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Zonatherm Products, Inc

Customer Success Coordinator

Zonatherm Products, Inc

Hybrid (Buffalo Grove, IL) $45k - $55k/hr Full-time Entry Level
Posted 1 day ago

About the role

Zonatherm Products provides mission-critical power and cooling solutions for industries like data centers and hospitals. The Customer Success Coordinator serves as the primary liaison for pre- and post-sales order administration, ensuring accurate data entry and exceptional customer service.

Skills

Customer Service Order Administration CRM Management Data Entry Microsoft Office Microsoft Excel Professional Communication Attention To Detail Process Documentation Customer Onboarding Cross-functional Collaboration Account Management
Datadog

Enterprise Customer Success Manager - Chicago/Denver

Datadog

Hybrid (Chicago, Illinois) $101k - $135k/yr Full-time Mid Level 5 benefits + 3 perks
Posted 1 day ago

About the role

Datadog is a leading observability and security platform for the AI era. This role involves driving product attachment and maintaining strong relationships with strategic enterprise customers to ensure a positive experience and measurable business results.

Skills

Customer Success Management Account Management Relationship Management Strategic Planning Data Analysis Project Management Cross-functional Collaboration Executive Communication Observability SaaS B2B Tech QBR Leadership Customer Onboarding Value Narrative Development Stakeholder Engagement
Swiss Re

Senior Customer Success Manager, RDS Insurance

Swiss Re

Hybrid (Chicago, IL) $140k - $228k/yr Full-time Senior Level
Posted 2 days ago

About the role

Swiss Re's Risk Data Solutions team seeks a Senior Customer Success Manager to lead client adoption and growth of property and natural catastrophe risk analytics. The role bridges technical expertise with business strategy to help insurance and reinsurance clients navigate complex risk landscapes.

Skills

Customer Success Management Client Delivery Solutions Sales Property Underwriting Natural Catastrophe Risk Analytics Catastrophe Modelling Stakeholder Management Strategic Sales Net Revenue Retention Consultative Engagement Business Strategy Data-Driven Relationship Management
BEHAVIORALLY INC

Vice President, Customer Success

BEHAVIORALLY INC

Hybrid (Chicago, Illinois) $135k - $150k/yr Full-time Senior Level 2 benefits + 2 perks
Posted 2 days ago

About the role

Behaviorally is the global leader in digital shopper marketing, helping CPG and FMCG brands navigate retail uncertainty through behavioral science and data. This role involves leading a multi-million dollar client portfolio, driving revenue growth, and shaping corporate strategy.

Skills

Market Research Revenue Growth Team Leadership Mentoring Commercial Mindset Communication Storytelling Relationship Building Strategic Thinking Account Planning Revenue Forecasting Client Relationship Management
BEHAVIORALLY INC

Director, Customer Success

BEHAVIORALLY INC

Hybrid (Chicago, Illinois) $100k - $130k/yr Full-time Senior Level 1 benefits + 2 perks
Posted 2 days ago

About the role

Behaviorally is the global leader in digital shopper marketing, helping CPG and FMCG brands drive growth through behavioral science and data. The Director of Customer Success leads a team of insights professionals, managing high-value client relationships and driving commercial growth through strategic account planning and insight-driven narratives.

Skills

Client Relationship Management Market Research Customer Success Quantitative Research Qualitative Research AI-enabled Solutions Strategic Account Planning Revenue Forecasting Team Leadership Mentorship Presentation Skills Commercial Mindset Shopper Insights Narrative Storytelling Cross-functional Collaboration Portfolio Management
Jack Morton Worldwide

Account Coordinator

Jack Morton Worldwide

Hybrid (Addison, Illinois) Full-time Entry Level
Posted 2 days ago

About the role

Jack Morton Worldwide is a global experiential marketing agency seeking an Account Coordinator to support client accounts and project management. The role involves coordinating internal and external communications, managing project documentation, and assisting with sales presentations and billing to ensure high client satisfaction.

Skills

Project Management Client Communications Microsoft Word Microsoft Excel Microsoft PowerPoint Budgeting Account Management Proposal Writing Vendor Management Time Allocation Resource Allocation Multi-tasking Organization Detail Orientation Stakeholder Management Financial Forecasting
FourKites

Sr. Manager, Customer Success

FourKites

Hybrid (Chicago, Illinois) $145k - $175k/yr Full-time Senior Level 8 benefits + 8 perks
Posted 6 days ago

About the role

Join FourKites, a leader in AI-driven supply chain transformation, as a Sr. Manager, Customer Success. You will lead a team dedicated to providing best-in-class customer experiences and driving key metrics for global supply chains.

