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Team Lead, Technical Account Manager -Dallas

Coralogix

Hybrid (Dallas, TX) $220k - $260k/yr Full-time Senior Level 7 benefits + 1 perks
Posted 1 day ago

About the role

Coralogix is a modern observability platform helping businesses process and understand data through in-stream analytics. This role leads a team of Technical Account Managers to drive customer onboarding, ensure operational excellence, and provide deep technical expertise in cloud observability tools.

Skills

Technical Account Management Team Leadership Observability Cloud DevOps AWS Azure GCP Log Analytics Customer Onboarding KPI Tracking Data Analysis Kubernetes APM SIEM Monitoring Stakeholder Management

Team Lead, Technical Account Manager -Dallas

Coralogix

Hybrid (Plano, TX) $220k - $260k/yr Full-time Senior Level 7 benefits + 1 perks
Posted 1 day ago

About the role

Coralogix is a modern observability platform helping businesses process and understand data efficiently. This role leads a team of Technical Account Managers to ensure successful customer onboarding, resolve technical challenges, and drive operational excellence through data-driven insights.

Skills

Technical Account Management Team Leadership Observability Cloud DevOps AWS Azure GCP Log Analytics KPI Tracking Customer Onboarding Data Analysis Monitoring Kubernetes APM SIEM Communication

Principal Customer Success Manager, Financial Services

Braze

Hybrid (Austin, Texas) $79k - $112k/yr Full-time Senior Level 8 benefits + 4 perks
Posted 1 day ago

About the role

Braze is a leading customer engagement platform empowering brands to create personalized experiences. The Principal Customer Success Manager will own significant enterprise accounts, driving renewals and retention while acting as a trusted advisor to major global brands.

Skills

Customer success Account management Project management SaaS Marketing automation Strategic planning Relationship management Data analysis Technical support Mentorship Communication skills Problem solving Enterprise account management Product adoption Customer advocacy

Digital Account Coordinator

Publicis Groupe Holdings B.V

Hybrid (Dallas, TX) $40k - $50k/yr Full-time Entry Level 6 benefits + 4 perks
Posted 5 days ago

About the role

Team One, a Publicis Groupe agency, seeks an Account Coordinator to support the Lexus digital ecosystem. The role involves managing project status, content updates, and cross-functional communication to execute digital initiatives across Lexus.com and partner platforms.

Skills

Account management Digital marketing Project coordination Communication Writing Organization Multi-tasking Excel PowerPoint Time management Problem solving Attention to detail SEO GEO AI LLM

Customer Success Manager, PAR Restaurant

PAR Technology

Hybrid (Austin, Texas) $75k - $80k/yr Full-time Mid Level 2 perks
Posted 6 days ago

About the role

PAR Technology empowers restaurant brands with comprehensive software and hardware solutions. This role acts as a trusted advisor to drive product adoption, retention, and growth for clients in the QSR sector.

Skills

Customer Success Account Management SaaS Salesforce Gainsight Monday.com Relationship Building Strategic Planning Data Analysis Problem Solving Communication Skills Stakeholder Influence Project Management Onboarding Upselling Retention

Cloud Technical Account Manager, ES - NAMER - US-SMB

Amazon

Hybrid (Dallas, Texas) $131k - $177k/yr Full-time Mid Level 7 benefits + 3 perks
Posted 1 week ago

About the role

Join AWS Enterprise Support as a Technical Account Manager to act as a principal technical advisor for customers. You will drive AWS adoption, provide strategic guidance, and collaborate with engineering teams to ensure operational health and resilience of customer environments.

Skills

Cloud computing Technical account management Customer advocacy Strategic technical guidance Troubleshooting AWS services Compute Storage Networking Databases DevOps Big data Security Application development Risk management Distributed systems

Senior Technical Project Manager - Customer Success (Dow Jones Energy)

Dow Jones

Hybrid (Houston, Texas) $105k - $135k/yr Full-time Senior Level 8 benefits + 4 perks
Posted 1 week ago

About the role

Dow Jones Energy provides trusted price transparency and analytics for the global energy and fuel supply chains. This role leads the technical delivery and integration of AI-powered pricing solutions for enterprise customers, ensuring successful adoption and measurable business impact.

