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Figma

Technical Account Manager

Figma

Remote (San Francisco, California) $140k - $296k/yr Full-time Senior Level 9 benefits + 7 perks
Posted Today

About the role

Figma is seeking a Technical Account Manager to serve as a strategic technical advisor for enterprise customers. The role focuses on guiding sophisticated implementations, reducing technical risk, and accelerating adoption of Figma's platform through architectural guidance and cross-functional collaboration.

Skills

Technical account management Solutions engineering Enterprise architecture API integration Identity management Governance Extensibility AI-powered solutions Developer workflows Consultative selling Technical advisory Customer success Strategic planning Cross-functional collaboration Frontend development Design-to-code workflows
Infinx

Director of Customer Success

Infinx

Remote ((Multiple States)) $150k - $165k/yr Full-time Senior Level 8 benefits + 1 perks
Posted Today

About the role

Infinx is a healthcare technology company providing AI-powered patient access and revenue cycle solutions. The Director of Customer Success will manage strategic enterprise accounts, overseeing onboarding, implementation, and adoption to drive revenue objectives and ensure successful integration of healthcare technology.

Skills

Customer Success Revenue Cycle Management Strategic Account Management Project Management Risk Management Cross-functional Leadership Data Analysis Technical Communication Relationship Building Upselling Cross-selling Healthcare Technology EMR/EHR Integration Problem Solving Microsoft Office
Intercontinental Exchange Holdings, Inc.

Senior Client Success Manager

Intercontinental Exchange Holdings, Inc.

Remote (Atlanta, GA) $115k - $150k/yr Full-time Senior Level 8 benefits + 2 perks
Posted Today

About the role

Intercontinental Exchange seeks a Senior Client Success Manager to drive client retention, expansion, and product adoption within the mortgage lending industry. The role involves managing strategic accounts, collaborating with cross-functional teams, and acting as a trusted advisor to C-suite executives.

Skills

Client success management Relationship building Account management Salesforce Data analysis Strategic planning Cross-functional collaboration Communication Presentation skills Mortgage lending industry knowledge Problem solving Upselling Cross-selling Microsoft Word Microsoft Excel Microsoft PowerPoint
Swimlane

Customer Success Manager

Swimlane

Remote (Remote (United States)) $120k - $130k/yr Full-time Senior Level 4 perks
Posted Today

About the role

Swimlane is a cybersecurity automation platform company headquartered in Denver, Colorado. This role focuses on owning the post-sale experience for enterprise customers, driving retention and product adoption as a trusted advisor to security leaders.

Skills

Customer Success SaaS Enterprise B2B Cybersecurity Salesforce ChurnZero Data Analytics Risk Management Strategic Planning Relationship Management Automation AI-driven insights SecOps Technical Product Management Communication Analytical Skills
Triple Whale

Customer Success Manager, Mid-Market

Triple Whale

Remote (United States) $110k - $115k/yr Full-time Mid Level 1 perks
Posted Today

About the role

Triple Whale is an AI operating system for modern ecommerce that helps brands turn complex data into actionable growth strategies. This Customer Success Manager role focuses on owning relationships with Mid-Market clients, driving product adoption, and ensuring value delivery in a consultative capacity.

Skills

Customer Success Ecommerce SaaS Marketing Strategy Data Analysis Relationship Management Account Growth Consultative Selling Renewal Forecasting Product Adoption Communication Skills Tech Savvy Strategic Planning Project Management Problem Solving
WellRight

Customer Success Manager

WellRight

Remote (Remote (United States)) $70k - $75k/yr Full-time Mid Level 10 benefits + 7 perks
Posted Today

About the role

WellRight is a digital wellness platform provider seeking a Customer Success Manager to manage mid-market client relationships. The role focuses on driving retention, revenue growth, and product adoption through strategic account planning and consultative guidance.

Skills

Account management Project management SaaS Strategic planning Client retention Data analysis CRM software Excel Product demonstration Customer success Relationship management Consultative guidance Upselling Renewal strategy Communication skills Problem solving
Tiger Data

Customer Success Manager

Tiger Data

Remote (United States) Full-time Mid Level 4 benefits + 4 perks
Posted Today

About the role

Tiger Data is building the fastest PostgreSQL platform for modern workloads, trusted by thousands of organizations globally. As a Customer Success Manager, you will own the health and growth of high-impact accounts, driving retention and expansion through data-informed strategies and technical stakeholder management.

