About the Role

Google Public Sector is dedicated to empowering government and education institutions with Google's innovative solutions to accelerate their digital transformations. This role involves leading technical initiatives and serving as a trusted advisor to ensure successful cloud adoption and operational excellence for public sector clients.

Skills

Cloud Implementation Transformation Programs Product Release Management Technical Support Escalation Management Consulting Cloud Architectural Advisory Operational Excellence Compliance Stakeholder Management Technical Advisory Customer Advocacy

Full job details

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
8 years of experience in customer-facing role, managing cloud implementations or transformation programs that support launch or capacity planning, product release management, technical support, escalation management, or consulting.
Must possess an active Top Secret/SCI security clearance with current polygraph.

Preferred qualifications:

MBA or Master’s degree in a Management, Technical, or Engineering field.
Experience communicating complex concepts and influencing technical and non-technical stakeholders at varying levels within an organization.

About the job:

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $140000 - $205000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead technical activities across multiple work streams with key stakeholders or delivery partners that focus on cloud architectural advisory, operational excellence, and compliance.
Collaborate with product and engineering teams as a customer advocate focused on new products, features, and bug fixes that benefit government and education customers.
Partner with support, product engineering, and site reliability engineering to plan for customer events and launches, and work with customers and support to guide issues/escalations to resolution.
Manage stakeholder relationships as trusted technical advisor, lead quarterly reviews, host executive sessions, and develop tactical plans that foster successful technical outcomes.

Technical Account Manager, Google Public Sector, National Security