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Zonatherm Products, Inc

Customer Success Coordinator

Zonatherm Products, Inc

Hybrid (Buffalo Grove, IL) $45k - $55k/hr Full-time Entry Level
Posted 1 day ago

About the role

Zonatherm Products provides mission-critical power and cooling solutions for industries like data centers and hospitals. The Customer Success Coordinator serves as the primary liaison for pre- and post-sales order administration, ensuring accurate data entry and exceptional customer service.

Skills

Customer Service Order Administration CRM Management Data Entry Microsoft Office Microsoft Excel Professional Communication Attention To Detail Process Documentation Customer Onboarding Cross-functional Collaboration Account Management
Amperity

Lead Customer Success Manager

Amperity

Hybrid (New York, New York) $144k - $198k/yr Full-time Senior Level 2 benefits + 3 perks
Posted 1 day ago

About the role

Amperity is an AI-first Customer Data Cloud helping brands unify and activate customer data. This Lead CSM role guides enterprise clients through their lifecycle to drive platform adoption, value realization, and long-term growth.

Skills

Customer Success Management Enterprise Consulting Digital Transformation Data Infrastructure Marketing Technology Solution Architecture Stakeholder Management Strategic Planning Generative AI Storytelling Cross-functional Collaboration ROI Analysis Customer Adoption Account Management Consultative Selling Martech Workflows
Datadog

Enterprise Customer Success Manager - Chicago/Denver

Datadog

Hybrid (Chicago, Illinois) $101k - $135k/yr Full-time Mid Level 5 benefits + 3 perks
Posted 1 day ago

About the role

Datadog is a leading observability and security platform for the AI era. This role involves driving product attachment and maintaining strong relationships with strategic enterprise customers to ensure a positive experience and measurable business results.

Skills

Customer Success Management Account Management Relationship Management Strategic Planning Data Analysis Project Management Cross-functional Collaboration Executive Communication Observability SaaS B2B Tech QBR Leadership Customer Onboarding Value Narrative Development Stakeholder Engagement
Modulate

Senior Customer Success Manager

Modulate

Hybrid (Somerville, Massachusetts) $128k - $128k/yr Full-time Mid Level 4 benefits + 3 perks
Posted 1 day ago

About the role

Modulate pioneers conversational voice intelligence to detect harm and prevent fraud in enterprise environments. This Senior Customer Success Manager role manages high-growth accounts, driving product adoption, renewals, and strategic partnerships to ensure long-term customer value.

Skills

Account Management Customer Success Enterprise Software REST APIs Strategic Planning Renewals Management Feature Adoption Cross-functional Collaboration Data-driven Presentation Solution Architecture Stakeholder Engagement Proof of Concept Technical Onboarding Contract Negotiation SaaS Conversational Intelligence
Nexus IT Inc

Client Success Manager

Nexus IT Inc

Hybrid (Salt Lake City, UT) $80k - $104k/yr Full-time Senior Level
Posted 1 day ago

About the role

Nexus IT is a premier managed IT and cybersecurity services provider helping organizations build secure, resilient technology environments. The Client Success Manager serves as a strategic partner to ensure client satisfaction, align IT roadmaps with business goals, and drive retention through proactive service delivery.

Skills

Client Relationship Management IT Account Management Strategic IT Planning Project Management Technical Documentation KPI Monitoring CRM M365 Administration Cybersecurity Practices Client Retention Service Delivery Improvement Stakeholder Collaboration
Inside Higher Ed

Customer Success Manager - Americas

Inside Higher Ed

Hybrid (Washington, District of Columbia) $70k - $75k/yr Full-time Mid Level 1 perks
Posted 1 day ago

About the role

Inside Higher Ed, a leading higher education news and analysis platform owned by Times Higher Education, is seeking a Customer Success Manager for the Americas. This role focuses on driving engagement, retention, and financial success for key accounts through proactive relationship management and strategic account planning.

Skills

Customer Engagement Client Retention Account Management Onboarding Upselling Cross-selling Relationship Building Analytical Skills Communication Skills Commercial Negotiation B2B SaaS
Reliable Respiratory

Customer Success Representative

Reliable Respiratory

Hybrid (South Windsor, Connecticut) $30 - $30/hr Full-time Entry Level
Posted 1 day ago

About the role

Reliable Respiratory is a leading provider of durable medical equipment, including respiratory and diabetes support devices. The Customer Success Representative role manages key accounts, coordinates insurance authorizations, and ensures efficient fulfillment of medical supply orders for patients.

