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Nexus IT Inc

Client Success Manager

Nexus IT Inc

Hybrid (Salt Lake City, UT) $80k - $104k/yr Full-time Senior Level
Posted 1 day ago

About the role

Nexus IT is a premier managed IT and cybersecurity services provider helping organizations build secure, resilient technology environments. The Client Success Manager serves as a strategic partner to ensure client satisfaction, align IT roadmaps with business goals, and drive retention through proactive service delivery.

Skills

Client Relationship Management IT Account Management Strategic IT Planning Project Management Technical Documentation KPI Monitoring CRM M365 Administration Cybersecurity Practices Client Retention Service Delivery Improvement Stakeholder Collaboration
Human Interest

Customer Success Support Associate I

Human Interest

Hybrid (Lindon, Utah) $18 - $20/hr Full-time Entry Level 6 benefits + 4 perks
Posted 3 days ago

About the role

Human Interest is a high-growth fintech company dedicated to making retirement savings accessible and affordable for small and medium-sized businesses. As a Customer Success Support Associate, you will serve as the frontline face of the company, resolving customer inquiries and driving financial independence for working Americans.

Skills

Customer Support Account Management Problem Solving Communication Empathy Organization Attention To Detail Case Documentation Cross-functional Collaboration Time Management
NetDocuments

Sr. Customer Success Manager

NetDocuments

Hybrid (Lehi, Utah) $85k - $95k/yr Full-time Senior Level 5 benefits + 3 perks
Posted 3 weeks ago

About the role

NetDocuments is a leading cloud-based content management platform for legal professionals. This role focuses on onboarding new clients and managing a portfolio of legal industry accounts to ensure long-term retention and product adoption.

Skills

Client Relationship Management Gainsight Administration Customer Onboarding Churn Management Quarterly Business Reviews Account Growth SaaS Account Management Legal Industry Expertise Salesforce Data Analysis Consultative Advising Product Adoption
Human Interest

Customer Success Support Associate I, Bilingual

Human Interest

Hybrid (Lindon, Utah) $18 - $20/hr Full-time Entry Level 6 benefits + 3 perks
Posted 3 weeks ago

About the role

Human Interest is a high-growth fintech company on a mission to make retirement savings accessible for small and medium-sized businesses. As a Bilingual Customer Support Associate, you will be the frontline representative, assisting a diverse customer base and ensuring they maximize the retirement savings platform.

Skills

English Fluency Spanish Fluency Customer Support Account Management Problem Solving Multitasking Professional Communication Empathy Organization Case Management
W

Senior Manager of Customer Success

Workstream

Hybrid (Lehi, Utah) $130k - $150k/yr Full-time Senior Level 5 benefits + 5 perks
Posted 3 weeks ago

About the role

Workstream is a mission-driven company building an HR, payroll, and hiring platform for the hourly workforce. This role leads the Enterprise Customer Success team, focusing on delivering exceptional experiences and driving retention for Workstream's largest customers.

Skills

Customer Success Management People Management Account Management Revenue Forecasting C-Level Relationship Management Strategic Planning Process Optimization Negotiation Project Management Emotional Intelligence Cross-functional Leadership Churn Reduction
EasyPost

Customer Success Manager

EasyPost

Hybrid (Lehi, Utah) $52k - $68k/yr Full-time Mid Level 5 benefits + 3 perks
Posted 3 weeks ago

About the role

EasyPost, a YC unicorn, simplifies shipping for businesses with a developer-friendly API. Join a rapidly growing team to build the future of shipping infrastructure and make a significant impact.

Skills

Customer Relationship Management Churn Reduction Revenue Growth Account Health Assessment Conflict Resolution Salesforce Zendesk Customer Retention Logistics Knowledge Problem Solving Collaboration
R

Customer Success Manager

Route

Hybrid (Lehi, Utah) $120k - $180k/yr Full-time Mid Level 3 benefits + 4 perks
Posted 4 weeks ago

About the role

Route is a leading post-purchase platform for ecommerce, aiming to create shopper confidence and fuel brand growth. As a Customer Success Manager, you will own a portfolio of strategic merchants, driving revenue retention and long-term customer success within a growing team.

Skills

Customer Success Management Account Management Revenue Retention Contract Negotiation Commercial Acumen Executive Presence Relationship Management Onboarding Customer Adoption Strategic Planning Emotional Intelligence B2B Sales

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