Skills

Project Management Technical Implementation SaaS Cloud Computing Data Integration API ETL Pipelines Automation Python SQL Stakeholder Management Customer Success Risk Management Data Mapping Enterprise Software

Senior Customer Success Manager, Enterprise

Culture Amp

Hybrid (Austin, Texas) $131k - $150k/yr Full-time Senior Level 2 benefits + 10 perks
Posted 1 week ago

About the role

Culture Amp is the world’s leading employee experience platform helping over 6,000 companies drive performance and engagement. This role involves managing a portfolio of Enterprise customers to drive retention, adoption, and expansion within a pod-based model.

Skills

Customer success Enterprise account management SaaS Retention Adoption Expansion Risk management Executive communication Data-informed decision making Strategic planning Account strategy AI-enabled workflows Value-based selling Cross-functional collaboration Revenue lifecycle management

Sr. Client Success Manager - ITEU Global Enterprise

Gartner

Hybrid (Irving - 6011 Connection, Texas) $78k - $108k/yr Full-time Senior Level 6 benefits + 3 perks
Posted 1 week ago

About the role

Gartner guides enterprise leaders with actionable business and technology insights. This role ensures clients maximize value from Gartner services by onboarding them, driving product engagement, and aligning strategic objectives through consultative partnerships.

Skills

Client success Consulting Account management Strategic planning Stakeholder management Executive communication Business operations Relationship building Data analysis Problem solving Enterprise sales Business development Project coordination Strategic thinking Customer engagement

Senior Customer Success Manager

Litera

Hybrid (Austin, Texas) $100k - $120k/yr Full-time Mid Level 2 perks
Posted 2 weeks ago

About the role

Litera is a legal technology company providing AI-driven solutions to law firms. This role involves guiding clients through onboarding, analyzing usage data, and driving product adoption to ensure customer success and long-term loyalty.

Skills

Customer Success Relationship Management Presentation Skills Communication Skills Data Analysis Onboarding Strategic Planning Risk Mitigation Cross-functional Collaboration Legal Technology Account Management

Customer Success Manager

Digital Realty

Hybrid (Dallas, TX) $95k - $130k/yr Full-time Senior Level 7 benefits + 2 perks
Posted 2 weeks ago

About the role

Digital Realty is a global data center provider delivering colocation and interconnection solutions. This role leads end-to-end operational service delivery for strategic customers, ensuring health, compliance, and service quality while coordinating across internal teams to resolve issues and drive improvements.

Skills

Customer success management Service management SLA management Stakeholder management Cross-functional collaboration Problem-solving Data center operations ITIL Technical communication Account management Churn reduction Operational reporting Customer onboarding Escalation management Analytical skills Infrastructure knowledge

Customer Success Manager - Digital

SHI International Corp.

Hybrid (US - TX - Austin - HQ, Texas) $80k - $120k/yr Full-time Mid Level 5 benefits + 1 perks
Posted 2 weeks ago

About the role

SHI International Corp. is a global provider of IT solutions and services. The Digital Customer Success Manager drives customer adoption and engagement across SHI's digital commerce ecosystem, serving as the primary point of contact for assigned accounts to maximize value and ensure successful onboarding.

Skills

Customer success Digital enablement Account management Platform adoption Onboarding Relationship management Data analysis CRM Power BI eCommerce platforms cXML OCI PunchOut SSO Technical support Strategic planning

Principal AI Success Strategist, Customer Success

Zendesk

Hybrid (US - Austin - Hybrid, Texas) $185k - $277k/yr Full-time Senior Level 2 perks
Posted 2 weeks ago

About the role

Zendesk is seeking a Principal AI Success Strategist to own end-to-end delivery of customer AI roadmaps. This role focuses on translating product capabilities into business strategies, driving adoption, and ensuring measurable retention and expansion for enterprise customers.

Skills

AI Strategy Customer Success Program Management Strategic Planning Stakeholder Management Enterprise Technology SaaS Data Analytics Business Acumen Change Management Solution Design Executive Communication Retention Strategy Product Adoption Cross-functional Leadership Technical Readiness

Customer Success Manager

Descope

Hybrid (Dallas, Texas) $110k - $140k/yr Full-time Senior Level 7 benefits + 4 perks
Posted 2 weeks ago

About the role

Descope is a developer-first identity provider helping organizations manage authentication and access control. The Customer Success Manager will own a book of business, driving product adoption, retention, and expansion for enterprise and mid-market customers while acting as a trusted advisor.

