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Dell Technologies

Senior Advisor, Technical Account Manager

Dell Technologies

Location
Onsite (San Antonio, TX)
Employment
Full-time
Level
Senior Level
Posted 2 days ago

About the Role

Dell Technologies seeks a Senior Advisor, Technical Account Manager to support Federal customers in disconnected environments. The role involves serving as a subject matter expert for data center infrastructure and implementing AI solutions while ensuring environmental stability.

Skills

Technical Account Management Data Center Infrastructure Dell PowerEdge Networking Storage Hardware VMware Troubleshooting Escalation Management AI Solutions Security Clearance Customer Support Diagnostic Utilities

Full job details

Senior Advisor, Technical Account Manager 

Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users and keeping the information infrastructure available at all times. Much more than the customer’s go-to person when there’s an issue, TAMs take a proactive approach to driving technical activities. They specialize in helping customers focus on environmental stability and avoid problems before they occur. TAMs work closely with a range of colleagues to identify sales opportunities, drive best support practices, deliver consistent service levels and ensure complete customer satisfaction. 

Join us to do the best work of your career and make a profound social impact as a Senior Advisor, Technical Account Manager on our Technical Account Manager team in San Antonio, Texas

What you’ll achieve: 

As a Senior Advisor, Technical Account Manager, you will be responsible for supporting customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions. You will work with Federal customers and partners as they implement AI solutions in secure spaces.


Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.