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Bilingual/ Mandarin Technical Account Manager, ES - CN-AWS, ES - CN, AWS Enterprise Support

Amazon

Hybrid (Bellevue, Washington) $131k - $177k/yr Full-time Mid Level 7 benefits + 2 perks
Posted 1 day ago

About the role

Join AWS Enterprise Support as a bilingual Technical Account Manager to serve as the primary technical advisor for Mandarin-speaking enterprise customers. You will provide strategic guidance on cloud adoption, GenAI, and AI/ML solutions to maximize customer value and drive innovation.

Skills

Technical account management Cloud computing Mandarin Generative AI AI/ML Compute Storage Networking Databases Big data Security Application development Troubleshooting Customer relationship management Architecture Operational optimization

Senior Analyst, Customer Success

Remitly

Hybrid (Seattle, Washington) $132k - $165k/yr Full-time Senior Level 11 benefits + 4 perks
Posted 1 day ago

About the role

Remitly is a global financial services company dedicated to transforming lives by providing secure, simple, and reliable money transfer solutions. This role involves partnering with product and program teams to analyze customer support experiences, drive process improvements, and scale the business through data-driven insights.

Skills

Customer Support Analytics Data Analysis SQL Data Modeling Statistical Experimentation A/B Testing Experimental Design Dashboard Development Tableau Scenario Modeling Impact Estimation Project Management Stakeholder Communication Product Analytics AI Tools

Supervisor, Customer Success

Cornerstone Building Brands

Hybrid (Auburn, Washington) $70k - $75k/yr Full-time Mid Level 11 benefits + 3 perks
Posted 1 day ago

About the role

Cornerstone Building Brands is a premier exterior building solutions provider serving residential and commercial markets across North America. The Customer Success Supervisor leads a team to deliver premier service levels, optimize workflows, and drive continuous improvement to ensure customer satisfaction and business goal alignment.

Skills

Customer Success Team Leadership CRM Workflow Optimization Performance Management Conflict Resolution Training And Development Process Improvement Data Analysis KPI Tracking Communication Skills Negotiation Time Management Building Products Industry Knowledge Technical Proficiency Microsoft Office

Strategic Customer Success Manager

Yoodli AI Roleplays

Hybrid (Seattle, Washington) $150k - $170k/yr Full-time Senior Level 5 benefits + 3 perks
Posted 6 days ago

About the role

Yoodli is an AI platform for human skills that helps individuals and organizations improve communication through AI roleplays and coaching. As a Strategic Customer Success Manager, you will manage enterprise client accounts to drive product adoption, retention, and business expansion.

Skills

Customer success management Enterprise account management Customer experience strategy Cross-functional collaboration Communication skills CRM tools Customer engagement platforms SaaS ecosystem Data analytics Automation strategies Customer lifecycle management Product adoption Retention strategies Strategic planning

Associate Cloud Technical Account Manager, ES - NAMER - US-ISV

Amazon

Hybrid (Seattle, Washington) $98k - $160k/yr Full-time Mid Level 7 benefits + 3 perks
Posted 1 week ago

About the role

Join AWS Enterprise Support as a Technical Account Manager to act as a principal technical advisor for enterprise customers. You will drive AWS service adoption, ensure operational health, and resolve technical challenges across various cloud technologies.

Skills

Cloud computing Technical account management AWS services Troubleshooting Distributed systems Customer advocacy Strategic planning Risk management Compute Storage Networking Databases Big data Security Scripting Business presentations

Customer Success Engineer

Finvari

Hybrid (Seattle, Washington) $115k - $140k/yr Full-time Senior Level 5 benefits + 2 perks
Posted 1 week ago

About the role

Finvari is a Seattle-based SaaS startup transforming construction payments by eliminating manual tasks through an integrated corporate card and expense management platform. The Customer Success Engineer leads technical onboarding, troubleshoots complex integrations, and partners with product and engineering to drive customer value.

Skills

SQL Data querying API integration Troubleshooting Technical onboarding B2B SaaS Customer success Technical communication Problem solving ERP systems Fintech Data analysis Project management Cross-functional collaboration Documentation

Account Coordinator

Vektor Logistics, Inc.

Hybrid (Federal Way, WA) $32 - $34/hr Full-time Entry Level 1 perks
Posted 2 weeks ago

About the role

Vektor Logistics connects perishable food and beverage suppliers with retailers, prioritizing supply chain excellence and strong relationships. The Account Coordinator role supports successful freight execution from order entry through delivery, ensuring operational efficiency and high-level customer service.

Skills

Logistics Transportation Customer Service Account Coordination Shipment Management Problem Solving Communication Organization Time Management Attention To Detail Microsoft Office TMS Platforms Data Entry Supply Chain Multitasking

Senior Customer Success Manager, Media Partnerships

LiveRamp, Inc.

Hybrid (Seattle, Washington) $107k - $133k/yr Full-time Senior Level 9 benefits + 2 perks
Posted 3 weeks ago

About the role

LiveRamp is a trusted data collaboration network for AI-powered marketing. The Senior Customer Success Manager serves as a strategic advisor for key media partners, driving solution adoption, managing renewals, and optimizing client value within the AdTech ecosystem.

Skills

Customer Success Management Account Management Media Buying Media Selling Data Analytics Measurement Cloud Identity AdTech Programmatic Advertising DSPs SSPs Strategic Planning Relationship Building Negotiation Communication

Customer Success Management Operations Manager

Docusign

Hybrid (Seattle, Washington) $126k - $206k/yr Full-time Senior Level 6 benefits + 4 perks
Posted 3 weeks ago

About the role

Docusign, the leader in intelligent agreement management, seeks a Customer Success Management Operations Manager to drive business insights and operational efficiency for teams across North America and LATAM. This role focuses on performance monitoring, process improvement, and strategic planning to support scalable growth.

Skills

Customer success management Data analysis Salesforce Business intelligence tools Advanced excel Strategic planning Performance metrics Executive communication Process improvement Stakeholder management Financial planning Territory carving Quota allocation Gainsight AI tools Storytelling

Senior Customer Success Manager, Consumables, Mass Beauty , Consumables, Mass Beauty

Amazon

Hybrid (Seattle, Washington) $80k - $154k/yr Full-time Mid Level 7 benefits + 2 perks
Posted 3 weeks ago

About the role

Amazon Vendor Services seeks a Senior Customer Success Manager to drive measurable growth and vendor satisfaction on its retail platform. The role involves managing strategic vendor relationships, developing data-driven business plans, and collaborating across teams to optimize processes and deliver results.

Skills

Project Management Vendor Management Data Analysis Account Management Strategic Planning Microsoft Excel Stakeholder Management Business Intelligence Process Improvement E-commerce Retail Communication Time Management Problem Solving Customer Advocacy Mentoring

Healthcare Customer Success Specialist

MedSightAI

Hybrid (Redmond, Washington) Full-time Mid Level 5 benefits + 1 perks
Posted 6 days ago

About the role

MedSightAI is revolutionizing healthcare through advanced artificial intelligence and seeks a Healthcare Customer Success Specialist to drive exceptional customer experiences. This role involves onboarding, training, and supporting healthcare providers with AI-powered solutions to improve patient outcomes.

Skills

Customer Success Account Management Healthcare Workflow SaaS AI Technologies Communication Interpersonal Skills CRM Software Problem-solving Technical Support Client Onboarding Training Performance Metrics Data Analysis Project Management

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