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Customer Success Consultant

TriNet

Hybrid (Dunwoody, GA) $25 - $42/hr Full-time Mid Level 9 benefits + 3 perks
Posted 1 day ago

About the role

TriNet is a leading HR solutions provider for small to midsize businesses. The Customer Success Consultant serves as the primary contact for an assigned client portfolio, providing personalized support for payroll, HR, and benefit administration to ensure client retention and satisfaction.

Skills

Payroll processing Customer service Relationship management HR administration Benefit administration Payroll tax Platform support Reporting Problem-solving Communication skills Microsoft Office CRM HRIS API functionality Compliance management Time management

Customer Success Operations Specialist

SimplePractice

Remote (United States) $74k - $85k/yr Full-time Mid Level 8 benefits + 8 perks
Posted 1 day ago

About the role

SimplePractice is a leading health tech company providing practice management software to over 250,000 healthcare providers. This role focuses on optimizing Customer Success operations through AI innovation, automation, and system management to enhance team efficiency and customer satisfaction.

Skills

Customer Success Operations AI Innovation Automation Zendesk Data Analysis Process Improvement Cross-functional Collaboration Project Management Workflow Optimization Generative AI SaaS Technical Documentation Problem Solving Communication Agile Project Management API Integrations

Customer Success Specialist II- South MI

Liquidity Services Inc.

Onsite (MI, United States) $63k - $79k/yr Full-time Entry Level 8 benefits + 2 perks
Posted 1 day ago

About the role

GovDeals, a Liquidity Services company, is seeking a Client Success Specialist to manage government client portfolios. The role involves onsite asset processing, photography, and strategic guidance to maximize auction revenue while collaborating with sales teams to re-engage inactive accounts.

Skills

Customer service Field operations Asset management Photography Relationship management Strategic guidance Public sector support Communication Attention to detail Logistics Time management Presentation skills Data documentation Problem solving Independent work

Customer Success Associate

FELFEL

Onsite (New York, New York) $68k - $75k/yr Full-time Entry Level 4 benefits + 2 perks
Posted 1 day ago

About the role

FELFEL is a food-tech scale-up providing chef-made, fresh meals via smart fridges in corporate offices. The Customer Success Associate serves as the onsite face of the brand, managing fridge merchandising, product demos, and customer engagement to drive adoption and satisfaction.

Skills

Customer success Hospitality Food service Retail Communication Google Workspace Ticketing systems Mobile apps Problem-solving Merchandising Event coordination Inventory management Customer engagement Account support Product demonstration

Client Onboarding Specialist

Strive Pharmacy

Onsite (Mesa, Arizona) $48k - $52k/yr Full-time Entry Level 11 benefits + 1 perks
Posted 1 day ago

About the role

Strive Pharmacy is a personalized compounding pharmacy focused on individualized care and clinical nuance. The Client Onboarding Specialist manages the onboarding process for new clinics, ensuring a seamless experience and collaborating cross-functionally to resolve issues and improve processes.

Skills

Customer service Customer onboarding Communication Organizational skills Attention to detail Collaboration Adaptability HIPAA compliance CRM HubSpot Life File Data integrity Data security Pharmacy technician

Customer Success Representative

NGT Corp

Onsite (Indianapolis, Indiana) $50k/yr Full-time Mid Level 4 benefits + 4 perks
Posted 1 day ago

About the role

NGT Corporation, a master franchisee of the COVERALL brand, seeks a Customer Success Representative to serve as the primary liaison for existing customers. The role focuses on ensuring top-tier service, managing onboarding, and providing hands-on training and mentorship to local franchisees.

Skills

Customer service Client management Training Mentorship Communication Interpersonal skills Coaching Motivation Organization CRM Microsoft Office Problem solving Fieldwork

Operations Account Coordinator- Full Time- 2nd Shift

Forward Air

Onsite (Nashville, TN) $23/hr+ Full-time Entry Level
Posted 1 day ago

About the role

Forward Air is a leader in expedited ground transportation and logistics services. The Operations Account Coordinator serves as the primary customer contact, ensuring high-quality service delivery and resolving operational issues across transportation and logistics offerings.

