Senior Customer Success Associate
Wolters Kluwer
Hybrid (Wilmington, Delaware)
$44k - $74k/yr
Full-time
Senior Level
11 benefits
+ 2 perks
Posted 2 days ago
About the role
Wolters Kluwer seeks a Senior Customer Success Associate to manage Independent Director relationships and appointments for structured finance and corporate governance engagements. The role serves as the primary customer contact throughout the engagement lifecycle, ensuring value delivery and handling complex onboarding and documentation.
Skills
Customer success
Relationship management
Contract review
Corporate governance
Structured finance
CRM management
Analytical skills
Problem-solving
Communication skills
Training delivery
Onboarding
Upselling
Data analysis
Project coordination
Documentation review