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Associate Customer Success Manager

Atlassian

Hybrid (Salt Lake City, UT) $81k - $127k/yr Full-time Mid Level 1 benefits + 1 perks
Posted 1 day ago

About the role

Atlassian is a global software company dedicated to unleashing the potential of every team through open work. This role partners with DX customers to drive engineering transformation, managing the full customer lifecycle from implementation to renewal while ensuring product utilization and business alignment.

Skills

Customer success Account management Customer lifecycle management Product utilization Business alignment Renewal management Strategic planning Customer success planning Forecasting Relationship management Data analysis Communication Collaboration Problem solving Project management

Senior Customer Success Manager

Lease a Bike

Hybrid (Amersfoort, UT) €3k - €4k/mo Full-time Mid Level 12 benefits + 7 perks
Posted 6 days ago

About the role

Lease a Bike is a scale-up within the Pon Mobility Services Group, dedicated to promoting sustainable mobility and employee health through bicycle leasing. The Senior Customer Success Manager will manage a portfolio of medium to large accounts, overseeing onboarding, implementation, and long-term relationship development to drive platform adoption and employee engagement.

Skills

Customer success Account management Implementation management Relationship management Data analysis Stakeholder management Strategic planning Communication Problem solving Project management Commercial awareness Account planning

Customer Success Manager - Enterprise

Searchable

Hybrid (Salt Lake City, Utah) $100k - $130k/yr Full-time Mid Level 3 benefits + 4 perks
Posted 1 week ago

About the role

Searchable is an early-stage agentic marketing platform helping brands optimize visibility across AI search engines like ChatGPT and Google AI Overviews. This role involves managing enterprise and agency accounts, driving product adoption, and building customer success playbooks as one of the first CSMs on the U.S. team.

Skills

Customer success Account management B2B SaaS Enterprise account management SEO AI search Data analysis Renewal management Expansion sales Strategic planning Executive communication Performance marketing Google Analytics Google Search Console Reporting Relationship management

Client Success Manager - Associate

iCapital

Hybrid (Salt Lake City, Utah) $70k - $85k/yr Full-time Mid Level 5 benefits + 4 perks
Posted 2 weeks ago

About the role

iCapital is a fintech company streamlining alternative investment strategies for financial professionals. This Associate role on the Onboarding Solutions team focuses on managing client relationships, optimizing operational workflows, and ensuring successful platform integration for enterprise clients.

Skills

Client success management Relationship management Fund formation API SFTP Project management Communication Stakeholder management Operational excellence AI tools Cross-functional collaboration Risk identification Workflow optimization

Customer Success Manager

Searchable

Hybrid (Salt Lake City, Utah) $100k - $130k/yr Full-time Mid Level 2 benefits + 6 perks
Posted 3 weeks ago

About the role

Searchable is an early-stage AI search visibility startup helping brands optimize their presence in emerging AI systems. This role involves owning agency and enterprise accounts from onboarding through expansion, building success playbooks, and driving measurable customer results.

Skills

Customer Success Account Management Client Services B2B SaaS Customer Onboarding Customer Adoption Renewal Management Account Expansion Enterprise Account Management Agency Account Management Executive Communication Data Analysis Business Reviews Process Building SEO AI Search

Client Success Manager - BusyBusy

AlignOps

Hybrid (St. George, Utah) $70k - $106k/yr Full-time Mid Level 7 benefits + 2 perks
Posted 4 weeks ago

About the role

AlignOps is a technology provider serving the construction industry with operational tools to scale and grow businesses. The Client Success Manager role focuses on managing client relationships, ensuring satisfaction, and driving growth through product utilization and upselling.

Skills

Account management Sales Customer success CRM Salesforce Communication skills Analytical skills Upselling Cross-selling Customer retention Data analysis Relationship building Strategic planning Product demonstration Prospecting Emotional intelligence

Sr. Trainer - Customer Success Operations

Human Interest

Hybrid (Lindon, Utah) $90k - $100k/yr Full-time Senior Level 6 benefits + 3 perks
Posted 4 weeks ago

About the role

Human Interest is a high-growth fintech company making retirement benefits accessible and affordable for small and medium-sized businesses. As a Sr. Trainer in Customer Success Operations, you will develop and deliver dynamic training programs to empower the Customer Success team and drive organizational performance.

Skills

Training Facilitation Customer success SaaS Enablement Instructional design Salesforce Docebo LMS Data analysis Communication Onboarding Coaching Project management Strategic planning Adult learning theory

Senior Manager, Mid Market Customer Success

LearnUpon

Hybrid (Salt Lake City, Utah) Full-time Senior Level 3 benefits + 1 perks
Posted Today

About the role

LearnUpon is an e-learning provider seeking a Senior Manager to lead Customer Success. The role focuses on driving revenue retention, managing a team, and ensuring customer value realization through strategic account management and cross-functional collaboration.

Skills

Customer Success Management Revenue Retention Commercial Strategy Team Leadership Value Selling Forecasting Data Hygiene Salesforce Planhat Gong Risk Mitigation Coaching Cross-functional Collaboration SaaS Business Reviews Account Strategy

Customer Success Manager

Liveswitch

Hybrid (Salt Lake City, Utah) Full-time Mid Level 4 perks
Posted 1 day ago

About the role

LiveSwitch is a software company transforming how small businesses operate through an AI and communication platform. The Technical Customer Success Lead role focuses on driving product adoption, managing technical integrations, and ensuring client retention within a high-growth startup environment.

Skills

Technical support Customer onboarding SaaS Technical integrations Client communication Product adoption Retention strategy Workflow optimization Data analysis Product roadmap Upselling Training Webinars Problem solving Strategic execution Interpersonal skills

Technical Account Manager

FairCom

Hybrid (Salt Lake City, Utah) Full-time Senior Level 8 benefits + 4 perks
Posted 4 days ago

About the role

FairCom is a global database technology leader seeking a Technical Account Manager to own and grow a portfolio of global customer accounts. The role focuses on consultative sales, technical discovery, and business development to recommend specialized software and licensing solutions.

Skills

Account management Consultative sales B2B software sales Business development Technical discovery Relationship building Software licensing Negotiation Strategic thinking Pipeline management Infrastructure software Embedded systems Database management systems Communication skills Market research

Customer Success Manager, Mid-Market/Enterprise

Weave

Hybrid (Lehi, Utah) Full-time Mid Level 1 perks
Posted 1 week ago

About the role

Weave is a SaaS platform providing an all-in-one experience solution for small- and medium-sized healthcare businesses. This Customer Success Manager role manages mid-market and enterprise accounts to drive product adoption, retention, and revenue growth while acting as a trusted advisor.

Skills

Customer Success Account Management Relationship Building Data Analysis Strategic Planning Salesforce Zendesk Google Suite Communication Problem Solving Consulting Reporting Dashboard Creation Mentoring Coaching

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