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Finastra

Customer Success Manager

Finastra

Hybrid (Atlanta, Georgia) Full-time Senior Level 8 benefits + 5 perks
Posted Today

About the role

Finastra, a global leader in financial services software, seeks a Customer Success Manager to drive adoption and retention for Retail Lending solutions. The role involves acting as a trusted advisor to stakeholders, managing the post-sale customer lifecycle, and identifying expansion opportunities within the financial services sector.

Skills

Customer Success Account Management SaaS Financial Services Lending Platforms Stakeholder Management Data Analysis Executive Presentation Risk Management Retention Strategy Product Adoption Customer Lifecycle Management Cross-functional Collaboration Digital Engagement CRM
EY

Client Technology - Customer Success Manager

EY

Hybrid (Atlanta, GA) $150k - $281k/yr Full-time Senior Level 5 benefits + 2 perks
Posted 1 day ago

About the role

EY's Client Technology team drives growth by integrating emerging technologies like AI and Data Analytics into business solutions. This role serves as the primary client advocate, ensuring successful adoption of tech-enabled solutions and acting as a trusted advisor to internal product and engineering teams.

Skills

Customer success Strategic consulting Stakeholder management Executive communication Technology adoption Data analytics Artificial intelligence Relationship management Product feedback Customer engagement Metrics tracking CSAT NPS Coaching Mentoring Business strategy
Amazon

Sr. Technical Account Manager, Sr. TAM

Amazon

Hybrid (Atlanta, Georgia) $153k - $239k/yr Full-time Senior Level 7 benefits + 2 perks
Posted 1 day ago

About the role

Amazon Web Services is seeking a Senior Technical Account Manager to serve as a technical leader and advocate for Fortune 500 enterprises. The role involves crafting cloud strategies to drive customer adoption and ensure operational excellence across AWS environments.

Skills

Cloud strategy Technical account management Distributed applications Operational excellence Risk management Customer advocacy Cloud maturity Technical leadership Compute Storage Database Big data AI/ML Networking Serverless Strategic planning
Outreach

Renewals Specialist

Outreach

Hybrid (Atlanta, Georgia) $45k - $50k/yr Full-time Mid Level 5 benefits + 3 perks
Posted 1 day ago

About the role

Outreach is an agentic AI platform for revenue teams. The Renewals Specialist manages customer renewal transactions, forecasts, and at-risk account save plans to drive retention and protect recurring revenue.

Skills

Renewal management Customer engagement SaaS Data analysis Salesforce Customer success Forecasting CRM hygiene Process improvement Account management Tableau Excel Google Sheets Project management Risk assessment Communication
Coreforce

Client Success Manager II

Coreforce

Hybrid (ATLANTA, GA) $78k - $100k/yr Full-time Senior Level 5 benefits + 4 perks
Posted 3 days ago

About the role

Coreforce partners with law enforcement and public-safety agencies to deliver mission-critical technology that enhances safety and operational effectiveness. The Client Success Manager II manages a portfolio of complex public-safety accounts, driving adoption, retention, and expansion through strategic engagement and cross-functional coordination.

Skills

Client Success Account Management SaaS Public-sector GovTech Public-safety Retention strategy Renewal planning Customer risk management CRM HubSpot Strategic account management Stakeholder engagement Data analysis Cross-functional leadership Communication
Amazon

Technical Account Manager, AWS Enterprise Support, Strategic Industries

Amazon

Hybrid (Atlanta, Georgia) $131k - $204k/yr Full-time Mid Level 7 benefits + 2 perks
Posted 4 days ago

About the role

Join AWS Enterprise Support as a Technical Account Manager to serve as the principal technical advisor for strategic customers. You will drive cloud adoption, optimize AWS environments, and provide strategic guidance to ensure operational health and resilience.

Skills

Cloud computing Technical account management Customer advocacy Strategic planning Troubleshooting Distributed systems Compute Storage Networking Databases Big data Security Application development Risk management Technical leadership AWS services
Artlogic

Interim Head of Customer Success

Artlogic

Hybrid (Atlanta, Georgia) Full-time Senior Level 7 benefits + 6 perks
Posted 4 days ago

About the role

Artlogic is a leading technology platform for the art world, empowering galleries and dealers with integrated tools for inventory, CRM, and sales. This interim role leads the Customer Success function through a 15-month transformation to improve retention, expansion, and operational maturity across the merged Artlogic and ArtCloud organizations.

Skills

Customer Success leadership SaaS Transformation management Team coaching Operational strategy Customer journey mapping KPI management Churn mitigation Cross-functional leadership Commercial mindset Data analysis Stakeholder management Change management Resource planning Customer retention Expansion strategy
Emory Healthcare

Onboarding Specialist, Lead

Emory Healthcare

Hybrid (Atlanta, GA) $29 - $35/hr Full-time Mid Level 4 benefits + 3 perks
Posted 5 days ago

About the role

Emory Healthcare seeks an Onboarding Specialist Lead to oversee daily onboarding operations, ensuring compliance, data accuracy, and process improvements. The role involves managing team workflows, handling escalations, and serving as a liaison between the onboarding team and key stakeholders.

Skills

Workflow management Process improvement Background checks Data integrity Form I-9 compliance Troubleshooting PeopleSoft ICIMS Time management Problem-solving Communication skills Microsoft Office ATS systems Team leadership
MPOWERHealth

Clinical Client Success Manager-GA

MPOWERHealth

Hybrid (Savannah, GA) Full-time Mid Level
Posted 5 days ago

About the role

MPOWERHealth empowers better patient outcomes through clinical excellence in surgical assist and intraoperative neuromonitoring. The Clinical Client Success Manager role focuses on managing client accounts, ensuring retention, and driving operational support for clinical services within the healthcare revenue cycle.

