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Mews

Senior Technical Application and Onboarding Specialist

Mews

Remote (United States) $105k - $136k/yr Full-time Mid Level 3 benefits + 5 perks
Posted Today

About the role

Mews is transforming the hospitality industry with a platform that helps hotels run smarter and create better guest experiences. This role involves owning the technical implementation and operational health of a product area, acting as a technical escalation point, and collaborating with product teams to improve documentation and processes.

Skills

Technical application support Implementation Onboarding SaaS Troubleshooting Software configuration Integrations APIs Project management Process improvement AI fluency Data analysis Customer success Technical documentation Communication
Marble

Customer Success Manager - Toronto or Nevada area

Marble

Remote (Nevada, Nevada) CAD 70k - CAD 85k/yr Full-time Mid Level 2 benefits + 1 perks
Posted Today

About the role

Marble provides the authorization layer for protected information, powering products like Medchart and Settlit for healthcare and legal industries. This Customer Success Manager role involves owning a book of B2B customers, managing renewals, and ensuring request turnaround for sophisticated clients.

Skills

Customer Success Management B2B Account Management Customer Retention Renewal Management Business Reviews Escalation Management Customer Communication Troubleshooting Data Analysis Privacy Compliance PHIPA PIPEDA HIPAA Cross-Functional Collaboration HubSpot Medical Records and Claims Workflows
ServiceNow

Principal Customer Success Executive

ServiceNow

Remote (New York, NEW YORK) $180k - $315k/yr Full-time Senior Level 4 benefits + 4 perks
Posted 1 day ago

About the role

ServiceNow is an AI control tower for business reinvention, helping the Fortune 500 work smarter. The Principal Customer Success Executive acts as a trusted advisor to C-suite stakeholders, driving strategic value and business transformation through the ServiceNow platform.

Skills

Customer success Account management Consulting Transformation leadership Strategic planning AI integration Workflow automation Stakeholder management Project management IT strategy IT operations Business transformation Risk mitigation ServiceNow platform Executive communication Mentorship
First Advantage Global operating Centre

VP, Customer Success

First Advantage Global operating Centre

Remote (US_Georgia Virtual, Georgia) $200k - $225k/yr Full-time Senior Level 5 benefits + 2 perks
Posted 1 day ago

About the role

First Advantage is a leading provider of background screening and identity solutions serving global Fortune 100 and Global 500 brands. The VP of Customer Success will design global strategies to retain and grow existing business while fostering a customer-centric team.

Skills

Account management Strategic planning Customer success Revenue growth Sales leadership Team leadership Change management Stakeholder influence Negotiation Problem-solving Data analysis Salesforce CRM Operational efficiency Client relationship management Business strategy
Assured

Principal Technical Account Manager

Assured

Remote (United States) $185k - $195k/yr Full-time Senior Level 12 benefits + 4 perks
Posted 1 day ago

About the role

Assured modernizes insurance claims processing through AI-driven software solutions for large insurers. The Principal Technical Account Manager triages complex customer issues, acts as an operational liaison across Product and Engineering, and identifies patterns to improve product quality and client experience.

Skills

Technical account management Triage Cross-functional collaboration Operational judgment Problem solving Data analysis Communication AI tools Process improvement Stakeholder management Strategic planning Documentation Workflow optimization Escalation management Customer advocacy
Assured

Senior Technical Account Manager

Assured

Remote (United States) $165k - $185k/yr Full-time Senior Level 10 benefits + 4 perks
Posted 1 day ago

About the role

Assured modernizes insurance claims processing through AI-driven software solutions for large insurers. The Senior Technical Account Manager acts as an operational hub, triaging complex customer issues and collaborating with Product and Engineering teams to improve client experience and internal processes.

Skills

Technical account management Triage Operational judgment Cross-functional collaboration Problem solving Data analysis Communication Process improvement AI tools Strategic planning Customer support Project management Documentation Workflow optimization Technical literacy
DTEX Systems

Customer Success Manager

DTEX Systems

Remote (United States) $120k - $180k/yr Full-time Mid Level 2 benefits + 2 perks
Posted 1 day ago

About the role

DTEX is a leader in risk-adaptive security, providing a behavioral intelligence platform to detect and prevent insider and AI risks. The Customer Success Manager serves as a trusted advisor for enterprise clients, driving adoption, retention, and expansion while aligning platform capabilities with business outcomes.

