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Hybrid (Indianapolis, Indiana) Full-time Mid Level 6 benefits + 1 perks
Posted 2 days ago

About the role

Selerix is a software company providing benefits administration and ACA reporting solutions to employers and carriers. The Client Success Manager role manages end-to-end client implementations for benefits enrollment and payroll integration, serving as the primary liaison for employer groups.

Skills

Project Management Account Management Client Relationship Management Customer Service Microsoft Office Time Management Written Communication Verbal Communication Stakeholder Management HIPAA Compliance
Scale Computing INC

Customer Success Coordinator

Scale Computing INC

Hybrid (Indianapolis, IN) Full-time Mid Level
Posted 3 days ago

About the role

Scale Computing is a leader in edge computing and network security solutions. The Customer Success Coordinator role focuses on managing the onboarding and implementation process for the Scale Computing Platform, serving as the primary point of contact to ensure seamless customer deployment and satisfaction.

Skills

Case Management Customer Onboarding Project Management CRM Tools Salesforce Google Office Cross-functional Collaboration Technical Communication Problem Solving Scheduling Workflow Coordination Stakeholder Management
Echo Global Logistics

Customer Success Account Coordinator

Echo Global Logistics

Hybrid (Roadtex - Greenfield IN, Indiana) Full-time Entry Level 6 benefits + 2 perks
Posted 6 days ago

About the role

Roadtex Transportation, now part of Echo Global Logistics, specializes in nationwide LTL and temperature-controlled transportation. The Account Coordinator role manages daily operations for transactional clients, ensuring timely pickups, deliveries, and issue resolution to maintain high customer satisfaction.

Skills

Customer Service Logistics Data Entry Problem Solving Microsoft Office Microsoft Outlook Microsoft Word Microsoft Excel Time Management Written Communication Verbal Communication Account Management
Hybrid (Indianapolis, Indiana) $65k - $85k/yr Full-time Mid Level 8 benefits + 4 perks
Posted 3 weeks ago

About the role

Dealerware is seeking a Customer Success Manager to drive customer adoption, satisfaction, and retention within the automotive industry. This role focuses on building strong relationships and ensuring customers maximize product utilization to achieve their business objectives.

Skills

Customer Success Management Account Management Onboarding Strategic Relationship Management Project Management Data Analysis Salesforce Jira Customer Retention Executive Business Reviews Cross-functional Collaboration Problem Solving Communication Interpersonal Skills Training Implementation
Hybrid (Illinois - Chicago, Indiana) $150k - $247k/yr Full-time Senior Level 9 benefits
Posted 4 weeks ago

About the role

Salesforce, a leader in AI CRM, is seeking a Senior Manager for Customer Success to drive business impact for complex clients. This role focuses on strategic partnership, ensuring customers maximize their Salesforce investment through adoption and technical health.

Skills

Customer Success Management Strategic Account Leadership Stakeholder Management ROI Analysis Program Management Risk Mitigation AI Governance Sales Cloud Service Cloud Executive Influence Business Value Integration Root Cause Analysis Cross-functional Collaboration Industry Expertise Mentorship Digital Workflow Design
Hybrid (Illinois - Chicago, Indiana) $123k - $202k/yr Full-time Mid Level 8 benefits + 2 perks
Posted 4 weeks ago

About the role

Salesforce, the #1 AI CRM, is seeking a Customer Success Manager to ensure high-value customers achieve significant return on investment with their platform. This role acts as a trusted advisor, guiding customers and addressing both technical and business concerns to drive success.

Skills

Customer Success Management Tableau Desktop Tableau Cloud Tableau Server Tableau Prep Data Visualization Strategic Advisory Stakeholder Management AI Literacy Prompt Engineering SaaS Platform Management Consulting C-level Communication Data Modeling KPI Tracking Risk Management
Hybrid (Virtual Office (Indiana), Indiana) $104k - $183k/yr Full-time Senior Level 7 benefits + 5 perks
Posted 4 weeks ago

About the role

Genesys is a leader in AI-powered experience orchestration, helping organizations enhance customer and employee interactions. This role involves managing strategic accounts, driving customer value, and fostering strong partnerships within a collaborative environment.

Skills

Customer Success Management Strategic Account Management Cross-functional Collaboration Stakeholder Management Business Acumen Executive Presentations CRM Systems Project Management Customer Experience (CX) Relationship Building Strategic Thinking Customer Health Monitoring

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