Skip to content

Search customer success jobs

CSM Jobs

Onboarding Specialist

ACT Power Services

Hybrid (Morrisville, North Carolina) $65k - $85k/yr Full-time Mid Level 1 perks
Posted Today

About the role

ACT Power Services is an independent renewable energy service provider focused on optimizing solar facility operations through technology and best practices. The Onboarding Specialist role manages the site activation lifecycle, serving as the primary liaison for clients and internal teams to ensure seamless integration of new solar sites.

Skills

Project management Operations coordination Client relationship management Communication Time management Microsoft Office Suite Smartsheet CMMS Fiix Site activation Project planning Stakeholder management Process improvement Data analysis Documentation management

Client Success Manager

Siemens

Hybrid (Raleigh - North Carolina - United States of America, North Carolina) $63k - $108k/yr Full-time Mid Level 1 benefits + 1 perks
Posted 1 week ago

About the role

Siemens seeks a Client Success Manager to drive adoption, retention, and revenue growth for mid-market SaaS accounts. This role involves managing customer relationships, forecasting revenue, and identifying expansion opportunities within the asset management software sector.

Skills

Customer Success Account Management Renewal Management Revenue Forecasting Revenue Target Ownership Upselling And Cross-Selling Account Growth Customer Adoption Customer Engagement Success Planning Account Health Monitoring Data-Driven Decision-Making Salesforce Microsoft Office Business Intelligence Tools Project Management

Customer Success Associate

Figure Lending

Hybrid (Charlotte, North Carolina) Up to $71k/yr Full-time Entry Level 10 benefits + 3 perks
Posted 1 week ago

About the role

Figure Technology Solutions is a leading blockchain-native capital marketplace for tokenized assets, recognized by Forbes and CNBC. The Customer Success Associate serves as the primary point of contact for customers, guiding them through loan applications and providing technical support within a fast-paced call center environment.

Skills

Customer support Communication skills Problem-solving Attention to detail Technical support Troubleshooting Video notary Empathy Time management Adaptability Interpersonal skills Data entry

Customer Success Manager

Tanium

Hybrid (Durham, North Carolina) $88k - $134k/yr Full-time Senior Level 6 benefits + 3 perks
Posted 2 weeks ago

About the role

Tanium is an Autonomous IT company recognized as a leader in endpoint management. This Customer Success Manager role ensures customer value, retention, and expansion by driving platform adoption and managing strategic relationships within a collaborative account team.

Skills

Customer success Account management Project management Consulting SaaS Endpoint technology Relationship building Data management Strategic planning Communication Active listening Salesforce Gainsight Technical advisory

Sr Director, Customer Success - Financial Services

SAS

Hybrid (Cary HQ, NC) Senior Level 8 benefits + 5 perks
Posted 1 day ago

About the role

SAS, a global leader in data and AI, seeks a Senior Director to lead customer success strategy for the Americas financial services business. This role focuses on building a high-performing team to drive customer adoption, retention, and growth through scalable operating models and executive partnerships.

Skills

Customer Success Strategy Customer Adoption Value Realization Customer Retention Renewals and Expansion Financial Services Industry Knowledge Executive Relationship Management Cross-Functional Leadership Team Leadership and Development SaaS and Cloud Technology Operating Model Design Forecasting Risk Mitigation Customer Success Metrics and Dashboards Strategic Planning Executive Communication

Customer Success Manager

Liine

Hybrid (Raleigh, North Carolina) Full-time Senior Level 7 benefits + 2 perks
Posted 1 week ago

About the role

Liine is a high-growth software startup in Raleigh, NC, providing an AI-powered platform for call tracking and marketing analytics to healthcare practices. The Customer Success Manager drives product adoption and ensures customers realize maximum ROI within their first 90 days.

Skills

Customer success Consulting Strategic thinking Communication Active listening Relationship building Marketing analytics Technical product knowledge Growth mindset Attention to detail Project management Problem solving

Digital Client Success Manager

Veradigm

Hybrid (Raleigh - North Hills, North Carolina) Full-time Mid Level 7 benefits + 1 perks
Posted 1 week ago

About the role

Veradigm is a healthcare technology company focused on improving patient outcomes through data-driven insights and digital solutions. The Digital Client Success Manager role supports a portfolio of customers using automation and self-service tools to drive adoption, retention, and growth within a digital-first engagement model.

Skills

Customer success Account management Digital engagement Portfolio management Risk mitigation Data analysis Customer health monitoring Gainsight SaaS Healthcare technology Renewal management Upselling Cross-selling Customer lifecycle management Communication skills Process improvement

Sr. Customer Success Manager

ProctorU Inc.

Hybrid (Durham, North Carolina) Full-time Senior Level 6 benefits + 2 perks
Posted 1 week ago

About the role

Meazure Learning empowers global learners by providing secure, convenient online proctoring and testing solutions. The Sr. Customer Success Manager drives retention and success for strategic enterprise accounts, serving as a primary liaison to optimize the customer experience and achieve business outcomes.

Skills

Customer success Relationship management Account management Strategic planning Data analysis Tableau Communication skills Problem-solving Customer education Forecasting Conflict resolution Emotional intelligence Project management Technical aptitude Google applications Microsoft office suite

Client Success Manager, Accounting & Consulting

Intapp

Hybrid (US NC Charlotte, North Carolina) Full-time Mid Level 5 benefits + 6 perks
Posted 1 week ago

About the role

Intapp is a public company providing AI-powered software for professional firms. This role helps accounting and consulting clients maximize value from Intapp products through data-driven success plans and consultative advisory.

Skills

Client success SaaS Consultative approach API Integrations Data analysis CRM Deal management Account management Professional services Relationship management Strategic planning Communication skills Problem solving Technical fluency

Mid Market Customer Success Manager

ScreenCloud

Hybrid (Charlotte, North Carolina) Full-time Mid Level 8 benefits + 5 perks
Posted 2 weeks ago

About the role

ScreenCloud is a cloud-based SaaS company helping businesses improve employee and customer engagement through digital signage. This role involves managing a large portfolio of mid-market customers to drive retention, renewals, and expansion using data and AI tools.

Skills

Customer Success Account Management SaaS Retention Renewals Expansion Data analysis CRM Automation AI tools Discovery Negotiation Communication Analytical judgment Portfolio management

Customer Success Manager

ProctorU Inc.

Hybrid (Durham, North Carolina) Full-time Mid Level 4 benefits + 2 perks
Posted 3 weeks ago

About the role

Meazure Learning empowers global learners through secure, scalable online proctoring solutions. The Customer Success Manager drives long-term retention and product adoption for 15-25 mid-market and enterprise accounts, ensuring white-glove service and strategic partnership growth.

Skills

Customer success Relationship building Account management Communication skills Problem-solving Technical aptitude Data analysis Training Strategic planning Conflict resolution Time management Attention to detail Microsoft Office Suite Google Applications PowerBI Customer service

That's every match

Try a broader role, a different location, or another work type to see more.

Browse all jobs