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General Dynamics Information Technology

Customer Success Manager - Secret Clearance – Fort Meade (Hybrid)

General Dynamics Information Technology

Hybrid (USA MD Fort Meade - Fort Meade (MDC025), Maryland) $107k - $126k/yr Full-time Senior Level 10 benefits + 2 perks
Posted 4 days ago

About the role

GDIT seeks a Customer Success Manager to advocate for and support solution clients and end-users during the implementation and operation of hosted applications. The role involves managing client portfolios, facilitating requirements, and collaborating with leadership using Agile methodologies to ensure a positive customer experience.

Skills

Communication Critical Thinking Customer Success Problem Resolution Scheduling Agile Methodologies Stakeholder Management Portfolio Management Requirements Analysis Interpersonal Skills
Gallagher

Account Coordinator, Group Benefits

Gallagher

Hybrid (Rockville, Maryland) Full-time Entry Level 8 benefits + 2 perks
Posted 5 days ago

About the role

Gallagher is seeking an Account Coordinator to support client retention by coordinating open enrollment, renewals, and RFP processes. This role involves maintaining accurate records in CRM systems and resolving billing and enrollment issues within the Group Benefits sector.

Skills

Organization Written communication Verbal communication Attention to detail Prioritization Time management Customer service Microsoft Excel Microsoft Office Client relationship management Data organization Billing reconciliation
Inovalon

Customer Success Manager, Customer Delivery & Success

Inovalon

Hybrid (Bowie, Maryland) Full-time Mid Level 1 perks
Posted 2 weeks ago

About the role

Inovalon is seeking a Customer Success Manager to serve as a trusted partner for healthcare customers, maximizing value from complex data solutions through exceptional relationship management and delivery coordination. This role focuses on customer retention and satisfaction, not sales targets, and is ideal for those who enjoy building partnerships and solving problems collaboratively.

Skills

Customer Relationship Management Healthcare Data Analysis Cross-functional Coordination Problem Solving Account Management Strategic Communication Customer Retention Issue Resolution Stakeholder Management Project Coordination SQL APIs Snowflake AWS Power BI Tableau
Tenable, Inc.

Senior Customer Success Manager - Federal

Tenable, Inc.

Hybrid (US - Headquarters - Maryland - Columbia, Maryland) $38 - $51/hr Full-time Senior Level 8 benefits + 8 perks
Posted 2 weeks ago

About the role

Tenable is the Exposure Management company, helping organizations understand and reduce cyber risk. As a Senior Customer Success Manager, you will be a trusted advisor for strategic accounts, driving retention, expansion, and satisfaction by aligning customer goals with Tenable's solutions.

Skills

Account Management Customer Retention SaaS Management MEDDPICC Methodology Stakeholder Management Customer Health Monitoring Salesforce.com Google Suite Mentoring Strategic Planning Problem Solving Time Management Communication Cross-functional Collaboration Product Adoption Risk Mitigation
Aramark

Customer Success Consultant

Aramark

Hybrid (Rockville, MD) $60k - $65k/yr Full-time Mid Level 7 benefits + 1 perks
Posted 3 weeks ago

About the role

Aramark is a leading procurement services provider in hospitality, expanding its Account Management Team. This role focuses on growing revenue by supporting small to mid-size clients in leveraging purchasing power and managing key relationships.

Skills

Account Management Sales Prospecting Customer Success Relationship Building Salesforce HubSpot Microsoft Office Microsoft Teams Time Management Oral and Written Communication Presentation Skills Procurement Solutions Pipeline Management Market Research Customer Training Strategic Planning

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