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Customer Success Representative, Field

McGraw Hill LLC.

Hybrid (UNAVAILABLE, Nebraska) $60k - $65k/yr Full-time Mid Level 2 benefits + 3 perks
Posted 2 days ago

About the role

McGraw Hill is a leading education company seeking a Customer Success Representative to drive adoption of digital educational solutions. The role involves training faculty, managing implementation, and cultivating relationships to improve student outcomes.

Skills

Customer success Software implementation Sales pipeline management Instructional design Learning management systems Salesforce Gainsight Presentation skills Training Consultative guidance Relationship management Troubleshooting Higher education Communication Organization Growth mindset

Customer Success Manager II - Small College

Hudl

Hybrid (Lincoln, Nebraska) $33k - $56k/yr Full-time Mid Level 6 benefits + 3 perks
Posted 3 days ago

About the role

Hudl empowers sports teams globally with video analysis and data tools. This Customer Success Manager role supports NCAA Division II and III clients, focusing on renewals, product adoption, and account growth.

Skills

Customer Relationship Management Customer Success Account Management Customer Support Product Demonstrations Customer Education Renewal Management Upselling Salesforce Salesloft Communication Time Management Business Reviews Problem Solving Cross-Functional Collaboration Sports Industry Knowledge

Senior Customer Success Manager

Q2

Hybrid (Lincoln, Nebraska) Full-time Senior Level 2 benefits + 3 perks
Posted 1 week ago

About the role

Q2 is a leading provider of digital banking and lending solutions. This role involves building strategic relationships with enterprise clients, managing account growth and renewals, and aligning Q2’s digital banking solutions with clients’ business priorities.

Skills

Strategic Account Management Customer Success Executive Relationship Building Account Planning Client Roadmapping Business Reviews Account Growth And Expansion Contract Renewals Risk Management Client Advocacy Cross-Functional Collaboration Banking Digital Banking Software Communication Process Management

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