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CSM Jobs
Remote (Chicago, Illinois) $25 - $35/hr Full-time Mid Level
Posted 1 day ago

About the role

TauRx Therapeutics is a mission-driven organization pioneering treatments for neurodegenerative disorders like Alzheimer's. The Customer Success Specialist serves as the primary contact for clinical research sites and partners, ensuring positive stakeholder experiences and supporting onboarding processes.

Skills

Customer Success Client Services Account Management Communication Skills Problem-solving Empathy Time Management CRM Software Microsoft Office Suite Stakeholder Management Onboarding Data Analysis
Remote (Atlanta, Illinois) $85k - $110k/yr Full-time Mid Level 10 benefits + 2 perks
Posted 2 days ago

About the role

QAD is a global leader in SaaS manufacturing and supply chain solutions. The Customer Success Manager drives customer retention and growth by managing the customer journey, ensuring product adoption, and partnering with global sales teams to identify new opportunities.

Skills

Customer success SaaS ERP Salesforce Customer retention Data analysis Project implementation Relationship building Active listening Empathy Cross-functional collaboration Communication Problem solving Strategic planning Account management
Remote (United States) $256k - $396k/yr Full-time Senior Level 8 benefits + 3 perks
Posted 3 days ago

About the role

Prefect builds resilient Pythonic orchestration and MCP platforms for mission-critical workloads. This role drives expansion within strategic accounts and leads the Customer Success team during a transition to consumption-based pricing.

Skills

Strategic account management Customer success Expansion sales People leadership Enterprise SaaS Data infrastructure Consumption-based pricing Account planning Executive engagement Multi-threading Forecasting Coaching Developer tools Sales strategy Relationship building
Remote (Wellesley MA 16 Mica Lane, Massachusetts) $143k - $231k/yr Full-time Senior Level 5 benefits + 2 perks
Posted 3 days ago

About the role

Trane Technologies' Nuvolo division seeks a Head of Customer Success to lead the global team driving retention, expansion, and product adoption for its cloud-based Connected Workplace solutions. The role focuses on building high-performing teams, optimizing customer journeys, and influencing product roadmaps to deliver sustainable climate solutions.

Skills

Customer success leadership Team building Strategic planning Retention management Account growth Customer engagement Data analysis Stakeholder management Cross-functional collaboration Executive communication SaaS Customer journey optimization Performance management Problem solving Technical knowledge Forecasting
trane technologies
Remote (Wellesley, Massachusetts) $143k - $231k/yr Full-time Senior Level 8 benefits + 2 perks
Posted 3 days ago

About the role

Trane Technologies' Nuvolo division seeks a Head of Customer Success to lead the global team, driving retention and expansion for cloud-based Connected Workplace solutions. This role focuses on building high-performing teams and optimizing the customer journey to maximize platform value.

Skills

Customer success leadership Team management Strategic planning Customer retention Data analysis Stakeholder management Communication skills Problem solving Cross-functional collaboration Account management Customer journey mapping Performance management Technical knowledge Forecasting Process optimization Mentoring
Remote (United States) $136k - $215k/yr Full-time Senior Level 8 benefits + 3 perks
Posted 3 days ago

About the role

Sword Health is pioneering AI Care to transform healthcare delivery through clinical reasoning and real-time treatment. This role involves managing enterprise employer relationships to drive retention, renewals, and value realization across musculoskeletal, women's health, and mental health platforms.

Skills

Account management Enterprise relationship management Renewal strategy Retention management Data analysis Executive communication Cross-functional collaboration Healthcare benefits Digital health Risk management Strategic planning Stakeholder management Project management Performance diagnosis AI proficiency
Remote (United States, Remote) $150k - $200k/yr Full-time Senior Level 11 benefits + 2 perks
Posted 3 days ago

About the role

Dataiku is the enterprise orchestration layer for building, deploying, and governing AI. This role serves as a primary technical advisor for strategic clients, managing platform architecture, operations, and best practices to ensure successful AI implementation.

