Service Account Coordinator

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

As a Service Account Coordinator, you will serve as a key point of contact for client accounts, ensuring exceptional service and smooth communication between customers and internal departments. You will coordinate account activities, support daily operations, and help maintain strong client relationships through professionalism, organization, and attention to detail.

Responsibilities

• Manage and coordinate assigned client accounts.
• Build and maintain positive, long-term customer relationships.
• Respond to client inquiries in a professional and timely manner.
• Coordinate communication between clients and internal teams.
• Track account activities and maintain accurate documentation.
• Assist with scheduling, follow-ups, and service coordination.
• Identify opportunities to improve customer satisfaction and service quality.
• Support administrative tasks related to account management.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional attitude with a customer-focused mindset.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving and critical-thinking skills.
• Proficiency with computer systems and common office applications.
• Ability to manage multiple priorities in a fast-paced environment.
• Eagerness to learn and grow professionally.

Additional Information

• Competitive salary ($41,000 – $45,000 annually).
• Career growth and advancement opportunities.
• Comprehensive training and ongoing professional development.
• Supportive and collaborative team environment.
• Stable full-time position.
• Opportunity to develop valuable client relations and business coordination skills.
• Dynamic workplace focused on professional success.