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Anthropic

Customer Success Manager, Beneficial Deployments - Life Sciences

Anthropic

Hybrid (San Francisco, California) $200k - $265k/yr Full-time Senior Level 2 benefits + 3 perks
Posted Today

About the role

Anthropic is an AI safety and research company building reliable, steerable AI systems. This role supports the Beneficial Deployments team by partnering with life sciences organizations to integrate Claude AI models into research workflows, driving adoption and scientific discovery.

Skills

Customer Success Technical Account Management Life Sciences Strategic Partnerships Change Management API Integrations Data Governance Project Management Stakeholder Management AI/ML Concepts Bioinformatics Public Speaking Program Design Technical Communication Research Workflows Consultative Selling
INSTALILY.AI

VP, Customer Success

INSTALILY.AI

Onsite (New York, New York) $200k - $250k/yr Full-time Senior Level 5 benefits + 3 perks
Posted Today

About the role

InstaLILY is an AI infrastructure company building forward-deployed engineers to automate complex enterprise operations. The VP of Customer Success leads retention and expansion strategies for large-scale SaaS clients, managing executive relationships and a high-performing team.

Skills

Customer Success Enterprise SaaS Strategic Planning Retention Management Expansion Revenue Executive Relationship Management Team Leadership Coaching Account Management Data Analysis AI Strategy Operational Excellence Cross-functional Leadership Negotiation Problem Solving
Bloomberg Industry Group

Digital Customer Success Strategist, Senior

Bloomberg Industry Group

Onsite (Arlington, Virginia) $160k - $205k/yr Full-time Senior Level
Posted Today

About the role

Bloomberg Industry Group empowers professionals in government, law, tax, and accounting with essential data and analysis. This role designs automated customer lifecycle programs to drive product adoption and retention within a SaaS environment.

Skills

Customer Success Automation Lifecycle Management Data Analytics Program Management CRM Marketing Automation In-app Engagement BI Tools AI-powered Workflows Segmentation Retention Strategy Product Adoption Cross-functional Collaboration Digital Business Reviews SaaS
Mews

Director of Customer Success & Onboarding - North America

Mews

Onsite (United States) $160k - $181k/yr Full-time Senior Level 4 benefits + 4 perks
Posted Today

About the role

Mews is a hospitality technology company providing an operating system for modern hotels. This role leads North American Customer Success and Onboarding, owning NRR, scaling the team, and integrating AI-powered systems to drive client growth and operational efficiency.

Skills

Customer Success Onboarding SaaS Leadership Revenue Management NRR Implementation AI Systems Strategic Planning Stakeholder Management Hospitality Technology Team Building Change Management Project Management Data Analysis Communication
Bonterra

Director, Customer Success

Bonterra

Onsite (Remote-US-Texas, Nevada) $143k - $180k/yr Full-time Senior Level 4 benefits + 3 perks
Posted Today

About the role

Bonterra is a nonprofit technology company dedicated to increasing charitable giving by 2033. This role leads a Customer Success team managing the full lifecycle for Case Management customers, focusing on activation, adoption, and retention to drive impact for mission-driven organizations.

Skills

Customer success management SaaS Revenue retention People management Data-driven decision making Capacity planning Customer journey mapping Salesforce Pendo Zendesk Strategic planning Organizational change management Forecasting Challenger approach AI-assisted tools Customer segmentation
Infinx

Director of Customer Success

Infinx

Remote ((Multiple States)) $150k - $165k/yr Full-time Senior Level 8 benefits + 1 perks
Posted Today

About the role

Infinx is a healthcare technology company providing AI-powered patient access and revenue cycle solutions. The Director of Customer Success will manage strategic enterprise accounts, overseeing onboarding, implementation, and adoption to drive revenue objectives and ensure successful integration of healthcare technology.

Skills

Customer Success Revenue Cycle Management Strategic Account Management Project Management Risk Management Cross-functional Leadership Data Analysis Technical Communication Relationship Building Upselling Cross-selling Healthcare Technology EMR/EHR Integration Problem Solving Microsoft Office
LiveRamp

Senior Customer Success Manager, Media Partnerships

LiveRamp

Hybrid (New York, New York) $129k - $160k/yr Full-time Senior Level 9 benefits + 5 perks
Posted Today

About the role

LiveRamp is a data collaboration platform helping innovative companies connect and activate data responsibly. As a Senior Customer Success Manager, you will serve as a strategic advisor for major media partners, driving adoption, renewals, and expansion within the AdTech ecosystem.

