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CloudShare

Director of Customer Success

CloudShare

Hybrid (Denver, Colorado) $140k - $150k/yr Full-time Senior Level 6 benefits + 4 perks
Posted 1 day ago

About the role

CloudShare is an AI-first SaaS company providing virtual hands-on labs for software training and demos. This role leads the global Customer Success organization to drive adoption, retention, and expansion for enterprise B2B clients.

Skills

Customer Success Strategy SaaS Leadership Enterprise B2B Revenue Retention Customer Adoption Team Mentorship Operational Planning Executive Relationship Management Data-Driven Decision Making Customer Lifecycle Management Churn Reduction Cross-functional Collaboration Customer Advocacy KPI Management Strategic Planning Process Scaling
Brown & Brown Insurance

Commercial Lines Account Coordinator

Brown & Brown Insurance

Hybrid (Fort Collins, Colorado) $26 - $26/hr Full-time Entry Level 7 benefits + 4 perks
Posted 1 day ago

About the role

Brown & Brown Insurance seeks a Commercial Lines Account Coordinator in Fort Collins to provide technical support and administrative assistance to the service team. The role focuses on policy processing, client retention, and ensuring compliance to drive exceptional customer service.

Skills

Policy checking Invoicing Claim reporting Insurance operations Client retention Data entry Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Publisher Administrative support Compliance review Customer service Insurance documentation Technical support
dentsu

Senior Account Coordinator

dentsu

Hybrid (USA - Remote - Colorado, Colorado) $51k - $83k/yr Full-time Mid Level 10 benefits + 2 perks
Posted 5 days ago

About the role

Merkle, a data-driven global performance marketing agency, seeks a Senior Account Coordinator to execute end-to-end digital marketing campaigns. The role involves coordinating internal and external meetings, managing campaign documentation, and supporting client marketing strategies through precise execution and data analysis.

Skills

Digital marketing Account management Email marketing Campaign execution Client services Project management Excel Marketing automation Customer engagement Braze Salesforce Marketing Cloud Data analysis Multichannel marketing Creative production
Gusto, Inc.

Account Coordinator (Retirement Sponsor Support)

Gusto, Inc.

Hybrid (Denver, Colorado) $21 - $24/hr Full-time Mid Level 2 benefits + 2 perks
Posted 6 days ago

About the role

Gusto supports over 500,000 small businesses with payroll, benefits, and HR solutions. This role serves as the primary advocate for plan sponsors, resolving complex issues and collaborating with internal teams to drive product improvements.

Skills

Customer service B2B SaaS Payroll Employee benefits HR tech Communication Problem-solving Salesforce Talkdesk Slack Google Suite Confluence Jira Active listening Technical proficiency AI tools
usebridge.com

Onboarding Specialist

usebridge.com

Hybrid (Boulder, CO) $110k - $155k/yr Full-time Senior Level 1 benefits + 2 perks
Posted 1 week ago

About the role

Bridge is a fast-growing health tech company enabling virtual care providers to scale insurance billing nationwide. The Onboarding Specialist manages the end-to-end partner launch process, coordinating cross-functional teams to ensure smooth and rapid go-lives.

Skills

Project management Client onboarding Implementation Client operations Healthcare Health tech Telehealth workflows Insurance billing Credentialing Revenue cycle management Cross-functional coordination Stakeholder management Process improvement Communication Detail-oriented
Quest Diagnostics

Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)

Quest Diagnostics

Hybrid (Denver, CO) $130k - $150k/yr Full-time Senior Level 7 benefits + 5 perks
Posted 1 week ago

About the role

Quest Diagnostics seeks a Sr. Customer Success Manager to cultivate long-term relationships with Health System customers across the Midwest Region. The role focuses on driving revenue retention, managing contracts, and providing strategic business support to ensure client success.

Skills

Customer success Relationship management Revenue retention Upselling Business acumen Financial analysis P&L management Pricing strategy Billing Executive presence Presentation skills Interpersonal skills Communication Problem solving Strategic planning Laboratory services
Trustpilot

Technical Account Manager

Trustpilot

Hybrid (Denver, Colorado) $97k - $110k/yr Full-time Mid Level 3 benefits + 3 perks
Posted 1 week ago

About the role

Trustpilot is the world's largest open customer review platform, helping businesses build trust and grow. The Technical Account Manager serves as a post-sales technical partner for high-value customers, ensuring smooth onboarding, API integration success, and long-term platform stability.

