Technical Customer Success Manager - Networking & Infrastructure
Legrand Slovenija
- Location
- Remote (United States)
- Compensation
- $150k - $180k/yr
- Employment
- Full-time
- Level
- Mid Level
About the Role
Legrand is seeking a Technical Customer Success Manager to join their Data Center Power and Control Division. This role focuses on ensuring the technical success of enterprise customers throughout their lifecycle, acting as a trusted advisor to achieve business outcomes.
Skills
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401k Match
- Paid Time Off
- Holiday Pay
- Short-term Disability
- Long-term Disability
- Maternity Leave
- Parental Leave
- Bonus Opportunities
- Paid Volunteer Time
Perks
- Remote OK
Full job details
Legrand has an exciting opportunity for a Technical Customer Success Manager to join the Data Center Power and Control Division ZPE Systems Team. This is a remote position in United States. ZPE Systems, part of Legrand’s Access & Control team and a leader in Out‑of‑Band (OOB) Network and Infrastructure Management, is seeking a Technical Customer Success Manager to support our global enterprise customers.
As a Technical Customer Success Manager, you will own the technical success of enterprise customers across the full customer lifecycle. This role intentionally spans selective pre‑sales engagement and primary post‑sales ownership, ensuring what is sold can be delivered successfully and that customers achieve long‑term value after deployment. This is not a quota‑carrying or sales engineering role.
What Makes This Opportunity Unique
- A newly created role designed to elevate service quality for our most strategic customers.
- Comprehensive product training — our teams are recognized throughout the industry as experts in OOB and network infrastructure management.
- The chance to represent an industry‑leading platform known for reliability, innovation, and world‑class support.
About Legrand
Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en
About Legrand North and Central America
Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us
About Legrand’s Data Center Power and Control Division
The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.
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Equal Opportunity Employer