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EY

Client Technology - Customer Success Manager

EY

Hybrid (Minneapolis, MN) $150k - $281k/yr Full-time Senior Level 5 benefits + 2 perks
Posted Today

About the role

EY's Client Technology team drives growth by integrating emerging technologies like AI and Data Analytics into business solutions. This role serves as the primary client advocate, ensuring successful adoption of tech-enabled solutions and acting as a trusted advisor to internal product and engineering teams.

Skills

Customer success Strategic consulting Stakeholder management Executive communication Technology adoption Data analytics Artificial intelligence Relationship management Product feedback Customer engagement Metrics tracking CSAT NPS Coaching Mentoring Business strategy
Quva

Customer Success Manager

Quva

Hybrid (Minneapolis, MN) $85k - $118k/yr Full-time Mid Level 6 benefits + 2 perks
Posted 1 week ago

About the role

Quva BrightStream partners with healthcare providers to transform complex clinical data into actionable insights through AI and machine learning. The Customer Success Manager ensures successful adoption of these SaaS solutions, driving value and securing renewals for health system customers.

Skills

Customer success Account management Software training Onboarding Relationship management SaaS Clinical data Data services Healthcare Pharmacy informatics Nursing Epic implementations Communication skills Presentation skills Analytical skills Problem solving
SPS Commerce

Senior Customer Success Manager

SPS Commerce

Hybrid (US MN Minneapolis Office, Minnesota) $76k - $118k/yr Full-time Mid Level 1 benefits
Posted 1 week ago

About the role

SPS Commerce is a leading provider of cloud-based supply chain management solutions serving a global network of retail trading partners. The Senior Customer Success Manager ensures customer satisfaction and retention by aligning with strategic goals, driving product adoption, and identifying revenue expansion opportunities.

Skills

Customer Success Management SaaS Relationship Building Strategic Planning Revenue Recovery Account Management Project Management Communication Presentation Time Management Data Analysis Supply Chain Management Cross-selling Forecasting Business Development
Boundless Network

Account Coordinator - Hybrid

Boundless Network

Hybrid (Saint Paul, Minnesota) $50k - $57k/yr Full-time Entry Level 7 benefits + 1 perks
Posted 1 week ago

About the role

Boundless Network is a promotional products distributor seeking an Account Coordinator to provide administrative and sales support to Account Executives. The role involves order coordination, quote development, and serving as the primary inside contact for key accounts to ensure smooth fulfillment and client satisfaction.

Skills

Customer service Order coordination Administrative support Organizational skills Time management Problem-solving Negotiation Communication skills Microsoft Office Outlook Word Excel PowerPoint Adobe products Salesforce NetSuite
SPS Health LLC

Recruitment, Training, & Onboarding Specialis

SPS Health LLC

Hybrid (Mendota Heights, Minnesota) $60k - $65k/yr Full-time Mid Level
Posted 2 weeks ago

About the role

SPS Health is seeking a Recruitment, Training, & Onboarding Specialist to build and sustain a high-performing independent contractor driver workforce. The role manages the full recruitment lifecycle and develops training programs to ensure operational readiness and compliance.

Skills

Recruitment Workforce Planning Onboarding Training Delivery Logistics Compliance Budget Management Candidate Sourcing Project Management Operational Readiness CRM Salesforce Dispatch Science Openforce Communication Data Analysis
CentraCare

Revenue Cycle Orientation & Technical Onboarding Specialist

CentraCare

Hybrid (Saint Cloud, MN) $49k - $74k/yr Full-time Mid Level 6 benefits + 2 perks
Posted 2 weeks ago

About the role

CentraCare is a not-for-profit healthcare organization serving Central Minnesota with ten hospitals and over thirty clinics. This role designs and facilitates comprehensive orientation and technical onboarding programs for the Revenue Cycle department to ensure process improvement and standardization.