Skills

Verbal Communication Written Communication Microsoft Office Suite Independent Decision Making Collaboration Prioritization Attention To Detail Customer Service English Fluency Spanish Proficiency
Reliable Respiratory

Customer Success Representative

Reliable Respiratory

Hybrid (Dartmouth, Massachusetts) $30 - $30/hr Full-time Entry Level
Posted 1 day ago

About the role

Reliable Respiratory is a leading provider of durable medical equipment specializing in respiratory, diabetes, and maternity support. The Customer Success Representative manages key accounts, verifies insurance, processes orders, and troubleshoots equipment to ensure high-quality patient care.

Skills

Verbal Communication Written Communication Microsoft Office Suite Independent Decision Making Collaboration Prioritization Attention To Detail Customer Service English Fluency Spanish Proficiency
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Personal Risk Account Coordinator (Remote EST)

NFP Corp

Hybrid (Morrisville, VT) $32k - $45k/yr Full-time Mid Level 4 benefits + 2 perks
Posted 1 day ago

About the role

NFP, an Aon company, is a leading insurance brokerage helping clients manage risk and wealth management challenges. The Account Coordinator role supports Account Managers by processing policy endorsements, managing client files, and ensuring accurate record-keeping within the EPIC system.

Skills

Policy Endorsements Insurance Documentation EPIC Software Customer Service Microsoft Outlook Microsoft Word Microsoft Excel Analytical Skills Problem-Solving Priority Management Written Communication Verbal Communication Administrative Support Personal Lines Coverage P&C Insurance
nomic

Customer Success Data Analyst

nomic

Hybrid (United States) Full-time Mid Level
Posted 1 day ago

About the role

Nomic is a biotechnology company developing nELISA, the world's highest-throughput proteomic platform, to make biology easier to measure. This role combines data analysis with customer success to deliver insights to scientists and improve product tools.

Skills

Python Data Visualization Statistical Data Analysis PCA Customer Onboarding Project Management Life Sciences Data Interpretation Bioinformatics Data Science Customer Relationship Management Technical Support Quality Control
The Step2 Company, LLC

Ecommerce Account Coordinator

The Step2 Company, LLC

Hybrid (Streetsboro, Ohio) Full-time Mid Level 8 benefits + 2 perks
Posted 1 day ago

About the role

The Step2 Company is a leading U.S. manufacturer of durable toys and outdoor living products. The eCommerce Account Coordinator provides operational support for Amazon and Wayfair global businesses, focusing on account health, listing integrity, and performance optimization to grow the company's ecommerce presence.

Skills

Amazon Vendor Central Wayfair Partner Home Data Analysis Excel Google Sheets Product Syndication Digital Shelf Monitoring Project Management Account Management Pricing Compliance Regulatory Compliance Cross-Functional Coordination PDP Optimization Case Management Retail Operations Analytical Thinking
Fetcherr

Client Success Manager

Fetcherr

Hybrid (Atlanta, GA) Full-time Senior Level 2 perks
Posted 1 day ago

About the role

Fetcherr builds responsible AI that transforms market complexity into measurable profit growth through its proprietary Market Model. The Client Success Manager role manages strategic relationships with key enterprise customers to ensure satisfaction, drive product adoption, and support commercial renewals.

Skills

Relationship Management Account Management Strategic Partnerships Client Satisfaction Commercial Performance Data Analysis Cross-selling Contract Renewal Stakeholder Management Product Adoption Strategic Planning Communication Skills
Merchology

Customer Success Specialist | Temporary

Merchology

Hybrid (Plymouth, MN) Temporary Entry Level 6 benefits + 3 perks
Posted 1 day ago

About the role

Merchology is a leading B2B eCommerce retailer specializing in custom-branded apparel and corporate gifts. This role supports customers post-sale by managing order inquiries, coordinating with vendors, and ensuring timely delivery of high-quality merchandise.

Skills

Customer Service Problem Solving Microsoft Office Suite CRM HubSpot Communication Order Management Vendor Collaboration
Cloudflare

Senior Customer Engineer, Digital Native Enterprise - West

Cloudflare

Hybrid (Hybrid, California) $231k - $300k/yr Full-time Senior Level 8 benefits + 2 perks
Posted 2 days ago

About the role

Cloudflare is building a better Internet with its global network that secures and accelerates web applications. This role partners with high-growth enterprise accounts to drive technical adoption, design architectures, and expand business through strategic customer engagement.