Skills

Customer success management Account management Media buying Media selling Adtech Data analytics Measurement Cloud Identity Programmatic advertising DSPs SSPs Strategic planning Renewal negotiation Relationship building Communication
Culture Amp

Senior Customer Success Manager, Enterprise

Culture Amp

Hybrid (Chicago, Illinois) $131k - $150k/yr Full-time Mid Level 2 benefits + 8 perks
Posted Today

About the role

Culture Amp is the world’s leading employee experience platform helping companies transform engagement and performance. This role manages a strategic portfolio of Enterprise customers to drive retention, adoption, and expansion within a collaborative GTM pod model.

Skills

Customer success Account management Enterprise sales Risk management Change management Executive communication Data-informed decision making Value-based selling Stakeholder engagement AI-enabled tools Retention Adoption planning Revenue lifecycle management Strategic account planning
Culture Amp

Senior Customer Success Manager, Enterprise

Culture Amp

Hybrid (Austin, Texas) $131k - $150k/yr Full-time Mid Level 2 benefits + 10 perks
Posted Today

About the role

Culture Amp is the world’s leading employee experience platform helping companies transform engagement and performance. This role manages a strategic portfolio of enterprise customers to drive retention, adoption, and expansion through proactive partnership and risk management.

Skills

Customer success Account management Enterprise sales Risk management Strategic planning Data analysis Executive communication Change management AI-enabled tools Revenue lifecycle management Relationship building Value-based selling Account hygiene Collaboration Product knowledge
Intercontinental Exchange Holdings, Inc.

Senior Client Success Manager

Intercontinental Exchange Holdings, Inc.

Remote (Atlanta, GA) $115k - $150k/yr Full-time Senior Level 8 benefits + 2 perks
Posted Today

About the role

Intercontinental Exchange seeks a Senior Client Success Manager to drive client retention, expansion, and product adoption within the mortgage lending industry. The role involves managing strategic accounts, collaborating with cross-functional teams, and acting as a trusted advisor to C-suite executives.

Skills

Client success management Relationship building Account management Salesforce Data analysis Strategic planning Cross-functional collaboration Communication Presentation skills Mortgage lending industry knowledge Problem solving Upselling Cross-selling Microsoft Word Microsoft Excel Microsoft PowerPoint
Bidease

Customer Success Manager

Bidease

Hybrid (NYC, New York) $120k - $140k/yr Full-time Mid Level 2 perks
Posted Today

About the role

Bidease is a fast-growing mobile ad tech company specializing in in-app programmatic advertising via its Demand-Side Platform. The Customer Success Manager role focuses on driving platform adoption and revenue growth by managing client relationships, optimizing campaign performance, and educating clients on DSP strategies.

Skills

Customer Success Account Management Programmatic Advertising DSP Media Buying Campaign Optimization Data Analysis Relationship Building Strategic Planning Ad Tech Client Training Communication Time Management Organizational Skills
Swimlane

Customer Success Manager

Swimlane

Remote (Remote (United States)) $120k - $130k/yr Full-time Senior Level 4 perks
Posted Today

About the role

Swimlane is a cybersecurity automation platform company headquartered in Denver, Colorado. This role focuses on owning the post-sale experience for enterprise customers, driving retention and product adoption as a trusted advisor to security leaders.

Skills

Customer Success SaaS Enterprise B2B Cybersecurity Salesforce ChurnZero Data Analytics Risk Management Strategic Planning Relationship Management Automation AI-driven insights SecOps Technical Product Management Communication Analytical Skills
Halter

Customer Enterprise Onboarding Specialist

Halter

Onsite (Boulder, Colorado) $109k - $125k/yr Full-time Senior Level 2 perks
Posted Today

About the role

Halter is an AgTech company on a mission to revolutionize sustainable farming by enabling remote, virtual fencing for large-scale operations. This role leads the end-to-end onboarding and technology rollout for complex, multi-site enterprise customers, ensuring successful adoption through stakeholder management and hands-on field training.

