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CSM Jobs
Elevance Health

Pharmacy Tech I- Script Renewal Specialist - BioPlus Specialty Pharmacy

Elevance Health

Hybrid (Lake Mary, Florida) Full-time Entry Level 9 benefits + 4 perks
Posted 2 days ago

About the role

BioPlus Specialty Pharmacy, part of Elevance Health, seeks a Pharmacy Technician to manage script renewals and adjudication troubleshooting. The role focuses on interpreting prescriptions, educating members on benefits, and resolving grievances to support patient care journeys.

Skills

Prescription data entry Adjudication troubleshooting ICD-10 coding Member education Grievance resolution Appeals processing Formulary knowledge Prescription benefits Specialty pharmacy Call center operations REMS Oncology pharmacy
HSP Group

Customer Success Associate 1

HSP Group

Hybrid (Tampa, Florida) Full-time Entry Level 1 perks
Posted 3 days ago

About the role

HSP Group is a global expansion services provider helping companies navigate international operations through legal, HR, payroll, and compliance solutions. The Customer Success Associate role serves as a primary client contact, managing relationships, conducting service reviews, and ensuring accurate reporting to support client growth and satisfaction.

Skills

Customer Success Salesforce Project Management Communication Data Reporting Relationship Management Problem Solving Time Management Detail-oriented Analytical Skills Professional Services Collaboration Adaptability Assertiveness Customer Service
Tampa General Hospital

Onboarding Specialist - People & Talent Shared Services

Tampa General Hospital

Hybrid (Tampa, Florida) Full-time Mid Level 1 perks
Posted 3 days ago

About the role

Tampa General Hospital, a leading nonprofit academic health system in Florida, is seeking an Onboarding Specialist to coordinate the end-to-end new hire experience. This role ensures compliance, documentation accuracy, and a welcoming transition for candidates from offer acceptance through day one orientation.

Skills

Onboarding Talent Acquisition HR Operations Data Accuracy Customer Service Regulatory Compliance Case Management Process Coordination Critical Thinking Documentation Communication Problem-solving Time Management Microsoft Office HRIS Background Checks
Centella

Customer Success Manager

Centella

Hybrid (Miami, FL) Mid Level 7 benefits + 3 perks
Posted 1 week ago

About the role

Centella, a trusted healthcare technology provider, seeks a Customer Success Manager to drive strategic relationships and ensure optimal performance of medical equipment and services for key health system accounts in South Florida.

Skills

Portfolio Management Relationship Management Asset Management Implementation Management Project Management Leadership Strategic Planning Communication Problem-solving Data Management Customer Success Healthcare Technology Negotiation Forecasting Logistics Budgeting
Travelpro Products, Inc.

Customer Account Coordinator

Travelpro Products, Inc.

Hybrid (BOCA RATON, FL) Full-time Mid Level 6 benefits + 2 perks
Posted 1 week ago

About the role

Travelpro is evolving from a legacy luggage brand into a modern mobility company. The Customer Account Coordinator supports global order management and customer experience across the US, Europe, and Canada.

Skills

Order management Logistics Customer service ERP systems EDI platforms WMS systems Microsoft Office Excel Operational reporting Supply chain coordination Cross-functional collaboration Analytical skills Detail-oriented Problem solving Communication
Vector Solutions

Customer Success Manager- Commercial

Vector Solutions

Hybrid (Tampa, FL) $50k - $65k/yr Full-time Mid Level 7 benefits + 5 perks
Posted 1 week ago

About the role

Vector Solutions is an AI-enabled performance platform provider focused on safety, compliance, and workforce operations for public, educational, and commercial sectors. The Customer Success Manager role involves managing a book of business to drive platform adoption, retention, and customer satisfaction through proactive relationship management and strategic advising.

Skills

Customer success management Relationship management Retention strategies Salesforce Microsoft Office Presentation skills Communication Problem solving Time management Project management Customer engagement Webinar hosting Data analysis Strategic advising Technical troubleshooting
Amadeus

Customer Success Manager

Amadeus

Hybrid (Maitland, Florida) Full-time Mid Level 3 perks
Posted 1 week ago

About the role

Amadeus is a global travel technology company powering the travel and hospitality ecosystem. The Customer Success Manager role focuses on managing a portfolio of small and medium customers to ensure they derive maximum value from Amadeus solutions, driving product adoption, securing renewals, and identifying expansion opportunities.

Skills

Customer Success Account Management Revenue Management Sales Upselling Cross-selling Relationship Management Data Analysis Problem-solving Presentation Skills Business Acumen Hospitality Industry Knowledge SaaS Salesforce Microsoft Office
Sauce

Customer Success Manager

Sauce

Hybrid (Miami, Florida) Full-time Mid Level 5 benefits + 1 perks
Posted 2 weeks ago

About the role

Sauce is a restaurant technology platform providing commission-free delivery and pickup solutions to help local restaurants grow. The Customer Success Manager role focuses on managing restaurant accounts to drive order growth, retention, and upsell opportunities while ensuring a world-class customer experience.

