Senior Account Coordinator

Description

Under the direct supervision of an Account Executive, the Account Coordinator focuses on executing all day-to-day tasks involving customer and carrier relationships. As a Senior Account Coordinator, you will be facilitating daily communication between carriers and customers, analyzing, and negotiating freight costs based on market trends, and screening carriers to find reliable and quality drivers. You will play a critical role in executing business for our customers by partnering with Account Executive’s to ensure customers’ needs are met.

What you’ll be doing.

• Manage Account Executive’s day-to-day operations through constant communication with internal teams, customers, and carriers
• Navigate and update our homegrown TMS
• Conduct outbound check calls to ensure freight is moving effectively
• Analyze and negotiate freight rates based on current market trends
• Handle a high volume of inbound phone calls and field all customer inquiries regarding shipment status

What you’ll bring to the table.

• You are a self-motivated, adaptable go-getter who seeks out every opportunity to learn
• You have strong organizational and time management skills with ability to recognize and prioritize profitable opportunities
• Negotiate with confidence and a winning attitude
• You maintain composure in high-stress scenarios
• You have a strong work ethic, self-motivation, and innate drive
• You have flexibility in schedule to work after normal business hours and weekends
• You have a Bachelor’s degree or equivalent experience

Recent awards we’ve won include:

• Nationally awarded as Selling Power’s 50 Best Companies to Sell for in 2022 & 2023, Selling Power’s 60 Best Companies to Sell for in 2024 and 2025
• Inc. 5000 Fastest Growing Private Companies in America 2023 & 2024
• Great Place to Work Certified
• #1 Fastest Growing Privately Held Company in Central Ohio
• Largest Central Ohio Privately Held Company
• Named a Best Place to Work 2019, 2020, 2022, 2023, 2024, 2025
• 2024 Building Columbus Awards: Best New Office Project
• Tampa Bay Times Top Workplaces 2025

Who we are:

BBI Logistics offers transportation solutions including but not limited to drayage, truckload, intermodal, LTL, expedited, purchase order consolidation, route optimization, cold storage, expedited delivery, and natural disaster response. As a rapidly growing company, BBI is quickly becoming a premier transportation provider nationwide.

What you’ll love about BBI:

BBI’s greatest asset are the employees. The employees make the fast-paced and energetic culture a place you’ll love and want to be. A place where hard work does not go unnoticed, and your impact is felt at every turn. Take that and couple it with endless earnings and growth opportunity and you have a roadmap for success.

• Leave your khakis at home our dress code is super casual
• Don’t worry about paying for parking – we’ve got you covered
• BBI Barbershop
• We care about your well-being, so we contribute to the cost of your health benefits
• Invest in your future with our 401K match and profit sharing

#betterwithbbi

BBI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.