Senior Field and Customer Engagement Manager
Boeing
- Location
- Remote (San Diego, California)
- Compensation
- $177k - $240k/yr
- Employment
- Full-time
- Level
- Senior Level
About the Role
The Boeing Company is seeking a Senior Field and Customer Engagement Manager to lead customer support for US Navy and Marine Corps acquisition programs. This role involves managing sales and marketing campaigns and maintaining high-level stakeholder relationships.
Skills
Benefits
- Health Insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Retirement Savings Plans
- Life Insurance
- Disability Insurance
- Paid Time Away From Work
- 401(k) Matching
- Student Loan Match
Full job details
Company:
The Boeing CompanyBoeing Defense, Space and Security (BDS) Business Development and Strategy (BD&S) is seeking a Senior Field and Customer Engagement (FACE) Manager (Level L), for the Field Office in San Diego, CA.
This is a highly visible position where you will have the opportunity to build a long-term career with BDS, Business Development (BD), and Field Operations while moving the business forward and enhancing shareholder value.
You will represent all Boeing Defense Space & Security (BDS), and Boeing Global Services (BGS), and Boeing Subsidiaries projects, programs, products, and capabilities for the United States Navy (USN).
This is a highly complex set of offerings for a rapidly evolving contested environment in all five domains (space, air, land, maritime, and cyber) – the key to this role is your ability to build relationships, listen to the customer, and communicate how Boeing products support the mission as well as schedule and affordability needs.
This individual will contribute on matters related to the U.S. programs of record and will routinely interface with a diverse and geographically dispersed team while building and leveraging close working relationships with the Boeing Government Operations office, Field Offices, BDS and BGS business units and Program Teams.
Strong communication and organizational skills are critical to success in this position, along with the ability to build strong relationships, collaborate in a cross-functional environment, and utilize problem-solving skills to proactively identify and manage risks and opportunities.
Position Responsibilities:
- Lead United States Navy/United States Marine Corps (USN/USMC) Acquisition Program customer support with influential Naval Air Systems Command (NAVAIR) customers and equity across the western half of the United States to include the Naval Air Forces staff.
- Supports BDS; MQ-25, FA-XX, UJTS, P-8 (ACP and Increment 3), V-22 (Navy CMV-22, USMC MV-22), FA-18 E/F and EA-18G, FA-18 SLM, Advanced Super Hornet Capability insertion, Equivalent Effects /ADVEW, NGJ, and XLUUV.
- Supports Global Support & Services (GS&S); P-8 Depot Maintenance, P-8A Sustainment, FA-18E-F SLEP, FA-18 E/F/G Sustainment and Engineering, Growler SLAP/SLM, and T-45.
- Supports Weapons; JDAM-LR, LJDAM, Harpoon, and SLAM-ER. Supports Phantom Works.
- Manages employees and mid-level managers planning, developing and managing sales and marketing campaigns.
- Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
- Provides oversight and approval of technical approaches, products and processes.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position requires an active U.S. Top Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Basic Qualifications (Required Skills/Experience):
- Bachelor’s Degree or higher
- 10+ years of experience working within or with Military or DoD customers
- 5+ years of quality experience in a Defense or Space related program (e.g. NASA, DoD, etc.)
- Experience interfacing directly with senior military officials and executives
- Communication experience, both written and verbal, with a comfort of representing the organization externally, and frequent interactions with executive-level management
- Experience with DoD acquisition process and the role of the COCOM (Combatant Commander) in the requirements setting and acquisition process
Preferred Qualifications (Desired Skills/Experience):
- Experience with Government/Department of War (DoW)/Navy budget, investments and acquisition processes along with an understanding of legislative or Congressional activities.
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Travel: Regular travel may be required based on business needs
Shift: 1st Shift
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
- Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting
- Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $177,650 - $240,350
Applications for this position will be accepted until May 31, 2026
Language Requirements:
Not ApplicableEducation:
Bachelor's Degree or EquivalentRelocation:
Relocation assistance is not a negotiable benefit for this position.Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position requires an active U.S. Top Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing Participates in E – Verify
Right to Work Statement
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