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Workwize

Manager, (Commercial) Customer Success | New York Hybrid

Workwize

Hybrid (New York, New York) $85k - $190k/yr Full-time Senior Level 2 benefits + 2 perks
Posted 1 day ago

About the role

Workwize is a SaaS platform simplifying IT hardware deployment and management for global remote teams. This role leads the North American Customer Success organization, building scalable processes and driving retention and growth for mid-market and enterprise clients.

Skills

Customer Success Account Management Team Leadership Strategic Planning SaaS Enterprise Sales Customer Retention Data Analysis Process Improvement Escalation Management Cross-functional Collaboration AI Integration HubSpot Asana Notion Stakeholder Management
Vetcove

Senior Account Manager-Customer Success

Vetcove

Remote (Remote, Remote) $100k - $150k/yr Full-time Senior Level 4 benefits + 7 perks
Posted 1 day ago

About the role

Vetcove is a Y Combinator-backed veterinary software company modernizing the $50B animal health industry through its procurement marketplace and practice management systems. The Senior Account Manager leads strategy and growth for key veterinary hospital consolidators, serving as the primary partner to drive account success and inform product development.

Skills

Account management Strategic planning Relationship management Business reviews Product feedback Communication Presentation skills Time management Process management Analytical skills Executive relationship development Strategic partnerships
GovWorx

Director of Customer Success

GovWorx

Remote (United States) $135k - $150k/yr Full-time Senior Level 2 benefits + 3 perks
Posted 1 day ago

About the role

GovWorx is redefining public safety through AI-powered coaching for 911 and law enforcement. The Director of Customer Success leads strategy to drive product adoption, retention, and value realization for mission-critical agencies.

Skills

Customer Success Strategy SaaS Team Leadership Public Safety Retention Risk Management Product Adoption Account Management Data Analysis Stakeholder Management Strategic Planning Customer Lifecycle Management Cross-functional Leadership KPI Reporting Operational Excellence Executive Communication
Gainsight

Manager, Customer Success

Gainsight

Remote (Sacramento, California) $130k - $145k/yr Full-time Senior Level 5 benefits + 6 perks
Posted 1 day ago

About the role

Gainsight is an AI-powered retention engine helping over 2,000 companies orchestrate the customer journey. This role leads a team of Customer Success Managers to drive retention and revenue growth across B2B SaaS accounts using data-driven insights and AI tools.

Skills

Team leadership Customer success management Retention strategy Revenue growth Data-driven decision making AI-assisted engagement Cross-functional collaboration SaaS Strategic planning Performance monitoring Coaching Operational excellence Account management Customer journey orchestration
Seedtag

Senior Client Success Manager

Seedtag

Hybrid (New York, North America) $98k - $120k/yr Full-time Senior Level 3 benefits + 3 perks
Posted 1 day ago

About the role

Seedtag is a global leader in neuro-contextual advertising, using AI and neuroscience to deliver privacy-first ads. The Senior Client Success Manager will own strategic accounts on the East Coast, driving revenue growth and campaign performance through data-driven insights and cross-functional collaboration.

Skills

Account management Client success Digital advertising Adtech Programmatic advertising Salesforce Data analysis Strategic planning Relationship building Presentation skills Upselling Campaign management DSPs SSPs Communication Leadership
Sigma Computing

Renewals Manager

Sigma Computing

Onsite (San Francisco, California) $100k - $120k/yr Full-time Mid Level 6 benefits + 3 perks
Posted 1 day ago

About the role

Sigma Computing is an AI analytics platform built on cloud data warehouses, trusted by over 2,000 customers. The Renewals Manager serves as the post-sales quarterback, managing corporate customer relationships to drive renewals, reduce churn, and identify expansion opportunities.

Skills

Relationship building Customer experience Renewals Customer success Negotiation Objection handling Process management Data analysis Stakeholder management Strategic planning Adoption driving Communication Detail oriented Soft skills
Samsara

Customer Success Manager

Samsara

Remote (Remote - US, Georgia) $88k - $118k/yr Full-time Mid Level 2 benefits + 4 perks
Posted 1 day ago

About the role

Samsara is a pioneer in the Connected Operations Cloud, helping industries like transportation and manufacturing improve safety and efficiency through IoT data. The Customer Success Manager role ensures enterprise customers adopt the platform, realize business value, and drive mission-critical initiatives through technical guidance and strategic account management.

