Technical Account Manager
Insulectro
- Location
- Onsite (Londonderry, New Hampshire)
- Compensation
- $80k - $110k/yr
- Employment
- Full-time
- Level
- Mid Level
About the Role
Insulectro, a leading national distributor of Printed Circuit Board materials, is seeking a Technical Account Sales Manager to manage existing customer relationships and develop new business within the industry. This role involves providing technical product support and collaborating with internal teams to ensure customer satisfaction and timely delivery.
Skills
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplemental Health Insurance
- Life Insurance
- Long Term Disability
- Employee Assistant Program
- Paid Time Off
- Holiday Pay
- Commission
Full job details
Insulectro, the largest national distributor of Printed Circuit Board materials in the US is seeking a Technical Account Sales Manager to be based out of our Londonderry, NH location to focus on maintaining the existing customer base and developing new business within the assigned territory in the Printed Circuit Board industry. We are looking for the perfect fit of education, experience and attitude that matches our company culture and enhances our service level to our customers.
What You'll Do:
- Generate new and repeat sales by providing product and technical information in a timely manner and by maintaining customer relationships
- Provide technical support to customers through knowledge of product, samples, and data sheets
- Partner with representatives and manufacturing to further penetrate customer base
- Work with Inside sales teams to continue to develop gross profit issues
- Service assigned region and increase sales by value selling, cross-selling, up-selling, add-on sales & offering promotional sale item techniques
- Visit customer sites and provide excellent customer service and satisfaction while increasing sales output
- Partner with internal departments such as product management, supply chain, purchasing, etc., to ensure timely delivery of product and ensure product is on hand
- Create product and material forecasts and interface with customers on needs
- Educate customers about terminology, system tools and features, and benefits of products to improve product-related sales and customer satisfaction
- Review quotes, orders, and returns; provide accurate information regarding availability of in-stock items
- Plan and prioritize sales calls, sales visits, pricing decisions, etc. to maximize usage of time management, utilize salesforce.com in establishing opportunities in the full sales cycle from Discovery to Won and buying
- Ability to change gears instantly and adapt to different environments; good communication skills with individuals of all levels; able to take rejection and be highly competitive
Our Wish List:
- Self-motivated business professional who is driven to succeed
- Minimum 3 years outside sales experience in the printed circuit board industry
- Four-year degree a plus
- Proven sales/business development record
- Excellent communication and interpersonal skills
- OEM and Electronic Assembly Experience a plus
- Ability to travel internationally is required
- Competitive pay from $80,000 - $110,000 annually based on experience
- Commission eligible
- Medical, Dental, Vision, and Supplemental health insurance
- Life insurance, Long Term Disability and Employee Assistant Program
- Paid Time Off (PTO) and holiday pay
Not the right fit?
Browse all Customer Success roles.
Similar Jobs
Senior Technical Account Manager
Technical Account Manager, Food & Nutrition
Technical Account Manager-MSP
Technical Account Manager - Physical Security Solutions
Technical Account Manager