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Technical Account Manager - Charlotte, NC

Honeywell

Location
Hybrid (Charlotte, NC)
Employment
Full-time
Level
Senior Level
Posted 1 day ago

About the Role

Honeywell is a global leader in providing innovative solutions for automation, aviation, and energy transition. As a Technical Account Manager, you will leverage your technical expertise to manage critical incidents and ensure customer success by aligning Operational Intelligence capabilities with their operational goals.

Skills

Technical Account Management Program Management Customer Advocacy Incident Command Tier-3 Troubleshooting API Integration Data Observability Cloud Operations Edge Computing MDM-UEM Root Cause Analysis Stakeholder Management SaaS Support IoT Platforms Data Analytics Executive Presence

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • 401(k) Match
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Employee Assistance Program
  • Educational Assistance
  • Parental Leave
  • Paid Time Off
  • Paid Holidays

Full job details

As a Technical Account Manager (Premium Support) — Operational Intelligence (OI) here at Honeywell, you will use your deep technical expertise with program management, customer advocacy, and business acumen. You’ll be responsible for incident command during critical events, post‑incident improvement plans, and ongoing success plans that align OI capabilities with each customer’s operational goals.

 

Locations: Charlotte, NC on a hybrid schedule.

Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F, followed by 3 days in the office per week.


Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.