Skip to content
CSM Jobs
Fetcherr

Client Success Manager

Fetcherr

Hybrid (Atlanta, GA) Full-time Senior Level 2 perks
Posted 1 day ago

About the role

Fetcherr builds responsible AI that transforms market complexity into measurable profit growth through its proprietary Market Model. The Client Success Manager role manages strategic relationships with key enterprise customers to ensure satisfaction, drive product adoption, and support commercial renewals.

Skills

Relationship Management Account Management Strategic Partnerships Client Satisfaction Commercial Performance Data Analysis Cross-selling Contract Renewal Stakeholder Management Product Adoption Strategic Planning Communication Skills
Swiss Re

Senior Customer Success Manager, RDS Insurance

Swiss Re

Hybrid (Alpharetta, GA) $140k - $228k/yr Full-time Senior Level
Posted 2 days ago

About the role

Swiss Re's Risk Data Solutions team seeks a Senior Customer Success Manager to lead client adoption and growth of property and natural catastrophe risk analytics. The role bridges technical expertise with business strategy to help insurance and reinsurance clients navigate complex risk landscapes.

Skills

Customer Success Management Client Delivery Solutions Sales Property Underwriting Natural Catastrophe Risk Analytics Catastrophe Modelling Stakeholder Management Strategic Sales Net Revenue Retention Consultative Engagement Business Strategy Data-Driven Relationship Management
Centersquare

Customer Success Manager

Centersquare

Hybrid (LITHIA SPRINGS, GA) Full-time Senior Level
Posted 2 days ago

About the role

Centersquare is seeking a Customer Success Manager to manage client relationships and ensure value realization from data center and security offerings. The role involves acting as a liaison between customers and product management to drive satisfaction, retention, and growth.

Skills

Customer Relationship Management Account Management Issue Resolution Escalation Management Strategic Account Growth Data Center Colocation Managed Hosting Information Security Executive Communication Success Planning Product Adoption Customer Retention
Evident ID

Customer Success Manager

Evident ID

Hybrid (Atlanta, Georgia) Full-time Senior Level 6 benefits + 3 perks
Posted 3 days ago

About the role

Evident is a VC-backed technology startup in Atlanta that automates third-party risk management and insurance certificate verification. The Customer Success Manager serves as the primary point of contact for assigned accounts, driving product adoption, retention, and value realization through onboarding, business reviews, and renewal management.

Skills

Account Management Customer Onboarding Churn Mitigation Solution Design Renewal Management Cross-Functional Collaboration CRM Management Executive Communication Project Management Customer Engagement SaaS Implementation Data Analysis
QGenda

Associate Customer Success Manager

QGenda

Hybrid (Atlanta, Georgia) Full-time Entry Level 6 benefits + 4 perks
Posted 3 days ago

About the role

QGenda is a healthcare workforce management software company seeking an Associate Customer Success Manager to drive customer adoption, retention, and revenue expansion. The role involves building relationships with executive stakeholders and executing programs to maximize business value from QGenda's unified platform.

Skills

Customer Relationship Management Account Management Strategic Thinking Cross-functional Collaboration Customer Adoption Retention Management Business Review Delivery Stakeholder Management Customer Success Platforms Healthcare IT Ecosystem
Procare Solutions

Director, Customer Success

Procare Solutions

Hybrid (Atlanta, Georgia) $120k - $135k/yr Full-time Senior Level 13 benefits + 5 perks
Posted 1 week ago

About the role

Procare Solutions empowers early childhood educators with management solutions to automate processes and enhance care. This role leads a team of Customer Success and Technical Account Managers, focusing on ensuring large customers achieve optimal value from Procare's offerings.

Skills

Customer Success Management Team Leadership Strategic Planning Churn Mitigation KPI Monitoring Quarterly Business Reviews AI Implementation Account Health Monitoring Value Realization Cross-functional Collaboration SaaS Product Expertise Customer Relationship Management Data-Driven Decision Making Coaching and Mentorship Revenue Growth Strategy Voice of Customer
SAP

Solution Advisor Specialist - SAP Academy for Customer Success- Atlanta (Hybrid)

SAP

Hybrid (Atlanta, GA) Full-time Mid Level 2 benefits + 2 perks
Posted 1 week ago

About the role

SAP is a global leader in enterprise applications, helping organizations run end-to-end operations on a unified cloud ERP platform. This role is part of the SAP Academy for Customer Success, focusing on identifying business challenges and delivering solutions through software demonstrations and customer engagement.

