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Marble Health

Customer Success Lead

Marble Health

Hybrid (New York, NY) $110k - $150k/yr Full-time Senior Level 1 benefits + 3 perks
Posted 2 days ago

About the role

Marble Health is building an operating system for youth mental health by connecting schools, therapists, and health plans to unlock access to care. The Customer Success Lead will manage school partnerships, drive referral growth, and help build the operational foundation for this early-stage mission-driven team.

Skills

Customer success Sales Relationship management Strategic planning Data analysis AI tools Communication Consultative selling Project management Problem solving Leadership Operational excellence B2B2C EdTech Mental health advocacy
Zocdoc

Customer Success Manager, SMB

Zocdoc

Hybrid (New York, New York) $30 - $34/hr Full-time Entry Level 6 benefits + 5 perks
Posted 2 days ago

About the role

Zocdoc is the leading healthcare marketplace connecting patients with providers. This Customer Success Manager role helps SMB providers maximize their platform performance, drive feature adoption, and improve retention through consultative account management.

Skills

Customer success Account management Sales Relationship building Communication Problem solving Project management Upselling Feature adoption Consultative selling KPI management Onboarding Objection handling Attention to detail Time management Training
Cutover

Customer Success Manager

Cutover

Hybrid (New York, New York) $125k - $150k/yr Full-time Mid Level 5 benefits + 7 perks
Posted 3 days ago

About the role

Cutover is an AI-first SaaS platform that automates enterprise IT operations, including disaster recovery and cloud migrations, trusted by major financial institutions. The Customer Success Manager role involves guiding clients through their lifecycle to drive adoption, account health, and value realization.

Skills

Customer Success SaaS Financial Services Relationship Building Data-Informed Business Reviews Cloud Computing AI Project Management Product Evangelism Account Management Technical Proficiency Strategic Advising
Upflow

Customer Success Manager (US)

Upflow

Hybrid (New York, New York) $100k - $100k/yr Full-time Mid Level 1 perks
Posted 3 days ago

About the role

Upflow is a Y Combinator-backed Fintech platform helping B2B finance teams automate order-to-cash processes with AI. The Customer Success Manager will own US accounts, driving retention, expansion, and customer health within a product-led team.

Skills

Customer Success Account Management Relationship Management Retention Upselling Strategic Planning Communication Data Analysis CRM Product Knowledge Financial Software B2B Sales Onboarding Forecasting Stakeholder Management
M&T Bank

Customer Success Senior Manager, M&T Nota

M&T Bank

Hybrid (Buffalo, New York) $107k - $179k/yr Full-time Senior Level 2 benefits + 2 perks
Posted 4 days ago

About the role

M&T Bank seeks a Senior Manager to lead Customer Success for its M&T Nota platform, focusing on law firm adoption and retention. The role involves building a scalable remote servicing model and partnering with cross-functional teams to enhance product delivery and client experience.

Skills

Customer Success Team Leadership Customer Retention Customer Satisfaction Onboarding Training Strategic Planning Process Improvement Performance Metrics Stakeholder Management Risk Management Regulatory Compliance Banking Services Product Development Client Engagement Remote Servicing
Brellium

Customer Success Manager

Brellium

Hybrid (New York City, New York) $120k - $160k/yr Full-time Mid Level 8 benefits + 3 perks
Posted 4 days ago

About the role

Brellium is a Series A health tech company building AI-powered platforms to improve patient care and compliance. This Customer Success Manager role manages a $2MM ARR portfolio, partnering with C-suite executives to drive renewals and influence product roadmaps.

Skills

Account Management Customer Success Relationship Management Strategic Planning Executive Communication Problem Solving Presentation Skills Cross-functional Leadership Sales Healthcare Technology Data-driven Decision Making Product Roadmap Influence Enterprise Software Stakeholder Management
We Are Rosie

Technical Account Manager - Programmatic

We Are Rosie

Hybrid (New York, New York) $55 - $65/hr Contract Mid Level 1 perks
Posted 4 days ago

About the role

We Are Rosie is a marketing consulting firm seeking a Technical Account Manager to support PMP partners. The role focuses on optimizing programmatic deal health, troubleshooting technical issues across SSP and DSP platforms, and providing proactive bid guidance to ensure successful ad delivery.

