Sr Implementation Specialist
Jobgether
Benefits
- Health benefits
- Dental
- Vision coverage
- 401(k) plan
- Paid time off
- Paid holidays
- Family leave
- Flexible spending accounts
- Health savings accounts
- Life insurance
- Disability insurance
- Training support
Perks
- Remote work flexibility
Skills
About the Role
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr Implementation Specialist in United States.
In this role, you will lead end-to-end implementation projects for healthcare systems, ensuring seamless deployment, configuration, and adoption of critical platforms. You will work closely with cross-functional teams to assess workflows, design tailored solutions, and guide clients through system transitions and upgrades. Operating in a fast-paced, project-driven environment, you’ll balance multiple initiatives while maintaining high standards of quality and efficiency. This position offers a strong blend of technical expertise, client interaction, and training responsibilities. You’ll play a key role in improving operational performance and enabling successful system integrations. It’s an excellent opportunity for someone who thrives on problem-solving, collaboration, and delivering impactful solutions in complex environments.
\n- Lead full-cycle system implementation projects, from requirements gathering and planning to go-live and post-deployment support
- Configure and deploy practice management systems and related applications to meet client-specific needs
- Conduct workflow assessments and recommend optimized system configurations
- Deliver training sessions and create user documentation for various stakeholders, including clinical and administrative teams
- Collaborate with operations, billing, and technical teams to ensure successful system adoption and performance
- Provide Tier 2 support, troubleshoot system issues, and coordinate with vendors for resolution
- Perform system testing, upgrades, and maintenance to ensure ongoing reliability and compliance
- Monitor system processes and support integrations with third-party platforms and data workflows
- Manage multiple projects simultaneously while maintaining timelines, quality, and stakeholder communication
- Support continuous improvement initiatives by evaluating system performance and identifying optimization opportunities
Requirements:
- Bachelor’s degree in a related field or equivalent professional experience in a healthcare environment
- Hands-on experience with practice management systems, particularly NextGen (version 5.8 or higher)
- Strong understanding of revenue cycle management workflows in ambulatory surgery centers or medical practices
- Proven experience leading or supporting system implementations, configurations, and training initiatives
- Ability to analyze complex workflows and translate them into effective system solutions
- Experience with EDI processes, billing operations, CPT and ICD-10 coding is a plus
- Familiarity with regulatory standards such as 5010 and healthcare compliance requirements
- Strong troubleshooting, analytical, and problem-solving skills
- Excellent communication and presentation skills, with the ability to train diverse audiences
- Ability to manage multiple priorities and work independently in a remote environment
- Willingness to travel up to 30–50% for on-site support and implementation activities
Benefits:
- Competitive compensation package aligned with experience and contract scope
- Comprehensive health benefits including medical, dental, and vision coverage
- 401(k) plan with employer matching contributions
- Generous paid time off, paid holidays, and family leave
- Flexible spending accounts (healthcare, dependent care, transportation) and health savings accounts
- Life and disability insurance coverage
- Remote work flexibility with travel opportunities
- Ongoing training and professional development support
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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