Customer Engagement Manager

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Job Description:

As a Customer Engagement Manager at Ryder, you will be the driving force behind growing and retaining a portfolio of commercial fleet accounts in the Denver market. This is a high-impact, client-facing sales role designed for motivated professionals who are ready to launch a long-term career in B2B sales and fleet solutions.

You will work with small to mid-sized accounts of 1-4 units, and serve as their go-to resource for Ryder's services — including Full Service Lease, Programmed Maintenance, Lease Financing, and Fleet Management. This role offers a clear pathway into more complex, higher-revenue sales opportunities as you build your experience and prove your results.

ABOUT THE ROLE

• $60,000 base + commission. First-year managers average $15,000-$20,000 in additional earnings.

• Schedule: Monday to Friday during business hours

• Medical, Dental and Vision coverage starting at just 30 days.

• Start accruing 80 hours of paid time off immediately. No waiting period.

• Plan for your future with a company-matched retirement savings program.

WHAT YOU'LL DO

Drive Sales & Grow Your Territory

• Meet and exceed assigned sales quotas and profit targets

• Develop a strategic sales penetration plan to grow Ryder's share of wallet

• Prospect new business and present Ryder's capabilities to decision-makers

• Identify upsell and cross-sell opportunities in partnership with internal teams

Manage & Retain Your Accounts

• Maintain regular in-person and virtual contact with your customer base

• Conduct scheduled account reviews and monitor customer satisfaction

• Proactively resolve issues and serve as a connector between customers and Ryder departments

• Keep CRM records current with account activity and insights

Be a Trusted Advisor

• Educate customers on new services, policy updates and operational best practices

• Develop a deep understanding of each customer's business goals and objectives

• Continuously sharpen your sales skills, industry knowledge and professional development

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Sales skills, Required

• Account Management skills, Required

• Negotiation skills, Required

• Contractual leasing, Required

• Pricing, Required

Qualifications

• Bachelor's degree in business, marketing, or transportation, or equivalent experience, Required

• 2 years or more experience providing service to customers., Required

• 2 years or more experience selling to customers., Required

Travel

Yes, Greater than 60%

Job Category

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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