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CSM Jobs
Hybrid (New York - New York, Indiana) $221k - $426k/yr Full-time Senior Level 9 benefits + 1 perks
Posted 4 days ago

About the role

Salesforce is seeking a VP of Customer Success to define and execute a global strategy for driving customer adoption, retention, and value realization for high-value accounts. This executive role leads a team of senior directors and collaborates with cross-functional leadership to ensure data-driven decision-making and executive-level alignment.

Skills

Customer success Strategic leadership Executive communication Data analysis SaaS CRM Cloud computing Retention strategy Expansion revenue Stakeholder management Team leadership Change management Product adoption Business intelligence Cross-functional collaboration
Hybrid (Fort Wayne, IN) $40k - $52k/yr Full-time Mid Level 8 benefits + 4 perks
Posted 1 week ago

About the role

Sharetec develops core banking and lending software solutions for credit unions. The Customer Success Support Analyst serves as the primary point of contact for clients, diagnosing and resolving technical software issues while maintaining empathetic communication.

Skills

Customer service Technical support Troubleshooting Financial services Credit union software Problem-solving Communication Case tracking Analytical skills Software diagnostics Bilingual Banking operations Lending operations Ticketing systems
Hybrid (Indianapolis, Indiana) $122k - $218k/yr Full-time Senior Level 10 benefits + 3 perks
Posted 2 weeks ago

About the role

Wolters Kluwer seeks a Customer Success Associate Director to drive value realization and strategic partnerships for large health system customers. This senior role ensures clients maximize the value of the UpToDate portfolio through executive engagement, cross-functional collaboration, and measurable clinical and operational outcomes.

Skills

Customer success Account management Strategic planning Executive engagement Healthcare industry knowledge Value realization Portfolio adoption Cross-functional leadership Stakeholder management Data analysis Mentoring Communication skills Clinical workflow understanding Strategic partnership Problem solving
Hybrid (Indianapolis, Indiana) $98k - $172k/yr Full-time Senior Level 10 benefits + 2 perks
Posted 2 weeks ago

About the role

Wolters Kluwer seeks a Customer Success Manager to drive product adoption and advocacy for its UpToDate healthcare portfolio. The role involves building strategic engagement programs for clinical affinity groups and ensuring clinician voices influence product development.

Skills

Customer success Program management Strategic planning Stakeholder management Healthcare industry knowledge Clinical decision support Relationship building Data analysis Project management Communication skills Presentation skills Cross-functional collaboration Customer advocacy SaaS CRM
Cummins
Hybrid (Columbus, IN) $67k - $100k/yr Full-time Entry Level
Posted 2 weeks ago

About the role

Cummins seeks a Customer Engineer to serve as a technical liaison between OEMs and the company during new product development. This role focuses on integrating Cummins products into customer vehicles, ensuring quality standards, and resolving installation issues.

Skills

Component Integration Application Approval Failure Analysis Communicates Effectively Collaborates Problem Solving Systems Thinking Technical Specifications Product Development Installation Quality Assurance Root Cause Identification Validation Plans Mechanical Engineering Product Selection Design Reviews
Hybrid (Indiana - Indianapolis, Indiana) Full-time Mid Level 10 benefits + 1 perks
Posted 2 weeks ago

About the role

Salesforce is seeking an Onboarding Specialist to manage the post-sale customer welcome experience for Spiff products. The role focuses on ensuring rapid time-to-value and adoption by acting as a trusted advisor and delivering virtual engagements to help customers achieve their business objectives.

Skills

Salesforce Customer success Onboarding Consultative discovery Data modeling VLOOKUP Formula logic Business acumen Presentation skills Relationship building Technical aptitude Problem-solving Project management Data literacy AI tools Automation
Hybrid (Remote - Indiana, Indiana) Full-time Mid Level
Posted 4 weeks ago

About the role

Tempus AI is a technology company advancing precision medicine through AI and real-world evidence. The Clinical Account Coordinator performs on-site blood specimen collection and logistics support at client locations in Indiana, ensuring specimen integrity and patient care.

Skills

Phlebotomy Venipuncture Aseptic Technique Specimen Handling Epic EMR Customer Service Patient Coordination Logistics Management

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