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Customer Success Supervisor

Echo Global Logistics

Hybrid (Roadtex - Somerset NJ, New Jersey) $64k - $93k/yr Full-time Mid Level
Posted 1 day ago

About the role

Roadtex Transportation, now part of Echo Global Logistics, specializes in nationwide LTL transportation for time and temperature-sensitive products. This role leads a customer success team to ensure operational compliance, drive efficiency, and deliver exceptional client service.

Skills

Team Leadership Customer Success Compliance Management Performance Management Staff Training Operational Efficiency Microsoft Office Communication Skills Logistics Management Problem Solving Multi-tasking Process Improvement

Customer Success Account Coordinator

Echo Global Logistics

Hybrid (Roadtex - Somerset NJ, New Jersey) $20 - $26/hr Full-time Entry Level 6 benefits + 2 perks
Posted 1 day ago

About the role

Roadtex Transportation, a leader in LTL and temperature-controlled logistics acquired by Echo Global Logistics, seeks an Account Coordinator to manage daily operations for transactional accounts. The role focuses on ensuring operational success through proactive communication, issue resolution, and collaboration with internal and external partners.

Skills

Customer Service Logistics Account Coordination Time Management Problem Solving Microsoft Office Microsoft Outlook Microsoft Word Microsoft Excel Written Communication Verbal Communication Data Entry Issue Resolution Relationship Management Prioritization Team Collaboration

Customer Success Manager

TeleCloud

Hybrid (Morristown, NJ) $75k - $90k/yr Full-time Mid Level 7 benefits + 2 perks
Posted 1 week ago

About the role

TeleCloud is a telecommunications provider seeking a Customer Success Manager to manage SMB client relationships, drive account growth, and resolve technical issues within the UCaaS and VoIP landscape.

Skills

Customer success Account management Telecom industry knowledge UCaaS VoIP Cloud communications Relationship management Technical troubleshooting Consultative sales HubSpot CRM Upselling Cross-selling Quarterly business reviews Customer training Invoice analysis SMB account management

Senior Client Success Manager (R-20008)

Dun & Bradstreet

Hybrid (Florham Park - New Jersey - United States, New Jersey) $114k - $193k/yr Full-time Senior Level 7 benefits + 5 perks
Posted 3 weeks ago

About the role

Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate. The Senior Client Success Manager serves as the primary post-sales contact for key accounts, driving value, managing renewals, and mitigating churn.

Skills

Client success Account management Project management Sales support Data advisory Technical implementation Contract management Forecasting Negotiation Product demonstration Process mapping KPI tracking Customer training Relationship management Business analytics

Customer Success Manager - Corporate

Litera

Hybrid (Holmdel Township, New Jersey) $60k - $78k/yr Full-time Mid Level 4 benefits + 3 perks
Posted 4 weeks ago

About the role

Litera is a legal technology company providing AI-driven solutions to law firms. This role guides customers through onboarding and success planning to drive adoption, retention, and satisfaction.

Skills

Customer Success Customer Onboarding Success Planning Customer Relationship Management Data Analysis Risk Mitigation Customer Engagement Account Management Business Reviews Presentation Skills Oral Communication Written Communication Active Listening Empathy Cross-Functional Collaboration Adaptability

Customer Success Manager

Qualifyze GmbH

Hybrid (Jersey City, NJ) Temporary Mid Level 4 perks
Posted 3 days ago

About the role

Qualifyze is a leading supply chain compliance management company in the Life Sciences industry, trusted by over 1,500 pharmaceutical and healthcare companies. The Customer Success Manager will manage a portfolio of US accounts to drive satisfaction, retention, and product adoption.

Skills

Customer success Account management Client support Relationship building Communication Organizational skills Attention to detail HubSpot CRM Data analysis Problem solving Stakeholder management

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