Skills

Customer success Enterprise SaaS Cybersecurity Consulting Insider risk management Data protection Account management Relationship management Renewal management Cross-selling Up-selling Quarterly business reviews Stakeholder management Risk assessment Communication Program coordination
ClickUp

Senior Technical Account Manager - Strategic Services

ClickUp

Remote (United States) $110k - $150k/yr Full-time Senior Level 8 benefits + 4 perks
Posted 1 day ago

About the role

ClickUp is building the first converged AI workspace to unify tasks, docs, and chat. This role partners with enterprise customers to drive adoption, implement AI-powered workflows, and ensure long-term success and expansion.

Skills

Technical account management SaaS implementation Customer success AI workflow design Project management Change management Workflow automation Strategic consulting Data analysis Stakeholder management Enterprise account management Process optimization API integration Prompt design Agent architecture Business intelligence
trane technologies

Senior Customer Success Manager

trane technologies

Remote (Wellesley, Massachusetts) $106k - $135k/yr Full-time Senior Level 5 benefits + 3 perks
Posted 1 day ago

About the role

Trane Technologies' Nuvolo division seeks a Senior Customer Success Manager to drive product adoption and communicate ROI for enterprise clients on a cloud-based Connected Workplace platform. The role focuses on maintaining strong client relationships and ensuring business objectives are met.

Skills

Consultative selling Customer success Relationship management Account management ROI communication Usage trend analysis Risk assessment Product adoption Presentation skills Strategic planning Cross-functional collaboration Communication Organizational skills Problem solving Technical value communication
PAR Technology

Technical Account Manager, Product Delivery (PAR Retail)

PAR Technology

Remote (Philadelphia, Pennsylvania) $105k - $135k/yr Full-time Mid Level 4 perks
Posted 1 day ago

About the role

PAR Technology, a leader in restaurant technology, is seeking a Technical Account Manager to act as a Scrum Product Owner for its PAR Retail digital platform. This role bridges clients and engineering teams to define requirements, manage backlogs, and oversee the delivery of mobile application features.

Skills

Project management Account management Product ownership Agile Scrum Kanban Mobile applications Requirements gathering Backlog management Jira Confluence Presentation skills Negotiation Facilitation Technical communication User acceptance testing
Workiva Inc.

Associate Renewals Manager

Workiva Inc.

Remote (Remote - AZ, Arizona) $76k - $115k/yr Full-time Entry Level 2 benefits + 3 perks
Posted 1 day ago

About the role

Workiva is a platform that unifies finance, risk, and sustainability for complex organizations. The Associate Renewals Manager role focuses on managing existing customer subscriptions to ensure on-time renewals and maximize revenue.

Skills

Renewals management SaaS sales Customer service Time management Territory management Contract management Relationship building Pipeline analysis Sales strategy Accounting Quote-to-cash cycle Customer success
Docusign

Customer Success Account Manager

Docusign

Remote (UNAVAILABLE, UNAVAILABLE) $32 - $54/hr Full-time Mid Level 5 benefits + 2 perks
Posted 1 day ago

About the role

Docusign, the leader in e-signature and contract lifecycle management, seeks a Customer Success Account Manager to own a portfolio of accounts. The role focuses on driving customer adoption, securing renewals, and identifying growth opportunities within an assigned territory.

Skills

Account Management Renewal Management Customer Success Sales Deal Negotiation Consultative Approach Relationship Management Data Analysis Forecasting Salesforce Communication Skills Prioritization Strategic Planning Contract Lifecycle Management Customer Adoption
MPLC

Senior Customer Success Executive

MPLC

Remote (United States) $75k - $95k/yr Full-time Senior Level 4 benefits + 1 perks
Posted 1 day ago

About the role

MPLC is the leading provider of public performance licensing for movies and TV content in commercial and public spaces. This role involves managing enterprise customer portfolios to drive renewals, minimize churn, and expand revenue while ensuring compliance with licensing mandates.

Skills

Customer success Account management Business development Strategic account management Renewal negotiations Churn mitigation Stakeholder management CRM tools Licensing Intellectual property Consultative selling Data analysis Financial compliance Team leadership Coaching
EverCommerce

EverHealth - Mid-Market Customer Success Manager (Remote, US)

EverCommerce

Remote (United States of America) $80k - $90k/yr Full-time Senior Level 3 benefits + 3 perks
Posted 1 day ago

About the role

EverCommerce is a leading service commerce platform providing SaaS solutions for service-based businesses. This role supports mid-market healthcare clients on the EverHealth EHR platform, focusing on retention, revenue cycle optimization, and managing complex customer escalations.