Skills

Programmatic Advertising PMP Optimization SSP Platforms DSP Platforms Google Ad Manager Magnite Index Exchange OpenX The Trade Desk DV360 Troubleshooting Data Analysis Yield Management Technical Support Bid Guidance Reporting
On Board Experiential

Account Coordinator

On Board Experiential

Hybrid (New York, New York) $70k - $85k/yr Full-time Entry Level 7 benefits + 3 perks
Posted 4 days ago

About the role

On Board Experiential is a global marketing agency partnering with iconic brands to create culture-shaping experiences. The Account Coordinator supports the management and production of experiential programs, handling administrative tasks, research, and onsite event execution to drive measurable business impact.

Skills

Project management Event coordination Vendor outreach Research Communication Organization Multitasking Brand management Relationship building Logistics Data analysis KPI reporting Creative thinking Collaboration Time management Attention to detail
Behavioral Health Works

ABA Onboarding Specialist

Behavioral Health Works

Hybrid (Brooklyn, New York) $20 - $24/hr Full-time Entry Level 7 benefits + 2 perks
Posted 4 days ago

About the role

Behavioral Health Works delivers personalized ABA therapy for children and adolescents with Autism Spectrum Disorder. The Onboarding Specialist manages the end-to-end onboarding process for new hires, ensuring accurate documentation and a smooth transition into the team.

Skills

Onboarding Recruiting Human resources Administrative support Time management Attention to detail Communication Problem-solving Microsoft Office Google Workspace Data tracking Documentation management Background check coordination Employee records maintenance
DataSnipper

Customer Success Manager

DataSnipper

Hybrid (New York, New York) Full-time Mid Level 7 benefits + 4 perks
Posted 4 days ago

About the role

DataSnipper is an AI-powered audit and finance platform trusted by global firms. The Customer Success Manager role focuses on driving business transformation, ensuring product adoption, and acting as a strategic partner to help clients achieve measurable efficiency gains and value realization.

Skills

Customer success Account management Solutions consulting B2B SaaS Business transformation Strategic partnership Stakeholder management Product adoption Data analysis Workflow optimization Technical implementation Communication Audit methodology Relationship building Project management
Genius AI

Strategy & Operations Manager, Customer Success

Genius AI

Hybrid (New York, New York) $170k - $225k/yr Full-time Senior Level 5 benefits + 9 perks
Posted 5 days ago

About the role

Genius AI builds technology to help local businesses automate administrative tasks like booking and client management. This role owns the strategy and operations for onboarding, retaining, and growing the customer base while building analytics and AI-powered workflows.

Skills

Strategy Operations Business analysis Strategic finance Analytical instincts Data modeling Project management Cross-functional alignment AI-powered workflows Capacity planning Customer success Process design Problem solving Communication Execution
SecurityScorecard

Senior Customer Success Manager

SecurityScorecard

Hybrid (Hybrid (NYC), New York) $160k - $200k/yr Full-time Senior Level 4 benefits + 2 perks
Posted 5 days ago

About the role

SecurityScorecard is a global leader in cybersecurity ratings, helping organizations identify and fix security risks. The Senior Customer Success Manager will manage customer portfolios, drive retention and revenue growth, and act as a trusted advisor on cybersecurity risk management.

Skills

Account management Customer success Cybersecurity Third-party risk management Strategic engagement Retention Revenue growth Technical account management Consultative account management Executive relationship building Forecasting Quote-to-cash Cyber insurance Strategic account planning QBRs
MongoDB

Senior Customer Success Manager

MongoDB

Hybrid (New York City, New York) $87k - $172k/yr Full-time Senior Level 5 benefits + 5 perks
Posted 5 days ago

About the role

MongoDB empowers innovators to build modern applications with its globally distributed, multi-cloud database platform. This role serves as a strategic advisor for Enterprise accounts, driving retention and revenue realization while mentoring team members.

Skills

Customer success Account management Technical advisory Enterprise software Cloud computing Database management Strategic planning Stakeholder management Risk mitigation Revenue realization Cross-functional collaboration Data analysis AI fluency Mentoring Technical troubleshooting Business reviews
Alpaca Health

Customer Success Manager

Alpaca Health

Hybrid (New York City, New York) $80k - $160k/yr Full-time Mid Level 2 benefits + 2 perks
Posted 5 days ago

About the role

Alpaca Health empowers clinicians to launch and grow independent autism care practices by providing an AI-powered EHR and administrative support. The Customer Success Manager acts as a strategic advisor to help providers optimize operations, improve product adoption, and drive revenue growth.