Skills

Customer success Account management Technical support Strategic consulting SaaS Problem-solving Relationship building Data analysis Project management Communication API integration Technical enablement Workflow transformation Cross-functional collaboration Business value realization
Vetcove

Account Manager-Customer Success

Vetcove

Remote (Remote, Remote) $80k - $110k/yr Full-time Mid Level 4 benefits + 4 perks
Posted 1 day ago

About the role

Vetcove is a fast-growing veterinary software company modernizing the animal health industry through its procurement marketplace and practice management systems. The Account Manager role serves as the primary strategic advisor and point of contact for clients, driving product adoption and success across more than 25,000 hospitals nationwide.

Skills

Account management Customer success Strategic advising Project management Data analysis Presentation skills Communication Time management Process management Microsoft Office PowerPoint Excel Relationship building Client reporting
Nobi

Customer Success Manager

Nobi

Remote (Houston, United States) $105k - $105k/yr Full-time Senior Level 8 benefits + 1 perks
Posted 1 day ago

About the role

Nobi USA is an AgeTech company developing smart lighting for fall detection and prevention in senior living. The Customer Success Manager owns post-go-live US accounts, driving product adoption, value realization, and retention while partnering with internal teams to ensure customer health and satisfaction.

Skills

Customer success Account management Stakeholder management Relationship building Product adoption Strategic planning Communication Technical communication Cross-functional collaboration Time management HIPAA compliance Data analysis Presentation skills Problem solving
Watermark Insights

Client Success Manager

Watermark Insights

Hybrid (Austin, TX) $70k - $105k/yr Full-time Mid Level 1 perks
Posted 1 day ago

About the role

Watermark is a high-growth SaaS provider of assessment software for higher education institutions. The Client Success Manager role focuses on driving platform adoption, building trusted relationships with institutional stakeholders, and identifying expansion opportunities to support client goals.

Skills

Client Success Account Management SaaS Higher Education Relationship Building Strategic Planning Public Speaking Sales Cross-selling Upselling Data Analysis Communication Critical Thinking Problem Solving Project Management
NFP Corp

Client Success Manager

NFP Corp

Hybrid (Potomac, MD) $85k - $105k/yr Full-time Mid Level 6 benefits + 6 perks
Posted 1 day ago

About the role

Fiducient Advisors, part of Wealthspire, is a leading wealth management and institutional advisory firm. The Client Success Manager role focuses on delivering workplace financial wellness programs, managing client onboarding, engagement, and reporting to ensure high-quality client experiences.

Skills

Client Success Account Management Financial Wellness Employee Benefits Client Onboarding Relationship Management Reporting Data Analysis Communication Presentation Skills Problem-solving CRM Microsoft Suite Financial Coaching Project Coordination
EdSights

Customer Success Manager

EdSights

Remote (New York, New York) $70k - $100k/yr Full-time Mid Level 4 benefits + 2 perks
Posted 1 day ago

About the role

EdSights is a high-growth EdTech startup building AI-powered Student Voice Intelligence to help higher education institutions improve student retention and success. The Customer Success Manager will own a portfolio of university partners, driving product adoption, managing renewals, and ensuring measurable impact on student outcomes.

Skills

Customer success Account management B2B SaaS Renewal management Relationship building Data analysis Strategic business reviews Communication Presentation skills Project management Sales collaboration Problem solving Negotiation Stakeholder management EdTech
Brundage Medical Group LLC

Client Success Manager

Brundage Medical Group LLC

Hybrid (Pinellas Park, FL) $56k - $91k/yr Full-time Mid Level
Posted 1 day ago

About the role

Brundage Group is a healthcare consulting firm providing revenue integrity and clinical solutions. The Client Success Manager role focuses on managing post-sale client relationships, driving adoption and retention, and identifying growth opportunities within assigned accounts.

Skills

Client Success Management Account Management Healthcare Consulting Relationship Building Stakeholder Management Revenue Cycle Management CRM Software Data Analysis ROI Reporting Strategic Planning Negotiation Presentation Skills Communication Project Management Customer Service Workflow Optimization
Intellistack

Customer Success Manager

Intellistack

Onsite (Denver, Colorado) $80k - $90k/yr Full-time Mid Level 2 perks
Posted 1 day ago

About the role

Intellistack revolutionizes organizational workflows through no-code productivity solutions, empowering teams to automate processes and streamline data without coding. The Customer Success Manager role focuses on driving platform adoption, managing post-sale relationships, and ensuring customer value realization within a fast-moving, customer-centric team.