Skills

Technical account management Linux system administration Networking Authentication systems LDAP Kerberos Active Directory IAM AWS Azure GCP Kubernetes Hadoop Spark Python MLOps
Remote (California, California) $156k - $185k/yr Full-time Senior Level 2 benefits + 5 perks
Posted 3 days ago

About the role

Informed K12 helps school district administrators eliminate paperwork and optimize critical business processes. The Customer Success Manager drives product adoption and operational transformation within K-12 districts, acting as a strategic consultant to navigate complex organizational dynamics.

Skills

Customer success Consulting Change management Stakeholder management Strategic planning Data analysis Account management Project management Relationship building Problem solving Public sector operations K-12 education Technical solution design Communication Leadership Adoption strategy
Carr Talent Acquisition

Customer Success Manager (REI)

Carr Talent Acquisition

Remote (United States, Mississippi) $180k - $180k/yr Full-time Senior Level 4 benefits + 2 perks
Posted 3 days ago

About the role

A fast-growing lead generation and digital marketing company is seeking a Customer Success Manager to lead retention efforts for high-value real estate investment wholesale clients. The role involves mentoring the success team, developing customized retention strategies, and driving account expansion to protect recurring revenue.

Skills

Customer success Account management Client services Sales Customer retention Consultative selling Negotiation Conflict resolution Relationship management Data analysis CRM systems Leadership Coaching Mentoring Strategic planning Communication
Remote (United States) $120k - $164k/yr Full-time Senior Level 7 benefits + 5 perks
Posted 3 days ago

About the role

iManage is a global SaaS company providing an intelligent, cloud-enabled platform for knowledge work trusted by over 4,100 customers. The Principal Customer Success Manager role oversees strategic large law firm accounts to maximize subscription value, drive retention, and identify expansion opportunities.

Skills

Customer Success Relationship Management SaaS Enterprise Account Management Strategic Planning Project Management Business Communication Stakeholder Management Retention Strategy Data Analysis Salesforce Ticketing Systems Cloud Services Legal Industry Knowledge Consulting
Stanley Black & Decker, Inc.

Customer Success Manager

Stanley Black & Decker, Inc.

Remote (Arizona USA - Remote, Arizona) $67k - $108k/yr Full-time Mid Level 8 benefits + 3 perks
Posted 3 days ago

About the role

Stanley Black & Decker is a global industrial company seeking a Customer Success Manager to support its Construction Technology business. This remote role focuses on providing Tier 1 customer support, troubleshooting technical issues, and promoting software adoption for industry-leading brands.

Skills

Customer support Help desk Technical troubleshooting SaaS Construction technology Revit AutoCAD Technical communication Microsoft Suite Customer success Problem solving Training Knowledge base management Pipeline management Collaboration
Remote (Los Angeles, CA) $70k - $100k/yr Full-time Mid Level 8 benefits + 1 perks
Posted 3 days ago

About the role

WTW is a global leader in risk, insurance, and human capital solutions. This role supports P&C insurance clients by managing insurance workflows, renewals, and data accuracy within a high-performance, customer-focused team.

Skills

Insurance brokerage Real estate insurance Customer service Data management Workflow outsourcing Claims management Billing reconciliation Microsoft Office Agency management systems Project management Communication Time management Attention to detail Problem solving Training Policy checking
Remote (Hong Kong Island, Hong Kong) $80k - $95k/yr Full-time Mid Level 4 benefits + 4 perks
Posted 3 days ago

About the role

Doxel applies computer vision and AI to the construction industry to provide real-time visibility into project progress and risk. This role manages the coordination layer of customer onboarding, ensuring timely implementation and acting as a liaison between internal teams and clients.

