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Sr Technical Account Manager - North America

Wise

Onsite (Austin, Texas) $180k - $255k/yr Full-time Senior Level
Posted 1 day ago

About the role

Wise is a global fintech company building the best way to move and manage the world’s money. As a Senior Technical Account Manager, you will serve as the dedicated technical relationship owner for Tier 1 partners, ensuring integration health and driving technical success.

Skills

Technical Account Management API Integration Stakeholder Management Troubleshooting Data Analysis Product Roadmap SLA Management Fintech SQL Kibana Looker Prometheus System Architecture Change Management Enterprise Support

Customer Success Engineer Federal with a TS/SCI w/CI

Forward

Onsite (Virginia, Virginia) $190k - $240k/yr Full-time Senior Level
Posted 1 day ago

About the role

Forward Networks, a leader in autonomous networking and network digital twins, is seeking a Customer Success Engineer to provide post-sales technical leadership to Federal agencies. The role focuses on ensuring successful platform adoption and serving as a subject matter expert for complex networking environments.

Skills

Networking Security Customer Success Technical Leadership Network Engineering API Python Bash GraphQL Troubleshooting Needs Analysis Business Justification Presentation Skills Problem-solving Strategic Planning

Customer Success Manager

Phaidra

Remote (United States) $125k - $236k/yr Full-time Senior Level 5 benefits + 4 perks
Posted 1 day ago

About the role

Phaidra builds AI-powered control systems for industrial facilities using reinforcement learning to optimize operations. This role leads a team of Solutions Engineers and Technical Program Managers to drive technical vision, operational excellence, and customer success in a fully remote environment.

Skills

Technical solutions management Industrial controls Data center systems HVAC Electrical fundamentals Customer success Team leadership Project management Reinforcement learning AI ML Scrum Agile Strategic planning Cross-functional leadership

Customer Engineer, Cloud AI, Media and Entertainment, Google Cloud

Google

Onsite (New York, NY) $152k - $221k/yr Full-time Senior Level 1 benefits + 2 perks
Posted 1 day ago

About the role

Google Cloud is seeking a Customer Engineer to drive technical wins for Cloud AI workloads within the Media and Entertainment sector. This role involves providing deep technical consultation, developing tailored solutions, and influencing product development through customer feedback.

Skills

Cloud Native Architecture Machine Learning AI Agent Orchestration LangGraph CrewAI AutoGen RAG Deep Learning PyTorch TensorFlow Jax Ray TPUs GPUs Software Architecture Technical Sales

Customer Engineer, Platform, Google Cloud

Google

Onsite (Cambridge, MA) $152k - $221k/yr Full-time Senior Level 1 benefits + 2 perks
Posted 1 day ago

About the role

Google Cloud is seeking a Customer Engineer to partner with sales teams and serve as a trusted technical advisor for customers. The role involves architecting cross-pillar cloud solutions, driving technical wins, and helping customers transform their businesses through Google's cloud technology.

Skills

Cloud Architecture Infrastructure Modernization Application Modernization Data Management Data Analytics Cloud AI Networking Security Systems Design Prototyping Technical Sales Customer Workshops Debugging Programming Strategic Planning Presentation Skills

Technical Account Manager, Google Cloud Consulting

Google

Onsite (Sunnyvale, CA) $114k - $163k/yr Full-time Senior Level 1 benefits + 2 perks
Posted 1 day ago

About the role

Google Cloud is seeking a Technical Account Manager to lead the implementation and adoption of Google Cloud products for enterprise customers. This role involves managing technical roadmaps, facilitating stakeholder communication, and coordinating with internal engineering teams to ensure successful project delivery.

Skills

Cloud Operations Technical Account Management Stakeholder Management Cloud Consulting Migration Strategy Project Management Database Systems Networking IT Security Application Development Service Architecture Cloud-native Application Development Storage Systems Content Delivery Networks Client Management Problem-solving

Staff Customer Engineer (Koi)

Palo Alto Networks

Remote (Remote - USA - CA, California) $95k - $154k/yr Full-time Senior Level 3 benefits + 3 perks
Posted 1 day ago

About the role

Palo Alto Networks is a global cybersecurity leader protecting organizations across clouds, networks, and devices. The Staff Customer Engineer acts as a technical bridge between engineering and customer teams to diagnose complex bugs, manage deployments, and drive long-term fixes.