Skills

Customer Success SaaS Account Management Onboarding Salesforce Relationship Building Strategic Planning Data Analysis Financial Analysis Product Management Consulting Communication Presentation Skills Cross-functional Collaboration Retention Upselling
Granicus

Senior Customer Success Consultant

Granicus

Remote (Remote) $70k - $85k/yr Full-time Mid Level 6 benefits + 5 perks
Posted 1 day ago

About the role

Granicus empowers government agencies to better connect with constituents through cloud-based digital solutions. This role involves managing a portfolio of public sector clients to drive product adoption, ensure successful outcomes, and identify expansion opportunities within a remote-first team.

Skills

Customer Success SaaS Consultative Skills Data-Driven Decision Making Relationship Building Process Improvement Public Sector Knowledge Salesforce PowerBI Strategic Planning Client Management Analytical Skills Communication Project Management Technical Proficiency
Crossover Health

Client Success Manager - Midwest

Crossover Health

Onsite (remotely in) $64k - $84k/yr Full-time Mid Level 8 benefits + 2 perks
Posted 1 day ago

About the role

Crossover Health is reimagining healthcare through a holistic, team-based model that integrates primary care, mental health, and coaching. The Client Success Manager drives revenue growth and member engagement by developing tailored strategies and executing events for clients in the Midwest region.

Skills

Account Management Client Success Marketing Member Experience Data Analysis Revenue Growth Project Management Communication Relationship Building Creative Thinking Problem-solving Cross-functional Collaboration Strategic Planning Client Discovery Event Planning
Ryder Supply Chain Solutions

Customer Engagement Manager

Ryder Supply Chain Solutions

Onsite (Frederick, Maryland) $62k - $80k/yr Full-time Mid Level 8 benefits + 2 perks
Posted 1 day ago

About the role

Ryder Supply Chain Solutions is seeking a Customer Engagement Manager to manage assigned accounts and drive sales growth through the Ryder Sales Process. The role focuses on expanding wallet share, ensuring service delivery, and building strong customer relationships within the fleet management and logistics sector.

Skills

Sales Account management Negotiation Contractual leasing Pricing Customer engagement Relationship building Sales penetration Customer satisfaction Business development Fleet management Upselling Customer education CRM management Strategic planning
Renaissance Learning North America

Customer Success Manager II

Renaissance Learning North America

Onsite (Remote - GA, Georgia) $56k - $77k/yr Full-time Mid Level 10 benefits + 3 perks
Posted 1 day ago

About the role

Renaissance is a global leader in pre-K–12 education technology, helping educators personalize learning paths to drive student success. The Customer Success Manager II role involves managing a portfolio of school and district accounts to ensure product adoption, successful onboarding, and high customer retention.

Skills

Customer success Account management K12 education SaaS Relationship management Strategic planning Data analysis Presentation skills Communication Negotiation Business development Customer retention Onboarding Product adoption Risk assessment
PlanIt Geo

Customer Success Manager (Temp/Contract)

PlanIt Geo

Remote (Denver, Colorado) $30 - $30/hr Contract Mid Level 1 perks
Posted 1 day ago

About the role

PlanIT Geo builds software to help cities and governments manage urban forests at scale. This role involves managing a portfolio of customer accounts, ensuring smooth onboarding and renewals, and supporting the team during a temporary leave period.

Skills

Customer Success Account Management HubSpot SaaS Customer Onboarding Retention Troubleshooting Communication AI Tools GIS Mapping Urban Forestry Environmental Sustainability
Seegrid

Customer Success Manager

Seegrid

Onsite (Pittsburgh, PA) Full-time Mid Level
Posted 1 day ago

About the role

Seegrid is a leader in Physical AI and autonomous mobile robots for material handling. The Customer Success Manager role focuses on driving technology adoption, optimizing solutions, and managing strategic customer relationships to ensure productivity and safety goals are met.

Skills

Customer Success Account Management Project Management Data Analytics Organizational Change Management Technical Support Relationship Building Strategic Consulting Robotics Supply Chain Product Utilization Communication Skills Problem Solving Leadership Engagement Field Service

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