Skills

Technical account management API integration JSON XML REST Troubleshooting Analytical skills Communication skills Customer success Salesforce Ticketing systems Data exchange Web technology SaaS Project management Cross-functional collaboration
think-cell Software

Customer Success Manager

think-cell Software

Hybrid (Denver, Colorado) $130k - $155k/yr Full-time Senior Level 7 benefits
Posted 2 weeks ago

About the role

think-cell is a leading productivity software company helping professionals create efficient presentations. This role builds user communities and executive relationships within large enterprise accounts to drive deeper engagement and expand the product's footprint.

Skills

Customer success Account management Community building Program management Executive engagement Salesforce Gong Microsoft Office PowerPoint Strategic planning Presentation skills Facilitation Relationship management Enterprise software Customer advocacy
think-cell

Customer Success Manager

think-cell

Hybrid (Denver, Colorado) $130k - $155k/yr Full-time Senior Level 7 benefits
Posted 2 weeks ago

About the role

think-cell is a leading productivity software company helping professionals create efficient presentations in Microsoft PowerPoint. This role builds user communities and executive relationships within large enterprise accounts to drive deeper engagement and support broader account growth.

Skills

Customer success Account management Community building Program management Executive engagement Salesforce Gong Microsoft Office PowerPoint Strategic planning Presentation skills Facilitation Stakeholder management Enterprise software Customer advocacy
P

Customer Success & Implementation Manager

Plentitude Inc.

Hybrid (Fort Collins, Colorado) $50k - $80k/yr Full-time Mid Level 1 perks
Posted 2 weeks ago

About the role

Plentitude is building the operating system for restoration contractors, starting with estimating and claims intelligence. This role owns the post-signature customer experience, including onboarding, implementation, and claim quality reviews, while building operational processes and leveraging AI tools to improve service delivery.

Skills

Restoration estimating Xactimate Customer success Implementation Claim quality review Project management AI tools Process documentation Customer communication Data reporting Troubleshooting Workflow optimization Property claims Technical writing Stakeholder management
EverCommerce

EverHealth - Senior Manager, Customer Success

EverCommerce

Hybrid (Denver, Colorado) $135k - $150k/yr Full-time Senior Level 3 benefits + 3 perks
Posted 3 weeks ago

About the role

EverHealth simplifies healthcare practice operations through user-centric SaaS software. This role leads a strategic customer success team to drive retention and expansion for complex, high-value healthcare clients.

Skills

Customer success SaaS Strategic account management Team leadership Consultative engagement Commercial mindset Salesforce ChurnZero Data-driven performance management Strategic planning Cross-functional collaboration Account growth Renewal management Problem-solving Communication skills Stakeholder management
UP42 GmbH

Customer Success Manager - North America (m/f/x)

UP42 GmbH

Hybrid (Remote, CO) Full-time Mid Level 5 perks
Posted 3 weeks ago

About the role

UP42 is a geospatial platform transforming how organizations access and analyze Earth observation data. The Customer Success Manager role focuses on building long-term client relationships, managing complex data orders, and driving retention within a global team.

Skills

Customer success Geospatial data Remote sensing GIS software API Relationship management Technical communication Problem solving Data visualization Project management Tasking operations Customer onboarding Churn reduction Automation Data transformation
Uptick

Customer Success Manager

Uptick

Hybrid (Denver, Colorado) $95k - $105k/yr Full-time Mid Level
Posted 3 weeks ago

About the role

Uptick provides specialized software for the fire, security, and HVAC maintenance industries, helping thousands of technicians manage workforce and asset maintenance activities. The Customer Success Manager role focuses on ensuring clients derive maximum value from the platform by managing relationships, tracking milestones, and driving customer outcomes.

Skills

Project management Analytical thinking Customer-focused Product expertise Commercial mindset Communication skills Negotiation Consensus building SaaS Technical troubleshooting Problem-solving Collaboration Data analysis Relationship building
Pushpay

Customer Success Manager, Strategic

Pushpay

Hybrid (Colorado Springs, Colorado) $120k - $120k/yr Full-time Senior Level 7 benefits + 3 perks
Posted 4 weeks ago

About the role

Pushpay is a fast-growing software company helping mission-based organizations strengthen community through giving technology and engagement tools. The Strategic Customer Success Manager role focuses on managing enterprise accounts to drive retention, renewals, and product expansion while building relationships with senior executives.

Skills

Account management Salesforce Customer success Renewal management Upselling Relationship building Strategic planning Contract negotiation Communication skills Problem solving Time management Business acumen Presentation skills CRM software Inside sales

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