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Customer Success Manager, Marketing Cloud Next (Public Sector)

Salesforce

Hybrid (District of Columbia - Washington, District of Columbia) $123k - $202k/yr Full-time Senior Level 9 benefits + 2 perks
Posted 2 days ago

About the role

Salesforce is seeking a Customer Success Manager to serve as a trusted advisor for high-value public sector clients using Marketing Cloud Next. The role focuses on driving platform adoption, managing technical migrations from legacy systems, and ensuring customers achieve maximum return on investment through strategic guidance and optimization.

Skills

Customer Success Marketing Cloud Next Salesforce Data Cloud SaaS Digital Marketing Data Migration Stakeholder Management Agile Delivery Email Deliverability Journey Builder Automation Studio API Integration Consulting Project Management AI Literacy Technical Architecture

Customer Success Manager - East Coast (AI Marketing)

InSpace

Hybrid (Washington, District of Columbia) $90k - $100k/yr Full-time Mid Level 2 perks
Posted 3 days ago

About the role

InSpace is building NOVA, an AI platform that transforms search queries into scalable competitive advantage through long-tail intelligence and automation. This role involves acting as a strategic partner for East Coast accounts to drive retention, growth, and product improvements.

Skills

Customer Success Account Management Project Management SaaS Digital Marketing SEO Churn Prevention Stakeholder Management Strategic Planning AI Data Analysis Communication Problem Solving Growth Strategy Technical Optimization

Customer Success Manager, Tableau - Public Sector

Salesforce

Hybrid (Virginia - Mclean, District of Columbia) $123k - $202k/yr Full-time Senior Level 10 benefits + 2 perks
Posted 6 days ago

About the role

Salesforce is seeking a Customer Success Manager to guide public sector clients in maximizing their investment in Tableau and Salesforce platforms. This role focuses on driving adoption, aligning business value, and managing stakeholder relationships to ensure customer renewal and expansion.

Skills

Customer Success Management Tableau Salesforce Stakeholder Management Strategic Advisory SaaS Data Visualization Dashboard Design Tableau Desktop Tableau Cloud Tableau Server Tableau Prep Data Governance Business Value Alignment AI Agent Proficiency Executive Communication

Customer Success Manager - State East & Local

Salesforce

Hybrid (District of Columbia - Washington, District of Columbia) $123k - $202k/yr Full-time Senior Level 9 benefits + 1 perks
Posted 1 week ago

About the role

Salesforce is the #1 AI CRM seeking a Customer Success Manager to act as a trusted advisor for high-value customers. The role ensures significant return on investment by driving product adoption, managing stakeholder relationships, and aligning technical and business strategies within the Signature Success Plan.

Skills

Customer success SaaS Salesforce Service Cloud Consulting Stakeholder management Business value alignment Technical advisory AI literacy Prompt engineering Data analysis Omni-channel routing Forecasting Pipeline hygiene Relationship management Strategic planning Incident management

Leasing Renewals Manager

DLC Management Corp.

Hybrid (Washington, DC) $75k - $100k/yr Full-time Mid Level 7 benefits + 2 perks
Posted 2 weeks ago

About the role

DLC Management Corp. is a leading owner and operator of open-air retail shopping centers seeking a Leasing Renewals Manager to drive rent growth and maximize asset value. The role focuses on negotiating lease renewals, managing tenant relationships, and collaborating with internal teams to execute leasing strategies across the portfolio.

Skills

Lease negotiation Rent growth strategy Tenant retention Commercial real estate Lease analysis Database management Financial reconciliation Sales Communication Analytical skills Problem-solving Relationship management Microsoft Office Suite Strategic planning Market analysis

Customer Onboarding Specialist

Inspiration Mobility Group

Hybrid (Washington, District of Columbia) $75k - $85k/yr Full-time Mid Level 2 perks
Posted 2 weeks ago

About the role

Inspiration Mobility is an electric fleet management company accelerating the transition to an electric future. The Customer Onboarding Specialist leads implementation projects, ensuring seamless transitions from sales to customer success and driving adoption readiness for new clients.