Skills

Relationship management Enterprise customer success Change management Stakeholder management Project management Training Problem solving Commercial judgment Cross-functional collaboration Strategic planning Salesforce Communication Operations management
Integral Ad Science

Customer Success Manager

Integral Ad Science

Hybrid (New York, New York) $69k - $118k/yr Full-time Senior Level 6 benefits + 3 perks
Posted Today

About the role

Integral Ad Science is a leading global media measurement platform ensuring ad transparency and quality. The Customer Success Manager will manage enterprise accounts, driving product adoption, retention, and revenue growth by acting as a trusted advisor to clients.

Skills

Account management Customer success Strategic planning AdTech SaaS MarTech Relationship management Data analysis Salesforce Looker JIRA Project management Negotiation Digital media planning Revenue growth
Triple Whale

Customer Success Manager, Mid-Market

Triple Whale

Remote (United States) $110k - $115k/yr Full-time Mid Level 1 perks
Posted Today

About the role

Triple Whale is an AI operating system for modern ecommerce that helps brands turn complex data into actionable growth strategies. This Customer Success Manager role focuses on owning relationships with Mid-Market clients, driving product adoption, and ensuring value delivery in a consultative capacity.

Skills

Customer Success Ecommerce SaaS Marketing Strategy Data Analysis Relationship Management Account Growth Consultative Selling Renewal Forecasting Product Adoption Communication Skills Tech Savvy Strategic Planning Project Management Problem Solving
Abnormal

Digital Customer Success Manager

Abnormal

Onsite (Remote - USA) $95k - $112k/yr Full-time Mid Level 1 benefits + 3 perks
Posted Today

About the role

Abnormal AI is a leading cybersecurity platform using AI to detect email threats. This role manages a large customer portfolio through digital-first strategies to drive adoption, retention, and growth.

Skills

Customer Success Account Management SaaS Digital Lifecycle Management Data Analysis Customer Health Monitoring Campaign Management Automation Communication Webinars Salesforce Gainsight Totango Retention Strategies Product Roadmap Customer Engagement
Smokeball - Legal Software

Digital Client Success Manager

Smokeball - Legal Software

Hybrid (Chicago, Illinois) $73k - $80k/yr Full-time Mid Level 5 benefits + 6 perks
Posted Today

About the role

Smokeball is a Chicago-based legal software company providing cloud-based practice management and AI tools. The Digital Client Success Manager role supports clients through onboarding, training, and billing inquiries to drive product adoption and long-term engagement.

Skills

Client success Account management Onboarding Training Billing Trust accounting QuickBooks Legal billing Salesforce ChurnZero Intercom HubSpot Project management Data analysis Product demos Customer engagement
Raspberry Pi Foundation

Customer Success Manager, Acquisition

Raspberry Pi Foundation

Onsite (Minneapolis, Minnesota) $72k - $78k/yr Mid Level 8 benefits + 2 perks
Posted Today

About the role

The Raspberry Pi Foundation is a nonprofit dedicated to enabling young people to realize their potential through computer science education. This role focuses on acquiring US school district partnerships to expand access to free computing and AI literacy resources.

Skills

Customer success Partnership building Business development K-12 education Edtech Salesforce CRM Data analysis Communication Relationship management Strategic planning Public speaking Project management Networking Lead generation
WellRight

Customer Success Manager

WellRight

Remote (Remote (United States)) $70k - $75k/yr Full-time Mid Level 10 benefits + 7 perks
Posted Today

About the role

WellRight is a digital wellness platform provider seeking a Customer Success Manager to manage mid-market client relationships. The role focuses on driving retention, revenue growth, and product adoption through strategic account planning and consultative guidance.

Skills

Account management Project management SaaS Strategic planning Client retention Data analysis CRM software Excel Product demonstration Customer success Relationship management Consultative guidance Upselling Renewal strategy Communication skills Problem solving
Tiger Data

Customer Success Manager

Tiger Data

Remote (United States) Full-time Mid Level 4 benefits + 4 perks
Posted Today

About the role

Tiger Data is building the fastest PostgreSQL platform for modern workloads, trusted by thousands of organizations globally. As a Customer Success Manager, you will own the health and growth of high-impact accounts, driving retention and expansion through data-informed strategies and technical stakeholder management.

Skills

Customer Success Management PostgreSQL SaaS Account Management Data Analysis Risk Mitigation QBRs Value Mapping Technical Stakeholder Management Developer Relations Data Engineering AI Tools Automation Strategic Planning Communication Time Management

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