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Gallagher

Account Coordinator, Commercial Lines

Gallagher

Hybrid (Wilkes Barre, Pennsylvania) Full-time Entry Level
Posted 2 days ago

About the role

Gallagher helps clients manage risk with confidence through a client-centric digital ecosystem and advanced analytics. The Account Coordinator supports branch workflow processes and client service functions to drive retention and satisfaction.

Skills

Client Relationship Management Microsoft Office Basic Math Organizational Skills Written Communication Verbal Communication Workflow Management Data Entry Document Creation
Gen3 Marketing LLC

Account Coordinator - Delivery Team

Gen3 Marketing LLC

Hybrid (Blue Bell, PA) Full-time Entry Level 3 benefits + 3 perks
Posted 3 days ago

About the role

Gen3 Marketing is a leading global performance marketing agency specializing in affiliate marketing. The Account Coordinator role supports the day-to-day execution of affiliate programs, including partner recruitment, campaign activation, and performance reporting.

Skills

Affiliate Management Partner Recruitment Campaign Activation Data Analysis Reporting Relationship Management Operational Execution Transaction Monitoring Commission Management Attention To Detail Organization Collaboration
Education Management Solutions

Customer Success Manager

Education Management Solutions

Hybrid (Chesterbrook, Pennsylvania) Contract Mid Level
Posted 1 week ago

About the role

Education Management Solutions (EMS) is seeking a Customer Success Manager for a six-month contract engagement. This role focuses on helping healthcare education programs successfully implement and adopt EMS software through training and advisory services.

Skills

Customer Success Customer Onboarding Software Implementation Educational Technology Training Delivery Competency-Based Education Product Demonstrations Relationship Building Virtual Training Onsite Training Problem Solving Facilitation Communication Customer Education Planning Troubleshooting SaaS Support
SAP

Solution Advisor Specialist - SAP Academy for Customer Success- Newtown Square (Hybrid)

SAP

Hybrid (Newtown Square, PA) Full-time Mid Level 2 benefits + 2 perks
Posted 1 week ago

About the role

SAP is a global leader in enterprise applications, helping organizations run end-to-end operations on a unified cloud ERP platform. This role is part of the SAP Academy for Customer Success, focusing on identifying and solving business challenges for customers using SAP solutions.

Skills

Solution Advising Software Demonstrations Customer Discovery Design Thinking Business Process Analysis AI Fundamentals Problem Solving Business Acumen Demand Generation Technical Sales Digital Transformation English Proficiency
Penske

Manager - Customer Success Enablement

Penske

Hybrid (Reading, PA) Full-time Senior Level 1 perks
Posted 1 week ago

About the role

Penske Truck Leasing is a global transportation provider focused on delivering innovative services to help companies move forward. This role manages the Customer Success team, driving product adoption and retention by coaching CSMs to deliver value and achieve customer outcomes.

Skills

Customer Success Management People Management Recruiting Onboarding CS Enablement Strategy Coaching Account Management Leadership Communication Organizational Skills Time Management Customer Service
SAP

Customer Success Manager (CSM) - SAP Academy for Customer Success - Newtown Square (Hybrid)

SAP

Hybrid (Newtown Square, PA) $78k - $180k/yr Full-time Mid Level 3 perks
Posted 1 week ago

About the role

SAP is a global leader in enterprise applications and business AI, helping organizations run end-to-end operations on a unified cloud ERP platform. This role is part of the SAP Academy for Customer Success, focusing on guiding customers through their business journey with SAP solutions to enhance satisfaction, retention, and renewals.

Skills

Customer Success Management Business Transformation Account Management AI Fundamentals Business Acumen Project Management Problem Solving Stakeholder Engagement Emotional Intelligence Strategic Guidance Escalation Management Digital Transformation Cloud Solutions Customer Retention Value Realization Cross-functional Collaboration
SoundThinking, Inc.

Customer Success Director, SafePointe

SoundThinking, Inc.

Hybrid (Pittsburgh, Pennsylvania) Full-time Senior Level
Posted 1 week ago

About the role

SoundThinking is seeking a Customer Success Director to serve as a trusted advisor for their SafePointe solution, focusing on driving value and adoption for clients in facility security operations, particularly within healthcare and hospitality.

Skills

Facility Security Management Customer Success Strategic Consulting Stakeholder Management Interpersonal Communication Data Analysis Problem Solving Presentation Skills Microsoft Excel Microsoft PowerPoint Microsoft Outlook AI Tools Cross-functional Collaboration Business Case Validation Process Improvement Account Management
SAP

Account Executive - SAP Academy for Customer Success - Newtown Square (Hybrid)

SAP

Hybrid (Newtown Square, PA) $91k - $205k/yr Full-time Mid Level 1 perks
Posted 1 week ago

About the role

SAP is a global leader in enterprise applications, helping organizations run end-to-end operations on a unified cloud ERP platform. This role is part of the SAP Academy for Customer Success, focusing on digital transformation and solution adoption to drive customer value.

Skills

Quota-carrying sales Lead qualification Pipeline management Value proposition articulation Business acumen AI fundamentals Project management Problem solving Emotional intelligence Customer relationship building Digital transformation Strategic planning Cross-functional collaboration English proficiency Creative thinking Stakeholder engagement
FreedomPay

Customer Success Manager

FreedomPay

Hybrid (Philadelphia, Pennsylvania) Full-time Mid Level 7 benefits + 2 perks
Posted 2 weeks ago

About the role

FreedomPay is a fast-growing commerce company providing a robust platform for global enterprises. As a Customer Success Manager, you will be the main point of contact for enterprise clients, ensuring their satisfaction and long-term success through proactive communication and relationship management.

Skills

Relationship Management Client Onboarding Project Management Technical Communication Presentation Skills Problem Solving Time Management Troubleshooting CRM Systems Customer Engagement Business Requirement Analysis Cross-functional Collaboration
Genesys

Sr. Director, Customer Success

Genesys

Hybrid (Virtual Office (Pennsylvania), Pennsylvania) $179k - $315k/yr Full-time Senior Level 8 benefits + 5 perks
Posted 3 weeks ago

About the role

Genesys is a global leader in AI-powered experience orchestration, helping organizations create exceptional customer and employee experiences. This role leads a team of Customer Success Managers to drive customer growth and retention, ensuring they achieve business outcomes through Genesys' innovative platform.

Skills

Customer Success Management People Management Executive Business Reviews Quarterly Business Reviews SaaS Strategy Risk Management Cross-functional Collaboration Customer Experience (CX) Salesforce Gainsight Strategic Planning Data Analysis C-level Stakeholder Management ROI Articulation Customer Advocacy Portfolio Management
C

Customer Success Manager, SMB

Clerri

Hybrid (Wayne, Pennsylvania) $100k - $100k/yr Full-time Senior Level 6 benefits + 2 perks
Posted 3 weeks ago

About the role

Clerri is a leading Care Membership Platform for dental practices, aiming to make professional oral care accessible. This role cultivates relationships with SMB customers to drive product adoption and reduce churn.

Skills

Client Management Strategic Planning Customer Onboarding Churn Reduction Account Management Cross-functional Collaboration Communication Skills Multi-tasking Relationship Building Data Analysis Salesforce Customer Advocacy

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