Skills

Web Security Networking Cloud Infrastructure AI-Native Development Technical Discovery Architectural Design Proof of Concept Customer Onboarding Python JavaScript Go Prompt Engineering LLM Orchestration RAG Architectures API Integration Strategic Business Review
Cox Enterprises

Senior Director, Customer Success (RapidScale)

Cox Enterprises

Hybrid (Jersey City, New Jersey) $148k - $247k/yr Full-time Senior Level 13 benefits + 3 perks
Posted 2 days ago

About the role

RapidScale, a Cox Enterprises company, is establishing Customer Success as a core revenue-adjacent capability to ensure delivery of contracted business outcomes and measurable value. The Senior Director leads this function, orchestrating cross-functional efforts to improve retention, reduce churn, and drive expansion across cloud and managed services.

Skills

Customer Success Management Cross-functional Orchestration Revenue Retention Strategic Planning Executive Engagement Lifecycle Management Playbook Development Value Realization Stakeholder Management Team Leadership Cloud Services Managed Services B2B Technology KPI Management Churn Reduction Customer Advocacy
Swiss Re

Senior Customer Success Manager, RDS Insurance

Swiss Re

Hybrid (Alpharetta, GA) $140k - $228k/yr Full-time Senior Level
Posted 2 days ago

About the role

Swiss Re's Risk Data Solutions team seeks a Senior Customer Success Manager to lead client adoption and growth of property and natural catastrophe risk analytics. The role bridges technical expertise with business strategy to help insurance and reinsurance clients navigate complex risk landscapes.

Skills

Customer Success Management Client Delivery Solutions Sales Property Underwriting Natural Catastrophe Risk Analytics Catastrophe Modelling Stakeholder Management Strategic Sales Net Revenue Retention Consultative Engagement Business Strategy Data-Driven Relationship Management
Workday

Sr. Customer Success Manager

Workday

Hybrid (Pleasanton, California) $108k - $192k/yr Full-time Senior Level 3 perks
Posted 2 days ago

About the role

Workday is a Fortune 500 AI platform for managing people, money, and agents. This role supports customers on their Workday Adaptive Planning journey, acting as an advisor to drive value, adoption, and retention while collaborating with sales and product teams.

Skills

Customer Relationship Management Account Management Project Management Issue Resolution Escalation Management Executive Communication Adoption Planning Data Analysis SaaS Management Strategic Planning Cross-functional Collaboration Webinar Hosting
DTCC

Client Operations Technical Account Manager

DTCC

Hybrid (Jersey City, NJ) $95k - $180k/yr Full-time Senior Level 5 benefits + 1 perks
Posted 2 days ago

About the role

DTCC is the premier post-trade market infrastructure for the global financial services industry. This role owns technical relationships with high-volume clients, documenting their infrastructure and coordinating the implementation of Clearing and Securities Services solutions.

Skills

Project Management Application Integration Problem Solving Analytical Skills Technical Communication Requirements Elicitation Business Analysis Client Relationship Management Workflow Documentation ISO 20022 MQ SFTP Mainframe Clearing and Settlement Statement of Work Preparation Stakeholder Management
Synthesia

Manager, Scaled Customer Success - New York

Synthesia

Hybrid (New York City, New York) $175k - $175k/yr Full-time Senior Level 8 benefits + 2 perks
Posted 2 days ago

About the role

Synthesia, a leading AI video platform with a $4B valuation, seeks a Manager to lead a team of Customer Success Managers. The role involves managing a $22M+ ARR portfolio, driving product adoption, and designing automated engagement programs to ensure customer retention and growth.

Skills

People Management Customer Success Management Digital Program Innovation Revenue Retention Data-Driven Decision Making Cross-Functional Collaboration Renewal Negotiation Account Management SaaS Strategy Customer Health Monitoring Automation Tooling Stakeholder Management
Miter

Strategic Customer Success Manager

Miter

Hybrid (Remote, Remote) $140k - $160k/yr Full-time Senior Level 6 benefits + 4 perks
Posted 2 days ago

About the role

Miter is a fast-growing vertical software company rebuilding core HR, finance, and operations systems for construction contractors using AI and embedded payments. This role manages strategic enterprise accounts to drive retention, adoption, and expansion within a high-impact, outcomes-driven team.

Skills

Customer Success Management Account Management Gross Revenue Retention Net Revenue Retention C-suite Relationship Management Strategic Account Planning Escalation Management Project Management Data Analysis Financial Product Knowledge Cross-functional Collaboration Upselling Cross-selling Customer Health Monitoring API Understanding Technical Documentation

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