Skills

Customer Success Management PostgreSQL SaaS Account Management Data Analysis Risk Mitigation QBRs Value Mapping Technical Stakeholder Management Developer Relations Data Engineering AI Tools Automation Strategic Planning Communication Time Management
TJM Labs

Customer Success Manager

TJM Labs

Remote (United States) Full-time Senior Level 3 benefits + 1 perks
Posted Today

About the role

TJM Labs is building AI-powered automation for pharmacy workflows. The Customer Success Manager owns strategic customer relationships, driving retention, renewal, and expansion while optimizing bot performance to deliver measurable business outcomes.

Skills

Customer Success Account Management B2B SaaS Strategic Relationship Management Retention Renewal Expansion Data Analysis Workflow Automation Technical Fluency Executive Communication Project Management Problem Solving Stakeholder Alignment ROI Analysis Startup Experience
Microsoft

Customer Success Account Manager (CSAM)

Microsoft

Remote (United States) $106k - $222k/yr Full-time Senior Level 2 benefits + 1 perks
Posted 1 day ago

About the role

Microsoft is seeking a Customer Success Account Manager to drive customer value and cloud consumption across the Americas. This role focuses on translating data into actionable insights, leading strategic initiatives to improve ECIF Yield, and fostering collaboration across finance, engineering, and sales departments.

Skills

Customer success Program management Cloud consumption Strategic planning Data analysis Stakeholder engagement Business leadership Account management Cloud platforms Solution delivery Portfolio management Consulting Reporting Cross-functional collaboration Performance management
Compyl

Director of Customer Success

Compyl

Remote (New York City, New York) $170k - $200k/yr Full-time Senior Level 1 benefits + 3 perks
Posted 1 day ago

About the role

Compyl is a fast-growing cybersecurity SaaS company redefining the GRC space for mid-market and enterprise customers. The Director of Customer Success will build and lead the CS function from scratch, driving retention, expansion, and operational excellence in a remote-first startup environment.

Skills

Customer Success Strategy Team Leadership SaaS GRC Account Management Retention Management Data Analysis Customer Segmentation Health Scoring Onboarding Renewal Forecasting CRM Tooling Strategic Planning Executive Presence Risk Management Compliance
Twilio

Staff, Technical Account Manager

Twilio

Remote (Remote - US) $116k - $146k/yr Full-time Senior Level 5 benefits + 4 perks
Posted 1 day ago

About the role

Twilio is a leading cloud communications platform empowering developers and businesses to build personalized customer experiences. This role serves as the primary technical support contact for strategic customers, resolving complex issues and driving product improvements.

Skills

Technical Account Management RESTful APIs Java Node.js PHP C# Python JavaScript React Redux Network Troubleshooting TCP/UDP SSL/TLS Customer Support Time Management Communication
STACK Construction Technologies

Manager of Customer Success

STACK Construction Technologies

Remote (Cincinnati, Ohio) $118k - $140k/yr Full-time Mid Level 6 benefits + 2 perks
Posted 1 day ago

About the role

STACK is a leading provider of cloud-based construction estimating and takeoff software. The Manager of Customer Success will build and lead a team of 11 CSMs to manage SMB and Enterprise accounts, driving retention, expansion, and operational playbooks from the ground up.

Skills

Customer success management Team leadership SaaS Account management Retention strategy Renewal management Expansion strategy Data analysis Cross-functional coordination Process development Coaching Segmentation strategy Forecasting Customer relationship management SMB management Enterprise management
STACK Construction Technologies

Digital Customer Success Program Manager

STACK Construction Technologies

Remote (Cincinnati, Ohio) $112k - $130k/yr Full-time Mid Level 6 benefits + 2 perks
Posted 1 day ago

About the role

STACK is a leading provider of cloud-based construction software. This role builds the digital Customer Success motion to drive adoption and retention across all customer segments through in-app engagement, training, and email campaigns.

Skills

Customer success Program management SaaS Lifecycle marketing Customer education Pendo Data analysis Email marketing Cross-functional collaboration Customer journey mapping Product adoption Technical writing Customer retention Project management AI Strategic planning
Smile Digital Health

Technical Account Manager - Remote United States

Smile Digital Health

Remote (Remote US) $110k - $130k/yr Full-time Senior Level 5 benefits + 3 perks
Posted 1 day ago

About the role

Smile Digital Health is a healthcare technology company specializing in FHIR-based data liberation platforms used globally. The Technical Account Manager serves as the primary post-sales liaison, managing customer relationships, resource allocation, and financial oversight to ensure successful implementation and long-term satisfaction.