Skills

Software engineering Debugging System architecture Network infrastructure Technical troubleshooting Automation Scripting Cybersecurity Technical communication Triage Deployment Root cause analysis Product architecture Stakeholder management

Technical Account Manager

Panorays

Onsite (New York, NY) $160k - $180k/yr Full-time Senior Level 5 benefits + 2 perks
Posted 2 days ago

About the role

Panorays reduces supply chain cyber risk through a comprehensive third-party cybersecurity solution. The Technical Account Manager serves as the primary technical owner for enterprise accounts, driving onboarding, deployment, and long-term adoption strategies while acting as a trusted advisor to CISO teams.

Skills

Technical Account Management Cybersecurity Third-party risk management API integration Project management SaaS Customer success Enterprise software GRC SSO Stakeholder management Technical advisory Data analysis Risk assessment Communication skills

Customer Engineer III, Oil and Gas, Google Cloud

Google

Onsite (Atlanta, GA) $152k - $221k/yr Full-time Senior Level 1 benefits + 2 perks
Posted 4 days ago

About the role

Google Cloud is seeking a Customer Engineer to partner with technical sales teams and serve as a trusted advisor for Oil and Gas clients. You will architect cross-pillar cloud solutions, drive technical wins, and define delivery plans to solve complex business issues.

Skills

Cloud Native Architecture Infrastructure Modernization Application Modernization Data Management Data Analytics Cloud AI Networking Security Systems Design Prototyping Technical Sales Oil and Gas Industry Cloud Engineering Virtualization Containerization Identity Management

Sr. Technical Account Manager, TAM , ES - Strategic Industries

Amazon

Onsite (San Diego, California) $153k - $207k/yr Full-time Senior Level 7 benefits + 2 perks
Posted 4 days ago

About the role

Join AWS Enterprise Support as a Senior Technical Account Manager to serve as a principal technical advisor for strategic industry customers. You will craft cloud strategies, drive operational excellence, and act as the voice of the customer to AWS product teams.

Skills

Cloud Strategy Technical Account Management Operational Excellence Risk Management Cloud Maturity Distributed Applications AWS Services Compute Storage Database Big Data AI/ML Networking Serverless Technical Consulting Customer Advocacy

Sr. Technical Account Manager (PubSec), ES - WWPS

Amazon

Onsite (Arlington, Virginia) $153k - $207k/yr Full-time Senior Level 7 benefits + 2 perks
Posted 4 days ago

About the role

Join AWS Enterprise Support as a Technical Account Manager to serve as the principal technical advisor and voice of the customer. You will help organizations plan, build, and optimize solutions on AWS, driving adoption and ensuring operational health of their cloud environments.

Skills

Cloud computing Technical account management Distributed applications AWS services Risk management Strategic planning Customer advocacy Technical advisory Operational health Infrastructure optimization Security clearance Stakeholder management Cloud architecture Problem solving Communication skills

Staff Technical Account Manager

1Password

Remote (United States) $143k - $207k/yr Full-time Senior Level 6 benefits + 4 perks
Posted 4 days ago

About the role

1Password is a leading cybersecurity company helping over 180,000 businesses secure their digital identities. As a Staff Technical Account Manager, you will guide complex customer relationships from onboarding to renewal, serving as a trusted technical advisor in identity and access management.

Skills

Technical Account Management SaaS B2B Security Identity Technologies SSO SAML OIDC SCIM SOC 2 ISO 27001 GDPR Cloud Infrastructure Docker Kubernetes Command-line interfaces Customer Success

Technical Account Manager II, Google Cloud Consulting

Google

Onsite (Austin, TX) $140k - $204k/yr Full-time Senior Level 1 benefits + 2 perks
Posted 4 days ago

About the role

Google Cloud is seeking a Technical Account Manager to guide enterprise customers through their digital transformation journey. You will lead the adoption of Google Cloud products by managing implementation timelines, developing strategic roadmaps, and advocating for customer needs to drive business value.

