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Penske

Director - Customer Success

Penske

Hybrid (Reading, PA) Full-time Senior Level 1 perks
Posted 2 days ago

About the role

Penske is a premier global transportation provider seeking a Director of Customer Success to lead the strategic vision and execution of its customer success program. This role focuses on driving product adoption, retention, and operational excellence while managing and developing the Customer Success team.

Skills

Customer Success Strategy Team Leadership Strategic Planning Customer Retention Product Adoption Cross-functional Leadership Business Acumen Data Analysis KPI Monitoring Problem Solving Communication Skills Presentation Skills Relationship Management Change Management Operational Excellence Customer Journey Mapping
ALTO USA LLC

Customer Success Specialist

ALTO USA LLC

Hybrid (Levittown, Pennsylvania) $60k - $62k/yr Full-time Entry Level 8 benefits + 4 perks
Posted 3 days ago

About the role

ALTO USA is an asset protection solution provider focused on reducing retail crime and enhancing store safety. The Customer Success Specialist serves as a primary liaison between retailers, law enforcement, and legal teams to investigate theft and build criminal cases.

Skills

Customer service Retail operations Loss prevention Asset protection Relationship building Communication skills Presentation skills Time management Case building Investigation Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook Data reporting Collaboration
Berlin Packaging

Account Coordinator

Berlin Packaging

Hybrid (Pittsburgh, Pennsylvania) Full-time Mid Level 11 benefits + 5 perks
Posted 3 days ago

About the role

Berlin Packaging is the world’s largest hybrid packaging supplier of glass, plastic, and metal containers. The Account Coordinator role manages account onboarding, product sourcing, order fulfillment, and customer relations to ensure timely delivery and service excellence.

Skills

Account management Project management Customer service Data analytics Inventory management Accounts receivable Product sourcing Pricing strategy Purchase order processing CRM software Problem solving Business acumen Communication skills Time management Analytical skills Detail oriented
Primitives By Kathy Inc

Key Account Coordinator Supervisor

Primitives By Kathy Inc

Hybrid (Manheim Township, Pennsylvania) Full-time Mid Level 2 perks
Posted 6 days ago

About the role

Primitives by Kathy is a leading wholesaler of home décor and gift products serving independent retailers and national key accounts. The Key Account Coordinator Supervisor leads the coordinator team to ensure customer requirements are met while managing order fulfillment and account operations.

Skills

Team leadership Account management Order fulfillment Customer service Supply chain management Vendor compliance EDI Coaching Problem solving Time management Communication Data analysis Logistics Inventory management Process improvement Microsoft Office
Phoenix Contact

Customer Success Manager

Phoenix Contact

Hybrid (Middletown, Pennsylvania) Full-time Senior Level 10 benefits + 5 perks
Posted 1 week ago

About the role

Phoenix Contact is a global leader in automation and energy transfer solutions. This role serves as a strategic liaison for data center initiatives, managing Bill of Materials, sourcing strategies, and sales and operations planning to ensure customer satisfaction and operational alignment.

Skills

Customer success Project management Supply chain management BOM management Demand planning S&OP processes Stakeholder management ERP systems Forecasting Data center initiatives Strategic planning Risk mitigation Operational execution Relationship management Problem-solving Cross-functional leadership
MongoDB

Strategic Customer Success Manager

MongoDB

Hybrid (New York City, Pennsylvania) $115k - $226k/yr Full-time Senior Level 4 benefits + 4 perks
Posted 2 weeks ago

About the role

MongoDB is seeking a Strategic Customer Success Manager to serve as a trusted advisor to G2000 accounts, driving long-term value, retention, and consumption of its cloud-native data platform. The role involves aligning technical roadmaps with business objectives and influencing product development based on customer insights.

Skills

Strategic account management Customer success Technical advisory Database growth Account planning Executive relationship management Consumption risk mitigation Architectural strategy Business reviews Cross-functional leadership Forecasting Data analysis Product roadmap influence Modernization Cloud platforms
RedSail Technologies

Customer Success Advisor

RedSail Technologies

Hybrid (Cranberry Township, PA) $75k - $80k/yr Full-time Mid Level 5 benefits + 2 perks
Posted 2 weeks ago

About the role

RedSail Technologies builds technology solutions for independent and long-term care pharmacies. The Customer Success Advisor role focuses on building customer relationships, providing training and consultation, and driving software adoption to ensure program success and retention.

Skills

Customer engagement Relationship management Pharmacy operations Consultation Coaching Training Data analysis Business metrics Workflow improvement Project management Communication Presentation skills Problem solving Analytical skills Leadership
Quest Diagnostics

Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)

Quest Diagnostics

Hybrid (Pittsburgh, PA) $130k - $150k/yr Full-time Senior Level 7 benefits + 4 perks
Posted 2 weeks ago

About the role

Quest Diagnostics seeks a Senior Customer Success Manager to cultivate long-term relationships with health system clients across the North Region. The role focuses on revenue retention, upselling, and providing strategic business support to ensure customer success.

Skills

Customer success management Revenue retention Upselling Business acumen Financial analysis P&L management Pricing strategy Billing Executive presence Presentation skills Interpersonal skills Communication Problem solving Strategic planning Laboratory services Relationship management
Liaison International

Technical Support & Onboarding Specialist

Liaison International

Hybrid (Hybrid, Pennsylvania) Full-time Mid Level
Posted 3 weeks ago

About the role

Liaison International is a leader in higher education admissions solutions, helping over 1,000 campuses streamline enrollment. This role combines Level 2 application support with observability, focusing on troubleshooting production issues, maintaining monitoring dashboards, and ensuring system reliability for critical client platforms.

Skills

Application Support Observability Troubleshooting Linux Windows SQL Monitoring Incident Response Data Analysis Technical Documentation Customer Consulting Python JavaScript Node.js TypeScript API

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