Skills

Solution Advising Software Demonstrations Customer Discovery Design Thinking Business Process Analysis AI Fundamentals Problem Solving Business Acumen Demand Generation Technical Sales Digital Transformation English Proficiency
SAP

Customer Success Manager (CSM) - SAP Academy for Customer Success - Atlanta (Hybrid)

SAP

Hybrid (Atlanta, GA) $78k - $180k/yr Full-time Mid Level 1 benefits + 3 perks
Posted 1 week ago

About the role

SAP is a global leader in enterprise applications, helping organizations run end-to-end operations on a unified cloud ERP platform. This role is part of the SAP Academy for Customer Success, focusing on guiding customers through their business journey with SAP solutions to increase satisfaction, retention, and renewals.

Skills

Customer Success Management Business Transformation Account Management AI Fundamentals Business Acumen Project Management Problem Solving Stakeholder Engagement Emotional Intelligence Strategic Guidance Escalation Management Digital Transformation Cloud Solutions Customer Retention Value Realization Cross-functional Collaboration
Axon

Sr Technical Account Manager, Enterprise

Axon

Hybrid (Atlanta, Georgia) Full-time Senior Level 5 benefits + 3 perks
Posted 1 week ago

About the role

Axon is on a mission to Protect Life, developing an ecosystem of devices and cloud software for public safety. As a Sr Technical Account Manager, you will own the strategic relationship with key enterprise customers, providing technical expertise and driving product adoption to help them achieve their operational goals.

Skills

Technical Account Management Project Management SaaS Cloud Solutions Virtualization Storage Routing And Switching Wi-Fi Telecommunications Internet Technologies Analytical Problem Solving Strategic Planning Interpersonal Communication Technical Documentation Customer Relationship Management Tier-2 Technical Support
Cognosos Inc

Director of Customer Success – Logistics Vertical

Cognosos Inc

Hybrid (Atlanta, GA) Full-time Senior Level 6 benefits + 3 perks
Posted 1 week ago

About the role

Cognosos is a leader in real-time asset tracking intelligence solutions, seeking a Director of Customer Success to lead their high-growth Logistics vertical. This pivotal role involves acting as a business partner to executive leadership and the direct leader of the Enterprise CSM team, ensuring customer ROI and product alignment.

Skills

Customer Success Management Strategic Leadership Revenue Growth Account Management Enterprise B2B SaaS IoT Supply Chain Management Net Revenue Retention Executive Business Reviews Cross-functional Orchestration Commercial Strategy Technical Deployment Management Mentoring Contract Negotiation ROI Analysis Stakeholder Management
SAP

Account Executive - SAP Academy for Customer Success - Atlanta (Hybrid)

SAP

Hybrid (Atlanta, GA) $91k - $205k/yr Full-time Mid Level 1 benefits + 2 perks
Posted 1 week ago

About the role

SAP is a global leader in enterprise applications and business AI, helping organizations run end-to-end operations on a unified cloud ERP platform. This role involves completing a 10-month learn-apply program to master digital transformation and solution adoption, transitioning into a customer-facing sales role to drive value and foster account expansion.

Skills

Quota-Carrying Sales Lead Qualification Pipeline Management Value Proposition Articulation Business Acumen AI Fundamentals Project Management Emotional Intelligence Customer Relationship Building Digital Transformation Strategic Planning Stakeholder Engagement
MongoDB

Senior Customer Success Manager

MongoDB

Hybrid (Atlanta, Georgia) $97k - $190k/yr Full-time Senior Level 10 benefits
Posted 1 week ago

About the role

MongoDB empowers innovators with its developer data platform, enabling organizations to build, scale, and run modern applications. As a Senior Customer Success Manager, you will maximize customer lifetime value and success for enterprise accounts, acting as a strategic connector to achieve high-stakes business goals.

Skills

Customer Success Management Account Strategy Technical Advisory Revenue Realization Stakeholder Management Risk Mitigation Portfolio Management AI Fluency Cross-functional Collaboration Customer Advocacy Business Review Execution Enterprise Account Management
Finastra

Customer Success Director

Finastra

Hybrid (Atlanta, Georgia) Full-time Senior Level 5 benefits + 3 perks
Posted 1 week ago

About the role

Finastra is a global leader in financial services software, shaping the future of the industry. This role is responsible for executing customer success strategies across a defined portfolio within the Corporate Lending business, driving adoption, retention, and renewal readiness.

Skills

Customer Success Strategy Portfolio Management Retention Management Renewal Readiness Enterprise SaaS Financial Services Corporate Lending Change Management Stakeholder Alignment Executive Business Reviews Churn Mitigation SaaS Transformation Cloud Migration Account Management People Leadership Value Realization
QGenda

Customer Success Manager

QGenda

Hybrid (Atlanta, Georgia) Full-time Mid Level 6 benefits + 5 perks
Posted 1 week ago

About the role

QGenda is redefining healthcare workforce management with a unified software platform. As a Customer Success Manager, you will empower healthcare clients to maximize the value of QGenda, driving adoption, retention, and expansion through strong relationships and strategic guidance.

