Customer Success Rep II
Honeywell
- Location
- Hybrid (Hamilton, NJ)
- Compensation
- $71k - $89k/yr
- Employment
- Full-time
- Level
- Mid Level
About the Role
Honeywell seeks a Customer Success Manager to drive customer adoption, retention, and growth across the Americas region. This role involves serving as a trusted advisor to maximize value from Honeywell's automation and industrial solutions while collaborating with cross-functional teams.
Skills
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- Employee Assistance Program
- Educational Assistance
- Parental Leave
- Paid Time Off
- Paid Holidays
Perks
- Hybrid work
- Flexible work
Full job details
- Customer Success Manager – Americas
We have an opportunity for a Customer Success Manager (Americas) to join Honeywell, where you will be responsible for building and maintaining strong relationships with customers across the Americas region, ensuring they achieve their desired business outcomes and realize maximum value from our solutions. You will serve as a trusted advisor and primary point of contact, helping customers drive adoption, optimize usage, expansion, and achieve long-term success.
In this role, you will impact customer satisfaction, retention, and growth by proactively engaging with customers throughout their lifecycle. You will collaborate across Sales, Professional Services, Support, and Product teams to ensure a seamless customer experience while identifying opportunities to expand customer value and strengthen strategic partnerships.
This is a hybrid role based in our Hamilton, NJ office with approximately 25% travel across the Americas region.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.