over 2,000 companies drive customer success. This role owns the go-to-market strategy, positioning, and messaging for Customer Success and Staircase products, equipping Sales and Success teams to win.

Skills

Product marketing B2B marketing SaaS Positioning Messaging Go-to-market strategy AI fluency Storytelling Enterprise marketing Cross-functional leadership Sales enablement Competitive analysis Data synthesis Project management
Cisco

Customer Success Area TAM Splunk Specialist

Cisco

Remote (Allen, Texas) $140k - $190k/yr Full-time Mid Level 11 benefits + 3 perks
Posted 3 days ago

About the role

Cisco seeks a Splunk Specialist to guide customers and account teams on platform usage, ensuring value realization and resolving sophisticated technical challenges. This remote role focuses on strategic consulting, data onboarding, and proactive risk management within the Customer Success area.

Skills

Splunk Core Splunk Enterprise Splunk Cloud Search Processing Language Technical consulting Big-data analytics Cloud migration Data onboarding Conflict resolution Technical architecture Customer success Bash Java Python .NET Data management
iRESTORE

Customer Success Manager

iRESTORE

Remote (La Mirada, CA) $80k - $100k/yr Full-time Senior Level 5 benefits + 6 perks
Posted 3 days ago

About the role

iRESTORE is a fast-growing DTC beauty and wellness brand focused on hair regrowth and skin care solutions. The Customer Success Manager will lead the global support team, driving retention, quality assurance, and revenue growth through coaching and data-driven process improvements.

Skills

Customer success management Team leadership Quality assurance Performance management Data analysis Customer retention Upselling Cross-selling Coaching SLA management Escalation management Process improvement BPO management E-commerce operations Strategic planning Communication
Redbrick

Customer Success Manager, Publisher

Redbrick

Remote (New York, New York) $75k - $85k/yr Full-time Mid Level 4 benefits + 3 perks
Posted 3 days ago

About the role

Paved is a newsletter advertising platform connecting brands with publishers. This role focuses on onboarding and growing publisher relationships to maximize revenue through strategic account management and performance data analysis.

Skills

Customer success Account management Publisher development Adtech Digital advertising Email advertising Newsletter monetization Sales acumen Negotiation Data analysis Relationship management Technical onboarding CRM Performance tracking Strategic planning
Owner.com

Customer Onboarding Specialist, Mandarin Speaking

Owner.com

Remote (United States) MXN 600k - MXN 720k/yr Full-time Mid Level 2 benefits + 2 perks
Posted 3 days ago

About the role

Owner is an AI-native software company helping local businesses, starting with restaurants, succeed online by replacing fragmented tools with a unified platform. This role involves managing the onboarding journey for Mandarin-speaking restaurant partners to ensure smooth platform launches and drive business growth.

Skills

Customer onboarding Mandarin fluency English fluency Salesforce Time management Client-facing communication Project coordination SEO knowledge Problem solving Account management Data entry Cross-functional collaboration Product feedback Relationship management
Lumeris

Director, Customer Success

Lumeris

Remote (Virtual – Microsoft Teams) $153k - $210k/yr Full-time Senior Level 9 benefits + 5 perks
Posted 4 days ago

About the role

Lumeris is seeking a Director of Customer Success to lead and scale a high-performing team while managing key accounts for its AI-powered healthcare platform, Tom. This role focuses on driving customer adoption, satisfaction, and expansion within the value-based care landscape.

Skills

Customer success Account management Team leadership Healthcare technology SaaS AI-driven solutions Strategic leadership Customer retention Customer expansion Cross-functional collaboration Data-driven insights CRM Gainsight Salesforce HubSpot Value-based care
Paubox

Director of Customer Success

Paubox

Remote (United States) $190k/yr Full-time Senior Level 8 benefits + 5 perks
Posted 4 days ago

About the role

Paubox, a leader in HIPAA-compliant email security for healthcare, is seeking a Director of Customer Success to modernize post-sales operations. This role leads implementation, support, and success teams while driving AI-native strategies to improve retention and growth for over 9,000 customers.

Skills

Customer success Account management AI strategy Retention management Renewal forecasting B2B SaaS Team leadership Data analysis Customer onboarding Product feedback Operational scalability Strategic planning HubSpot Claude HIPAA compliance Healthcare industry knowledge
ServiceNow

Sr Customer Success Manager

ServiceNow

Remote (Orlando, Florida) $87k - $152k/yr Full-time Senior Level 4 benefits + 3 perks
Posted 4 days ago

About the role

ServiceNow is seeking a Senior Technical Customer Success Manager to lead adoption and implementation plans for platinum-level customers using the Armis platform. The role involves acting as a business liaison to ensure maximum value realization and improve security posture.

Skills

Customer success management Technical account management Network engineering Security posture Platform implementation Stakeholder management Network protocols OT/ICS Biomedical IT infrastructure Python Service delivery Cross-functional collaboration Technical configuration Strategic planning
GE HealthCare

Customer Success Manager- icometrix (icobrain)

GE HealthCare

Remote (Chicago, Illinois) $98k - $147k/yr Full-time Senior Level 8 benefits + 2 perks
Posted 4 days ago

About the role

GE HealthCare is hiring a Customer Success Manager to own the post-sale health of icobrain, an FDA-cleared AI software for brain MRI analysis. The role focuses on driving clinical utilization, ensuring high renewal rates, and managing quality control for strategic healthcare accounts.

Skills

Customer success Account management Medical imaging Clinical applications Healthcare IT Relationship management Process improvement Data analysis Technical support Change management Project management Communication Strategic planning Quality control Clinical workflows
GE HEALTHCARE

Customer Success Manager- icometrix (icobrain)

GE HEALTHCARE

Remote (Chicago, Illinois) $98k - $147k/yr Senior Level 8 benefits + 2 perks
Posted 4 days ago

About the role

GE HealthCare's icometrix division seeks a Customer Success Manager to drive clinical adoption and renewals for its FDA-cleared AI neuroimaging software. The role involves managing strategic accounts, ensuring quality control, and collaborating with clinical and technical stakeholders to optimize patient care outcomes.

Skills

Customer success Account management Medical imaging Clinical applications Healthcare IT Renewal management Clinical utilization Quality control Relationship management Process documentation Data analysis Stakeholder management Technical support Change management CRM tooling
Seeq

Senior Customer Success Manager

Seeq

Remote (United States) $145k/yr Full-time Senior Level 6 benefits + 3 perks
Posted 4 days ago

About the role

Seeq is a remote-first industrial AI company helping organizations convert operational data into actionable insights to improve profitability. The Senior Customer Success Manager protects and grows a multi-million-dollar book of business by acting as a trusted advisor, driving renewal, and ensuring customer value realization.

Skills

Customer Success SaaS Account Management Renewal Management Data Analytics Time-series data IT/OT integration Strategic planning Relationship management Customer onboarding Upselling Cross-selling Stakeholder management Digital transformation ROI analysis Manufacturing industry knowledge
Bestow

Customer Success Manager

Bestow

Remote (Dallas, TX) $107k - $126k/yr Full-time Mid Level 5 benefits + 3 perks
Posted 4 days ago

About the role

Bestow is a leading vertical technology platform modernizing the life insurance industry by enabling carriers to launch products faster. The Customer Success Manager serves as the primary point of contact for enterprise carrier customers, managing relationships, performance reviews, and cross-functional alignment to drive growth and retention.

Skills

Customer success Account management SaaS Enterprise software Relationship management Business reviews Performance reporting Cross-functional collaboration Data analysis Presentation skills Salesforce Jira Strategic planning Project management Communication Compliance

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