Skills

Customer Relationship Management Account Management Strategic Thinking Cross-functional Collaboration Customer Retention Revenue Expansion Business Review Delivery Stakeholder Management Customer Adoption Escalation Management Data Analysis Customer Success Strategy
DIGITAL ENVOY

Associate Client Success Manager

DIGITAL ENVOY

Hybrid (Peachtree Corners, GA) Full-time Mid Level 5 benefits + 1 perks
Posted 2 weeks ago

About the role

Digital Envoy, a leader in IP geolocation and VPN intelligence for over 25 years, is seeking an Associate Client Success Manager to drive customer retention and adoption. This role involves managing a portfolio of small to mid-sized accounts, acting as the primary point of contact, and identifying growth opportunities within the customer lifecycle.

Skills

Customer Success Management Account Management Client Relationship Building Customer Onboarding Renewal Management Customer Retention Salesforce Gainsight B2B SaaS Cross-functional Collaboration Time Management Presentation Skills
Euna Solutions

Senior Customer Success Manager (Procurement)

Euna Solutions

Hybrid (Atlanta, Georgia) Full-time Senior Level 2 benefits + 4 perks
Posted 2 weeks ago

About the role

Euna Solutions is a leading provider of cloud-based software for public sector organizations, aiming to streamline operations and enhance transparency. This role involves leading strategic relationships with B2B SaaS customers in the public sector to ensure they achieve desired outcomes and maximize product value.

Skills

Customer Success Management B2B SaaS Public Sector Expertise Technical Software Demonstrations Project Management Salesforce Consultative Selling Customer Relationship Management Contract Negotiation Data Analysis Software Training Stakeholder Management Public Sector Finance Upselling Cross-selling Customer Retention
monday.com

Customer Success Manager, Mid-Market

monday.com

Hybrid (Atlanta, Georgia) $95k - $115k/yr Full-time Mid Level 6 benefits + 3 perks
Posted 3 weeks ago

About the role

monday.com is seeking a Customer Success Manager to act as a trusted advisor, driving product adoption and empowering teams to achieve their goals. This role focuses on leveraging the AI work platform to automate workflows and drive business transformation for mid-market clients.

Skills

B2B SaaS Customer Success Technical Account Management Implementation Consulting API Knowledge Integration Troubleshooting Generative AI Consulting Change Management Executive Presence Data Analysis Business Process Mapping Strategic Architecture Digital Transformation
monday.com

Customer Success Manager, Enterprise

monday.com

Hybrid (Atlanta, Georgia) $95k - $115k/yr Full-time Mid Level 3 perks
Posted 3 weeks ago

About the role

monday.com is seeking a Customer Success Manager, Enterprise to act as a trusted advisor for clients, driving product adoption and empowering teams to achieve their goals. This role focuses on leveraging the monday.com AI platform to automate workflows and drive business transformation for enterprise clients.

Skills

B2B SaaS Customer Success Technical Account Management Implementation Consulting API Knowledge Integration Troubleshooting Generative AI Change Management Executive Presence Data Analysis Business Process Mapping Strategic Consulting Digital Transformation
V

Customer Success Renewals Manager

Veeam Software

Hybrid (Alpharetta, Georgia) $151k - $281k/yr Full-time Mid Level 6 benefits + 2 perks
Posted 4 weeks ago

About the role

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. As an Inside Sales Representative, you will drive growth by identifying new business opportunities, collaborating with partners, and exceeding sales targets.

Skills

B2B Sales Channel Sales Pipeline Management Salesforce.com Product Demonstrations Market Penetration Customer Engagement Virtualization Industry Knowledge MS Office Written Communication Verbal Communication Business Research Outbound Prospecting Forecasting Relationship Building Strategic Targeting
Buildots

*Construction Customer Success Manager

Buildots

Hybrid (Atlanta, Georgia) Full-time Senior Level 7 benefits + 3 perks
Posted 4 weeks ago

About the role

Buildots is a leading construction intelligence platform using AI to provide insights for operational excellence. This role focuses on implementing and ensuring successful adoption of the platform for construction projects, acting as a key liaison between customers and internal teams.

Skills

Customer Success Management Construction Project Management Change Management Stakeholder Management Onboarding Product Adoption Strategic Advisory User Training Communication Skills Data Analysis Networking Project Implementation

That's every match

Try a broader role, a different location, or another work type to see more.

Browse all jobs