Skills

Customer Onboarding Project Management Implementation Customer Success Cross-functional Coordination Stakeholder Management Data Collection System Configuration Training Delivery Risk Management Process Improvement Rocketlane Jira Salesforce Claude

Senior Technical Account Manager, Federal Programs

Fortress Information Security

Hybrid (Washington, District of Columbia) $166k - $191k/yr Full-time Senior Level 8 benefits + 5 perks
Posted 3 weeks ago

About the role

Fortress Information Security is seeking a Senior Technical Account Manager to lead technical relationships for federal DoD and Navy programs. The role involves advising government leadership on cybersecurity compliance, directing engineering teams, and ensuring end-to-end delivery of critical security initiatives.

Skills

Technical account management Cybersecurity Risk management framework NIST SP 800-53 DoD cybersecurity Compliance Supply chain risk management Executive order 14028 Secure software development lifecycle Vulnerability disclosure Agile Scrum Waterfall Project management Technical advisory Stakeholder management

Technical Account Manager, Federal Programs

Fortress Information Security

Hybrid (Washington, District of Columbia) $122k - $170k/yr Full-time Mid Level 9 benefits + 4 perks
Posted 3 weeks ago

About the role

Fortress Information Security is seeking a Technical Account Manager to serve as the primary technical point of contact for federal programs, particularly within the DoD and Navy sectors. The role involves translating client mission requirements into platform configurations, providing technical guidance, and bridging the gap between government stakeholders and product development.

Skills

Technical account management Federal cybersecurity RMF NIST SP 800-37 NIST SP 800-53 Vulnerability management Continuous monitoring C-SCRM Agile delivery Technical briefings Stakeholder management Supply chain risk management Technical documentation Platform configuration DoD program support

Customer Success Regional Leader

MissionSquare

Hybrid (District of Columbia - Remote, District of Columbia) $164k - $262k/yr Full-time Senior Level 3 benefits + 3 perks
Posted 3 weeks ago

About the role

MissionSquare, a financial services corporation managing $79 billion in assets, seeks a Customer Success Regional Leader to drive enterprise growth and client retention. This senior field role integrates leadership of Relationship Management and Regional Sales functions across an assigned geography.

Skills

Strategic leadership Relationship management Sales management Financial services Retirement planning Business acumen Team coaching Strategic planning Executive communication Presentation skills Influencing Budgeting Forecasting Risk management Compliance Client engagement

Technical Account Manager

Cloudflare

Hybrid (Hybrid, District of Columbia) $99k - $136k/yr Full-time Senior Level 8 benefits + 2 perks
Posted 3 weeks ago

About the role

Cloudflare is building a better Internet by providing a global network that secures and accelerates web applications. This role serves as the primary technical contact for top Enterprise customers, managing support escalations, incident response, and strategic technical guidance to ensure seamless operations.

Skills

Technical Account Management Customer Support Customer Relationship Management Layer 3 and Layer 4 Networking Network Routing BGP OSPF IPSec GRE Network Security Firewall and DDoS Technologies System Integration Technical Troubleshooting Incident Response Escalation Management Customer Advocacy

Workspace Customer Engineer I, New Business, Google Cloud

Google

Hybrid (Washington, DC) $104k - $150k/yr Full-time Mid Level 3 benefits + 3 perks
Posted 3 weeks ago

About the role

Google Cloud is seeking a Workspace Customer Engineer to partner with sales teams in architecting and implementing Google Workspace and Gemini Enterprise solutions. This role focuses on driving technical wins, resolving customer blockers, and educating stakeholders on agentic AI capabilities to facilitate digital transformation.

Skills

Cloud Architecture Google Workspace Gemini Enterprise Agentic AI Systems Design Technical Sales Customer Workshops Cloud Engineering Virtualization Containerization Productivity Software Identity Management Endpoint Management Debugging Prototyping Stakeholder Management

Account Coordinator, Strategic Communications and Public Affairs

Ankura

Hybrid (USA Washington DC 655 15th Street NW (Red Flag), District of Columbia) Full-time Entry Level 1 perks
Posted 3 weeks ago

About the role

Ankura's Red Flag USA division is a strategic communications and public affairs agency helping clients navigate critical challenges. The Account Coordinator role supports client service by developing communications strategies, monitoring policy developments, and drafting high-quality written materials.

Skills

Public Relations Public Affairs Strategic Communications Media Monitoring Social Media Management Policy Analysis Writing Briefing Papers Talking Points Press Releases Presentation Skills Research Client Service Business Development Proposal Development

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