Skills

SaaS Operations Project coordination Customer success Data analysis Process improvement Stakeholder management Written communication Technical aptitude Time management Problem solving CRM Planhat Implementation management
Remote (Remote, United States) $75k - $85k/yr Full-time Mid Level 9 benefits + 2 perks
Posted 3 days ago

About the role

Karbon is the global leader in AI-powered practice management software for accounting firms. The Customer Success Manager owns a client portfolio, driving retention and expansion through consultative advice and quarterly success strategies.

Skills

Customer Success Account Management SaaS Project Management Relationship Building Communication Presentation Skills Strategic Thinking Consulting Data Analysis Renewals Management Product Roadmap Churn Prevention Revenue Growth Accountancy Software
Remote (Remote (Texas, US), Texas) $65k - $85k/yr Full-time Mid Level 5 benefits + 2 perks
Posted 3 days ago

About the role

ParentSquare is an education software platform connecting schools and families. This role supports the ParentSquare Pay product by managing customer onboarding, integration, and ongoing success for K-12 districts.

Skills

Customer success Account management Implementation SaaS Fintech EdTech Stripe Payment gateways Data analysis Project management Relationship building Technical troubleshooting Onboarding Communication Financial systems
Henry Schein
Remote (USA Remote, USA) $65k - $80k/yr Full-time Mid Level 7 benefits + 3 perks
Posted 3 days ago

About the role

Henry Schein One is redefining dental practice management by providing software solutions and services that enhance patient care and operational efficiency. The Customer Success Manager serves as a strategic advisor to drive product adoption, ensure customer retention, and help clients achieve measurable business outcomes.

Skills

Customer success Account management Strategic planning Relationship management Data analysis Problem solving Public speaking Presentation skills Conflict resolution CRM software Consultative selling Workflow optimization Retention strategy Business reviews Product adoption
Authenticom
Remote (US) $60k - $75k/yr Full-time Mid Level 3 benefits + 4 perks
Posted 3 days ago

About the role

Authenticom is a leader in secure, vendor-neutral data movement for the automotive industry, serving over 12,500 dealerships. The Customer Success Manager drives revenue growth and product adoption by managing strategic relationships with key automotive partners and OEMs.

Skills

Account management Sales Revenue growth Strategic planning Program management Technical understanding Customer retention Relationship building Negotiation Communication Problem-solving Conflict resolution CRM Data analysis Project management Stakeholder management
Collective Goods Holdings, Inc.

Jr Customer Success Manager

Collective Goods Holdings, Inc.

Remote (Remote (United States)) $45k - $50k/yr Full-time Entry Level 11 benefits + 4 perks
Posted 3 days ago

About the role

Collective Goods Holdings, Inc. supports schools through its Book Blast program to provide children with access to home libraries. The Junior Customer Success Manager assists in managing client relationships, coordinating event logistics, and ensuring high satisfaction for participating schools.

Skills

Customer service Account management Communication Relationship building Problem solving Organizational skills Attention to detail Project management Client relations Administrative support Event coordination Time management Proactive outreach Data entry Team collaboration
Remote (United States) Full-time Mid Level 8 benefits + 3 perks
Posted 3 days ago

About the role

Aiwyn is a fast-growing SaaS scale-up providing the first complete platform for modern accounting firms. This role drives retention and growth within the strategic enterprise customer base by overseeing the end-to-end customer lifecycle and ensuring satisfaction.

Skills

Customer success Renewal management Account management SaaS Enterprise account management Strategic planning Data analysis Negotiation Stakeholder management HubSpot Salesforce Gainsight ChurnZero Customer onboarding Risk mitigation
Remote (Eagan, Minnesota) Full-time Mid Level
Posted 3 days ago

About the role

Solera, a global leader in vehicle lifecycle management software and data services, is seeking a Customer Success Manager to support commercial fleet clients. The role focuses on implementing software solutions, ensuring customer retention, and providing technical training and support.

Skills

Customer Success Account Management Software Support CRM Systems Help Desk Software Communication Problem-solving Conflict Resolution Active Listening Data Analysis Training Technical Troubleshooting Customer Retention Presentation Skills Attention To Detail

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