Skip to content

Search customer success jobs

CSM Jobs

Advisor, Account Coordinator

The Coca-Cola Company

Hybrid (US – REMOTE, Georgia) $64k - $77k/yr Full-time Mid Level 3 benefits + 1 perks
Posted 1 day ago

About the role

The Coca-Cola Company is seeking an Advisor, Account Coordinator to manage beverage equipment installations and service requests for Foodservice customers. This role ensures operational excellence by coordinating with internal teams and suppliers to deliver timely, high-quality service.

Skills

Customer account coordination Equipment installation scheduling Technical troubleshooting SAP Microsoft Office Suite Order management Supply chain coordination Relationship building Problem solving Time management Communication Logistics Vendor management Data analysis Project planning

Cloud Technical Account Manager, ES - NAMER - US-SMB

Amazon

Hybrid (Atlanta, Georgia) $131k - $177k/yr Full-time Mid Level 7 benefits + 3 perks
Posted 1 week ago

About the role

Join AWS Enterprise Support as a Technical Account Manager to act as a principal technical advisor for customers. You will drive AWS adoption, provide strategic guidance, and collaborate with engineering teams to ensure operational health and resilience of customer environments.

Skills

Cloud computing Technical account management Customer advocacy Strategic technical guidance Troubleshooting AWS services Compute Storage Networking Databases DevOps Big data Security Application development Risk management Distributed systems

Customer Success Manager

SageNet

Hybrid (Marietta, GA) $55k - $65k/yr Full-time Entry Level 1 perks
Posted 1 week ago

About the role

SageNet is a managed services provider specializing in connectivity, digital signage, and cybersecurity. The Customer Success Manager serves as the primary contact for satellite services customers, managing the full lifecycle from onboarding and implementation to renewals and account growth.

Skills

Customer Success Account Management Relationship Building Sales Support Project Coordination Communication Organizational Skills Salesforce Microsoft Office Contract Management Problem Solving Customer Service Technical Aptitude Time Management Collaboration

Customer Success Consultant

TriNet

Hybrid (Dunwoody, GA) $25 - $42/hr Full-time Mid Level 9 benefits + 3 perks
Posted 1 week ago

About the role

TriNet is a leading HR solutions provider for small to midsize businesses. The Customer Success Consultant serves as the primary contact for an assigned client portfolio, providing personalized support for payroll, HR, and benefit administration to ensure client retention and satisfaction.

Skills

Payroll processing Customer service Relationship management HR administration Benefit administration Payroll tax Platform support Reporting Problem-solving Communication skills Microsoft Office CRM HRIS API functionality Compliance management Time management

Customer Success Manager

PROTOMIQ LLC

Hybrid (Atlanta, GA) $65k - $75k/yr Full-time Mid Level 1 benefits + 1 perks
Posted 1 week ago

About the role

Protomiq is an automotive SaaS company helping dealerships convert online shoppers into buyers. The Customer Success Manager acts as a trusted partner to dealers, focusing on retention, strategy development, and proving ROI through data-driven performance reviews and account management.

Skills

Customer success management Automotive software SaaS CRM Strategic planning Relationship management Data-driven decision-making Performance reviews Communication Problem-solving Account management Digital retail Salesforce Google Analytics Digital marketing AI automation

Client Success Manager

Intelligent Audit

Hybrid (Alpharetta, Georgia) $60k - $79k/yr Full-time Mid Level 1 perks
Posted 1 week ago

About the role

Intelligent Audit is a freight audit and business analytics technology company helping customers optimize transportation spend and supply chain performance. The Client Success Manager role focuses on managing customer satisfaction, growth, and operational insights for tiered accounts.

Skills

Client Success Data Analysis Freight Audit Logistics Microsoft Excel V Look-ups Pivot Tables Communication Skills Problem-solving Customer Relationship Management Project Management Reporting KPI Monitoring Technical Aptitude Business Analytics Financial Analysis

Director, Customer Success

Zeta Global

Hybrid (Atlanta, Georgia) $130k - $150k/yr Full-time Senior Level 4 benefits + 6 perks
Posted 2 weeks ago

About the role

Zeta Global is an AI-powered marketing cloud helping enterprise brands acquire and retain customers through its Zeta Marketing Platform. The Director of Customer Success leads a portfolio of cross-vertical clients, owning P&L, driving revenue growth, and mentoring the account team to ensure contractual obligations and client satisfaction are met.