Skills

Curriculum design Instructional design Needs analysis Adult learning principles Training facilitation Communication skills Presentation skills Learning management systems Technical training Organizational development Process improvement Employee engagement Retention programs Attention to detail Project management
Perforce

Senior Customer Success Manager - Central - Delphix

Perforce

Hybrid (Minneapolis, Minnesota) $90k - $117k/yr Full-time Senior Level 7 benefits + 1 perks
Posted 2 weeks ago

About the role

Perforce is a global DevOps software company trusted by leading brands to deliver secure, high-performance solutions. This role supports Delphix customers in the central US, focusing on strategic relationship building, product adoption, and long-term value realization.

Skills

Account management Customer success Strategic relationship building Contract negotiation Renewals Expansion opportunities DevOps Test data management Agile CI/CD Data masking Gainsight Technical account management Executive engagement Risk mitigation
Reliable Premium Management

Customer Success Support Manager

Reliable Premium Management

Hybrid (Waite Park, Minnesota) $65k - $73k/yr Full-time Mid Level 7 benefits + 3 perks
Posted 3 weeks ago

About the role

Reliable Premium Management provides pay-as-you-go workers' compensation premium solutions. This role leads the Customer Support team to ensure high retention, quality service, and accurate invoice processing for policyholders.

Skills

Team leadership Customer success Performance management Retention strategy SLA management Quality assurance Coaching Data-driven decision-making Escalation management Process improvement CRM software Communication Conflict resolution Strategic planning Mentoring
Pep

Account Coordinator

Pep

Hybrid (Minneapolis, Minnesota) Full-time Entry Level 2 benefits + 3 perks
Posted 3 weeks ago

About the role

Join pep, an industry leader in consumer activation serving Fortune 500 CPG clients, as an Account Coordinator. This role provides executional support for digital and paper coupon promotions while identifying process efficiencies and managing billing.

Skills

Data entry Project management Communication skills Proofreading Billing Purchase order processing Microsoft Excel Client relations Vendor management Process improvement Risk management Reporting Coupon operations Attention to detail
SPS Commerce

Customer Success Executive

SPS Commerce

Hybrid (CA ON Toronto Office, Minnesota) $78k - $117k/yr Full-time Senior Level 3 benefits + 1 perks
Posted 3 weeks ago

About the role

SPS Commerce is a leading provider of cloud-based supply chain management solutions connecting major CPG companies with retailers. This role serves as a trusted advisor for large CPG accounts, guiding them through retail compliance, deduction management, and supply chain operations to drive value and retention.

Skills

Customer success Retail compliance Supply chain management Account management Data analysis Relationship management Strategic partnerships Onboarding Renewal management Communication skills Problem solving Training CPG industry knowledge Deduction management Chargeback analysis
York Solutions

Account Coordinator

York Solutions

Hybrid (Minneapolis, MN) $55k - $65k/yr Full-time Mid Level 12 benefits + 3 perks
Posted 3 weeks ago

About the role

York Solutions is a technology consulting firm seeking an Account Coordinator to support Senior Account Executives in managing enterprise accounts. The role ensures seamless client communication, candidate coordination, and operational efficiency across recruiting and delivery teams.

Skills

Account Coordination Client Relationship Management Recruiting Coordination Calendar Management Onboarding Offboarding CRM Proficiency Vendor Management Systems Microsoft Office AI Productivity Tools Communication Organization Candidate Sourcing Compliance Management Customer Service Data Integrity
Protolabs

Customer Success Partner II

Protolabs

Hybrid (Maple Plain, Minnesota) $44k - $58k/yr Full-time Mid Level 8 benefits + 4 perks
Posted 3 weeks ago

About the role

Protolabs is a leader in digital manufacturing, offering rapid prototyping and production services. The Customer Support Partner II role provides high-level service by processing complex orders, acting as a subject matter expert, and mentoring team members to support the company's innovative manufacturing solutions.

Skills

Customer Service Complex Order Processing Problem Solving Communication Skills CRM Software ERP Software Microsoft Products Logistics Shipping Scenarios Mentoring Attention To Detail Resourcefulness Adaptability Technical Troubleshooting Subject Matter Expertise

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