Skills

Customer Success Management SaaS Account Management Relationship Building Retention Expansion Onboarding Technical Aptitude Data Analysis Executive Communication Identity Management Authentication CRM Escalation Management Strategic Planning

Associate, Customer Success

Third Bridge

Hybrid (Dallas, Texas) $77k - $102k/yr Full-time Entry Level 4 benefits + 4 perks
Posted 3 weeks ago

About the role

Third Bridge is a global research firm that helps investors and business leaders make decisions by connecting them with industry experts. The Client Services Associate role involves identifying and engaging experts to provide insights for clients under tight deadlines.

Skills

Communication Sales Negotiation Relationship building Cold calling Project management Business acumen Problem solving Research Client services Time management Resilience Target-driven Commercial awareness

Sr. Director, Customer Success

LogicMonitor

Hybrid (Austin, Texas) $183k - $203k/yr Full-time Senior Level 5 benefits + 3 perks
Posted 3 weeks ago

About the role

LogicMonitor is an AI-first observability platform for Autonomous IT. The Senior Director of Customer Success leads the Americas region's strategy to drive revenue retention and expansion, managing a team of 50+ while modernizing engagement practices with AI.

Skills

Customer success strategy SaaS Revenue retention Leadership Account management Data-driven decision making Generative AI Customer lifecycle management Executive communication Strategic planning Team management Business value realization Forecasting Cross-functional collaboration Observability Change management

eCommerce Digital Customer Success & Transformation Manager (Indirect GTM)

Hewlett Packard Enterprise

Hybrid (Spring, Texas) $81k - $187k/yr Full-time Senior Level 3 benefits + 1 perks
Posted 3 weeks ago

About the role

Hewlett Packard Enterprise is a global edge-to-cloud company helping organizations turn data into outcomes. This role drives eCommerce growth and partner adoption by leading digital transformation initiatives and optimizing customer success strategies.

Skills

Customer success Business development Digital transformation Process optimization Stakeholder management AI Automation Analytics Agile Lean Change management eCommerce Data-driven insights Workflow automation Strategic thinking

Customer Success Manager (CSM)

DNV

Hybrid (Houston, TX) $115k - $165k/yr Full-time Senior Level 9 benefits + 3 perks
Posted 3 weeks ago

About the role

DNV seeks a Customer Success Manager to serve as the commercial owner for retention and growth within Energy System North America’s Digital Solutions team. The role focuses on managing renewals, driving expansion, and ensuring customer outcomes for Platform Services in the utility industry.

Skills

Customer success Account management Renewals management Revenue forecasting Utility industry knowledge Strategic planning Stakeholder management Commercial judgment SaaS Data analysis Relationship building Project management Risk management Cross-functional leadership Communication CRM

Workspace Customer Engineer I, New Business, Google Cloud

Google

Hybrid (Austin, TX) $104k - $150k/yr Full-time Mid Level 3 benefits + 3 perks
Posted 3 weeks ago

About the role

Google Cloud is seeking a Workspace Customer Engineer to partner with sales teams in architecting and implementing Google Workspace and Gemini Enterprise solutions. This role focuses on driving technical wins, resolving customer blockers, and educating stakeholders on agentic AI capabilities to facilitate digital transformation.

Skills

Cloud Architecture Google Workspace Gemini Enterprise Agentic AI Systems Design Technical Sales Customer Workshops Cloud Engineering Virtualization Containerization Productivity Software Identity Management Endpoint Management Debugging Prototyping Stakeholder Management

Enterprise Customer Success Manager

LogicMonitor

Hybrid (Austin, Texas) $76k - $96k/yr Full-time Senior Level 5 benefits + 3 perks
Posted 3 weeks ago

About the role

LogicMonitor is an AI-first observability platform provider focused on Autonomous IT. The Enterprise Customer Success Manager acts as a trusted advisor to drive product adoption, retention, and growth for enterprise clients.

Skills

Account management Customer success Technical product training IT infrastructure Cloud computing Networking Infrastructure monitoring SaaS Relationship building Customer adoption Retention strategies Data center infrastructure Escalation management Business reviews Strategic planning

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