Skills

Account Management Customer Success Marketing Technology Advertising Technology Customer Data Platform P&L Management Strategic Consulting Team Leadership Revenue Growth Client Relationship Management Contract Compliance Business Planning Presentation Skills Technical Acumen Mentoring Account Planning

Account Coordinator I Employee Benefits

CBIZ

Hybrid (Atlanta, GA) $20 - $25/hr Full-time Entry Level 1 perks
Posted 2 weeks ago

About the role

CBIZ is a leading professional services advisor to middle-market businesses, offering expertise in accounting, tax, advisory, benefits, insurance, and technology. The Account Coordinator role provides administrative support for client accounts and assists in preparing employee benefits communications within a collaborative team environment.

Skills

Client Relationship Management Administrative Support Data Management Communication Microsoft Office Suite Multitasking Organizational Skills Teamwork Insurance Industry Knowledge Documentation

Onboarding Specialist (ETS) | Temporary

Emory Healthcare

Hybrid (Atlanta, GA) $26 - $34/hr Temporary Mid Level 1 perks
Posted 3 weeks ago

About the role

Emory Healthcare seeks an Onboarding Specialist to manage pre-employment requirements and ensure regulatory compliance for new hires. The role involves coordinating background checks, maintaining accurate records, and serving as a liaison between candidates and hiring leaders to support a smooth hiring experience.

Skills

Onboarding Background checks Compliance Human resources Administrative support Data entry Record keeping Customer service Communication Reporting Documentation verification Recruitment support

Workspace Customer Engineer I, New Business, Google Cloud

Google

Hybrid (Atlanta, GA) $104k - $150k/yr Full-time Mid Level 3 benefits + 3 perks
Posted 3 weeks ago

About the role

Google Cloud is seeking a Workspace Customer Engineer to partner with sales teams in architecting and implementing Google Workspace and Gemini Enterprise solutions. This role focuses on driving technical wins, resolving customer blockers, and educating stakeholders on agentic AI capabilities to facilitate digital transformation.

Skills

Cloud Architecture Google Workspace Gemini Enterprise Agentic AI Systems Design Technical Sales Customer Workshops Cloud Engineering Virtualization Containerization Productivity Software Identity Management Endpoint Management Debugging Prototyping Stakeholder Management

Senior Client Success Manager

Origami Risk LLC

Hybrid (Atlanta, GA) Full-time Senior Level 8 benefits + 4 perks
Posted 1 day ago

About the role

Origami Risk provides integrated SaaS solutions for risk, compliance, and safety management. The Senior Client Success Manager ensures client adoption, satisfaction, and retention by acting as a strategic partner and orchestrating cross-functional teams to deliver measurable business outcomes.

Skills

Client success management Account management Strategic partnership SaaS Risk management Data analysis Cross-functional collaboration Stakeholder management Project management Business reviews Customer retention Technical aptitude Communication Problem solving Change management Mentorship

Senior Digital Success Manager

Upswell Marketing

Hybrid (Marietta, GA) Full-time Senior Level 3 benefits + 1 perks
Posted 2 days ago

About the role

UpSwell is a fast-growing marketing agency helping businesses grow through innovative direct mail and digital marketing solutions. The Senior Digital Success Manager will own digital strategy and client relationships for a portfolio of accounts, driving growth through performance marketing.

Skills

Digital marketing strategy Paid search Paid social Local search Organic search Campaign performance analysis Client relationship management Data analysis Google Ads Meta Ads Manager Conversion tracking Strategic planning Project management Performance marketing Marketing analytics Communication

Customer Success Operations Manager

Wattch

Hybrid (Atlanta, GA) Full-time Senior Level 2 benefits + 2 perks
Posted 1 week ago

About the role

Wattch enables observability and control for renewable energy systems. The Customer Success Operations Manager builds the operational engine for the CS team, focusing on scaling customer experience, automation, and data-driven insights to support solar and storage customers.

