Retail Account Coordinator - Walmart

About Bluebird

We're The Bluebird Group - we're an omnichannel commerce partner that helps brands grow across every retail and digital channel.

We sit at the intersection of retail, eCommerce, media, and data. We help brands show up wherever their customers are (Target, Amazon, Walmart, Costco, Kroger, social commerce like TikTok, and beyond) and drive real sales growth.

We're not just strategists - we're a hands-on team of experienced retail operators who execute across everything from retail media and creative to data, insights, and full go-to-market strategy.

The result: we simplify what's become a really complex retail landscape and help brands scale faster and smarter.

Job Summary

We're looking for an Account Coordinator to support our Walmart Operations team by helping manage day-to-day account activities, retailer processes, and client deliverables.

This role works closely with Senior Retail Account Managers and supports a variety of account management, item setup, reporting, and operational activities. You'll help maintain accurate information, coordinate key initiatives, and contribute to projects that support client growth and account performance at Walmart.

The ideal candidate is organized, detail-oriented, proactive, and interested in building a career in account management, retail operations, or consumer products.

What You'll Do

Account Support & Administration

• Support Senior Retail Account Managers with day-to-day account management activities across multiple client accounts
• Maintain accurate account documentation, program information, and project status updates
• Assist with account execution by coordinating activities between clients, internal teams, and retailer contacts
• Support ongoing client initiatives and special projects as needed
• Help ensure account information remains accurate, organized, and up to date

Item Setup & Retail Operations

• Create and maintain new items within Walmart systems
• Support item maintenance activities, including updates to product information, pricing, and item attributes
• Assist with vendor onboarding and supplier setup processes
• Help monitor retailer requirements and support successful execution of account initiatives
• Maintain accurate records and documentation related to retailer setup activities and account changes

eCommerce & Digital Shelf Support

• Assist with maintaining and optimizing Walmart.com product detail pages
• Support updates to product content, images, and item attributes
• Help ensure online product information remains accurate and current
• Partner with internal teams to support digital shelf initiatives and eCommerce execution

Coordination & Operational Support

• Manage sample requests and coordinate deliveries with vendors and retailers
• Maintain records related to vendor setups, product information, pricing, order status, planning issues, and program details
• Assist with reporting, data organization, and operational tracking activities
• Support ad hoc projects and account initiatives as business needs evolve
• Help identify issues and escalate them appropriately for resolution

Cross-Functional Collaboration

• Partner with account management, sales, supply chain, and other internal teams to support client objectives
• Coordinate updates and information across stakeholders to support account execution
• Learn Walmart's systems, processes, and retail best practices while building account management experience
• Contribute to a collaborative and client-focused team environment

What We're Looking For

Experience

• Bachelor's degree preferred; Supply Chain, Retail, or Business degrees preferred
• Retail, business, or account management experience preferred
• Interest in account management, retail operations, supply chain, or consumer products
• Internships or early-career experience in retail, operations, or client-facing environments are a plus
• Experience working with Walmart on the retailer or supplier side preferred

Skills & Competencies

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Strong attention to detail and commitment to accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable gathering, organizing, and maintaining information across multiple projects
• Proficiency with Microsoft Office Suite and Excel
• Working knowledge of Walmart item management and inventory systems preferred
• Ability to work independently while collaborating effectively across teams

Our Commitment

We prioritize the inclusion of diverse perspectives. We aspire for all team members to feel like this is a place where they belong. Where they are respected by the company and are empowered to impact the business and achieve their full potential. We understand that relationships built on trust, respect and communication better serve our clients, team members and business.

Disclaimer: This job description outlines typical functions and responsibilities but may evolve based on business needs.