Skills

Cloud Consulting Stakeholder Management Technical Implementation Cloud Operations Business Transformation Strategic Roadmapping Project Management Client Management Problem-solving Communication Presentation IT Operations Database Systems Networking IT Security Cloud-native Application Development

Customer Success Engineer - LATAM

JetBrains

Hybrid (United States) $100k - $200k/yr Full-time Senior Level 4 perks
Posted 4 days ago

About the role

JetBrains is seeking a Customer Success Engineer to build technical relationships and drive product adoption for enterprise customers in Latin America. This role involves acting as a trusted technical advisor, collaborating with account executives, and representing customer feedback to internal product and engineering teams.

Skills

Technical consulting Customer success Software development QA IT DevOps ML AI LLMs Presentation skills Technical advisory Account management English Portuguese Spanish

Technical Customer Success Manager

Cisco

Onsite (Houston, Texas) $130k - $180k/yr Full-time Senior Level 11 benefits + 2 perks
Posted 4 days ago

About the role

Cisco is seeking a Technical Customer Success Manager to drive technology adoption and mitigate renewal risks for strategic accounts. This role involves collaborating with cross-functional teams to ensure customer value realization and support business growth.

Skills

Customer success Risk management Technical adoption planning Product demonstration Consultative selling Cloud technologies Artificial intelligence Machine learning Automation Data analysis Strategic account management Cross-functional collaboration Relationship management Technical evangelism Project management

Senior Technical Account Manager, US

Fifth Dimension

Hybrid (Manhattan, Montana) $160k - $180k/yr Full-time Senior Level 6 benefits + 3 perks
Posted 4 days ago

About the role

Fifth Dimension builds AI software for real estate investment firms. This role owns enterprise account success by building workflows, teaching teams, and managing customer adoption within the product.

Skills

Technical account management Enterprise account management Customer success Financial analysis Workflow design Software configuration AI tools Relationship management Stakeholder management Data integration Enablement Communication Problem solving Project management

Technical Account Manager Associate, Google Cloud Consulting

Google

Onsite (Atlanta, GA) $92k - $130k/yr Full-time Mid Level 1 benefits + 2 perks
Posted 4 days ago

About the role

Google Cloud is seeking a Technical Account Manager to guide customers through strategic and technical transformation journeys. You will lead the successful adoption of Google Cloud products by managing implementation timelines and developing strategic roadmaps.

Skills

Cloud Consulting Technical Account Management Cloud Operations Stakeholder Management Project Management Migration Strategy Business Transformation Technical Implementation Database Systems Networking IT Security Application Development Service Architecture Cloud-native Development Content Delivery Networks Problem-solving

Enterprise Technical Account Manager, AMER

Talon.One

Hybrid (United States) $115k/yr Full-time Mid Level 8 benefits + 2 perks
Posted 4 days ago

About the role

Talon.One is an Adyen company providing an API-first promotion engine for enterprise clients. This role involves owning technical integrations, managing enterprise accounts, and collaborating with engineering to drive customer success and retention.

Skills

Technical Account Management API Integrations SaaS Troubleshooting Stakeholder Management Customer Success Data-driven decision-making Client Onboarding Problem-solving Written communication Technical consulting Escalation management

Sr. Technical Account Manager, TAM , ES - Strategic Industries

Amazon

Hybrid (Jersey City, New Jersey) $153k - $228k/yr Full-time Senior Level 7 benefits + 2 perks
Posted 5 days ago

About the role

Join AWS Enterprise Support as a Senior Technical Account Manager to serve as the principal technical advisor and voice of the customer for enterprise clients. You will craft cloud strategies, drive operational excellence, and advocate for customers to optimize their AWS environments.

Skills

Cloud strategy Technical account management Distributed applications Operational excellence Risk management Cloud maturity AWS services Technical consulting Customer advocacy Strategic planning Problem solving Communication Leadership System architecture Infrastructure management

Founding Technical Account Manager

Extend

Onsite (New York, New York) $180k - $220k/yr Full-time Senior Level 3 benefits + 4 perks
Posted 5 days ago

About the role

Extend is a document AI platform providing models and APIs for developers. This role owns the technical and commercial health of 40–50 mid-market and startup customers, managing their journey from onboarding to renewal and expansion while serving as the frontline technical contact for API issues.

Skills

Account management Technical support API debugging Customer success Contract negotiation Relationship management Data analysis Technical sales Strategic planning Problem solving Communication Leadership Project management Software as a service Artificial intelligence

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