Skills

Customer service Logistics operations Transportation management Relationship building Issue resolution Operational support Supply chain knowledge Data entry Microsoft Office McLeod CargoWise Salesforce Communication Attention to detail Task prioritization Regulatory compliance

Account Coordinator - Post Repo (M-F, 8-5 CDT)

OPENLANE

Onsite (US - IN - Carmel (OPENLANE), Indiana) $19 - $20/hr Full-time Entry Level 14 benefits + 2 perks
Posted 1 day ago

About the role

OPENLANE is a technology and data company building the world's most advanced digital marketplace for used vehicles. The Account Coordinator role supports customers and vendors by managing accounts, processing inquiries, and ensuring service level agreements are met within the wholesale remarketing industry.

Skills

Customer service Finance Account management Communication Attention to detail Google Workspace Data entry Problem solving Relationship management Time management

Account Coordinator - Post Repo (M-F, 8am-5pm EST)

OPENLANE

Onsite (US - IN - Carmel (OPENLANE), Indiana) $19 - $20/hr Full-time Entry Level 9 benefits + 3 perks
Posted 1 day ago

About the role

OPENLANE is a technology company building the world's most advanced digital marketplace for used vehicles. The Account Coordinator role supports customers and vendors by managing accounts, processing inquiries, and ensuring service level agreements are met.

Skills

Customer service Finance Account management Communication Attention to detail Google workspace Data entry Problem solving Interpersonal skills Time management Automotive industry knowledge

Customer Success Associate

Clasp

Remote (United States) $65k - $80k/yr Full-time Entry Level 5 benefits + 2 perks
Posted 4 days ago

About the role

Clasp is a mission-driven fintech startup transforming access to education and career pathways by connecting employers, institutions, and talent. The Customer Success Associate serves as the primary point of contact for learners navigating their education financing journey, providing empathetic support and guidance.

Skills

Customer support Communication Empathy Troubleshooting Loan products Analytical skills Attention to detail MS Office Zendesk Loan origination systems Conflict resolution Documentation

Customer Success Specialist II- NY

Liquidity Services Inc.

Onsite (NY, United States) $63k - $79k/yr Full-time Mid Level 8 benefits + 2 perks
Posted 4 days ago

About the role

GovDeals, a Liquidity Services company, is seeking a Client Success Specialist II to manage government accounts by processing, photographing, and cataloging surplus assets. The role involves driving client utilization of the online auction platform and providing strategic guidance to maximize revenue for public-sector agencies.

Skills

Customer service Asset management Photography Inventory management Consultative sales Field operations Logistics Public sector relations Communication Attention to detail Time management Problem solving Presentation skills Data entry Relationship management

Inside Customer Success Representative

McGraw Hill LLC.

Remote (UNAVAILABLE, UNAVAILABLE) $59k - $75k/yr Full-time Entry Level 2 benefits + 2 perks
Posted 4 days ago

About the role

McGraw Hill is a leading global education company partnering with educators and learners to unlock potential through innovative digital products and learning science. This role supports higher education faculty and administrators by providing training, implementation guidance, and consultative support to drive student success and product adoption.

Skills

Customer success Software implementation Salesforce Gainsight Communication Presentation skills Instructional design Teaching Coaching Technical support Relationship management Data analysis Training Consultative guidance

Customer Success Associate, Business Licensing

Wolters Kluwer

Hybrid (White Plains, New York) $41k - $68k/yr Full-time Entry Level 10 benefits + 2 perks
Posted 4 days ago

About the role

Wolters Kluwer seeks a Customer Success Associate to manage client portfolios for business licensing renewals and compliance. This role involves serving as the primary point of contact, coordinating with internal teams and government agencies, and ensuring accurate service delivery.

Skills

Account Management Customer Service Business Licensing Relationship Building Project Management Communication Problem-solving Time Management Organization Compliance Microsoft Office Suite Adobe Acrobat Upselling Cross-selling Attention To Detail

Customer Success Specialist

Medtelligent

Hybrid (Chicago, Illinois) $57k - $68k/yr Full-time Mid Level 7 benefits + 4 perks
Posted 4 days ago

About the role

Medtelligent is hiring a Customer Success Specialist to support clients using the ALIS platform for senior living communities. The role focuses on resolving technical issues, driving product adoption, and building strong client relationships to ensure long-term success.

