Skip to content
CSM Jobs
Lucid Bots

Customer Success Specialist

Lucid Bots

Hybrid (Charlotte, North Carolina) Full-time Entry Level 7 benefits + 2 perks
Posted 3 days ago

About the role

Lucid Bots is a leading U.S. AI robotics manufacturer of exterior cleaning drones for commercial and government applications. The Customer Success Specialist serves as the primary advocate for operators, resolving support requests, managing logistics, and documenting workflows to ensure customer success and product adoption.

Skills

Customer support Technical troubleshooting HubSpot CRM Hardware support Software support SOP documentation Logistics management Communication Problem solving Data analysis Customer success Technical writing Cross-functional collaboration RMA processing
Veradigm

Principal, Client Success Manager

Veradigm

Hybrid (Raleigh - North Hills, North Carolina) Full-time Senior Level 7 benefits + 1 perks
Posted 5 days ago

About the role

Veradigm is seeking a Principal Client Success Manager to serve as a senior strategic advisor for complex healthcare clients. The role focuses on strengthening executive relationships, accelerating solution adoption, and mitigating risks within the payer operations and healthcare technology sectors.

Skills

Strategic planning Executive relationship management Client success Cross-functional leadership Healthcare technology Payer operations Risk adjustment CMS requirements Data analysis Problem-solving Account management Consulting Workflow optimization Regulatory compliance Mentoring
B

Enterprise Client Success Manager

Bertelsmann

Hybrid (Morrisville, North Carolina) Full-time Senior Level 4 benefits + 2 perks
Posted 6 days ago

About the role

Relias helps healthcare organizations improve clinical and financial outcomes by elevating team performance through personalized learning and assessments. The Enterprise Client Success Manager owns the post-sale customer lifecycle, driving adoption, value realization, and commercial renewals for enterprise accounts.

Skills

Customer success Account management Relationship management Strategic planning Commercial renewal Data analysis Business acumen Stakeholder management Salesforce Project management Communication Negotiation Problem solving Consultative selling Retention strategy Risk mitigation
Apply now!

Enterprise Client Success Manager

Apply now!

Hybrid (Morrisville, North Carolina) Full-time Senior Level 3 benefits + 3 perks
Posted 6 days ago

About the role

Relias helps healthcare organizations improve clinical and financial outcomes through a SaaS platform offering personalized learning and assessments. The Enterprise Client Success Manager owns the post-sale customer lifecycle, driving adoption, value realization, and retention for enterprise accounts.

Skills

Customer success Account management Relationship management Strategic planning Data analysis Commercial fluency Renewal management Stakeholder management Business acumen Problem solving Communication Negotiation Presentation skills Salesforce Project management
Stephen Gould Corporation

Account Coordinator

Stephen Gould Corporation

Hybrid (Charlotte, North Carolina) Full-time Mid Level
Posted 1 week ago

About the role

Stephen Gould is a leading packaging and supply chain solutions provider with over 80 years of excellence. The Account Coordinator role manages client product portfolios, processing orders, and ensuring quality standards while collaborating with internal teams and clients.

Skills

Account management Order processing Project tracking Budget management Microsoft Word Microsoft Excel Microsoft Outlook Microsoft Teams Webex Zoom Shopify Warehouse Management Systems ERP Epicor Quality management Communication
Quantifind

Customer Success Manager - Public Sector

Quantifind

Hybrid (Charlotte, North Carolina) $100k - $145k/yr Full-time Senior Level 3 benefits + 2 perks
Posted 1 week ago

About the role

Quantifind is a data science company providing AI-driven solutions for financial institutions and government agencies to detect fraud and money laundering. This role involves managing enterprise customer relationships to ensure clients derive maximum value from these advanced SaaS platforms.

Skills

Customer success SaaS Financial compliance Stakeholder management Data science Enterprise software Task management Communication Problem solving Strategic planning Client advocacy Technical training Risk assessment Project management Cross-functional leadership
Quantifind

Customer Success

Quantifind

Hybrid (Charlotte, North Carolina) $100k - $145k/yr Full-time Senior Level 3 benefits + 2 perks
Posted 1 week ago

About the role

Quantifind is a data science company providing AI-driven SaaS solutions to help banks and government agencies detect financial crime and fraud. The Customer Success role focuses on managing enterprise client relationships and ensuring maximum value from these advanced risk intelligence platforms.