Skills

Account Management Client Success Healthcare Revenue Cycle Management Project Management Data Analysis Customer Engagement Conflict Resolution Salesforce Strategic Planning Cross-functional Leadership Communication Skills Problem Solving Relationship Management Operational Support Presentation Skills
Stibo Systems

Customer Success Manager

Stibo Systems

Hybrid (Atlanta, Georgia) Full-time Mid Level 5 perks
Posted 6 days ago

About the role

Stibo Systems is a global leader in multidomain master data management, helping enterprises unlock the value of their data through an AI-powered SaaS platform. The Customer Success Manager serves as a trusted advisor to enterprise clients, driving product adoption and ensuring long-term business value.

Skills

Customer Success Account Management Consulting SaaS Enterprise Software Stakeholder Management Project Management Data Analysis Strategic Planning Communication Presentation Skills Relationship Building Analytical Thinking Customer Lifecycle Management
Smarsh

Strategic Customer Success Manager, Enterprise (Financial Services)

Smarsh

Hybrid (Atlanta, Georgia) $160k - $175k/yr Full-time Senior Level
Posted 1 week ago

About the role

Smarsh is a fast-growing, Inc. 5000-listed company providing AI-enabled communications compliance and risk management solutions to regulated industries. The Strategic Customer Success Manager role focuses on managing the end-to-end lifecycle of top enterprise accounts, acting as a trusted consultant to Fortune 500 clients to drive adoption, retention, and growth.

Skills

Customer Success Strategic Account Planning Relationship Management Enterprise Software SaaS Financial Services Compliance Risk Management Salesforce Gainsight Jira Executive Communication Presentation Skills Technical Acumen Matrix Management Problem Solving
Emory Healthcare

Onboarding Specialist

Emory Healthcare

Hybrid (Atlanta, GA) $26 - $32/hr Full-time Mid Level 5 benefits + 3 perks
Posted 1 week ago

About the role

Emory Healthcare seeks an Onboarding Specialist to manage pre-employment requirements, including background checks and documentation verification, ensuring regulatory compliance and a smooth hiring experience for new candidates.

Skills

Onboarding Compliance Background checks Documentation verification Administrative support Data entry Reporting Customer service Communication Record maintenance Regulatory compliance Human resources systems
Axle Labs

Technical Account Manager, Mortgage

Axle Labs

Hybrid (Atlanta, Georgia) $150k - $180k/yr Full-time Senior Level 4 benefits + 5 perks
Posted 2 weeks ago

About the role

Axle is an AI-native insurance clearinghouse helping clients automate complex workflows and verify coverage instantly. As a Technical Account Manager for the Mortgage vertical, you will bridge technical solutions and customer success, leading onboarding, designing integrations, and influencing product enhancements.

Skills

Solutions engineering Sales engineering Customer success Technical account management Fintech RESTful APIs Cloud services SaaS architecture Mortgage lending Workflow design Figma API documentation Node.js JavaScript Loan origination systems Point of sale systems
SageNet

Customer Success Manager

SageNet

Hybrid (Marietta, GA) $55k - $65k/yr Full-time Entry Level
Posted 2 weeks ago

About the role

SageNet is a managed services provider specializing in connectivity, digital signage, and cybersecurity. This role serves as the primary point of contact for satellite services customers, managing the full lifecycle from onboarding and implementation to renewals and account growth.

Skills

Customer Success Account Management Relationship Building Communication Organizational Skills Salesforce Microsoft Office Project Coordination Contract Management Customer Service Problem Solving Technical Aptitude Attention To Detail Collaboration Client Services
ConstructConnect

Customer Success Manager (Mid-Market)

ConstructConnect

Hybrid (Atlanta, GA) Full-time Mid Level
Posted 2 weeks ago

About the role

ConstructConnect is a leading provider of construction information and technology solutions helping commercial construction firms simplify the preconstruction process. The Customer Success Manager drives product adoption, retention, and revenue growth by serving as a trusted advisor to mid-market contractor accounts.

Skills

Account Management Sales Customer Success Upselling Cross-selling Retention Technical Support Customer Engagement Relationship Management Lead Generation Contractor Workflows Product Demonstration Onboarding Conflict Resolution
JLL

Director, Customer Success Workplace Management Technology

JLL

Hybrid (Home Office - Texas - Dallas/Fort Worth Metro, Georgia) $130k - $180k/yr Full-time Senior Level 6 benefits + 1 perks
Posted 3 weeks ago

About the role

JLL seeks a Director to manage end-to-end success for its largest enterprise client relationship involving the Corrigo CMMS platform. This role drives strategic alignment between client operations and internal product, engineering, and support teams across global regions.

Skills

Customer success Account management Client services SaaS Contract management SLA management Salesforce Cross-functional leadership Facilities management CMMS Strategic planning Relationship management Data analysis Project management Business acumen Communication
Aderant

Associate Client Success Manager

Aderant

Hybrid (Aderant - Headquarters, Georgia) Full-time Senior Level
Posted 3 weeks ago

About the role

Aderant is a global leader in legal technology, helping law firms optimize their business operations through innovative software solutions. The Associate Client Success Manager role focuses on driving customer adoption, value realization, and retention within a collaborative, mission-driven team.

Skills

Customer Success Account Management SaaS Relationship Management Risk Management Data Analysis Salesforce Gainsight Totango Cross-functional Coordination Strategic Planning Client Advocacy Business Outcomes Communication Problem Solving

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