Skills

People Leadership Customer Success Management Account Planning Risk Mitigation Relationship Management Conflict Resolution Strategic Account Management Coaching And Mentoring Analytical Thinking Presentation Skills Negotiation Consensus Building
Workday

Customer Success Manager - Paradox

Workday

Hybrid (Chicago, Illinois) $90k - $160k/yr Full-time Senior Level 3 perks
Posted 6 days ago

About the role

Workday's Paradox team seeks a Client Success Manager to drive adoption and support for their AI-powered conversational recruiting platform. The role involves partnering with enterprise clients to manage onboarding, training, and ongoing support while resolving technical issues and managing renewals.

Skills

Customer Success Management Account Management Enterprise SaaS Implementation Strategic Account Planning Client Onboarding Product Training Troubleshooting Relationship Building Executive Communication Data Analysis Time Management Cross-functional Collaboration
NielsenIQ

Associate Client Manager - Customer Success

NielsenIQ

Hybrid (Rosemont, Illinois) $69k - $82k/yr Full-time Mid Level 9 benefits + 5 perks
Posted 6 days ago

About the role

NielsenIQ is the world's leading consumer intelligence company seeking an Associate Client Manager to deliver industry insights and analysis. This role involves helping clients make informed business decisions by translating complex data into actionable stories using proprietary tools.

Skills

Data Analysis CPG Industry Knowledge Category Management Market Research Microsoft Excel Microsoft PowerPoint Storytelling with Data Client Relationship Management Numerical Skills Coaching and Mentoring Analytical Outlining Data Visualization
seoClarity

Client Success Manager I (Chicago-based)

seoClarity

Hybrid (Chicago, Illinois) $60k - $60k/yr Full-time Mid Level 8 benefits + 4 perks
Posted 6 days ago

About the role

seoClarity is an enterprise SEO and AI search optimization platform helping global brands improve online visibility. This role manages a portfolio of enterprise customers to drive platform adoption, onboarding, and strategic business outcomes.

Skills

Client Success Management Account Management Enterprise SaaS Support Relationship Building Customer Onboarding Data Analysis SEO SEM Digital Marketing Website Analytics Content Strategy Customer Success Planning Executive Business Reviews CRM Management Strategic Planning Stakeholder Management
OneTrust

Senior Customer Success Manager

OneTrust

Hybrid (Chicago, Illinois) $104k - $139k/yr Full-time Senior Level 3 benefits + 3 perks
Posted 1 week ago

About the role

OneTrust is a leading platform for responsible data and AI governance, enabling innovation while ensuring trust. This role involves acting as a trusted advisor to strategic customers, ensuring their success and driving product adoption and retention within a portfolio of accounts.

Skills

Customer Relationship Management Strategic Advising Revenue Retention Account Management Cross-functional Collaboration Stakeholder Management SaaS Implementation Business Review Delivery ROI Communication Escalation Management Technical Aptitude Strategic Thinking Communication Skills Problem Solving Customer Adoption Enterprise Account Management
SAP

Solution Advisor Specialist - SAP Academy for Customer Success- Chicago (Hybrid)

SAP

Hybrid (Chicago, IL) Full-time Mid Level 1 benefits + 2 perks
Posted 1 week ago

About the role

SAP is a global leader in enterprise applications, helping organizations run end-to-end operations on a unified cloud ERP platform. This role within the SAP Academy for Customer Success offers a unique opportunity to develop customer-facing skills and contribute to digital transformation journeys.

Skills

Solution Advising Software Demonstrations Customer Discovery Business Process Analysis Design Thinking AI Fundamentals Business Acumen Complex Problem Solving Demand Generation Technical Sales Digital Transformation English Proficiency
Early Warning®

Sr. Customer Success Manager - Merchants

Early Warning®

Hybrid (Chicago, Illinois) $135k - $185k/yr Full-time Senior Level 13 benefits + 3 perks
Posted 1 week ago

About the role

Early Warning powers the U.S. financial system with solutions like Zelle® and Paze℠, partnering with institutions to increase financial access and protect transactions. This role focuses on managing strategic merchant partnerships to drive adoption, transaction volume, and overall relationship health.

