Sr Manager, Customer Success
Honeywell
- Location
- Hybrid (Houston, TX)
- Compensation
- $142k - $179k/yr
- Employment
- Full-time
- Level
- Senior Level
About the Role
Honeywell is a global leader in automation, aviation, and energy transition, providing innovative solutions powered by Honeywell Forge software. This role leads customer success execution for a defined portfolio, ensuring value delivery, retention, and growth by managing a team of Customer Success Managers.
Skills
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- 401(k) Match
- Flexible Spending Accounts
- Health Savings Accounts
- Employee Assistance Program
- Educational Assistance
- Parental Leave
- Paid Time Off
- Paid Holidays
Full job details
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and growth.
This role manages Customer Success Managers or supervisors and translates Customer Success strategy into day-to-day operational execution. It operates under the direction of a Director or senior leader, ensuring customer engagement models, health management, and renewal readiness are executed with discipline and consistency.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
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