Skip to content
CSM Jobs
Salesforce

Customer Success Manager, Higher Education

Salesforce

Hybrid (Georgia - Atlanta, District of Columbia) $123k - $202k/yr Full-time Senior Level 9 benefits + 2 perks
Posted 1 week ago

About the role

Salesforce is the #1 AI CRM seeking a Customer Success Manager to serve as a trusted advisor for higher education customers. The role ensures maximum return on investment by orchestrating Signature deliverables, managing stakeholder relationships, and providing proactive technical guidance.

Skills

Customer success management Technical consulting SaaS platform management Project leadership Solutions architecture Stakeholder management Executive communication Technical troubleshooting Salesforce platform Business analysis Cross-functional leadership Strategic planning Relationship management Education sector expertise AI CRM Feature adoption
DXC Technology

Client Success Manager – Banking & Financial Services Industry

DXC Technology

Hybrid (DC101 - Washington DC (DC101), District of Columbia) Full-time Senior Level 1 perks
Posted 1 week ago

About the role

DXC Technology seeks a Client Success Manager to drive satisfaction and account growth within Banking and Financial Services engagements. The role ensures operational excellence, manages financial performance, and aligns technology solutions with client business objectives.

Skills

Client Relationship Management Account Management Service Delivery Financial Management Revenue Forecasting Contract Management Stakeholder Management Problem Solving Strategic Planning Risk Management Digital Transformation Consulting Banking Industry Knowledge Financial Services Operational Governance
Crooked Media

Account Coordinator

Crooked Media

Hybrid (Washington, District of Columbia) $70k - $75k/yr Full-time Entry Level 5 benefits + 4 perks
Posted 1 week ago

About the role

Crooked Media is a political media company seeking an Account Coordinator to manage the full sales cycle for its bespoke audio and digital ad inventory. The role involves coordinating proposals, client services, and post-sale reporting for a diverse range of clients.

Skills

Project management Ad sales Media planning Sponsorship proposals Client services Copywriting Microsoft Excel PowerPoint Keynote Google Slides Google Sheets Data analysis Communication Organization Problem solving Attention to detail
Anthropic

Customer Success Manager, Top Accounts

Anthropic

Hybrid (Washington, District of Columbia) $200k - $320k/yr Full-time Senior Level 4 benefits + 1 perks
Posted 2 weeks ago

About the role

Anthropic is building reliable and steerable AI systems. This role partners with top enterprise clients to drive the adoption and optimization of Claude AI products, serving as a strategic advisor to maximize customer ROI and inform product development.

Skills

Customer Success Technical Account Management Solutions Engineering Strategy Consulting AI/ML Concepts Software Development Lifecycle Change Management Strategic Planning Relationship Management API Claude Code Cowork Data Analysis Business Acumen Stakeholder Management Project Management
Shield AI

Staff Customer Success Manager (R5645)

Shield AI

Hybrid (Washington, District of Columbia) $110k - $170k/yr Full-time Senior Level 2 benefits + 2 perks
Posted 2 weeks ago

About the role

Shield AI is a defense-tech company protecting service members with intelligent systems like Hivemind software. This senior Customer Success Manager role supports enterprise customers, driving onboarding, retention, and renewals while interacting with C-Suite stakeholders.

Skills

Customer Success Account Management Project Management Strategic Thinking Problem-solving Communication Revenue Renewal Retention Enterprise Software Onboarding Offboarding Relationship Management Customer Engagement Contract Management AI Technology Robotics
BD

Associate Customer Success Executive-West

BD

Hybrid (USA MD - Sparks - 7 Loveton Circle, District of Columbia) $104k - $167k/yr Full-time Senior Level
Posted 2 weeks ago

About the role

Waters, a global leader in life sciences and analytical technologies, seeks an Associate Customer Success Executive to drive customer experience and retention for lab automation solutions. The role involves managing the full customer lifecycle, fostering strategic advisor relationships, and identifying opportunities for cross-selling and revenue growth within the healthcare and clinical laboratory sectors.

Skills

Customer success Strategic planning Relationship management Negotiation Conflict resolution Data analysis Process improvement Communication Presentation skills Lab automation Healthcare consulting Informatics systems Cross-functional collaboration Revenue growth Sales Critical thinking
Anthropic

Customer Success Manager, Financial Services

Anthropic

Hybrid (Washington, District of Columbia) $200k - $265k/yr Full-time Senior Level 4 benefits + 1 perks
Posted 2 weeks ago

About the role

Anthropic is building reliable, interpretable, and steerable AI systems. This role serves as a strategic partner to financial services clients, driving the adoption and optimization of Claude AI capabilities while managing the full customer lifecycle.

Skills

Customer Success Financial Services AI/ML Concepts API Integrations Software Implementation Strategic Planning Change Management Account Management Relationship Building Data Analysis Technical Advisory Business Acumen Project Management Consulting Communication Skills
Anthropic

Customer Success Manager, GSI

Anthropic

Hybrid (Washington, District of Columbia) $200k - $265k/yr Full-time Senior Level 2 benefits + 2 perks
Posted 2 weeks ago

About the role

Anthropic is building reliable and safe AI systems. This role serves as a strategic advisor to enterprise customers, driving the adoption of Claude products and maximizing their investment through technical guidance and business optimization.

Skills

Customer Success Technical Account Management Solutions Engineering AI/ML Concepts API Integrations Software Implementation Strategic Planning Change Management Relationship Management Data Analysis Business Acumen Project Management Cross-functional Collaboration Communication Skills Enterprise Software Systems Integration
Leadership Connect

Client Success Manager

Leadership Connect

Hybrid (Washington, District of Columbia) $75k - $85k/yr Full-time Mid Level 8 benefits + 4 perks
Posted 3 weeks ago

About the role

Leadership Connect is a data-driven decision intelligence company helping clients in government, business, and media win business and influence policy. The Client Success Manager drives user engagement and product adoption for assigned accounts through proactive outreach and enablement.

Skills

Client success Account management SaaS Sales User engagement Product adoption CRM Salesforce Communication Time management Problem-solving Relationship building Onboarding Strategic planning

That's every match

Try a broader role, a different location, or another work type to see more.

Browse all jobs