Customer Success Manager
Neptune Technology Group
Hybrid (Tallassee, AL)
Full-time
Senior Level
1 perks
Posted 3 weeks ago
About the role
Neptune Technology Group, a water utility technology leader since 1892, seeks a Customer Success Manager to lead a multi-functional team overseeing the full commercial lifecycle. The role drives net revenue retention and operational excellence while supporting sales and customer service teams.
Skills
Customer Success
Account Management
Leadership
Net Revenue Retention
CRM
SAP ERP
Operational Excellence
Team Building
Strategic Planning
Problem Solving
Communication
Sales Administration
Warranty Management
Data Analysis
Cross-functional Collaboration