Service Account Coordinator

Company Description

At Dinamic AS Group, we believe that meaningful connections build strong brands. Our team is committed to delivering exceptional customer experiences through innovative marketing strategies, community engagement, and professional representation. We foster a collaborative workplace where talent is valued, ideas are encouraged, and career growth is supported.

Job Description

Dinamic AS Group is seeking a motivated and detail-oriented Service Account Coordinator to join our Charlotte team. In this role, you will serve as a key point of contact for client accounts, ensuring outstanding service, effective communication, and seamless coordination between customers and internal departments.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building professional relationships, and contributing to a team focused on delivering exceptional service.

Responsibilities

• Manage and maintain assigned client accounts with professionalism and attention to detail.
• Serve as the primary point of contact for customer inquiries and service requests.
• Coordinate with internal teams to ensure timely resolution of client needs.
• Maintain accurate account records and documentation.
• Monitor account activities and provide updates when necessary.
• Build strong relationships with clients through excellent communication and follow-up.
• Identify opportunities to improve customer satisfaction and service efficiency.
• Support daily administrative and operational activities as needed.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Detail-oriented with strong problem-solving skills.
• Ability to work effectively in a collaborative team environment.
• Professional attitude with a customer-focused mindset.
• Comfortable using computer systems and learning new software.
• Ability to prioritize tasks and manage multiple responsibilities.

Additional Information

• Competitive annual salary: $44,000 – $48,000.
• Career growth and advancement opportunities.
• Professional training and skill development.
• Supportive and collaborative work environment.
• Stable full-time position.
• Opportunity to work with a growing and dynamic organization.
• Gain valuable experience in account coordination and client relationship management.