Skills

Customer success SaaS Financial compliance Stakeholder management Enterprise software Data science Communication Task management Prioritization Problem solving Strategic planning Client advocacy Presentation skills Training Cross-functional leadership AI platform
Intapp

Strategic Client Success Manager - Time, Legal

Intapp

Hybrid (US NC Charlotte, North Carolina) Full-time Senior Level 5 benefits + 4 perks
Posted 1 week ago

About the role

Intapp is a public software company providing legal and professional services intelligence solutions. This role drives product adoption and measurable value for enterprise legal accounts, acting as a trusted advisor to ensure clients maximize their investment in Intapp's timekeeping and billing platforms.

Skills

Client success Solution advisory Consulting Timekeeping E-billing Profitability management Enterprise account management Change management Adoption strategies Analytical skills Stakeholder management Communication skills Strategic planning Problem-solving Time management
US LBM

Account Coordinator

US LBM

Hybrid (Charlotte, North Carolina) Full-time Mid Level
Posted 2 weeks ago

About the role

US LBM, a leading national supplier of building materials, seeks an Account Coordinator to support sales teams in Charlotte, NC. The role involves processing orders, managing accounts, and coordinating deliveries within the construction industry.

Skills

Accounts receivable Sales support Customer service Order processing Inventory control Billing Clerical support Communication skills Interpersonal skills Data entry Construction industry knowledge Strategic planning Problem solving Logistics coordination Estimating
syntax

Senior Customer Success Manager

syntax

Hybrid (Morrisville, NC) Full-time Senior Level 2 benefits + 3 perks
Posted 2 weeks ago

About the role

Syntax is a leading managed cloud provider for mission-critical enterprise applications, partnering with global technology leaders to deliver secure, resilient solutions. This role serves as a strategic partner for enterprise SAP customers, ensuring operational governance, executive alignment, and long-term relationship growth.

Skills

Customer Success Management SAP Account Management Executive Business Reviews Operational Governance Escalation Management Contract Management Strategic Planning Cloud Technologies Managed Services Stakeholder Management Cross-functional Coordination Service Delivery Relationship Growth Enterprise Operations
Relay

Director, Customer Success Enablement

Relay

Hybrid (Raleigh, North Carolina) Full-time Senior Level 8 benefits + 3 perks
Posted 2 weeks ago

About the role

Relay is building the intelligent system of action for the physical economy, transforming frontline operations with AI-powered tools. This role leads customer success enablement by codifying processes, building scalable playbooks, and leveraging AI to drive behavior change and improve customer outcomes.

Skills

Customer success Enablement Change management Playbook development AI tools Data analysis Cross-functional leadership SOP creation CRM management Strategic planning Stakeholder management Revenue operations Product marketing Consulting Process optimization Training
Anza Mortgage Insurance Corporation

Director, Customer Success

Anza Mortgage Insurance Corporation

Hybrid (Wilmington, North Carolina) Full-time Senior Level 5 benefits + 3 perks
Posted 3 weeks ago

About the role

Anza Mortgage Insurance Corporation is a fintech startup revolutionizing the mortgage insurance market through technology and operational excellence. This role builds the Customer Success organization from the ground up, defining the end-to-end customer experience and driving operational excellence to support the company's growth and mission.

Skills

Customer success strategy Operational excellence Team leadership Customer experience design Relationship management Process improvement Unified contact center management CRM Workflow automation AI Analytical skills Executive presentation Strategic planning Cross-functional leadership Change management Business development
EnrollHere

Account Executive, Customer Success

EnrollHere

Hybrid (Pinehurst, North Carolina) Full-time Mid Level 6 benefits + 3 perks
Posted 3 weeks ago

About the role

EnrollHere is revolutionizing healthcare enrollment with an intuitive platform for sales professionals. As an Account Executive, you will manage post-sale relationships for carrier and distributor clients, driving growth, adoption, and renewals through strategic account management and consultative selling.

Skills

SaaS account management Customer success Renewals management Consultative selling Relationship management Contract negotiation Strategic account planning Data-driven decision making CRM proficiency HubSpot Salesforce Communication skills Presentation skills Stakeholder management Health insurance industry knowledge

That's every match

Try a broader role, a different location, or another work type to see more.

Browse all jobs