Skills

Customer success Technical support SaaS Problem solving Communication Critical thinking Software troubleshooting Project management Data analysis Relationship building Workflow optimization Documentation Integration configuration Time management Escalation management Product expertise

Customer Success Associate

Wolters Kluwer

Hybrid (Columbus, Ohio) $34k - $57k/yr Full-time Mid Level 11 benefits + 2 perks
Posted 4 days ago

About the role

Wolters Kluwer is a global leader in information and software solutions for professionals in healthcare, tax, legal, and financial markets. This role supports the customer lifecycle by managing onboarding, troubleshooting issues, and analyzing performance data to drive customer satisfaction and product improvements.

Skills

Communication Problem-solving Analytical skills Technical proficiency CRM Customer focus Collaboration Feedback implementation Customer onboarding Troubleshooting Upselling Data analysis Relationship management Implementation management

Customer Success Associate, Business Licensing

Wolters Kluwer

Hybrid (Clayton, Missouri) $34k - $57k/yr Full-time Entry Level 10 benefits + 2 perks
Posted 4 days ago

About the role

Wolters Kluwer seeks a Customer Success Associate to manage client licensing renewals and compliance within the Business Licensing team. The role focuses on building strong client relationships, coordinating projects, and ensuring regulatory adherence.

Skills

Customer service Account management Business licensing Relationship building Project management Communication Problem-solving Time management Organization Compliance Microsoft Office Suite Adobe Acrobat Upselling Cross-selling Attention to detail Collaboration

Logistics Account coordinator

Unified Logistix Group

Onsite (Jacksonville, FL) $20 - $22/hr Full-time Entry Level 4 benefits + 1 perks
Posted 4 days ago

About the role

Unified Logistix Group is a leader in last-mile white glove furniture delivery seeking an Account Coordinator to manage client inquiries, order entry, and tracking. The role focuses on ensuring seamless customer experiences through accurate documentation and proactive communication.

Skills

Customer service Account coordination Communication Order entry Tracking Scheduling Microsoft Office Excel Word Outlook CRM Problem solving Attention to detail Organizational skills

Customer Success Agent - Call Center Representative

Freedom Mortgage

Onsite (Trenton, New Jersey) $31k - $37k/yr Full-time Entry Level 8 benefits + 2 perks
Posted 4 days ago

About the role

Freedom Mortgage is a leading VA and FHA lender helping families build homeownership. The Customer Success Agent role supports call center operations by resolving customer inquiries and providing accurate loan information with exceptional service.

Skills

Customer Service Call Center Operations Communication Skills Multitasking Data Security Confidentiality Inbound Calls Outbound Calls Problem Solving Time Management Active Listening

Customer Success Specialist (Spravato)

Assembly Health

Onsite (United States) $70k - $90k/yr Full-time Mid Level 6 benefits + 2 perks
Posted 5 days ago

About the role

Assembly Health is a revenue cycle partner supporting behavioral health and physician practices. The Customer Success Specialist role focuses on client onboarding, account management, and ensuring provider success through detailed coordination and support.

Skills

Medical billing A/R management Client onboarding Behavioral health Spravato Ketamine treatment CollaborateMD Kipu EMR ASAM criteria LOCUS criteria Microsoft Office Client relations Data management Project coordination Communication

Customer Success Associate

Filevine

Hybrid (United States) $75k - $85k/yr Full-time Mid Level 8 benefits + 2 perks
Posted 5 days ago

About the role

Filevine is a Legal AI company delivering Legal Operating Intelligence to transform legal operations. The Customer Success Associate ensures customer value and retention for Depositions by Filevine through adoption support, health monitoring, and cross-functional collaboration.

Skills

Customer success Account management Relationship building Data analysis Reporting Customer retention Customer onboarding SaaS Legal tech Communication skills Project management Customer advocacy Business reviews Health metrics Cross-functional collaboration

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