Skills

Customer success Strategic advising Relationship building Performance metrics Operational excellence Data-driven decision making Business growth Workflow optimization Project management Communication Problem solving Stakeholder management Clinical operations Accountability
Stensul

Senior Customer Success Manager, Strategic Accounts

Stensul

Hybrid (New York, New York) $110k - $150k/yr Full-time Senior Level 6 benefits + 3 perks
Posted 5 days ago

About the role

Stensul is a Governed Creation platform helping top enterprise brands ship AI-powered marketing content safely and at scale. This role owns strategic relationships with large enterprise customers to drive adoption, retention, and measurable business impact.

Skills

Customer Success Account Management SaaS AI Strategy Enterprise Marketing Stakeholder Management Strategic Planning Relationship Building Data Analysis Executive Presence Workflow Transformation Retention Management Cross-functional Collaboration Business Development Marketing Operations Problem Solving
LinkedIn

Customer Success Manager

LinkedIn

Hybrid (New York, New York) $78k - $126k/yr Full-time Mid Level 4 benefits + 3 perks
Posted 5 days ago

About the role

LinkedIn is the world's largest professional network, committed to creating economic opportunity for every member of the global workforce. This Customer Success Manager role partners with sales teams to ensure customers achieve ROI and business success through effective product adoption and engagement.

Skills

Customer Success Account Management Sales Consulting Product Training Project Management Change Management Data Analysis Communication Presentation Relationship Building SaaS Problem Solving Prioritization Customer Acumen
Culture Amp

Senior Renewals Manager, Enterprise

Culture Amp

Hybrid (New York, New York) $105k - $122k/yr Full-time Senior Level 2 benefits + 10 perks
Posted 5 days ago

About the role

Culture Amp is the world’s leading employee experience platform, helping over 6,000 companies transform engagement and performance. The Senior Renewals Manager leads renewal efforts for complex, high-value enterprise accounts, driving retention and revenue growth through strategic planning and C-level stakeholder engagement.

Skills

Strategic planning Renewal management Contract negotiation Pipeline management Forecasting CRM SFDC Vitally C-level communication Stakeholder management Risk mitigation Revenue growth Analytical skills Leadership
Mediaocean

Customer Engagement Manager

Mediaocean

Hybrid (New York, NY) $90k - $100k/yr Full-time Senior Level 8 benefits + 4 perks
Posted 5 days ago

About the role

Mediaocean is an advertising technology company powering the future of the advertising ecosystem with AI-driven solutions. The Customer Engagement Manager drives customer adoption and satisfaction by providing functional expertise on Mediaocean software solutions and managing client relationships.

Skills

Customer engagement Advertising agency experience Client relationship management Linear advertising Local TV media Radio media National media Mediaocean applications Excel PowerPoint Sharepoint Salesforce Zendesk Jira Smartsheet Communication skills
Equativ

Programmatic Customer Success Manager

Equativ

Hybrid (New York City, New York) $70k - $80k/yr Full-time Entry Level
Posted 5 days ago

About the role

Equativ is a leading independent ad platform focused on privacy-first programmatic video, CTV, and data-driven solutions. This role involves managing partner relationships on the Maestro platform to drive growth and ensure successful onboarding and troubleshooting within the digital advertising ecosystem.

Skills

Programmatic advertising Customer success Account management AdTech Relationship building Data analysis Troubleshooting Digital advertising Communication skills Project coordination Strategic growth Problem solving Collaboration Attention to detail
Sitetracker

Technical Account Manager

Sitetracker

Hybrid (New York, New York) Full-time Senior Level
Posted 5 days ago

About the role

Sitetracker is seeking a Technical Account Manager to serve as a strategic advisor for enterprise customers, driving adoption, retention, and expansion. The role focuses on guiding complex business and technology transformations while maximizing value realization within the Salesforce ecosystem.

Skills

Strategic Consulting Technical Leadership Change Management Enterprise Architecture Salesforce Ecosystem Value Realization Stakeholder Management Solution Design Integration Patterns Data Architecture Platform Scalability Account Management Customer Success Business Transformation Technical Strategy

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