Skills

Account management Customer success Restaurant operations Sales Relationship building Data analysis Problem solving Communication Listening skills CRM Salesforce Hubspot Product knowledge Upselling Retention KPI tracking
Iru

Customer Success Operations Manager

Iru

Hybrid (Miami, Florida) Full-time Mid Level 9 benefits + 6 perks
Posted 2 weeks ago

About the role

Iru is an AI-powered security and IT platform helping fast-growing companies secure users and devices. The Customer Success Operations Manager will own operational processes for the CSM team, including renewal forecasting, health scoring, and data integrity, to drive net revenue retention.

Skills

Customer Success Operations Revenue Operations GTM Operations Renewal forecasting Retention reporting Health scoring Book management ARR reconciliation CRM operations HubSpot Data analysis Automation Process documentation Stakeholder management SaaS
Mosai

Sales & Customer Success Trainer

Mosai

Hybrid (Jacksonville, Florida) Full-time Mid Level
Posted 2 weeks ago

About the role

Mosai is a healthcare technology company providing an intelligent care coordination platform that unites data and processes to improve patient outcomes. The Sales & Customer Success Trainer develops and delivers training programs to enhance the performance of client-facing teams, driving revenue growth and customer retention.

Skills

Sales training Customer success Onboarding Instructional design Coaching Facilitation Sales methodology Product knowledge Performance management Project management Communication skills Presentation skills Relationship management Data analysis Certification development
NinjaOne

Customer Success Manager, LATAM

NinjaOne

Hybrid (Tampa, Florida) Full-time Mid Level 5 benefits + 2 perks
Posted 2 weeks ago

About the role

NinjaOne unifies IT operations for nearly 40,000 customers through a single console for endpoint management, patching, and backup. This role focuses on driving product adoption and maximizing profit by managing a portfolio of existing accounts.

Skills

Customer success Account management Sales Consultative skills Relationship building Cross-selling Up-selling Salesforce IT knowledge Communication Active listening Negotiation Problem solving Product adoption Stakeholder management
Quest Diagnostics

Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)

Quest Diagnostics

Hybrid (Tampa, FL) $130k - $150k/yr Full-time Senior Level 8 benefits + 5 perks
Posted 2 weeks ago

About the role

Quest Diagnostics seeks a Senior Customer Success Manager to cultivate long-term relationships with health system customers across the Southeast Region. The role focuses on revenue retention, upselling, and providing strategic business support to ensure customer success and satisfaction.

Skills

Customer success Relationship management Revenue retention Upselling Business acumen Financial analysis Presentation skills Executive presence Interpersonal skills Communication skills Problem solving Laboratory services Strategic planning Contract management Market analysis
OneRail

Strategic Customer Success Manager

OneRail

Hybrid (Orlando, FL) $102k - $140k/yr Full-time Senior Level 1 perks
Posted 3 weeks ago

About the role

OneRail is a leading final-mile delivery orchestration platform connecting shippers with a nationwide network of delivery providers. The Strategic Customer Success Manager owns the health and growth of key accounts like FedEx, ensuring seamless execution and driving expansion within the enterprise solution delivery program.

Skills

Customer Success Account Management Program Management Logistics Supply Chain SaaS Enterprise Technology Stakeholder Management Cross-functional Coordination Data Analysis KPI Tracking Strategic Planning Relationship Management Project Execution Problem Solving
Ingram Micro

Business Process Automation & Reseller Onboarding Specialist - Bilingual in Spanish

Ingram Micro

Hybrid (FL - Miami Office, Florida) $49k - $79k/yr Full-time Mid Level 9 benefits
Posted 3 weeks ago

About the role

Ingram Micro is a leading global IT ecosystem company seeking a Business Process Automation & Reseller Onboarding Specialist. The role focuses on designing and implementing automated workflows to streamline customer onboarding and operational processes.

Skills

Business process automation Microsoft Power Automate Workflow optimization Customer onboarding Process improvement CRM platforms Data analysis Cross-functional coordination Operational efficiency Spanish proficiency English proficiency Documentation Problem-solving Communication skills AI-enabled technologies
McGraw Hill LLC.

Customer Success Representative (Miami)

McGraw Hill LLC.

Hybrid (UNAVAILABLE, Florida) $63k - $80k/yr Full-time Senior Level 1 benefits + 1 perks
Posted 3 weeks ago

About the role

McGraw Hill is seeking a Field Customer Success Representative to serve as a trusted advisor to faculty in higher education. The role focuses on driving product adoption, retention, and account growth through consultative relationship management and strategic planning.

Skills

Customer success Consulting Account management Sales Instructional design Relationship management Strategic planning Project management Data analysis Salesforce Gainsight Communication Presentation skills Technology troubleshooting Upselling Retention strategies

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