Skills

Strategic Account Management Customer Success Relationship Management Consultative Selling Negotiation Financial Analysis Executive Stakeholder Management Payments Ecosystem Knowledge Salesforce Business Case Development Cross-functional Collaboration Portfolio Management Commercial Acumen Market Analysis Risk Management Strategic Planning
SAP

Customer Success Manager (CSM) - SAP Academy for Customer Success - Chicago (Hybrid)

SAP

Hybrid (Chicago, IL) $78k - $180k/yr Full-time Mid Level 1 benefits + 3 perks
Posted 1 week ago

About the role

SAP is a global leader in enterprise applications, helping organizations run end-to-end operations on a unified cloud ERP platform. This Customer Success Manager role is part of the SAP Academy for Customer Success, focusing on guiding customers through their business journey with SAP solutions.

Skills

Customer Success Management Business Transformation Account Management AI Fundamentals Business Acumen Project Management Problem Solving Stakeholder Engagement Emotional Intelligence Strategic Guidance Escalation Management Digital Transformation English Proficiency Cultural Awareness Creative Thinking Collaboration
Okta

Commercial Renewals Manager

Okta

Hybrid (Chicago, Illinois) $116k - $159k/yr Full-time Mid Level 7 benefits
Posted 1 week ago

About the role

Okta is the leader in Identity management, building a more secure world by providing a neutral, powerful, and extensible platform. The Commercial Renewals Manager will own the strategy and execution of subscription renewals for the US Corporate customer segment, driving commercial negotiations and collaborating across account teams.

Skills

SaaS Experience Negotiation Capability Cross-Functional Influence Tool Proficiency Communication Organization Resilience Emotional Intelligence
Baird & Warner

Account Coordinator - Residential Real Estate

Baird & Warner

Hybrid (Chicago, Illinois) $45k - $55k/yr Full-time Entry Level 8 benefits
Posted 1 week ago

About the role

Baird & Warner, a family-owned real estate services company, is seeking an Account Coordinator to provide administrative and project management support for marketing initiatives. This role is crucial in executing marketing plans for real estate agents, ensuring projects move efficiently from request to completion.

Skills

Project Management Administrative Support Customer Service Microsoft Word Microsoft Excel Canva Data Gathering Time Management Written Communication Verbal Communication Multitasking Google Business Profile Management
SAP

Account Executive - SAP Academy for Customer Success - Chicago (Hybrid)

SAP

Hybrid (Chicago, IL) $91k - $205k/yr Full-time Mid Level 4 perks
Posted 1 week ago

About the role

SAP is a global leader in enterprise applications and business AI, seeking an Account Executive for their Customer Success Academy. This role involves a 10-month immersive program focused on digital transformation and customer engagement, leading to a direct sales position.

Skills

Quota-Carrying Sales Lead Qualification Pipeline Management Value Proposition Articulation Business Acumen AI Fundamentals Project Management Emotional Intelligence Customer Relationship Building Digital Transformation Strategic Planning Stakeholder Engagement
Circadia Health

Customer Success Manager

Circadia Health

Hybrid (Chicago, Illinois) $120k - $180k/yr Full-time Mid Level 5 benefits + 1 perks
Posted 1 week ago

About the role

Circadia Health is a healthcare AI company transforming senior care operations by preventing avoidable hospitalizations. This role involves managing strategic partnerships with complex healthcare clients, embedding technology, and driving measurable outcomes.

Skills

Strategic Partnership Management Implementation Workflow Design Executive Engagement Data-Driven Advisory Renewal Strategy Churn Reduction Consultative Selling Account Management Healthcare Operations Predictive Analytics Client Advisory
Rewards Network

Client Success Manager (Hybrid)

Rewards Network

Hybrid (Chicago, Illinois) $71k - $80k/yr Full-time Mid Level 8 benefits + 2 perks
Posted 1 week ago

About the role

Rewards Network is a fintech company that helps restaurants grow through innovative financial and marketing services. The Client Success Manager will manage a portfolio of regional restaurant accounts, focusing on customer satisfaction, retention, and identifying upsell opportunities.

Skills

Client Relationship Management Account Management Churn Reduction Upselling Salesforce MS Excel MS Word MS PowerPoint MS Outlook Analytical Skills Problem Solving Written Communication Verbal Communication Organization Skills Customer Support
Labelmaster

Customer Success Coordinator

Labelmaster

Hybrid (Chicago, IL) $22 - $25/hr Full-time Senior Level 7 benefits + 1 perks
Posted 1 week ago

About the role

Labelmaster is seeking a Customer Success Coordinator to manage inbound customer orders and service requests, ensuring SLA deadlines are met. This role involves collaborating with internal teams to maintain accurate customer records and deliver an exceptional customer experience.

Skills

Customer Service Order Management CRM Systems ERP Systems Problem Solving Microsoft Excel Microsoft Word Communication Multitasking SLA Tracking Order Entry Customer Support

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