Skills

Technical Account Management Customer Success Software Delivery Resource Management Financial Oversight Contract Negotiation Agile Methodologies Scrum Kanban FHIR HL7 Healthcare Interoperability Project Management Stakeholder Engagement Upselling
CCC Intelligent Solutions

Technical Account Manager, Enterprise Support

CCC Intelligent Solutions

Remote (Chicago, Illinois) $94k - $130k/yr Full-time Senior Level 3 benefits + 8 perks
Posted 1 day ago

About the role

CCC Intelligent Solutions is a leading cloud platform for the insurance economy. The Technical Account Manager, Enterprise Support serves as a senior technical escalation point for strategic automotive accounts, ensuring operational health and reliability through advanced troubleshooting and cross-functional collaboration.

Skills

Technical Account Management API Support Troubleshooting Incident Management Stakeholder Management SaaS Cloud Infrastructure Networking Security Distributed Systems Databases Root Cause Analysis Service Level Agreements KPIs Cross-functional Coordination Technical Documentation
Enertiv

Client Success Manager

Enertiv

Remote (Remote (United States)) $85k - $105k/yr Full-time Mid Level 8 benefits + 5 perks
Posted 1 day ago

About the role

Enertiv is a sustainability platform for real estate helping modernize and decarbonize the industry. The Client Success Manager role involves managing high-value clients to drive platform adoption, retention, and long-term business value through strategic partnerships and quarterly reviews.

Skills

Client success B2B SaaS Account management Retention Renewals Account growth Data-driven CRM systems Strategic planning Customer health monitoring PropTech Energy management Sustainability reporting Zoho CRM Notion
Net Health

Field Customer Success Manager (Client Management I) - REMOTE

Net Health

Remote (Pittsburgh, PA) $64k - $80k/yr Full-time Entry Level 3 benefits + 3 perks
Posted 1 day ago

About the role

Net Health is a leading SaaS healthcare technology company empowering providers across the continuum of care. This role ensures customer satisfaction by managing client relationships, driving product adoption, and collaborating with internal teams to meet contractual objectives.

Skills

Customer success Client management SaaS Healthcare IT Relationship management Data analysis Predictive analytics Project management Customer retention Strategic advising Microsoft Office Suite Communication Problem solving Consulting
TradesApp

Remote Customer Success Specialist

TradesApp

Remote (Chicago, Illinois) $25 - $35/hr Full-time Mid Level 1 perks
Posted 1 day ago

About the role

TauRx Therapeutics is seeking a Customer Success Specialist to support clinical research sites and partners in the fight against neurodegenerative disorders. The role focuses on managing stakeholder relationships, guiding onboarding, and ensuring a positive experience with their Alzheimer's research programmes.

Skills

Customer Success Client Services Account Management Communication Skills Problem-solving Empathy Time Management CRM Software Microsoft Office Suite Stakeholder Management Onboarding Data Analysis
Genius AI

Onboarding Specialist

Genius AI

Remote (United States) $60k - $72k/yr Full-time Mid Level 5 benefits + 4 perks
Posted 1 day ago

About the role

Genius AI builds technology to help local businesses run themselves by automating admin tasks. The Onboarding Specialist manages the end-to-end transition of high-revenue customers onto the platform, acting as a trusted advisor to ensure seamless implementation and long-term success.

Skills

Onboarding Implementation Customer success Sales support Data migration Payments setup System configuration CRM HubSpot Salesforce Project management Communication Technical troubleshooting Customer relationship management
AnewHealth

Onboarding Specialist

AnewHealth

Remote (OH - Remote, Ohio) Full-time Entry Level 9 benefits + 1 perks
Posted 1 day ago

About the role

AnewHealth is a leading pharmacy care management company specializing in complex chronic care needs. The Onboarding Specialist role involves conducting patient medication reviews, managing onboarding processes, and educating patients on medication management solutions to improve healthcare outcomes.

Skills

Pharmacy customer service Problem-solving Communication skills Data entry Persuasion skills Attention to detail Multitasking Customer service Medication management Patient education Time management Teamwork MS Office suite Interpersonal skills

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