Skills

Customer Success Operations SaaS Workflow Automation Data Analysis HubSpot Customer Journey Mapping Project Management Technical Documentation NPS CSAT Product Feedback Userpilot BI Tools Stakeholder Management Strategic Planning

Customer Success Specialist

Safe-Guard Products International LLC

Hybrid (Atlanta, Georgia) Full-time Mid Level 8 benefits + 3 perks
Posted 1 week ago

About the role

Safe-Guard Products International is a leading provider of protection products for the automotive, RV, and marine industries. The Customer Success Specialist serves as the primary liaison for major dealership partners, managing programs, resolving escalated issues, and supporting new product launches.

Skills

Account management Client relations Product management Change management Problem solving Microsoft Office Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook Communication skills Time management Organizational skills Critical thinking Data analysis

Senior Customer Success Manager, Corporate Lending

Finastra

Hybrid (Atlanta, Georgia) Full-time Senior Level 6 benefits + 4 perks
Posted 1 week ago

About the role

Finastra, a global leader in financial services software, seeks a Senior Customer Success Manager to drive adoption, retention, and value realization for its Corporate Lending portfolio. This role involves managing strategic customer engagements, leading platform transformations, and collaborating with internal teams to ensure customer success and expansion.

Skills

Customer Success Strategy Customer Portfolio Management Customer Adoption Retention Management Renewal Forecasting Customer Health Analytics Executive Stakeholder Management Escalation Management SaaS Transformation Cloud Migration Change Management Corporate Lending Cross-Functional Collaboration Value Realization Upselling and Cross-Selling People Leadership

Customer Success Manager

PowerPlan, Inc

Hybrid (Atlanta, GA) Senior Level
Posted 1 week ago

About the role

PowerPlan is a leading provider of AI-powered tax and accounting software for asset-intensive industries. As a Customer Success Manager, you will manage a portfolio of energy and utility customers, driving renewals, expansion, and long-term value realization through trusted advisory relationships.

Skills

Customer Success Account Management SaaS Enterprise Software Salesforce Planhat Gainsight Relationship Management Renewal Management Data Analysis Strategic Thinking Problem Solving Presentation Skills Business Reviews Forecasting Cross-functional Collaboration

SIS Account Coordinator- Retail

Shaw

Hybrid (Dalton, Georgia) Full-time Mid Level 1 perks
Posted 1 week ago

About the role

Shaw Commercial, a global leader in commercial flooring and part of Berkshire Hathaway, seeks an SIS Account Coordinator to manage retail flooring projects from conception to completion. This role supports Account Managers by coordinating proposals, orders, invoicing, and customer service to ensure accurate project execution and high satisfaction levels.

Skills

Project coordination Account administration Order management Customer support Proposal development Invoicing Data entry Problem-solving Time management Communication Microsoft Office Inventory management Logistics Financial reporting Relationship management

Customer Success Manager

Poka EN

Hybrid (Atlanta, Georgia) Full-time Mid Level 8 benefits + 8 perks
Posted 1 week ago

About the role

Poka is an industrial AI platform helping manufacturing teams capture knowledge and improve frontline performance. This role manages a portfolio of manufacturing accounts, driving adoption and ROI by guiding plant personnel in continuous improvement and maintenance initiatives.

Skills

Customer Success Manufacturing Lean CI TPM SaaS Operational KPIs OEE Data Analysis Stakeholder Management Project Management Training AI Tools Communication Problem Solving

SIS Account Coordinator- Retail

Shaw Industries

Hybrid (Dalton, Georgia) Full-time Mid Level 1 perks
Posted 2 weeks ago

About the role

Shaw Industries, a global leader in commercial flooring, seeks an SIS Account Coordinator to support large retail accounts. The role manages flooring projects from proposal through invoicing, ensuring accurate order processing and high-quality customer service.

Skills

Project coordination Account administration Order management Customer support Proposal development Invoicing Reporting Data entry Inventory management Problem-solving Time management Communication Microsoft Office Logistics Operational support

Onboarding Specialist (ETS) | Temporary

Emory University

Hybrid (Atlanta, GA) Temporary Mid Level 1 perks
Posted 3 weeks ago

About the role

Emory University seeks an Onboarding Specialist to manage pre-employment requirements and ensure regulatory compliance for new hires. The role involves coordinating background checks, maintaining accurate records, and serving as a liaison between candidates and hiring leaders to support a smooth hiring experience.

Skills

Onboarding Compliance Background checks Administrative support Data entry Record keeping Customer service Communication Reporting Human resources Recruitment Documentation management Regulatory compliance Scheduling

Finding more jobs…