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Customer Success Manager, Director - Marketing Cloud

Salesforce

Hybrid (Indiana - Indianapolis, Indiana) $171k - $273k/yr Full-time Senior Level 9 benefits + 1 perks
Posted 1 day ago

About the role

Salesforce is seeking a Customer Success Manager, Director to serve as a strategic advisor for high-value Marketing Cloud clients. The role focuses on driving platform adoption, aligning technical solutions with business goals, and ensuring significant return on investment for customers in the agentic AI era.

Skills

Customer Success Management Marketing Cloud Marketing Operations SaaS Platforms Strategic Advisory Stakeholder Management Customer Relationship Management Business Value Alignment Technical Issue Diagnosis Platform Adoption Risk Management Incident Management Omnichannel Marketing AI Agent Utilization Prompt Engineering Executive Communication

Customer Success Manager - Marketing Cloud

Salesforce

Hybrid (Indiana - Indianapolis, Indiana) $123k - $202k/yr Full-time Mid Level 9 benefits + 1 perks
Posted 1 day ago

About the role

Salesforce is seeking a Customer Success Manager to serve as a trusted advisor for high-value Marketing Cloud clients. The role focuses on driving product adoption, ensuring ROI, and managing strategic relationships within the Retail Consumer Goods industry.

Skills

Customer success SaaS platforms Marketing operations Consulting Stakeholder management Strategic advisory Technical health management AI literacy Prompt engineering Journey builder Omnichannel orchestration Data analysis Relationship management Project management Communication skills

Customer Success Supervisor

Echo Global Logistics

Hybrid (Roadtex - Greenfield IN, Indiana) $64k - $93k/yr Full-time Mid Level
Posted 1 day ago

About the role

Roadtex Transportation, a leader in nationwide LTL and temperature-sensitive logistics, seeks a Customer Success Supervisor to lead team performance, ensure policy compliance, and drive operational efficiency. The role focuses on managing shipment approvals, monitoring service levels, and training staff to support client service outcomes.

Skills

Team Leadership Performance Management Policy Compliance Customer Service Employee Training Operational Efficiency Process Improvement Shipment Tracking Approval Management Microsoft Office Written Communication Verbal Communication Multitasking Service Level Monitoring

Customer Success Account Coordinator

Echo Global Logistics

Hybrid (Roadtex - Greenfield IN, Indiana) $20 - $26/hr Full-time Entry Level 6 benefits + 2 perks
Posted 1 day ago

About the role

Echo Global Logistics, a leader in technology-enabled transportation and supply chain management, is seeking an Account Coordinator to manage daily operations for transactional clients. The role focuses on ensuring operational success through data entry, document collection, and proactive customer service collaboration.

Skills

Customer Service Logistics Data Entry Document Collection Problem Solving Microsoft Office Outlook Word Excel Time Management Communication Operational Support Account Management Relationship Management

Customer Success Manager, MuleSoft

Salesforce

Hybrid (Texas - Austin, Indiana) $123k - $202k/yr Full-time Senior Level 9 benefits + 2 perks
Posted 2 weeks ago

About the role

Salesforce is seeking a Customer Success Manager to serve as a strategic partner for complex MuleSoft enterprise accounts. The role focuses on driving platform adoption, value realization, and expansion by orchestrating relationships with senior executives and cross-functional teams.

Skills

Customer success Enterprise sales Integration technologies API design patterns Platform adoption Strategic problem solving Project management Stakeholder management Executive communication Business case development Cloud platforms Data analysis Automation Enterprise architecture Consulting

Customer Success Manager, Senior Manager - Financial Services

Salesforce

Hybrid (New York - New York, Indiana) $150k - $247k/yr Full-time Senior Level 9 benefits + 2 perks
Posted 4 weeks ago

About the role

Salesforce is seeking a Senior Customer Success Manager to serve as a strategic partner for complex, multi-org financial services customers. The role focuses on driving business impact, adoption, and technical health by integrating AI-driven workflows and maximizing the value of the Salesforce investment.

Skills

Customer success Strategic account management Program management Salesforce Financial services AI governance Stakeholder management Executive influence Risk management Data analysis Automation Consulting Relationship building Technical alignment Business value integration

Transformation & Strategic Programs, Senior Manager (Customer Success)

Salesforce

Hybrid (Indiana - Indianapolis, Indiana) $143k - $216k/yr Full-time Senior Level 9 benefits + 2 perks
Posted 4 weeks ago

About the role

Salesforce, the #1 AI CRM, is seeking a Senior Program Manager to lead large-scale, cross-functional initiatives and product launches within the Customer Success organization. This role drives program strategy, ensures cross-team alignment, and governs PMO best practices to achieve successful delivery.

Skills

Program management Product launch Cross-functional leadership Strategic planning Stakeholder management Agile methodologies Communication Problem solving Process improvement Capacity planning Executive presentation Salesforce products Project management office (PMO) Team collaboration Risk mitigation

Physician Onboarding Specialist

IU Health

Hybrid (Lafayette, IN) Full-time Mid Level
Posted 3 days ago

About the role

IU Health is Indiana’s largest and most comprehensive healthcare system, partnering with the Indiana University School of Medicine to advance quality care and innovation. This role serves as the primary point of contact for physicians and advanced practice providers, managing their full HR onboarding lifecycle to ensure a seamless transition into the organization.

Skills

Onboarding Human Resources Provider Relations Data Management Compliance Microsoft Office Microsoft Teams Microsoft Word Microsoft PowerPoint Microsoft Excel Power BI SharePoint Relationship Building Project Coordination Healthcare Administration

Customer Success Supervisor

Echo Global Logistics

Hybrid (Roadtex - Greenfield IN, Indiana) Full-time Mid Level
Posted 1 week ago

About the role

Roadtex Transportation, now part of Echo Global Logistics, specializes in nationwide LTL transport of time and temperature-sensitive products. The Customer Success Supervisor leads a team to ensure operational efficiency, compliance, and high-quality customer service within this specialized logistics environment.

Skills

Team Leadership Performance Management Compliance Monitoring Staff Training Operational Efficiency Microsoft Office Communication Skills Logistics Management Customer Service Process Improvement Documentation Time Management Multi-tasking

Customer Success Manager

Global Payments Inc.

Hybrid (Jeffersonville, Indiana) Full-time Mid Level
Posted 2 weeks ago

About the role

Global Payments is a leading payment technology company empowering businesses with seamless commerce solutions. This role involves serving as the primary client contact for technical support, issue resolution, and driving product adoption within the payments industry.

Skills

Customer Success Technical Support Issue Resolution Root Cause Analysis Relationship Management Product Adoption Client Communication Stakeholder Management Project Coordination Documentation Business Analysis Payments Industry Knowledge

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