Staff Customer Engineer, Platform and Devices Enterprise Solutions
- Location
- Onsite (San Jose, CA · Mountain View, CA · San Francisco, CA)
- Compensation
- $174k - $252k/yr
- Employment
- Full-time
- Level
- Senior Level
About the role
Google is seeking a Staff Customer Engineer to guide enterprise customers and sales teams through the adoption of Platform and Devices Enterprise Solutions, including Chrome Browser and Chrome OS. This role focuses on technical sales execution, solution validation, and collaborating with internal teams to drive business growth and secure major enterprise agreements.
Skills
Benefits
- Medical
- Dental
- Vision
Perks
- Bonus
- Equity
Full job details
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 10 years of experience in a technical project management or a customer-facing role.
Preferred qualifications:
- Experience with enterprise operating systems, with a preference for Secure Enterprise Browser management.
- Proficiency in IT infrastructure domains such as networking (including VPNs, wireless, and protocols), identity management (encompassing SSO, SAML, and Active Directory), and security (covering VPNs and firewalls).
- Expertise in application delivery, including web applications and integrations (HTML5, JavaScript, CSS), VDI solutions (Citrix, VMWare, RDP), and mobile applications (Android, iOS).
- Track record of architecting and supporting software deployments for large enterprises, particularly within Device Management solutions and end-user computing environments.
- Ability to travel to customer sites, conferences, and other related events.
About the job:
As the Customer Engineer for Americas-West, you will support enterprise pre-sales opportunities and fuel business growth for Platform and Devices Enterprise Solutions. This technical role demands a laser focus on technical sales execution, commercial acumen, and a profound understanding of the enterprise IT and security landscape. You will empower a team of sales specialists dedicated to clients, directly impact the POD sales goals, and oversee all technical solution validation, including major agreements and collaborations with leading channel partners.
You will orchestrate to develop innovative solutions and support technical account strategies. You will represent Platforms and Devices Enterprise Solutions to our top clients, forging deep connections with C-suite executives. While you will be instrumental in channeling customer insights back to Product and Go-to-Market teams, your main objective is to secure "Tech Wins," shatter business goals, and position Platforms and Devices Enterprise Solutions as the premier platform for enterprise work.
The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.
US: $174000 - $252000 (USD) + 20% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities:
- Act as a Customer Engineer and guide companies and ISV/Partners in their seamless transition to Platform and Devices Enterprise Solutions, a comprehensive suite that includes Chrome Browser, Chrome OS, Cameyo, and robust management tools.
- Partner closely with the Enterprise Sales Team, guide potential clients and collaborators in grasping the capabilities of Google's Platform and Devices Enterprise Solutions for businesses.
- Be involved in detailing technical specifications and resolving significant technical challenges.
- Collaborate with Product Management, Marketing, and Engineering to remain current with industry shifts and innovate improvements for Google's Platform and Devices Enterprise Solutions.