Skills

Customer Success Account Management EHR Platform Revenue Cycle Workflows Payments Escalation Management Consultative Selling Cross-functional Leadership Healthcare Billing Claims Processing Practice Operations Salesforce Data Analysis Stakeholder Management Workflow Optimization
Lumivero

Customer Success Specialist

Lumivero

Remote (Denver, CO) $70k - $80k/yr Full-time Mid Level 12 benefits + 3 perks
Posted 1 day ago

About the role

Lumivero empowers researchers and business leaders to simplify data complexity and drive confident decision-making through rigorous software and AI-driven workflows. The Customer Success Specialist manages a portfolio of accounts, ensuring product adoption, onboarding, and renewal while serving as the primary point of contact to prevent churn and advocate for customer needs.

Skills

Customer success Account management Customer support Onboarding Relationship building Communication Problem-solving CRM Salesforce Atlassian tools Jira Confluence Data analysis Training Strategic thinking Collaboration
MPLC

Customer Success Executive

MPLC

Remote (United States) $65k - $75k/yr Full-time Mid Level 5 benefits + 1 perks
Posted 1 day ago

About the role

MPLC is a leading public performance licensing provider for movies and TV content in commercial and public spaces. The Customer Success Executive manages a portfolio of existing customers to minimize churn, drive renewal and expansion revenue, and ensure license compliance through proactive outreach.

Skills

Customer success Account management Licensing Churn mitigation Renewal management Outbound calling CRM tools Negotiation Communication Attention to detail Organizational skills Compliance assurance Upselling Financial documentation
EverCommerce

EverPro - Customer Success Manager (Remote, US)

EverCommerce

Remote (Remote- US, Utah) $60k - $72k/yr Full-time Mid Level 5 benefits + 4 perks
Posted 1 day ago

About the role

EverCommerce is a leading service commerce platform providing SaaS solutions for service-based businesses. The Customer Success Manager role focuses on driving software adoption, managing client relationships, and ensuring long-term retention for the EverPro brand.

Skills

Customer success Account management Software implementation Technology training Customer support Project management Upselling CRM Communication skills Attention to detail Problem solving Relationship building Business insights Training delivery
EagleView

Technical Account Manager

EagleView

Remote (Remote US, UNAVAILABLE) $55k - $70k/yr Full-time Mid Level 11 benefits + 2 perks
Posted 1 day ago

About the role

EagleView is a leading provider of aerial imagery, property insights, and software that transforms how people work in government, construction, solar, and insurance industries. The Technical Account Manager serves as the primary technical liaison for customers, driving retention, satisfaction, and revenue growth through successful onboarding and support.

Skills

Account Management Customer Success Technical Problem-solving Relationship Management Communication Skills GIS Technologies IT Systems APIs Enterprise Integration Salesforce Gainsight HubSpot Strategic Business Reviews Technical Presentations Customer Retention Data Analysis
MPLC

Associate Customer Success Executive

MPLC

Remote (United States) $55k - $65k/yr Full-time Entry Level 4 benefits + 1 perks
Posted 1 day ago

About the role

MPLC is a leading public performance licensing provider for movies and TV content in commercial and public spaces. The Associate Customer Success Executive manages a customer portfolio to minimize churn, drive renewals, and ensure license coverage compliance through proactive outreach.

Skills

Customer success Account management Licensing Renewals Churn mitigation Outbound calling CRM tools Objection handling Communication Attention to detail Organizational skills Revenue retention Compliance assurance Consultative sales
ServiceNow

Principal Customer Success Executive, U.S. Federal

ServiceNow

Remote (Vienna, Virginia) $180k - $281k/yr Full-time Senior Level 4 benefits + 5 perks
Posted 2 days ago

About the role

ServiceNow is an AI control tower for business reinvention, helping Fortune 500 companies work smarter. The Principal Customer Success Executive leads post-sale relationships with C-suite stakeholders to drive platform adoption, retention, and strategic value in the U.S. Federal sector.

Skills

Customer success Account management Consulting Transformation leadership Strategic planning AI integration Project management Stakeholder management IT strategy Change management ServiceNow platform Business transformation Risk mitigation Value management Executive advisory

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