Onboarding Specialist
Meow
- Location
- Onsite (New York City, New York)
- Compensation
- $80k - $80k/yr
- Employment
- Full-time
- Level
- Entry Level
About the Role
Meow provides financial infrastructure, including business accounts and corporate cards, to startups and global businesses. The Onboarding Specialist manages end-to-end B2B customer onboarding and compliance operations, ensuring regulatory adherence and efficient client delivery.
Skills
Full job details
About us
At Meow, we provide startups with business accounts, corporate cards, and the clean financial reporting they need to operate and raise capital. Our customers are complex and global, from crypto protocols to multi-entity international businesses. We combine financial infrastructure with hands-on support so founders can operate efficiently and scale with confidence.
We’re hiring an Onboarding Specialist who thrives in a fast-moving startup environment. You’ll own customer onboarding and compliance operations end-to-end. This role is ideal for someone early in their career who thrives on autonomy, high-velocity execution, and building relationships from first touch to close.
Responsibilities:
Conduct KYC/CDD reviews for new B2B customer onboarding, identifying high-risk factors and escalating to legal and compliance as needed
Maintain fast turnaround times across the onboarding lifecycle, balancing regulatory requirements with client delivery expectations
Partner with internal teams to resolve documentation gaps and drive timely account approvals
Support audit and compliance initiatives by maintaining accurate records and adhering to internal control standards
Identify workflow inefficiencies and contribute to process improvements that boost onboarding accuracy and speed
Qualifications:
1+ years in BSA/AML, KYC/KYB, or fintech/bank compliance operations
Solid grasp of BSA/AML fundamentals
Sharp attention to detail and sound judgment under time pressure
Clear written communicator who can defend a risk decision simply
Resilient, goal-oriented, and motivated by performance
Compensation
This is a high-autonomy role where you’ll directly impact company growth. You’ll work with innovative, early-stage startups and gain exposure to complex financial workflows and global operations. The expected compensation for this role is $80k.